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Chapter 5 Troubleshooting
1. Problem Solving
l WL-2400 cannot be found by either Plug'n'Play or WLU
Probable Causes & Solution:
a.
The WL-2400 is not properly inserted into the ISA slot.
b. In a non-Plug'n'Play environment, you did not start any Plug'n'Play emulation
program, such as CM, WLJMP.
2400.
l WL-3501 cannot work properly
Probable Causes & Solution:
a.
Insert the PCMCIA adapter into Notebook's slot again.
heard if the adapter is properly inserted.
b. Check the I/O cable that connects the RF module and the PCMCIA adapter.
The power LED should be turn on if the cable is properly connected.
c.
In a non-Windows 95 environment, make sure a PCMCIA card service driver
installed in your computer.
l WL-2400/WL-3501/ WAP-900 station cannot communicate with computer in the
Ethernet when the Infrastructure mode is configured.
Probable Causes & Solution:
a.
Make sure the WAP-1000 which the station associated with is powered on.
b. Make sure the station is configured with the same operating radio channel as the
WAP-1000.
c.
Start the Site Survey Utility to make sure the operating radio channel is in good
quality.
to another radio channel.
d. Make sure the station is configured with the same security option with the WAP-
1000, either turn off or turn on with the same security key.
e.
Make sure the BSS ID is the same as the WAP-1000 for a roaming disabled station,
or the ESS ID is the same as the WAP-1000 for a roaming enabled station.
2. How to obtain further assistance
a.
Direct your questions to support@planet.com.tw
b.
Planet's technical support hot-line is:
Check Sec. 3-2 Hardware Installation for WL-3501.
Otherwise, change the WAP-1000 and all the stations within the BSS
Check Sec. 3-1 Hardware installation for WL-
30
A beep should be
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