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Related Manuals for Hughes 9211
Summary of Contents for Hughes 9211
- Page 1 Hughes 9211 User Guide 3500988-0001 Revision A 18-Nov-2014...
- Page 2 Copyright © 2014 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.
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Page 3: Table Of Contents
About this User Guide ..........................2 Package Contents ............................3 Minimum System Requirements for Laptop/PC ..................5 Getting Started ............................5 Using the Hughes 9211........................6 Setup ................................6 LCD Quick Start ............................7 Web UI Quick Start..........................8 Connecting the terminal to the computer ....................11 Connecting by Ethernet ........................ - Page 4 SIM PIN entry ............................24 Multiple Users ............................25 Information Messages ..........................25 Using the Web UI ........................27 Accessing the Web UI ..........................27 Home page ............................... 28 Connections.............................. 30 Manage Contexts..........................31 Automatic Contexts..........................33 Manage APNs ............................36 SMS .................................
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Page 5: Messages Concerning Personal Injury
Understanding safety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them. These messages are identified by the signal words DANGER, WARNING, CAUTION, or NOTICE, as illustrated below. To avoid possible property damage, personal injury or in some cases possible death;... - Page 6 Safety symbols The generic safety alert symbol calls attention to a potential personal injury hazard. It appears next to the DANGER, WARNING, and CAUTION signal words as part of the signal word label. Other symbols may appear next to DANGER, WARNING, or CAUTION to indicate a specific type of hazard (for example, fire or electric shock).
- Page 7 Satellite Terminal, fire, electric shock or injury. Battery Use only a battery approved by Hughes. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
- Page 8 Pacemakers The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals. Therefore, people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist. If, as a pacemaker user, you are still concerned about interaction with the Satellite Terminal, we suggest you follow these guidelines:...
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Page 9: Introduction
Introduction Overview The Hughes 9211 Land Portable Terminal is the latest Hughes BGAN product to provide reliable satellite connectivity over the Inmarsat BGAN satellite network. The Hughes 9211 comes in a very small and portable package, and it allows the user to take advantage of the new High-Data-Rate (HDR) bearers in the Inmarsat network. -
Page 10: About This User Guide
It is focused on the specific information needed to operate the Hughes 9211 Land Portable Terminal. For information on using LaunchPad, please refer to the Inmarsat website where a copy of the ‘Inmarsat LaunchPad Guide’... -
Page 11: Package Contents
Package Contents When you unpack the Hughes 9211 Land Portable Terminal Kit package, you will find the following: Upper Level o AC/DC power adapter US Power cord EU power cord UK power cord o Ethernet cable o Lithium Ion battery ... - Page 12 Do not tear the plastic cover on the lower level where the 9211 terminal is housed. Lift the entire lower level up and unfold the side flaps to remove the 9211 terminal. This packaging can be re-used for shipping to other customers if needed.
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Page 13: Minimum System Requirements For Laptop/Pc
PC Support for Ethernet or WLAN (802.11b or b/g/n). 100 MB of free hard disk space if using LaunchPad. Only LaunchPad version 5.0.7 or newer supports the 9211. Getting Started This guide is the simplest and quickest way to connect to the BGAN network. -
Page 14: Using The Hughes 9211
Using the Hughes 9211 Setup Remove the battery and install the USIM card supplied by your service provider in the battery compartment. The SIM card icon on the casting shows the proper way to install the SIM card. Install the battery in the terminal unit and then fully charge the battery using the supplied AC/DC converter. -
Page 15: Lcd Quick Start
Pressing the power button for at least two (2) seconds in order to Power On the terminal. The LCD will display “Hughes 9211” for about 30 seconds while the terminal is booting up. Since the Hughes 9211 terminal is a portable device, you must... -
Page 16: Web Ui Quick Start
9211’s internal web server. From your terminal equipment (e.g. PC), enter 192.168.128.100 as the URL to access the Hughes 9211’s home page. (See Using the Web UI for more details.) The Terminal Status page gives you all the information you need to point and register with the network. - Page 17 > 650kbps. The Web UI will dynamically show the available bandwidth. This information can be used to help with video codec settings for example. Using the Hughes 9211 3500988-0001 Revision A...
- Page 18 Using the Hughes 9211 3500988-0001 Revision A...
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Page 19: Connecting The Terminal To The Computer
Connecting the terminal to the computer You can connect your computer to the 9211 with one or more of the following interfaces Ethernet WLAN Your computer must be configured to support your chosen connection method. Refer to the documentation supplied with your computer for details. -
Page 20: Wlan Security
Once the WLAN is “Enabled” and configured, any device with a WLAN interface can detect the 9211’s WLAN SSID, and connect to it automatically. WLAN Security Use the drop down menu to select the type of encryption that you want (WEP, WPA or WPA2) ... -
Page 21: Connecting By Rj11
RJ11 ports into Line 1 and Line 2. You can then connect to port 2 to access the 3.1k service for fax (see Application Note at end of User Manual). Using the Hughes 9211 3500988-0001 Revision A... -
Page 22: Dialing And Numbering
To initiate an outgoing 3.1kHz/fax call when connected to line 1, add a 2* prefix in front of the dialed number. For voice calls, no prefix is required, but the 9211 will accept a 1* prefix to indicate a voice call. -
Page 23: Coverage Map
Coverage Map The Inmarsat BGAN service is operated with 3 satellites as shown below. The Hughes 9211 terminal will perform best in areas where the elevation (or “look”) angle is 20 degrees above horizontal or higher, but the terminal can operate down to 5 degrees of look angle. -
Page 25: Using The Lcd And Keypad
Using the LCD and Keypad LCD Display and Keypad The 9211 terminal has an LCD display that provides status information about the terminal. It has a four button keypad that allows you to control the operational features of the terminal without the need of a PC or a browser. -
Page 26: Lcd Status Display
An “extra long press” of more than five seconds of the power button will cause a hardware enforced power down. All buttons start or restart the backlight time period, even if they have no function in the current context. LCD Status Display Pointing mode display By default, at power up the LCD shows the pointing display. -
Page 27: Exit Pointing And Registering With The Network
Exit Pointing and Registering with the network Once you have accurately pointed the unit to the satellite, exit pointing by a long press of the Back button. This will cause the unit to attempt to register with the BGAN network (note: if audible pointing tones were enabled during pointing, they will automatically turn off once you attempt to register). -
Page 28: Status Messages
Description HUGHES 9211 On screen during power up Powering Off Displayed while the 9211 is powering down Too Hot Unit is too hot; if not corrected, a temporary thermal shutdown may occur Battery Hot Battery is too hot; reduce temperature or turn off unit to avoid damage to the... -
Page 29: Menu Navigation
Menu Navigation From the status display, a short press of the Accept button takes the display to menu mode and displays the first of a circular list of menu items. The menu structure is shown in Table 2 below. Use the scroll button to scroll between options and the accept button to select options. - Page 30 Level 1 Level 2 Level 3 Level 4 Comment Connection Starts display with the Standard current setting 32 Kbps 64 Kbps 128 Kbps X-Stream 1/2 HDR Disconnect Information New message count # New Msgs or No New Msgs 13.32861° N format {Latitude} or Blocked 23.45833°...
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Page 31: Display Icons
Display Icons Battery Icon The battery icon displays the estimated life of the battery while under battery power. The battery icon also displays the charging state while under external power. Three segments: 75% to full Two segments: 50% to 74% One segment: 25% to 49% Zero segments: 10% to 24% Zero segments, flashing: 0% to 9%... -
Page 32: Wireless Lan Icon
Wireless LAN Icon The wireless LAN icon displays the state of the WLAN feature. No icon on LCD if Wireless LAN operation is turned off. Visible wireless LAN icon on LCD if Wireless LAN is on. Wireless LAN Lock Icon The lock icon displays the state of encryption for the WLAN feature. -
Page 33: Multiple Users
Multiple Users Multiple TEs can be connected to the 9211, e.g. via the wireless LAN interface or if an external hub or switch is used. To use the menu and keypad to control connections for all the TEs, short press (< 2 seconds) the User button and the display will cycle through the IP addresses of the connected TEs. - Page 34 Battery Low! The battery is extremely low. Plug in the DC cord to avoid automatic power off when the battery level becomes critical. This message persists until the condition has been corrected or a button is pressed. Table 3: Quick-text Status Message Descriptions ...
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Page 35: Using The Web Ui
Using the Web UI Accessing the Web UI The Hughes 9211 UT includes its own internal Web User Interface (Web UI). To access the Web UI, open your favorite Web Browser and type in the internal IP address of the UT e.g. -
Page 36: Home Page
Home page The Home page shows the current terminal status and allows you to setup your initial data connection. On the left side of the page is the Status bar. These items are updated automatically when the status of any item changes. 1. - Page 37 Visible Satellites shows the satellites visible from your current location and the pointing information. The following figure shows how the UI looks before you activate a Standard or Streaming connection. After the connection is setup, use the Disconnect button to deactivate your connection.
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Page 38: Connections
Connections Along the top of all 9211 Web UI pages are icons representing the categories of available sub-pages. The Connections icon has three main configuration areas (sub-pages) to select from: Manage Contexts, Automatic Contexts, and Manage APNs. The following section reviews each of these pages. -
Page 39: Manage Contexts
Manage Contexts The Manage Contexts page under the Connections icon allows the user to setup and configure PDP contexts (data connections) for any TE that is connected to the UT. It also shows you all current Active Connections. Open a New Connection field - To open a new connection, select the row and enter the required data: Owner –... - Page 40 Username/Password: Some Service Providers require a username and password to be used when setting up a connection. This is often required when using Static Global IP addresses assigned by the Service provider. If this information is required, a “pop-up” dialog will appear once you select the APN. These fields may also be entered when defining a new APN or when you select a different APN.
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Page 41: Automatic Contexts
Automatic Contexts This web page allows you to use Automatic Context Activation (ACA) in two different ways; One way is to use a static IP addresses in the TE device so you can establish an automatic PDP context with any QoS that is offered by the network (upper half of the web page). - Page 42 If you want to setup additional ranges of addresses, please follow the same instructions as above. You cannot overlap the IP address ranges. If you do, an error message will pop-up telling you that you have an overlap region. Check all of the ranges for overlaps and try again. When you are finished, click on Update Static Settings and you should see a message saying “Operation Successful”.
- Page 43 Once you hit “Update Static Settings” you will get a pop-up message saying that the ACA settings were updated successfully and to take effect you will have to reboot the terminal. Once you reboot the terminal, check that the settings took effect. To see if the context has been setup properly, click on the Connections tab>Manage Connections Page and this will show you all contexts that have been setup (active or inactive).
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Page 44: Manage Apns
Manage APNs Some SIM cards are provisioned with multiple APNs, so you can use this page to pre-configure those additional APNs if needed. Once the APN is defined, you can select it from the drop down list without having to put in the username and password every time. - Page 45 The screenshot above shows the new APN that was added, in the Defined APNs section. If you wish to edit an existing APN, first select the APN to edit under the Defined APNs section on the left. The information for that APN will then appear in the Add an APN field to the right, and you can then edit it.
- Page 46 Make Default. If you wish to change the default APN, select an entry in the list of Defined APNs and then click Make Default. This APN will now be the default APN on the other context control pages. Note: The pop-up message below warns you that APN’s have been updated and changed and to re-check your settings.
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Page 47: Sms
You can manage SMS text messages from the SMS pages. You must have a valid Service Center number configured in order to send SMS messages – see the SMS Settings Page. Send/Receive The Send/Receive page allows you to view your Inbox messages and Compose a new message. - Page 48 the message (Send). You can also compose a message from this page. Using the Web UI 3500988-0001 Revision A...
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Page 49: Sent Messages
Sent Messages The Sent Messages page allows you to view previously sent messages. Again, you may need to periodically delete messages to prevent the SIM from filling up. You can also compose a new message from this page. Using the Web UI 3500988-0001 Revision A... -
Page 50: Sms Settings
SMS Settings On the SMS Settings page you can configure the default settings for messages. You must have a valid Service Center number configured in order to send messages. The default Service Center number is +870772001799. In the Remote SMS Feature section you can enable the unit to receive and act on special remote control SMS messages. -
Page 51: Settings Page
Settings page General Setup This page allows the user to configure various parameters of the UT. A description of each item follows: Terminal Startup – by default Bypass Antenna pointing is not selected but if the terminal is permanently mounted you can select this option to bypass antenna pointing on subsequent power ups. -
Page 52: Ip Address/Dhcp Settings
IP Address/DHCP Settings Terminal Local IP Address: This section allows the user to change the local IP address of the terminal from the default 192.168.128.100 IP address. All four octets are available to change. Once the local IP address is changed on this page and applied, the IP address ranges for the DHCP server, the Manage Context page and ACA page will also be changed automatically. -
Page 53: Nat Mode
The longer the Idle-mode DHCP lease time, the longer it will take the Network/UT to update the TE with the correct DNS servers for web browsing after establishing a data context. Lease Time when connected: The Connected-mode DHCP Lease Time refers to the DHCP lease time when the UT is connected to the network. -
Page 54: Wireless Lan
Enable Wireless LAN Interface: Turns the Wireless LAN interface on/off. The default is off (unchecked). Network Name (SSID): The default is “Hughes 9211”, but you can change it to whatever you want. You can “hide”/prevent the SSID broadcast on the WLAN Security page ... -
Page 55: Wireless Lan Security
Network Region: There is only one region for all countries. Network Channel: This controls the radio channel number (1 through 11) used by the access point. To meet FCC regulations, channels 12 to 14 are not supported. If performance issues occur over the WLAN interface, changing the Channel may help. - Page 56 To add the detected MAC address, click on the address to highlight it and then click Add. It will now show up in the Allowed MAC Address field. Using the Web UI 3500988-0001 Revision A...
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Page 57: Telephony
2* prefix in front of the dialed number (note: this works regardless of the setting on the Web page). For voice calls, no prefix is required, but the 9211 will accept a 1* prefix to indicate a voice call. -
Page 58: Security
General Telephony Settings: Call Progress Tones: Two options are provided for call progress tones. Option 1 is the default tones used in the USA. Option 2 provides an alternative set of tones that are used in Brazil and some European countries. With Option 2 the ringing voltage changes to 36V rms on 48V DC rather than just 48V rms AC. - Page 59 The Enter Administrator Password pop down screen appears the first time the user tries to edit a parameter if the Administrator password is enabled. Using the Web UI 3500988-0001 Revision A...
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Page 60: Features
Features You can enable special features from this page if there are any available. SMS Remote Management is “Active” by default and allows the unit to receive and act on special remote control SMS messages. It is fully compatible with Remote terminal Manager (RTM) and supports over-air upgrades. -
Page 61: Usage Page
Usage Page This web page provides an estimate of the amount of Packet Switched data that was sent and received, along with time spent on streaming connections and CS calls. The data is broken up into two types: Trip Usage Statistics: The trip counter is similar to the trip counter on your vehicle. -
Page 62: Support Page
Support Page This web page allows you to display technical and support information about the terminal and retrieve logs. Using the Web UI 3500988-0001 Revision A... -
Page 63: Support And Information
System Log Event Log Packet Log Circuit Log These files can be e-mailed to Hughes directly for fault analysis if the user experiences any problems. Using the Web UI 3500988-0001 Revision A... - Page 64 UT. Hughes highly recommends that the user exhaust all possible troubleshooting procedures before using this feature Reboot terminal: Clicking this button reboots the terminal so...
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Page 65: Troubleshooting
Troubleshooting Problem Possible Cause Possible Solution Terminal will not turn on Battery not connected properly Check battery is correctly installed Connect AC/DC converter to Battery not charged charge the battery Cannot get SIM card to lock SIM is not correctly oriented for insertion Ensure the SIM is pressed into position firmly into the SIM slot... - Page 66 Problem Possible Cause Possible Solution None of the above solutions Terminal may have a hardware or software Remove power. Wait 30 resolve the problem fault, and needs to be re-booted. seconds. Reconnect the DC power and turn on the terminal. ...
- Page 67 PDP Context Activation Errors CME error CME Error Text on LCD display or Possible reason number Web UI Problem in PDP context request invalid index no network service Could be poor signal or signal blockage, or network problem. Implicitly detached (#10) Check attach and registration status.
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Page 68: Technology Overview
Technology Overview The Global Positioning System (GPS) uses 24 orbital satellites to determine the position of the Terminal anywhere on the globe. Obtaining a GPS Fix In normal operation, a GPS receiver, such as that built in to the terminal, needs to be able to receive signals from at least four satellites so that it can then calculate a latitude, a longitude and an altitude –... -
Page 69: Gps And Bgan Registration
GPS and BGAN Registration BGAN uses the accurate position and timing information obtained from GPS to help ensure efficient registration of a BGAN Terminal with the BGAN network. Dialing and Numbering Dialing - As the BGAN numbering system follows the same pattern as the normal telephone system, dialing is carried out in exactly the same manner as making a normal telephone call. - Page 70 3. On receiving the Activate PDP Context message, the Core Network checks the user's subscription record to establish whether the request is valid. If the request is valid, a virtual connection is established between the Terminal and the Core Network, and data transfer can then take place between the Terminal and the external data network, within the scope of the current PDP Context.
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Page 71: Technical Specifications
1. Performance may be affected by a wide range of factors. 2. The Hughes 9211 broadband satellite terminal operates on DC power which can be supplied by an AC or DC power source. To comply with safety requirements, the terminal must be powered with only an AC/DC adapter or DC power adapter supplied or approved by Hughes. -
Page 72: Declaration Of Conformity
Identification mark: The equipment will also carry the Class 2 equipment identifier: The technical documentation relevant to the above equipment will be held at: Hughes Network Systems, 9605 Scranton Road, Suite 500, San Diego, CA 92121, USA Bill Lindsay 5-November-2014 ... -
Page 73: Fcc Compliance
This device conforms to the FCC rules. Any changes or modifications to Hughes Network Systems’ equipment, not expressly approved by Hughes Network Systems, could void the user's authority to operate the equipment. To comply with FCC RF exposure requirements, this device must be operated with a minimum separation distance of one meter from the front of the satellite terminal’s antenna to a... -
Page 74: Eu Rohs-2 (Restriction Of Hazardous Substances) Directive
(RoHS) Directive 2011/65/EU restrict the use of certain hazardous substances in electrical and electronic equipment. Unless otherwise noted, all products, assemblies, and sub- assemblies manufactured by Hughes and its sub-contractors are compliant with this directive. EU WEEE (Waste Electrical and Electronic... -
Page 75: Glossary
Glossary APN: An Access Point Name (APN) provides access to an external network. By default, the SIM Card in your terminal is configured with the APN of your Service Provider. You may want to configure further APN’s if you have arranged with your Service Provider to use more than one SIM Card. - Page 76 HDR: High Data Rate. The HDR streaming options in the 9211 use higher modulation techniques to achieve higher throughput in the uplink. They are asymmetric services and the downlink is a regular 64kbps stream. These services are optimized for applications requiring high speed transmit, such as real time video.
- Page 77 Flow Template allows multiple PDP Contexts to be associated with the same PDP address. UT (User Terminal): The user terminal is the BGAN modem device, i.e. the Hughes 9211. SIM Card: Your BGAN Service Provider supplies you with a Universal Mobile Telecommunications System Subscriber SIM (SIM) Card.
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Page 78: Application Note - Phone/Fax
Line 2 Fax/Modem 1. The Hughes 9211 RJ14 port allows the connection of both a telephone and a fax or modem at the same time (BGAN circuit switched network restrictions mandate that only one is in use at any given time). - Page 79 Hughes suggests one of the following splitters for applications requiring both voice and fax/modem. No splitter is needed when accessing the Hughes 9211 RJ11 connector for voice services only. Two line splitter from Calradstore http://www.calradstore.com/70-489.html Omnicron Electronics MTJ-S2 http://www.omnicronelectronics.com/digital/mtj-s2.htm Radio Shack 2-Line 4–conductor Splitter/Adapter http://www.radioshack.com/product/index.jsp?productId=3900035...
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Page 80: Application Note - Battery
Application Note – Battery The Hughes 9211 battery is a high capacity lithium-ion battery pack. When using the 9211-HDR terminal in extremely hot environments with an HDR PDP context active, you may receive a “Battery Too Hot” error message after about an hour of usage.
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