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Thinklogical Q-4300 Product Manual

Q-series kmass modules high reliability, rack-space saving, usb and audio extension solutions
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®
High Reliability, Rack-Space Saving,
USB and Audio Extension Solutions
Q-Series
KMASS Modules
For use in the
Q-4300, Q-2300
&
Q-1300
Chassis
Thinklogical, LLC
®
100 Washington Street
Milford, Connecticut 06460 U.S.A.
Telephone: 1-203-647-8700
Fax: 1-203-783-9949
www.thinklogical.com

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Summary of Contents for Thinklogical Q-4300

  • Page 1 ® High Reliability, Rack-Space Saving, USB and Audio Extension Solutions Q-Series KMASS Modules For use in the Q-4300, Q-2300 & Q-1300 Chassis Thinklogical, LLC ® 100 Washington Street Milford, Connecticut 06460 U.S.A. Telephone: 1-203-647-8700 Fax: 1-203-783-9949 www.thinklogical.com...
  • Page 2 Copyright Notice Copyright Notice Copyright Notice Copyright Notice Copyright © 2013. All rights reserved. Printed in the U.S.A. Thinklogical, LLC ® 100 Washington Street Milford, Connecticut 06460 U.S.A. Telephone: 1-203-647-8700 All trademarks and service marks are property of their respective owners.

  • Page 3: Table Of Contents

    2.4. Supplied Cables 2.5. Q-Series System Connections 3. UPDATING Q-SERIES KMASS MODULES 3.1 Chassis Firmware Downloads 3.1.1. Firmware Update Preparation 3.1.2. Program The Q-4300 Chassis 3.2. HID Microprocessor Programming 3.3. FPGA Downloads 3.3.1. FPGA Download Procedure 3.3.2. FPGA Download Preparation 3.3.3.
  • Page 4 5. HOW TO CONTACT US 5.1. Customer Support Website Email Telephone 5.2. Product Support 5.2.1. Warranty 5.2.2. Return Authorization Our Address APPENDIX A: Q-4300 Chassis Firmware Upgrade Procedure APPENDIX B: Q-Series KMASS Module Quick Start Guides Q-Series KMASS Modules Product Manual March 2013...

  • Page 5: Preface

    PREFACE Conventions Used in this Manual Throughout this manual you will notice certain conventions that bring your attention to important information. These are Notes and Warnings. Examples are shown below. Note: Important Notes appear in blue text preceded by a yellow exclamation point symbol, like this.

  • Page 6: Thinklogical's Q-Series Kmass Modules

    Q-4300 Chassis, making the Q-Series an ideal solution where space, security and economy are vital. And if one module is all you need do the job, Thinklogical also offers a single-module Q-1300 chassis for desktop applications.

  • Page 7: System Features

    Q-2300 chassis or our four-module Q-4300 chassis, which will each support any combinations of transmitters and receivers. The Q-4300’s chassis allows up to four hot-swappable interface modules to be used in a variety of applications, as either transmitters, receivers, or as transceivers. Q-Series KMASS modules support two-way, unbalanced audio, high speed USB 2.0 (480 Mbps) and low speed USB HID (1.5 Mbps).

  • Page 8: Q-Series Kmass Modules

    USB HID, PS2 to USB HID, USB 2.0 and two-way, unbalanced Audio ports, including models with dual ports and redundant fibers. A transmitter and receiver are available for each model. (See page 25 to contact a Thinklogical sales representative for more details.) ®...

  • Page 9: Dual Usb Hid And Audio Modules (6 Gbps)

    1.3.3. Dual USB HID and Audio Modules (6 Gbps) Each Dual Transmitter (TX) Module features a pair of USB HID ports and a pair of LINE IN and MIC OUT ports. The Dual Receiver (Rx) Module features two pairs of USB HID ports and a pair of LINE OUT and MIC IN ports.

  • Page 10: Usb 2.0 Modules

    1.3.5. Redundant USB HID and Audio Modules Each Redundant Transmitter (TX) Module features a USB HID port and a LINE IN and MIC OUT port. The Redundant Receiver (RX) Module features a pair of USB HID ports and a LINE OUT and MIC IN port.

  • Page 11: Q-Series Kmass Modules Technical Specifications

    1.3.8. Q-Series KMASS Modules Technical Specifications Transmitter Modules: 1 amp @ 5VDC Power Consumption Receivers Modules: 5 amps @ 5VDC with 4 keyboard/mouse load Dimensions: Height: 1.592” (40.43 mm) KMASS Modules Depth: 6.366" (161.69 mm) Width: 3.513" (89.92 mm) (Tolerance: ± .039"; 1 mm) VQM-UAP001-LCTX: CBL000006-006FR PS2 (6-pin MINI DIN) Cable, 6FT [2]...

  • Page 12: Connecting Q-Series Kmass Modules

    2. Connecting Q-Series KMASS Modules All physical connections to the product use industry-standard connectors. Non-supplied cables that may be needed are commercially available. All connections are found on the rear of the chassis. 2.1 Fiber Optic Cables All KMASS TX modules are connected to RX modules through fiber optic cables, either directly or through a KVM Matrix Router to provide communication between the transmitter and the receiver.

  • Page 13: Supplied Cables

    2.4. Supplied Cables Depending on the customer-specified system configuration, peripheral device cables will be supplied by Thinklogical in quantities specific to each configuration: 3.5mm to 3.5mm Audio Cable, 6 Feet (CBL000016-006FR) USB A-B Cable, 6 Feet (CBL000015-006FR) PS2 Keyboard & Mouse, 6 Feet (CBL000006-006FR)

  • Page 14: Q-Series System Connections

    Also see the Quick Start Guide in Appendix B, page 29. The Q-4300 Fiber Extension System-VQM-UAP001: Extend up to 4 sets of USB HID, USB 2.0 and Audio signals over 8 fibers in a 1 Rack Unit chassis using four VQM-UAP001 Tx and Rx Modules. In this example, all transmitters are connected to the receivers through a KVM Matrix Router (Thinklogical’s VX160...
  • Page 15 The Q-4300 Redundant Fiber Extension System, VQM-HAR001- Extend up to 4 redundant sets of USB HID and Audio signals over 16 fibers in a 1 Rack Unit chassis using four VQM-HAR001 Tx and Rx Modules. In this example, transmitters are connected directly to the receivers.

  • Page 16: Updating Q-Series Kmass Modules

    Q-4300 Chassis contains up-gradable firmware that controls its operation. Firmware ® updates are sent to the Q-4300 Chassis by an application (KM_Download.exe) that can read which Thinklogical products are connected, then selects the appropriate file to send. The chassis firmware ®...

  • Page 17: Program The Q-4300 Chassis

    3.1.2.4. When the download is complete, reset power to the chassis. Also see the Q-4300 Chassis Firmware Upgrade Procedure in Appendix A on Page 28. 3.2. HID Microprocessor Programming Each Q-Series KMASS Transmitter Module with USB HID has an HID PORT that serves as both an HID Microprocessor Programming port and as a USB HID source.

  • Page 18: Fpga Downloads

    Repeat the steps in paragraph 3.1.2 for each of the update ports on the Q-Series KMASS Modules. 3.3. FPGA Downloads Upgrades are available through Thinklogical. For technical assistance, please call us at: 1-203-647-8700. To update a Module’s FPGA functionality, Install a USB cable from the CPU’s USB-A port to the USB-B UPDATE Port on the front of the chassis (see diagram on page 17).
  • Page 19 STEP 2: If not connected to the Internet, select No and navigate to where the FPGA Update application is installed. The driver is in the Install Directory. Proceed to step 6. If using an internet connection, select: Yes, this time only. Click on Next. STEP 3: Select Install the software automatically (Recommended).
  • Page 20 To install the application, STEP 5: double click on setup.exe (Contained in FPGA_upgrade.zip). If asked for permission to make changes, select Yes. At the Welcome screen, select OK. STEP 6: Begin installation by clicking the displayed button. STEP 7: Choose program group: Select Continue when the default selections are displayed. STEP 8: The files will attempt to download.
  • Page 21 STEP 9: The FPGA download installation will now occur. When completed, press OK. STEP 10: Connect the Device to the CPU: Using the front panel Down button go to *System. Scroll right ► until Allow FPGA Update is displayed, then press enter. Use the down arrow to select Yes and press enter.

  • Page 22: Regulatory & Safety Compliance

    Please contact Thinklogical with any questions or comments at 1-203-647-8700 ® email us at support@thinklogical.com. 4. Regulatory & Safety Compliance 4.1 Safety Requirements Symbols found on the product Markings and labels on our products follow industry-standard conventions. Regulatory markings found on our products comply with domestic and many international requirements.

  • Page 23: North America

    This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures. European Union Declaration of Conformity Manufacturer’s Name & Address: Thinklogical, LLC ® 100 Washington Street Milford, Connecticut 06460 USA Telephone 1-203-647-8700 These products comply with the requirements of the Low Voltage Directive 72/23/EEC and the EMC Directive 89/336/EEC.

  • Page 24: Supplementary Information

    Electromagnetic Emissions EN55022: 1994 (IEC/CSPIR22: 1993) EN61000-3-2/A14: 2000 EN61000-3-3: 1994 Electromagnetic Immunity EN55024: 1998 Information Technology Equipment-Immunity Characteristics EN61000-4-2: 1995 Electro-Static Discharge Test EN61000-4-3: 1996 Radiated Immunity Field Test EN61000-4-4: 1995 Electrical Fast Transient Test EN61000-4-5: 1995 Power Supply Surge Test EN61000-4-6: 1996 Conducted Immunity Test EN61000-4-8: 1993 Magnetic Field Test EN61000-4-11: 1994 Voltage Dips &...

  • Page 25: Product Serial Number

    Our internet website offers product information on all current systems, including technical specification sheets and installation guides (for viewing online or for download), product diagrams showing physical connections and other information you might need. Internet: www.thinklogical.com Q-Series KMASS Modules Product Manual March 2013...

  • Page 26: Email

    – Information on Thinklogical and our products. ® sales@thinklogical.com – Sales Department - orders, questions or issues. support@thinklogical.com – Product support, technical issues or questions, product repairs and request for Return Authorization. Telephone Telephone Sales: Contact our expert sales staff in Milford, CT at 1-203-647-8700 or if in the continental US, you may use our toll-free number 1-800-291-3211.

  • Page 27: Return Authorization

    Defect remedy shall be the repair or replacement of the product, provided that the defective product is returned to the authorized dealer within a year from the date of delivery. If you wish to return your device, contact the Thinklogical authorized dealer where you purchased the ®...

  • Page 28: Appendix A: Q-4300 Chassis Firmware Upgrade Procedure

    Appendix A- Q-4300 Chassis Firmware Upgrade Procedure USB-A USB-B Q-Series KMASS Modules Product Manual March 2013...

  • Page 29: Appendix B: Q-Series Kmass Module Quick Start Guides

    (Left receptacle) and the Left Power Supply Module AC Power Cord (Right to the same SFP’s Transmit Port. Connect fiber to any receptacle) onto the Q-4300 Chassis. Plug both AC Cords into a standard AC other SFP’s Receive Port and fiber to the same SFP’s source.

This manual is also suitable for:

Q-2300Q-1300

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