Troubleshooting - Spice S-1200 User Manual

16. TROUBLESHOOTING

Problem
Telephone cannot be switched on
Battery empty
The battery doesn't charge properly or the
phone sometimes turns itself off
Usage time of battery becomes shorter
Charging error - Temperature out of range
Charging error - Wrong travel charger
Charging error - Battery defective
Charging error - No battery icon appears
when charging
Forgot the phone code or password
Enter PUK
Loss of Network
You have entered a number but it was not
dialed
Solution
Please take out battery and insert again. Then
press the
Charge battery. Check charging indicator on
display.
Wipe the charging contacts, both on the phone
and on the battery, with a clear soft cloth.
If the battery time is short, it may be due to the
user environment, a large volume of calls, or
weak signals.
Make sure the ambient temperature is right, wait
for a while, and the then charge again.
Only use original Spice accessories.
Replace battery.
The battery is empty or has been not used for a
long time. It may take a while before the battery
icon appears on the screen.
The default phone code is "1122".
The PIN code has been entered incorrectly three
times in succession, and the phone is now
blocked. Enter the PUK supplied by your service
provider.
You may be in a weak signal area. Move and try
again. You are trying to access an option for
which you have no subscription with your service
provider. Contact the service provider for further
details.
Be sure that you have pressed
Be sure that you have accessed the right
network service.
Be sure that you have not set an outgoing call
88
to power on the phone.
key.