Troubleshooting Guide; Mop - Shark S3502UKJR Owner's Manual

Troubleshooting Guide

PROBLEM
The Steam Pocket
will not turn on.
Steam Pocket Mop will
®
not make steam.
Steam Pocket Mop leaves
®
water on the floor.
Steam Pocket Mop is
®
hard to push.
Floors are cloudy, streaky
or spotty after steaming.
S3502UKJR_S3502UKJW_IB_ENG_120510_3.indd 11
POSSIBLE REASONS & SOLUTIONS
Your Steam Pocket
electrical outlet only.

Mop

®
Check your fuse or breaker.
If your unit still doesn't work, give us a call
Prime the pump, see page 6 for more information.
Is there water in the water tank? If not, add water to your Steam Pocket
following the instructions.
Check to see if your micro-fibre Steam Pocket
unplug the Steam Pocket
Make sure the steam pocket is attached correctly.
Make sure the steam pocket is attached correctly.
Check to see if your pocket is excessively dirty.
Try increasing the height of the pole for better leverage.
The micro-fibre pocket might be dirty. Flip or change the pocket.
If you washed the pocket with powder detergent then the pocket might be ruined.
If you are cleaning in a kitchen area where there might be a build-up of grease
then use a degreasing agent such as an all-purpose cleaner or dish soap and
paper towels to clean the area first.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do you, we recommend switching to distilled
water.
Mop should be securely plugged into a 220-240V~
®
Freephone 0800 781 7831
is too wet. We recommend you
®
Mop and change the micro-fibre Steam Pocket
®
.
® Mop
.
®
11
www.sharkclean.co.uk
12-05-10 3:46 PM