Proximus P16-40922 User Manual page 29

Troubleshooting
Pr oblem
Even when the connection is
disconnected and the power is
turned off, device information
is still remaining in the display
registration information
I would like to clean the
device
On connection of a USB device
to the PC, the message
"USB Device Not Recognized"
appears in the Windows
system tray
The device is not working
under my Mac OS.
The device stops working
after updating the OS to
version 10.5.7
30
Solut ion
When the USB monitor is turned off or disconnected, it will be
deactivated from the system. In order to erase this information,
you must remove [DisplayLink Graphics] program from the
control panel. However, when the program is removed, it must
be reinstalled before using the device again.
Since this device is a LCD monitor, it is attached with a thin
anti-reflection film.Since it is very susceptible to scratching and
chemicals, please refer to the following instructions carefully
during the cleaning process.
Use soft cloth (such as the cloth used to clean eyeglasses)
Normal cloth may leave scrathches on the screen.
When cleaning agents are used, please use exclusive cleaning
agent for cleaning LCD screens.
- If other alkali or soap cleaning agents are used it may damage
and discolor the LCD screen.
- Do not spray cleaning agents directly onto the screen.
LCD screen may be discolored and damaged when cleaning
agents are directly sprayed onto the screen. Please spray
the agent on the cloth before cleaning the screen.
Do not put pressure onto the screen to clean the LCD screen
thoroughly. Clean the screen 2-3 times with a soft touch.
- Check other USB devices are recognised by the PC.
Ensure that you are using a good quality USB cable and
test again by using a different USB port on the PC,
for example a port at the back of a desktop PC.
- If using a docking station, remove all other devices that
may be connected to the dock and try again.
- If the problem persists, then you should contact the original
manufacturer of the product.
MYMO monitor is compatiable with Intel-based Mac OS X
version only. Please check the main chipset and OS version.
- A beta driver is now available that addresses this issue.
Please visit http://www.s-dion.com to download the beat
release (1.1.3b1).
- If you still continue to encounter problems after installing
this driver, please ask a Question in our Support Portal.