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Congratulations and thank you for purchasing your new Venstar ColorTouch Wi-Fi thermostat. This guide is intended to help you install and setup the basic features of the ColorTouch Thermostat. For a full owners manual and installation guide, visit venstar.com. There you...
Compatibility Venstar ColorTouch® Wi-Fi Thermostat is designed to work with 24V systems requiring both the R & C wires. This includes gas, electric, oil, forced air, variable speed, heat pump and radiant heat. It can control: • Heating: one, two and three stages (W1, W2, W3) • Cooling: one and two stages (Y1, Y2) • Heat pump: with auxiliary and emergency heat (Y, W1, O/B) • Fan (G) • Power (C, R)
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Step 1 - Power Off Current System 1) Go to your home’s circuit breaker panel and switch the furnace and air conditioner breakers off. 2) To confirm power is off, adjust the temperature on your current thermostat. If the system does not respond accordingly, power has probably been successfully shut off. WARNING: Failure to follow this step can result in personal injury and/or death from shock and electrocution.
Venstar ColorTouch will require 5 wires for independent fan control. They are R (24Vac), C (24Vac), W (Heat), Y (Cooling), and G (Fan). You may connect only 4 wires, as instructed below, to the ColorTouch but will give up independent fan control. The fan will still operate with a Heating or Cooling demand. • If there are only 4 wires present that are connected to the existing...
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1. Use the 4 wires as instructed below and note that the fan will only operate with a Heating or Cooling demand. 2. Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available. 3. Purchase and install a Venstar Add-A-Wire accessory (ACC-0410). E. If you have a heat pump with aux heat the Venstar ColorTouch will require 6 wires: R (24Vac), C (24Vac), W1/O/B (reversing valve), Y (1st stage compressor), W2 (Aux Heat) and G (fan). If there are only 5 wires present that are connected to the existing thermostat, there are at least 3 options available to connect the Venstar ColorTouch thermostat, they are: 1. Use the 5 wires as instructed below and note that the fan will only operate with a Heating or Cooling demand.
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Add-A-Wire accessory (ACC-0410). • If you have a single stage fossil fuel heater with air conditioning, and you would like install the Venstar ColorTouch using only 4 wires, follow the directions below. You will need a screwdriver along with a 3”...
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Add-A-Wire accessory (ACC-0410). • If you have a multi stage system that requires 6 wires, and you would like install the Venstar ColorTouch using only 5 wires, follow the directions below. You will need a screwdriver along with a 3” or 4”...
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Heating W1/0/B Rh, R, M, Vr, A Power Common O/B Rev. Valve W1/O/B* 2nd Stage Heat 2nd Stage Cooling 3rd Stage Heat OUT - Outdoor Sensor SENSOR OUT + Outdoor Sensor SENSOR * O/B is used if your system is a Heat Pump. NOTE: If the terminal designations on your old thermostat do not match those on the new thermostat refer to sample wiring diagrams in the full user’s manual at venstar.com in the support section.
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Step 5 - Remove Current Backplate Unscrew the current backplate and TIP: If needed, wrap the wires remove it from the wall. Be careful around a pencil or pen to keep not to let the wires fall into the wall. them from falling inside the wall. Step 6 - Mount New Base 1) Gently separate the display from the base by pulling first from the bottom and then the top until the two pieces unsnap.
Step 7 - Connect Wires 1) Match your previous wire configuration to the new base. One by one, connect each wire by inserting the metal end into SENSOR the corresponding slot and tightening the screw. TIP: Use pliers to straighten wire before inserting into new base. Be sure to cut any excess wire so that the insulation extends to the terminal block. When the wire is installed properly to the terminal block, there should be no copper exposed.
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Step 8 - Check Dip Switch 1) Ensure which switch is correct for your system. Dip switches are located on the back of the thermostat GAS/EL ELEC SENSOR This dip switch configures the thermostat to control GAS/EL GAS/EL a conventional gas/electric system or a heat pump. If your system is anything other than a heat pump, leave this switch set for GAS/EL. For Heat Pump Only When the GAS/EL or HP dip switch is configured for HP, this dip switch (O or B) must be set to control...
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Step 9 - Attach Thermostat 1) Align the pins on the thermostat circuit board with the corresponding holes below the wiring connectors and push the top and the bottom of the plastic housing enclosing the display until it clicks into place, top and bottom. Display should click into place easily. If you encounter resistance do not apply excess force – take the plate off, check that the pins are straight and ensure there are no wires...
Step 11 - Set Up Wi-Fi Connection Overview At minimum, the first 3 tasks below must be completed to access your thermostat remotely from a browser. The 4th step is optional (highly recommended) and only is needed to access your thermostat(s) from a mobile device. These steps are: 1. Successful connection to a local Wi-Fi Access Point with internet access. 2. Confirm receipt of a Skyport generated verification email (this only occurs once during the Skyport account setup). 3. A 6-digit code obtained from the thermostat is successfully entered into a Skyport account. 4. Successfully download and install the Venstar Skyport app on your mobile device(s). Your thermostat operates on the 2.4 Ghz, Wi-Fi b/g/n band.
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Quick Start - Connect to Wi-Fi (from initial start up) When power is connected to the thermostat and it has not been configured to connect to a Wi-Fi Access Point, the following message appears: Wi-Fi Set Up No Wi-Fi access points are configured for your thermostat. Would you like to set up one now? Press YES Select the access point you wish to connect to from the list.
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Quick Start - Connect to Wi-Fi (from menus) MENU Press MENU Press DOWN Press Wi-Fi • Wi Fi Setup Press Wi-Fi Setup Select the access point from the list that you want to connect to. Enter the password for the Wi-Fi Access Point and press NEXT. Select automatic setup and press NEXT. When finished, a dialog box will appear confirming the successful connection to the local Wi-Fi Access Point. Select OK, then the Wi-Fi status page will appear. Upon closing of the Wi-Fi status page, you will be asked to join the thermostat to a Skyport account.
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Quick Start - Connect to Skyport (from menus) Although there is more than one way to create a Skyport account, the steps below illustrate creation from a browser. If the thermostat is connected to the local Wi-Fi Access Point, but not yet joined to a Skyport account, you may join the thermostat to an account by doing the following: Select MENU from the thermostat’s home screen. Scroll down Select Skyport Select Skyport Account and follow the onscreen instructions. • Skyport Account 1. Open your browser to: http://venstar.skyportcloud.com 2. Select “Create account now” Create Account Now 3. Follow on screen instructions to create an account and add a thermostat to the Skyport account.
Troubleshooting Use the following troubleshooting guide to diagnose common problems. If you are still having problems or are unsure please visit www.venstar.com/thermostats or e-mail customer service at thermostatsupport@venstar.com Problem Possible Cause Solution The air conditioning does The compressor timer Adjust the not attempt to turn on. lockout may prevent the air Compressor Min. Off TIme...
Warranty One-Year Warranty - This Product is warranted to be free from defects in material and workmanship. If it appears within one year from the date of original installation, whether or not actual use begins on that date, that the product does not meet this warranty, a new or remanufactured part, at the manufacturer’s sole option to replace any defective part, will be provided without charge for the part itself provided the defective part is returned to the distributor through a qualified servicing dealer.
Notice: Only peripherals complying with FCC limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Venstar, is likely to result in interference to radio and TV reception. Changes or modifications to the product, not expressly approved by Venstar could void the user’s authority to operate the equipment.
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être choisis afin que la puissance isotrope rayonnée équivalente (PIRE) ne est pas plus de ce qui est nécessaire pour une communication réussie. We, Venstar, declare under our sole responsibility that the device to which this declaration relates: Complies with Part 15 of the FCC Rules. Operation is...
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