Troubleshooting - Proximus P16-40922 User Manual

Troubleshooting

Problem
MYMO does not power up
after USB cable is connected
I cannot see the screen
clearly
The screen is frozen
The system would not
reboot after the connection
Dos screen that appears
during PC booting does
not appear on the screen
28
Solution
Did you run your installation program after connecting the device?
Please use the Installation Software in the CD.
Please refer to the USB driver program installation for detailed
information.
Make sure that the USB cables are properly connected.
Make sure that the 'Installation Software' is properly installed.
1. Right click on "My Computer" and open the "properties" window.
2. Click "device manager" in the Hardware tab.
3. Click PC located at the top part of the tree in the device
management window.
4. Click "search hardware modifications" in "Action (A)" menu.
5. Reboot the PC.
This device is recognized as a normal USB device.
Since frequent rebooting of the PC may damage the USB device,
please refer to Microsoft's USB device troubleshooting section
for further supports.
Check "hardware acceleration" from the properties menu.
Set the hardware acceleration value to "maximum".
1. Open display registration information by right clicking the
screen.
2. After selecting "setting" tab, select nanovision minimonitor.
3. Click "Advanced'
4. When the screen does not pop up, click 'troubleshooting"
tab. Set hardware acceleration as "maximum".
In one-board type computers using i815 chipset mother boards,
disable the Legacy USB support in the BIOS setting menu and
reboot the PC again. Since entering BIOS may require different
steps for different PCs, please refer to your manuals carefully.
Follow instructions from Microsoft help.
Since this device is a USB device, Dos screen will not appear
during the booting process.