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Thinklogical Q-4300 Product Manual

Q-series video modules
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  • Page 2 ® Copyright Notice Copyright © 2015. All rights reserved. Printed in the U.S.A. Thinklogical, LLC ® 100 Washington Street Milford, Connecticut 06460 U.S.A. Telephone: 1-203-647-8700 All trademarks and service marks are property of their respective owners. Q-Series Chassis ® & Modules Subject: Velocity Q-Series Video Modules Product Manual Release: Rev.

  • Page 3: Table Of Contents

    Our Addresses APPENDIX A: Quick Start Guides APPENDIX B: VQM-10 AV+ Supported Analog Resolutions APPENDIX C: VQM-10 AV+ LCD Menu Options (Q-2300 & Q-4300 Chassis) APPENDIX D: VQM-3 Scaler Menu Options APPENDIX E: RJ45 to DB9 Adapter Pin-outs APPENDIX F: EDID and DDC for Standard and HDCP Modules Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v .

  • Page 4: Preface

    We, the Thinklogical team, are committed to understanding and exceeding our customers’ requirements, the first time and every time. Thinklogical is the leading manufacturer and provider of fiber optic KVM, video, audio, and peripheral extension and switching solutions used in video-rich, big-data computing environments.

  • Page 5: Note And Warning Symbols

    ® Note and Warning Symbols Throughout this manual you will notice certain symbols that bring your attention to important information. These are Notes and Warnings. Examples are shown below. Note: Important Notes appear in blue text preceded by a yellow exclamation point symbol, as shown here.

  • Page 6: Introduction

    Product Overview MRTS Technology 6.25 Gbps. allows for Full Frame Rate Transmission of uncompressed DVI or RGB video. Powered by Thinklogical’s cutting edge, patent-pending MRTS (Multi Rate Transmission ® System) Technology, our video extension systems transport every frame of a DVI or RGB video stream seamlessly with no compression or dropped frames.

  • Page 7: System Features

    40 kilometers away from the controlling computer, securely and without the loss of resolution. The Q-4300 is a rack space-saving, high reliability solution that provides a rack mount for up to 4 modules of DVI, RGB or SDI in a compact 1U chassis. Ready for the challenges of demanding applications, both the Q-4300 and Q-2300 Chassis can combine any variety of DVI, RGB/DVI or SDI modules in transmit/receive units for a space saving and cost effective solution.

  • Page 8: The Q-Series Video System

    ® The Q-Series Video System 3.1. Types of Connections All physical connections to the product use industry-standard connectors. Non-supplied cables that may be needed are commercially available. All connections are found on the front panels of the modules. All models are connected via fiber optic cables (see paragraph 4.3. on page 19) to provide communications to and from the transmitter.
  • Page 9 ® Q-4300 Receiver Modules’ DDC OUT Displays Q-4300 Transmitter Modules’ Local Displays The VQM-3 Fiber Extension System- Up to 4 Single-Link DVI video signals can be extended in 1 RU Q-4300: Four VQM-3V Receiver Modules (VQM-00V003-LCRX) DVI Fibers: è L1: Video & Data Tx to Rx ç...
  • Page 10 The VQM-3R Fiber Extension System- Up to 4 Single-Link DVI video signals can be extended in 1 RU with 4 Redundant Fiber Paths Q-4300 Receiver Modules’ DDC OUT Displays Dual-Link DVI Fibers: è L1: Data Tx to Rx & Video Primary ç...
  • Page 11 ® Q-4300 (1) RX Network Module’s Destinations Device Source CPU 2 to Q-4300 (2) Active TX Module Network Vel- Active Vel- 3AN+ RX Network 3AN+ TX Module Vel- Module Vel- 3AN+ TX 3AN+ RX Module Module Q-4300 Q-4300 Stereo 3-D Coax IN...

  • Page 12: The Q-Series Video Modules

    ® 4. The Q-Series Video Modules This section lists the various DVI and RGB/DVI Modules designed to work with the Q- Series Video and Audio Extension System. Supported video formats include DVI and RGB/DVI single- link and dual-link and a line of HDCP compliant models. Models are also available with Audio (AV+, AH), Network (AN+, NH) and video format scaler options.
  • Page 13 ® VQM-3V, TX Dual Video VQM-3V, RX Dual Video VQM-3R, TX Redundant Video VQM-3R, RX Redundant Video VQM-3 AV+ and VQM-3 AN+ Tx and Rx DVI Family of Modules: VQM-3 AV+, TX Single Video, Audio, Serial VQM-3 AV+, RX Single Video, Audio, Serial VQM-3V AV+, TX Dual Video, Audio, Serial Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v .
  • Page 14 ® VQM-3V AV+, RX Dual Video, Audio, Serial VQM-3R AV+, TX Redundant Video, Audio, Serial VQM-3R AV+, RX Redundant Video, Audio, Serial VQM-3 AN+, TX Single Video, Audio, Network VQM-3 AN+, RX Single Video, Audio, Network Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v . I Page 14...
  • Page 15 ® VQM-3V AN+, TX Dual Video, Audio, Network VQM-3V AN+, RX Dual Video, Audio, Network VQM-3R AN+, TX Redundant Video, Audio, Network VQM-3R AN+, RX Redundant Video, Audio, Network VQM-6, VQM-6 AV+ and VQM-6 AN+ Tx and Rx DVI Modules: (Pictured on page 16) VQM-6, VQM-6 AV+ and VQM-6 AN+ module features: ...
  • Page 16 ® VQM-6, TX Dual-Link Video VQM-6, RX Dual-Link Video VQM-6 AV+, TX Dual-Link Video, Audio, Serial VQM-6 AV+, RX Dual-Link Video, Audio, Serial VQM-6 AN+, TX Dual-Link Video, Audio, Network VQM-6 AN+, RX Dual-Link Video, Audio, Network Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v . I Page 16...

  • Page 17: Velocity Q-Series Hdcp Compliant Video Modules

    ® VQM-10 AV+ Tx and Rx RGB/DVI Modules: VQM-10AV+ module features:  Supports all Single-Link DVI and most common RGB video resolutions  MRTS technology 6.25Gbps allows for full frame rate transmission of uncompressed RGB/DVI  Signal transmission via fiber optic cable; no RF interference ...

  • Page 18: Velocity Q-Series Hdcp Compliant Video Module Part Numbers

    ® 4.2.1. Velocity Q-Series HDCP Compliant Module Part Numbers: VQM-0H0003-LCRX VQM-3, Single Link DVI, DDC, HDCP Compliant, RX, LC VQM-0H0003-LCTX VQM-3, Single Link DVI, DDC, HDCP Compliant, TX, LC VQM-AH0003-LCRX VQM-3 AV+, Single Link DVI, DDC, Audio, Serial, HDCP Compliant, RX, LC VQM-AH0003-LCTX VQM-3 AV+, Single Link DVI, DDC, Audio, Serial, HDCP Compliant, TX, LC VQM-NH0003-LCRX...

  • Page 19: Fiber Connections To The Q-Series Video Modules

    DVI to Display CTRL Thinklogical’s Q-Series Scaler Receiver is HDCP compliant and automatically scales the video output format to the connected monitor’s preferred timing resolution while supporting up to 8 channels of embedded audio. As with all HDCP compliant models, the Scaler Receiver is available with LC-Type fiber connectors only. (See Appendix D: VQM-3 Scaler Menu Options on page 44.)

  • Page 20: Three And Four Fiber Operation, Dual Video

    RX back to the TX. 4.4. Supplied Cables Depending on the customer-specified system configuration, power, video and peripheral cables from the following list will be supplied by Thinklogical in quantities specific to each configuration: 4.4.1 3.5mm to 3.5mm Audio Cable, 6 Feet (CBL000016-006FR) 3.5mm...
  • Page 21 ® 4.4.4. DVI-D Dual-Link, 2 Meters (CBL000023-002MR) DVI-D Dual-Link Male DVI-D Dual-Link Male BNC Male to Male, 50Ω, 6 Feet (CBL000018-006FR) 4.4.5. 4.4.6. RJ45M to RJ45M CAT5, 2 Meters (CBL000001-002M) RJ45 RJ45 4.4.7. VGA Male to DVI-A Male, 2 Meters (CBL000022-002MR) VGA Male DVI-A Male 4.4.8 .

  • Page 22: Dry Contact Alarm

    ADP-000019 4.4.10. The USB Mini-B to USB-A User Configuration Control Cable (CBL000105- 002MR), for use with scaler models housed in a Q-1300 Chassis, is available from Thinklogical. Please contact your sales representative. USB Mini-B USB A 4.5 Dry Contact Alarm Dry contact alarms are located on each of the individual modules.

  • Page 23: Q-Series Video Module Audio Specifications

    ® 4.6 Q-Series Modules’ Audio Specifications Audio Sampling Rate 46.875 kHz Line Input Impedance: 10KΩ Maximum Line Input: 2.5 volts peak to peak Transmitter Microphone Output Impedance: 300Ω Maximum Microphone Output: 0.45 volts peak to peak Line Output Impedance: 560Ω Maximum Output: 3 volts peak to peak Receiver...

  • Page 24: Status Indicator Leds

    ® Multi-Mode: Up to 50 meters with Type OM1 Up to 350 meters with Type OM2 Optical Distance Up to 750 meters with Type OM3 Up to 1000 meters with Type OM4 Single Mode: Up to 80km with Type OS2 9/125 for all distances Supply Voltage 100-240 VAC, 47-63 Hz, Universal AC power supply Operating Temp 0°...

  • Page 25: Q-Series Video Modules Tx And Rx Status Leds

    ® 4.8.2. Q-Series Video Module Tx and Rx Status LEDs The LED status indicators on the Q-Series modules are provided as troubleshooting aides in diagnosing and resolving technical problems so that a technician can easily assess the status of the module. All transmitter and receiver LEDs are GREEN (with the exception of the Activity LED on the RJ45 port on...

  • Page 26: Firmware And Fpga Updates

    ® 4.9 Firmware and FPGA Updates Upgrades are available through Thinklogical . For technical assistance, please call us at: ® 1-203-647-8700.  To update the Chassis firmware, use the KM Download Procedure described below. Firmware Upgrade: USB Cable from CPU to UPDATE Port...

  • Page 27: Regulatory & Safety Compliance

    European Union Declaration of Conformity Manufacturer’s Name & Address: Thinklogical, LLC ® 100 Washington Street Milford, Connecticut 06460 USA These products comply with the requirements of the Low Voltage Directive 72/23/EEC and the EMC Directive 89/336/EEC.

  • Page 28: Supplementary Information

    Product Serial Number Thinklogical products have a unique serial number, which includes a date-code, printed on an adhesive label that is affixed to the unit. The format for the date-code is 2 digits for the month, dash, 2 digits for the year, plus at least four digits for a unique unit number.

  • Page 29: Website, Email, Telephone, Fax

    Email Thinklogical is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We will do our best to respond to your email inquiries promptly. Please use the following email addresses: – Information on Thinklogical info@thinklogical.com...

  • Page 30: Product Support

    ® one year from the date of delivery. Thinklogical and its suppliers disclaim any and all other warranties. Note: Thinklogical, LLC products carry a one year warranty, with longer term available at time of purchase on most products.

  • Page 31: Appendix A: Quick Start Guides

    ® Appendix A- Quick Start Guides Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v . I Page 31...
  • Page 32 ® Stereo 3-D DVI IN 2 DVI IN 1 Stereo 3-D DVI IN 2 DVI IN 1 Stereo 3-D DVI IN 2 DVI IN 1 Stereo 3-D DVI IN 2 DVI IN 1 VX80_VQM-3V_to_VQM-3V_VEL-3_QSG_manual Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v . I Page 32...
  • Page 33 ® Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v . I Page 33...
  • Page 34 ® Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v . I Page 34...

  • Page 35: Appendix B: Vqm-10 Av+ Supported Analog Resolutions

    ® Appendix B. Thinklogical VQM-10 AV+ Supported Analog Resolutions Total Vertical Horizontal Pixel Clock Active Resolution Video Standard Lines Freq (Hz) Freq (kHz) Freq (MHz) Pixels Lines 31.2 Honeywell 31.5 25.175 Industry Standard 37.9 31.5 VESA 37.5 31.5 VESA 43.3 VESA 31.5...

  • Page 36: Appendix C: Vqm-10 Av+ Lcd Menu Options (Q-2300 & Q-4300 Chassis)

    ® Appendix C: Thinklogical VQM-10 AV+ LCD Menu Options (Q-2300 & Q-4300 Chassis) * *Q-Series LCD menus operate the same as on VelocityRGB-10AV+ Stand-Alone units. Transmitter LCD Menus: VQM-10AV+ TX Front Panel LCD Display Modifiable Description Thinklogical Displays current revision. (Scroll Up or Down to Velocity TX10 V22.04...
  • Page 37 ® VQM-10AV+ TX Front Panel LCD Display Modifiable Description Scroll Right or Left within the *Remote SFP’s *Remote SFP’s menu to scroll through SFPs 1-9. SFP_R 1. Toggle Up & Down (between Tx & Rx) within R_TxP= N/A each individual Remote SFP. SFP_R 1.
  • Page 38 ® VQM-10AV+ TX Front Panel LCD Display Modifiable Description Scroll Right or Left within the *Local SFP’s menu. *Local SFP’s (If the unit has more than one SFP, additional menus for each (SFP_L2, _L3…) will be available.) SFP_L 1. The SFP vendor’s name VNDR= FINISAR CO SFP_L 1.
  • Page 39 ® Modifiable VQM-10AV+ TX Front Panel LCD Display Description *Video Scroll Right or Left within the *Video parameters RX Front Panel LCD Display menu VGA Connected Select YES to connect VGA Yes/No = Resolution Resolution of video input Input = Hor.
  • Page 40 ® Receiver LCD Menus: VQM-10AV+ RX Front Panel LCD Display Modifiable Description Thinklogical Displays current rev. (Scroll Up or Down to access top level *Menus.) Velocity RX VTM05 V21.04 *System Scroll Right or Left within the *System menu LS Connected Low Speed Data Channel connection status Yes/No.
  • Page 41 ® VQM-10AV+ RX Front Panel LCD Display Modifiable Description *Remote SFP’s Scroll Right or Left within the *Remote SFP’s menu to scroll through SFPs 1-9. SFP 1 Remote Toggle Up & Down (between Tx & Rx) within R_TxP= N/A each individual Remote SFP. SFP 1 Remote R_RxP= N/A SFP 2 Remote...
  • Page 42 ® VQM-10AV+ RX Front Panel LCD Display Modifiable Description Scroll Right or Left within the *Local SFP’s menu. *Local SFP’s (If the unit has more than one SFP, additional menus for each (SFP 2, SFP 3…) will be available.) SFP 1 Local The SFP vendor’s name VNDR= FINISAR CO SFP 1 Local...
  • Page 43 ® VQM-10AV+ RX Front Panel LCD Display Modifiable Description *Video Scroll Right or Left within the *Video parameters menu Resolution Resolution of video input Input = Horizontal Frequency Horizontal frequency in Hertz Auto Phase Reconfigures current Analog to Digital conversion parameters Yes/No = PLL Total Phase Lock Loop...

  • Page 44: Appendix D: Vqm-3 Scaler Menu Options

    (near Pwr Cord) Scaler Mod. can be in either of 2 ports in the VQM3SCRX Q-2300 or any one of 4 ports in the Q-4300. *Card4 SCALER_RX Scroll Up or Down to get to the *System U/D = Menus, L/R = Exit Settings menu.
  • Page 45 ® Scaler Chassis Front Panel LCD Display Modifiable Description #Set Output Select Scroll Up or Down to get to the *Set Output Select menu. Force Output Resolution Scroll Left or Right within the menu. Res = Preferred Force Output Resolution Press enter.
  • Page 46 ® Scaler Chassis Front Panel LCD Display Modifiable Description Show Video Overlay Scroll Left or Right to get to Show Video Overlay. Yes/No. = Show Video Overlay Press enter. The right-most character will be underscored, enter Yes/No = indicating it is selected. Show Video Overlay Scroll Up or Down to select Yes or No.
  • Page 47 From the terminal emulation program’s Main User Menu, users can select the same options that are available on the Q-2300 and Q-4300 LCDs. By entering a letter from the corresponding choices, users Pressing CR or enter will return to the main menu. The name of can modify the available settings.
  • Page 48 ® By entering ‘a’ at the flashing cursor at the bottom of the Main User Menu screen, the user has accessed the ‘Set Output Select’ menu. By selecting ‘l’ for example, from the ‘Set Output Select’ menu, the user can specify the number of wall monitors the Scaler will read.
  • Page 49 ® By selecting ‘b’ from the the ‘System Information’ menu can be accessed. Main User Menu By selecting ‘c’ from the the ‘System Settings’ menu can be accessed. Main User Menu Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v . I Page 49...
  • Page 50 ® By selecting ‘d’ from the the ‘Audio Settings’ menu can be accessed. Main User Menu Pressing CR or enter will return to the main menu. Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v . I Page 50...

  • Page 51: Appendix E: Rj45 To Db9 Adapter Pin-Outs

    ® Appendix E: RJ45 to DB9 Adapter Pin-outs VQM-Receiver VQM-Transmitter Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v . I Page 51...

  • Page 52: Appendix F: Edid And Ddc For Standard And Hdcp Modules

    EDID table stored in non-volatile memory When placed in DDC Pass-thru mode, Thinklogical fiber optic extenders act as a wire between the HDCP video source and sink device. Whether they tolerate this extension is dependent upon the sink and source's implementation of the HDCP negotiation protocol.
  • Page 53 ® Default DDC Modes (HDCP Compliant Models): Remote Dynamic Mode The unit acts as a direct connection between the RX and TX. In this mode DDC data is read at the RX and sent to the TX. Once verified at the TX the information is written into a PROM on the TX and provided to the CPU video card.
  • Page 54 ® Default DDC Modes (Standard Models): Remote Dynamic Mode The unit acts as a direct connection between the RX and TX. In this mode DDC data is read at the RX and sent to the TX. Once verified at the TX the information is written into a PROM on the TX and provided to the CPU video card.

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