Troubleshooting - Sony HT-IV300 Operating Instructions Manual

• BLUETOOTH devices connected with
this main unit must comply with the
BLUETOOTH specification prescribed
by the Bluetooth SIG, Inc., and must be
certified to comply. However, even when
a device complies with the
BLUETOOTH specification, there may
be cases where the characteristics or
specifications of the BLUETOOTH
device make it impossible to connect, or
may result in different control methods,
display or operation.
• Noise may occur or the audio may cut off
depending on the BLUETOOTH device
connected with this main unit, the
communications environment, or
surrounding conditions.
If you have any questions or problems
concerning your system, please consult
your nearest Sony dealer.

Troubleshooting

If you experience any of the following
difficulties while using the system, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
General
The power does not turn on.
t Check that the AC power cord (mains
lead) is connected securely.
The remote control does not function.
t The distance between the remote
control and the main unit is too far.
t The batteries in the remote control are
weak.
The system does not work normally.
t Disconnect the AC power cord (mains
lead) from the wall outlet (mains), then
reconnect after several minutes.
Messages
"PRTECT", "PUSH" and "POWER"
appear alternately in the front panel
display.
t Press "/1 to turn off the system, and
check the following items after
"STBY" disappears.
• Are the + and – speaker cords short-
circuited?
• Are you using only the supplied
speakers?
• Is anything blocking the ventilation
holes of the system?
• After checking the above items and
fixing any problems, turn on the
system. If the cause of the problem
cannot be found even after checking
all the above items, consult your
nearest Sony dealer.
"D. MODE" appears in the front panel
display.
t Contact your nearest Sony dealer or
local authorized Sony service facility.
"Exxxx" (x is a number) appears in
the front panel display.
t Contact your nearest Sony dealer or
local authorized Sony service facility
and give the error code.
appears without any messages on
the entire TV screen.
t Contact your nearest Sony dealer or
local authorized Sony service facility.
45
GB