Venstar ColorTouch T8800 Owner's Manual & Installation Manual

Venstar ColorTouch T8800 Owner's Manual & Installation Manual

Touch screen digital thermostat
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COMMERCIAL MODEL T8800
Owner's Manual &

Installation Guide

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Summary of Contents for Venstar ColorTouch T8800

  • Page 1: Installation Guide

    COMMERCIAL MODEL T8800 Owner’s Manual & Installation Guide...
  • Page 2 Notice: Only peripherals complying with FCC limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Venstar, is likely to result in interference to radio and TV reception. Changes or modifications to the product, not expressly approved by Venstar could void the user’s authority to operate the equipment.
  • Page 3 être choisis afin que la puissance isotrope rayonnée équivalente (PIRE) ne est pas plus de ce qui est nécessaire pour une communication réussie. We, Venstar, declare under our sole responsibility that the device to which this declaration relates: Complies with Part 15 of the FCC Rules. Operation is...
  • Page 4: Glossary Of Terms

    Glossary of Terms Auto-Changeover: A mode in which the thermostat will turn on the heating or cooling based on room temperature demand. Cool Setpoint: The warmest temperature that the space should rise to before cooling is turned on (without regard to deadband). Deadband: The number of degrees the thermostat will wait, once a setpoint has been reached, before energizing heating or cooling.
  • Page 5: Table Of Contents

    Table of Contents GET TO KNOW YOUR THERMOSTAT Home Screen ..................1 Menu Screens ..................1 Dropdown Dashboard ................2 Care and Use of Your Thermostat ............3 QUICK START Selecting Your Desired Temperature and Mode ........4 Using the Fan Button ................4 Using the Override Button ..............
  • Page 6 Table of Contents DISPLAY .................... 18 Active Brightness ..............19 Idle Brightness ................19 Night Dimmer ................19 Maintenance ................20 PREFERENCES .................. 21 User Interface Themes .............. 22 Custom Wallpaper ..............22 Heat/Cool Indicator ..............22 Sound Options ................22 HOLIDAYS ..................
  • Page 7 Table of Contents GENERAL SETUP ................35 Units (F or C)..................35 Language ..................36 Smart Recovery On/Off..............36 INSTALLATION SETTINGS ..............37 Heat & Cool Stages................37 Heat & Cool Stages..............37 Compressor Stages ..............37 Aux Heat Stages ................37 Timers & Deadbands ..............37 Heat Pump Settings ...............39 Heat Pump Lockout - Enabled/Disabled ........39 Heat Pump Lockout Outdoor Temp ...........39 Aux Heat Lockout Enabled/Disabled .........39...
  • Page 8 Table of Contents EMERGENCY HEAT ................43 COLORTOUCH ASSISTANT ..............44 Installing the ColorTouch Assistant Software ........44 Uploading Photos ................45 INSTALLATION INSTRUCTIONS ............46 Remove & Replace the Old Thermostat ..........46 Wire Connections ................47 Determining Your Existing Wiring and Equipment ......48 Making 4 Wires Work When 5 Wires Are Required ......50 Making 5 Wires Work When 6 Wires Are Required ......51 The ColorTouch Thermostat Backplate ..........52 Explanation Of the Thermostat Dip Switches........53...
  • Page 9: Get To Know Your Thermostat

    Get To Know Your Thermostat Home Screen Outdoor Temperature Backlit ColorTouch Display (If optional accessory is used or connected to Skyport) Drop Down Sensor Button Warmer Button SD Card Slot Cooler Button Menu Button Fan Button Mode Buttons Override Button Date &...
  • Page 10: Dropdown Dashboard

    Get To Know Your Thermostat Dropdown Dashboard The Dropdown Dashboard displays temperature, and other readings. It will also show the high and low readings of the day. Drop Down Dashboard Button Dropdown Dashboard (The contents of your Dashboard may vary) Press the HOME Room Outdoor...
  • Page 11: Care And Use Of Your Thermostat

    Get To Know Your Thermostat Care and Use of Your Thermostat Pencils, pens and other sharp objects should never be used on your thermostat; these may damage your touchscreen. Only use your finger tip to press the touchscreen buttons. Use a soft, damp cloth to clean the screen. DO NOT USE ABRASIVE CLEANERS OR CLEANERS THAT CONTAIN SOLVENTS.
  • Page 12: Quick Start

    Quick Start - Temperature, Modes & Fan Selecting Your Desired Temperature and Mode Press to adjust temperature Cool Setpoint The Heat or Cool Setpoint is the Warmer temperature the room has to Button reach before heating or cooling will turn on. (Without regard Cooler to deadband)
  • Page 13: Using The Override Button

    Quick Start - Override Using the Override Button OVERRIDE NOTE: Override may only be used when the thermostat is set to Program RUN or Holiday ON modes. Override Unoccupied Operation - During programmed, unoccupied periods, pressing the OVERRIDE button will force the thermostat into Occupied 1 settings. When the OVERRIDE button is pressed, a timer screen will appear and allow the user to choose from 30 minutes to up to 4 hours of override time.
  • Page 14: Setting The Time & Date

    Quick Start - Set Time & Date Set Time & Date Set Current Time Use AM/PM - ON Set Current Date Daylight Savings Setup Daylight Savings Time - OFF Start Schedule Starts On (2nd) (Sun) Month (March) Stop Schedule Ends On (1st) (Sun) Month...
  • Page 15: Setting The Time

    Quick Start - Set Time & Date Setting the Time Press then to scroll down. MENU Press Set Time & Date Press Set Current Time (12:00 AM) min + hr + Press to set the current time. hr - min - Press when finished.
  • Page 16: Setting The Date

    Quick Start - Set Time & Date Setting the Date Press Set Current Date 6/1/2013 Press to set the current month and year. Press the day on the calendar Press BACK when finished. Daylight Savings Setup Turn Daylight Savings Daylight Savings Time - OFF Time on or off.
  • Page 17: Main Menu Buttons Schedule

    Main Menu Buttons - Schedule Schedule View My Schedule Edit My Schedule Unoccupied Settings Mode (Auto) Auto Heat Cool Heat Setpoint (55˚) Cool Setpoint (85˚)
  • Page 18: View My Schedule

    Main Menu Buttons - Schedule This thermostat features up to 3 Occupied time periods per 24 hour day. Schedule View My Schedule Press a day of the week to view its settings. This may be repeated for each day. Edit My Schedule Press and select day(s) to program Select individual day(s) Select groups of day(s)
  • Page 19: Unoccupied Settings

    Main Menu Buttons - Schedule Edit My Schedule (Continued) Adjust Mode, Start Time, Stop Time, and Heat and Cool Setpoints to desired settings. The Time Period May also be Enabled or Disabled. Un-check the enabled box for Time Periods you don’t want to use. Press DONE when finished.
  • Page 20: Fan Settings

    Main Menu Buttons - Fan Settings Fan Settings Fan - Auto Who To Call For Service Occupied Fan State (Auto) Auto Fan Purge - OFF View Runtime Graphs Preoccupancy Purge Time (15 mins)
  • Page 21: Fan On/Off Auto

    Main Menu Buttons - Fan Settings The fan may be set to run continuously during Heat, Cool, Auto, and Occupied modes. A Preoccupancy Fan Purge Fan Settings schedule may also be set. Press to turn fan On to run continuously or Auto for fan to run only with heating or cooling.
  • Page 22: Screensaver

    Main Menu Buttons - Screensaver Screensaver Screensaver - OFF Who To Call For Service Screensaver Setup View Runtime Graphs Screensaver Turn On Delay Screensaver Type Slideshow Digital Clock Analog Clock Change Image After... Use Theme Images - Off Randomize Slideshow - Off Show Clock - OFF Home Screen Info - OFF Screensaver Preview...
  • Page 23: Screensaver Preview

    Main Menu Buttons - Screensaver The Screensaver allows you to create custom slideshows. Screensaver Screensaver - OFF Screensaver - ON Screensaver Setup Screensaver Turn On Delay (5m) How long after a button press for the Screensaver to appear. 1, 3, 5, or 30 minutes Screensaver Type (Slideshow) Slideshow, Digital Clock, Analog Clock...
  • Page 24: Alerts

    Main Menu Buttons - Alerts Alerts View Current Alerts Reset Alerts Reset Air Filter Alert Reset UV Lamp Alert Set/Edit Reminders Service Call Reminder - OFF Days Until Service Call (0 days) Air Filter Reminder - OFF Set Max Filter Runtime (300 hrs) Set Max Filter Days (0 days)
  • Page 25: View Current Alerts

    Main Menu Buttons - Alerts The alerts let you know when your system needs service. Alerts View Current Alerts View and reset current Alerts will appear service alerts here. on the bottom bar of the Home Screen. Press to view and reset current alerts.
  • Page 26: Display

    Main Menu Buttons - Display Display Active Brightness Idle Brightness Night Dimmer Auto Night Dimmer - OFF Set Idle Brightness Set Dimmer Schedule Maintenance Screen Cleaning Touch Calibration...
  • Page 27: Active Brightness

    Main Menu Buttons - Display The display brightness options may be adjusted in this menu. Display Active Brightness (80%) You may select how bright the backlight is while the thermostat is active. The display is active for 3 minutes after last touch, it then goes Idle. Idle Brightness (30%) You may select how bright the backlight is while the thermostat is idle.
  • Page 28: Maintenance

    Main Menu Buttons - Display Maintenance Maintenance allows you to clean and calibrate the touch screen. Screen Cleaning Screen Cleaning Mode disables the touch feature for 15 seconds so the screen may be cleaned without altering any settings. Use a soft cloth without solvents or abrasive cleaners Touch Calibration Under normal circumstances, the touchscreen should not need to be calibrated.
  • Page 29: Preferences

    Main Menu Buttons - Preferences Preferences User Interface Themes Custom Wallpaper Heat/Cool Indicator Heat/Cool Indicator OFF Taskbar red/white OFF Room Temp red/blue OFF Mode Status red/blue OFF Sound Options Beep - OFF Beep Sound...
  • Page 30: User Interface Themes

    Main Menu Buttons - Preferences You may set the type of background that appears on the thermostat Preferences Home Screen. User Interface Themes (ocean) This thermostat has several high quality background themes to choose from. NOTE: At 7pm, the background will change to an evening scene. At 7am it will return to a daytime scene.
  • Page 31: Holidays

    Main Menu Buttons - Holidays Holidays Holiday Schedule - OFF Edit Holidays Preset Holidays...
  • Page 32: Holiday Schedule On/Off

    Main Menu Buttons - Holidays The Holiday Schedule allows the Color Touch Screen to follow a fully customizable preset, weekly, monthly, and yearly holiday program. The thermostat will Holidays stay in Unoccupied settings while Holiday is active. Holiday Schedule - OFF Press to turn Holiday Schedule On or Off.
  • Page 33 Main Menu Buttons - Holidays Edit Holidays (Continued) Deselecting Holidays You may deselect a holiday simply by pressing on it. Press BACK to save your changes and return to the Holiday menu. If you choose to deselect a holiday that is part of a Custom Repeating Program, the screen below will appear.
  • Page 34: Preset Holidays

    Main Menu Buttons - Holidays Edit Holidays (Continued) Editing Repeating Holidays (continued) You may now delete all repeating custom holidays in this group by pressing the ON box to uncheck your selection. Press SAVE to return to Holiday editing screens. Preset Holidays You may choose from several standard preset holidays to observe.
  • Page 35: Security

    Main Menu Buttons - Security Security Auto Screenlock Auto Screenlock - OFF Set Passcode Lock After... Allow fan/mode changes - NO Allow setpoint changes - NO Allow override - NO Setpoint Limits Setpoint Limits - OFF Minimum Cool Setpoint Maximum Heat Setpoint...
  • Page 36: Auto Screenlock

    Main Menu Buttons - Security Security settings may be set to limit or prevent changes to your thermostat. Security Auto Screenlock Auto Screenlock - OFF NOTE: Code must be Auto Screenlock - ON set before Auto Screenlock can Set Passcode (code not set ) be turned on.
  • Page 37: Information

    Main Menu Buttons - Information Information My Thermostat View Runtime Graphs Last 7 Days - Cooling Last 7 Days - Heating Last 7 Days - Override Delete Runtime Data Who To Call For Service...
  • Page 38: My Thermostat

    Main Menu Buttons - Information This button contains valuable service and system runtime information. Information My Thermostat View your thermostat dip switch settings, equipment status, runtimes, and other settings. View Runtime Graphs Track your system’s runtime/energy usage. Last 7 Days - Cooling Press the information icon to learn more about each graph...
  • Page 39: Settings

    Main Menu Buttons - Settings Settings Thermostat Name Available Modes All Modes Including Auto Heat and Cool Heat Only Cool Only SD Card Import Settings from SD Card Export Settings to SD Card General Setup Units Fahrenheit Celsius Language English Spanish/Espanol French/Francais Smart Recovery - ON/OFF...
  • Page 40 Main Menu Buttons - Settings Settings (Continued) Installation Settings Timers & Deadbands Cycles Per Hour Min Heat/Cool Difference Compressor Min Off Time 1st Stage Deadband 2nd Stage Deadband 2nd Stage Deadband 2nd Stage Timer 2nd Stage Turnoff Point Deadband Setpoint 3rd Stage Deadband 3rd Stage Deadband 3rd Stage Timer...
  • Page 41 Main Menu Buttons - Settings Settings (Continued) Installation Settings Heat Pump Settings Heat Pump Lockout - Enabled/Disabled HP Lockout Outdoor Temp Aux Heat Lockout - Enabled/Disabled Aux Heat Lockout Temp Fan Off Delay Sensor Settings Control Sensor Thermostat Sensor Only Wired Sensor Only Average Wired/Thermostat Wired Sensor Use...
  • Page 42 Main Menu Buttons - Settings Settings (Continued) Installation Settings Test Outputs Dealer Information Dealer Name Contact Name Dealer Phone Dealer Email Dealer Website Upgrade Firmware Delete Custom Images Calibrate Clock Factory Defaults Restart Thermostat...
  • Page 43: Thermostat Name

    Main Menu Buttons - Settings Thermostat heating and cooling options are found in this menu Settings Thermostat Name Use keypad to name your thermostat. The name is displayed on the Home Screen. (Up to 14 characters) Name appears here Available Modes (all) Choose the desired modes the thermostat will use: Heat, Cool, Heat &...
  • Page 44: Language

    Main Menu Buttons - Settings General Setup (Continued) Language (en) English Spanish/Español French/Français Smart Recovery - OFF Smart Recovery - ON Smart Recovery turns on the heat before the Occupied start time to bring the room temperature to the Occupied setpoint at the start of the Occupied time period.
  • Page 45: Installation Settings

    Main Menu Buttons - Settings Installation Settings Heat & Cool Stages (1h1c) Heat & Cool Stages (1h1c) Up to 2 Stages Cooling and 4 stages Heating. Compressor Stages (1h1c) Only available when Up to 2 compressors. dip switch is set for Heat Pump operation.
  • Page 46 Main Menu Buttons - Settings Installation Settings (Continued) Timers & Deadbands (Continued) The Deadband is the number of degrees or minutes that the thermostat waits before it initiates the stages of heating or cooling. 1st Stage Deadband Specifies the minimum temperature difference between the room temperature and the desired setpoint before the first stage of heating or cooling is allowed to turn on.
  • Page 47: Heat Pump Settings

    Main Menu Buttons - Settings Installation Settings (Continued) (Only available Heat Pump Settings when dip switch is set for Heat Pump operation.) Heat Pump Lockout - DISABLED Heat Pump Lockout - ENABLED Turns on Heat Pump Lockout. HP Lockout Outdoor Temp (65˚) Heat Pump will not run below this temp.
  • Page 48: Aux Output Settings

    Main Menu Buttons - Settings Installation Settings AUX Output Settings...
  • Page 49: Fan Off Delay

    Main Menu Buttons - Settings (Continued) Installation Settings Fan Off Delay (0s) Runs the fan for a short time after Cooling or electric strip heat turns off to increase system efficiency. (0 - 120 Secs.) Sensor Settings Control Sensor (thermostat ) When a remote sensor is connected to the thermostat, the user may choose which sensor source is used to measure room temperature.
  • Page 50: Dealer Information

    Main Menu Buttons - Settings Dealer Information A Dealer may enter their company contact information for the customer to use when they need service. This will appear when the “Who To Call For Service” button is pressed in the Information Menu. Use the keyboard to enter your information.
  • Page 51: Emergency Heat

    Main Menu Buttons - Emergency Heat The Emergency Heat function is only available if your thermostat is set to control a Heat Pump. Emergency Heat To initiate the Emergency Heat feature, Press the Emergency Heat button. During Emergency Heat operation the thermostat will turn on the fan and auxiliary stages of heat when there is a demand for heat.
  • Page 52: Colortouch Assistant

    ColorTouch Assistant may be downloaded at no charge at: www.venstar.com/thermostats/colortouch/assistant Every time the user runs the ColorTouch Assistant software, it automatically connects to Venstar ColorTouch website in the background and updates the software and firmware (the operating system for ColorTouch) at no cost.
  • Page 53: Uploading Photos

    The ColorTouch Assistant Uploading Photos and Settings to your thermostat When you are finished adding and editing photos and settings, click on Save to SD. When prompted, remove the SD card from the SD card reader on your computer. Save to SD *NOTE: A 2GB SD card is recommended.
  • Page 54: Installation Instructions

    Installation Instructions Remove and Replace the old thermostat To install the thermostat properly, please follow these step by step instructions. If you are unsure about any of these steps, call a qualified technician for assistance. • Assemble tools: Flat blade screwdriver, wire cutters and wire strippers.
  • Page 55: Wire Connections

    Installation Instructions Wire Connections If the terminal designations on your old thermostat do not match those refer to the chart below or the wiring on the new thermostat, diagrams that follow. Wire from the Install on the old thermostat Function new thermostat terminal marked connector marked...
  • Page 56: Determining Your Existing Wiring And Equipment

    W (Heat). Most systems that only have Heating use very simple thermostats that require 2 wires: the R (24Vac) and W (Heat). The Venstar thermostat requires 3 wires to the thermostat. In this case an Add-a-Wire accessory will not work and it will be necessary to install another wire for the C (24Vac) connection.
  • Page 57 5 wires available. 3. Purchase and install a Venstar Add-A-Wire accessory. If you have a heat pump with aux heat, the Venstar model will require 6 wires: R (24Vac), C (24Vac), W1/O/B (Reversing Value), Y (1 Stage Compressor), W2 (Aux Heat), and G (Fan).
  • Page 58: Making 4 Wires Work When 5 Wires Are Required

    Installation Instructions Making 4 Wires Work When 5 Wires Are Required If you would like to install the Venstar thermostat using only 4 wires when 5 are required, follow the directions below. You will need a screwdriver along with a 3" long piece of thermostat wire to use as a jumper: 1.
  • Page 59: Making 5 Wires Work When 6 Wires Are Required

    If you have a system that requires 6 wires, and you would like to install the Venstar thermostat using only 5 wires, follow the directions below. You will need a screwdriver along with a 3" long piece of thermostat wire to use as a jumper: 1.
  • Page 60: The Colortouch Thermostat Backplate

    Installation Instructions The Venstar ColorTouch Backplate NOTE: The backplate does not fully cover a full size vertical junction box. The ACC-WPLWH Venstar Wallplate or a single-gang, horizontally mounted junction box would SENSOR be needed for that type of installation To remove the thermostat backplate:...
  • Page 61: Explanation Of The Thermostat Dip Switches

    Installation Instructions Explanation of Thermostat Dip Switches Dip switches are located on the back of the thermostat GAS/EL ELEC GAS/EL GAS/EL This dip switch configures the thermostat to control a conventional gas/electric system or a heat pump. If your system is anything other than a heat pump, leave this switch set for GAS/EL.* *For some commercial heat pumps, this switch may need to be set for GAS/EL.
  • Page 62: Sample Wiring Diagrams

    Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Conventional Heating and Cooling Systems 2 Wire, Heat Only 3 Wire, Heat Only Residential & Commercial 1 Stage Heating Residential & Commercial 1 Stage Heating with no Fan. with no Fan. The thermostat will not work with 24VAC Power 2 wires.
  • Page 63: Heat Pump Systems

    Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems 5 Wire, 1 Stage Cooling, 1 Stage Heat 6 Wire, 1 Stage Cooling, 2 Stage Heat Residential & Commercial Heat Pump with Residential & Commercial Heat Pump with ‘O’...
  • Page 64: Troubleshooting

    Troubleshooting • SYMPTOM: The thermostat touchscreen buttons are not responsive. CAUSE: The touchscreen is out of calibration. REMEDY: Remove the thermostat from the backplate. Push the thermostat back onto the backplate, while keeping your finger pressed firmly against the center of the touchscreen, until the Calibration screen appears.
  • Page 65: Index

    Index Delay Fan-off, see Fan Time between stages, see Time Delay Differential Heat and cool, 37 C, 47 Accessories, 41, 42 Dimmer, 19 Calibration, 20, 56 Active Brightness, 19 Dip Switches, 53 Celsius, 35 Alerts, 18 ELEC, 53 view current, 17 Cleaning, 20 electric heat, 53 reset, 17...
  • Page 66 Index Heat Idle Brightness, 19 Factory Defaults 1st stage resetting, 42 Information, 29 deadband, see Fahrenheit, 35 Installation Settings, 36 Deadband Installation, 46 emergency heat, 43 button function, minutes of see Buttons runtime, 30 off time delay, 41 2nd stage deadband, on during heat, see Deadband see Electric Heat...
  • Page 67 Index Outdoor calibrate, 41 high and low temp, 1 sensor, 41, 52 viewing temp, 1 Main Menu, 1 Schedule turn on/off, 10 Maintenance, 20 view, 10 Manual edit, 10 changeover, 4 Screen Cleaning, 20 cool, 4 heat, 4 Screensaver turn on/off, 15 Mode, 1, 4 Passcode, 28 setup, 15...
  • Page 68 Index W1, 47, 49, 52, 54, 55 Terminals, see Backplate W2, 47, 49, 52, 54, 55 Test Outputs, 41 W3, 47, 49, 52, 54, 55 Thermostat Sensor Wallpaper, 22 calibrate, 41 Warranty, 61 Three Stage Heat, 55 Wiring, 48 Themes, 22 dual fuel, 53 free cooling, 56 Time, see Clock...
  • Page 69: Warranty

    Warranty One-Year Warranty - This Product is warranted to be free from defects in material and workmanship. If it appears within one year from the date of original installation, whether or not actual use begins on that date, that the product does not meet this warranty, a new or remanufactured part, at the manufacturer’s sole option to replace any defective part, will be provided without charge for the part itself provided the defective part is returned to the distributor through a qualified servicing dealer.
  • Page 70 Patents Issued & Pending Printed on recycled paper. P/N 88-1091 Rev. 1 07/15...

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T8850 colortouch

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