Brother MFC-L8650CDW Basic User's Manual
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Brother MFC-L8650CDW Basic User's Manual

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Download this manual See also: Service Manual, Basic User Manual
Basic User's Guide
MFC-L8650CDW
MFC-L8850CDW
MFC-L9550CDW
Not all models are available in all countries.
Version 0
UK/IRE

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Summary of Contents for Brother MFC-L8650CDW

  • Page 1 Basic User’s Guide MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW Not all models are available in all countries. Version 0 UK/IRE...
  • Page 2 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2014 Brother Industries, Ltd. All rights reserved.
  • Page 3 Google Cloud Print This Guide provides details on how to PDF file / Brother Solutions Guide configure your Brother machine to a Google Center account and use Google Cloud Print™ services for printing over the Internet. Mobile Print/Scan This Guide provides useful information about...
  • Page 4 Where is it? Web Connect Guide This Guide provides details about how to PDF file / Brother Solutions configure and use your Brother machine to Center scan, load and view images and files on certain websites that provide these services.

  • Page 5: Table Of Contents

    How to access the User’s Guides for Advanced Features ........4 ® Accessing Brother Support (Windows )..............5 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Touchscreen LCD.................... 8 Setting the Ready screen ................12 Basic Operations ................... 12 Shortcut Settings ....................
  • Page 6 Multi-line connections (PBX) .................55 External and extension telephones..............55 Connecting an external or extension telephone ..........55 Operation from external or extension telephones..........56 For Fax/Tel mode only...................56 Using extension telephones (U.K. only) ............56 Using a non-Brother cordless external handset ..........57 Using Remote Codes ..................57...
  • Page 7 Dialling and storing numbers How to dial ......................59 Manual dialling....................59 Dialing from the Address Book ..............59 LDAP search ....................59 Fax redial....................... 59 Storing numbers ....................60 Storing a pause ..................... 60 Storing Address Book numbers..............60 Changing Address Book names or numbers..........
  • Page 8 Routine maintenance Replacing supplies....................74 Replacing the toner cartridges...............78 Replacing the drum unit.................84 Replacing the belt unit ...................90 Replacing the waste toner box ..............95 Cleaning and Checking the machine ..............102 Cleaning the outside of the machine ............103 Cleaning the scanner glass .................104 Cleaning the laser scanner windows ............105 Cleaning the corona wires ................109 Cleaning the drum unit ................112...
  • Page 9 Specifications General ......................222 Document Size ....................225 Print media......................226 Fax........................227 Copy ........................228 Scanner ......................229 Printer ........................ 230 Interfaces ......................231 Network......................232 Direct Print feature..................... 233 Computer requirements ..................234 Supplies ......................235 Important information for the toner cartridge life..........236 Index...
  • Page 10 You can view the Advanced User's Guide. PDF file / CD-ROM / In the Box ® Windows Macintosh: PDF file / Brother Solutions Center at http://solutions.brother.com/ The Advanced User’s Guide explains the following features and operations. General Setup Making copies Memory storage...

  • Page 11: General Information

    Bold style identifies the dial pad documentation numbers of the Touchpanel or on the computer screen. Thank you for buying a Brother machine! Italics Italicized style emphasizes an Reading the documentation will help you important point or refers you to make the most of your machine.

  • Page 12: Accessing Brother Utilities (Windows )

    Chapter 1 ® Accessing Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. ® ® ® (Windows 7 / Windows Vista / Windows Click (Start) menu, select All Programs > Brother >...

  • Page 13: Accessing The Advanced User's Guide, And Software And Network User's Guide

    Turn on your computer. Insert the and Network User's CD-ROM into your CD-ROM drive. Guide NOTE If the Brother screen does not appear, go to Computer (My Computer). This Basic User's Guide does not contain all ® the information about the machine such as...

  • Page 14: How To Access The User's Guides For Advanced Features

    (Windows This Guide provides information about how to  The complete Nuance™ PaperPort™ configure your Brother machine to a Google 12SE How-to-Guides can be viewed from account and use Google Cloud Print™ the Help tab in the Nuance™ PaperPort™ services for printing over the Internet.

  • Page 15: Accessing Brother Support (Windows ® )

    (Brother Solutions such as web support. Center) on the CD-ROM. Visit the Brother Solutions Center at  Click Brother Support on the Top Menu. http://solutions.brother.com/. The Brother Support screen appears.  To access our website (http://www.brother.com/), click Brother Home Page.

  • Page 16: Control Panel Overview

    Chapter 1 Control panel overview MFC-L8650CDW has a 3.7 in. (93.4 mm) Touchscreen LCD and Touchpanel. MFC-L8850CDW and MFC-L9550CDW have a 4.85 in. (123.2 mm) Touchscreen LCD and Touchpanel. NOTE The illustrations of the control panel are based on MFC-L9550CDW.
  • Page 17 The factory setting displays the date and time, but you can change the Home screen’s default setting (see Setting the Ready screen The Wi-Fi light is on when your Brother on page 12.) machine is connected to a wireless access point.

  • Page 18: Touchscreen Lcd

    Chapter 1 Touchscreen LCD You can select three types of screens for the Home screen. When the Home screen is displayed, you can change the displayed screen by swiping left or right, or pressing d or c. The following screens display the machines status when the machine is idle. Home screen The Home screen displays the date and time and provides access to Fax, Copy, Scan, Wi-Fi setup, Toner...
  • Page 19 General information NOTE (Toner) Swiping is a type of user operation on the See the remaining toner life. Touchscreen that is performed by brushing your finger across the screen to Press to access the Toner menu. display the next page or item. NOTE The remaining toner life will vary depending on the types of documents...
  • Page 20 Chapter 1 8 Web 12 Warning icon Press to connect the Brother machine to an Internet service (for more information, see Web Connect Guide). 9 Apps Apps may have been added and/or app names may have been changed by the...
  • Page 21 General information Settings screen 6 All Settings Press to access the full settings menu. The Touchscreen displays the machines 7 Tray Setting settings when you press See the selected paper size. Press to You can check and access all the machine’s change the paper size and paper type settings from the following screen.

  • Page 22: Setting The Ready Screen

    Chapter 1 Setting the Ready screen Basic Operations Set the Ready screen to either Home, More1 Press your finger on the Touchscreen to or More2. operate it. To display and access all the screen menus or options, swipe left, right, up, When the machine is idle or you press down, or press d c or a b to scroll through the Touchscreen will return to the screen you...

  • Page 23: Shortcut Settings

    General information Shortcut Settings Press LCD Settings. Press Backlight. You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily.

  • Page 24: Adding Fax Shortcuts

    Chapter 1 Swipe up or down, or press a or b to Read the information on the display the available options for the Touchscreen, and then confirm it by setting, and then press the option you pressing OK. want. Enter the fax or telephone number using Repeat steps g and h until you have the dial pad on the Touchpanel, the selected all the settings for this Shortcut.

  • Page 25: Adding Scan Shortcuts

     Remove Background Colour If you pressed to FTP/SFTP or to  to E-mail Server (MFC-L8650CDW is Network, read the information on supported only after IFAX is downloaded) the Touchscreen, and then press OK to confirm it. ...

  • Page 26: Adding Web Connect Shortcuts

    Chapter 1 Do one of the following: Review the settings you have selected:  To enter an E-mail address  If you need to make additional manually, press Manual. Enter the changes, return to step i. E-mail address using the keyboard ...

  • Page 27: Adding Apps Shortcuts

    General information Adding Apps Shortcuts Press The settings for these services can be Press a tab from 1 to 8. included in an Apps Shortcut: NoteScan  Press where you have not added a Shortcut.  Outline&Scan  Outline&Copy Press Web. NOTE If information about the Internet Web services may have been added...

  • Page 28: Changing Shortcuts

    Chapter 1 Read and confirm the displayed list of To create a new Shortcut, hold down apps you selected, and then press OK. to delete the current name, and then enter a new name using the keyboard Enter a name for the Shortcut using the on the machine's Touchscreen.

  • Page 29: Deleting Shortcuts

    General information Set the date and time Deleting Shortcuts You can delete a Shortcut. The Touchscreen displays the date and time. You can also add the current date and time to each fax you send by setting your Station ID Press (see Enter personal information (Station ID) on page 20).

  • Page 30: Enter Personal Information (Station Id)

    Chapter 1 Enter personal NOTE information (Station ID) • To enter numbers or special characters, press repeatedly until the character you want to enter appears, then Set the machine's Station ID if you want the press the character you want. date and time to appear on each fax you send.

  • Page 31: Volume Settings

    General information Volume settings Press Beep. Press Off, Low, Med or High. Ring volume Press You can choose from a range of ring volume levels. Speaker volume Press You can choose from a range of speaker volume levels. Press All Settings. Press Swipe up or down, or press a or b to display General Setup.

  • Page 32: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2 print media Pull the paper tray completely out of the machine. The machine can feed paper from the standard paper tray, multi-purpose tray or optional lower tray.
  • Page 33 Loading paper While pressing the blue paper-guide Load paper in the tray and make sure: release levers (1), slide the paper  The paper is below the maximum guides to fit the paper you are loading in paper mark ( ) (1), as overfilling the tray.

  • Page 34: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Chapter 2 Lift up the support flap (1) to prevent Printing on plain paper, thin paper, paper from sliding off the face-down recycled paper, bond paper or glossy output tray, or remove each page as paper from the MP tray soon as it comes out of the machine.
  • Page 35 Loading paper Load paper in the MP tray and make Lift up the support flap to prevent paper sure: from sliding off the face-down output tray, or remove each page as soon as it  The paper stays under the maximum comes out of the machine.
  • Page 36 Chapter 2 Printing on thick paper, labels and (For printing envelopes only) Pull down the two grey levers, one on envelopes from the MP tray the left side and one on the right side, When the back cover (face-up output tray) is as shown in the illustration below.
  • Page 37 Loading paper Pull out the MP tray support (1) and Load paper, labels or envelopes in the unfold the flap (2). MP tray. Make sure:  The number of envelopes in the MP tray does not exceed three.  The paper, labels or envelopes stay under the maximum paper tab (1).
  • Page 38 Chapter 2 Send the print job to the machine. NOTE • Remove each envelope as soon as it has been printed. Stacking the envelopes may cause them to jam or curl. • If envelopes or thick paper get smudged during printing set the Media Type to Env. Thick or Thicker Paper to increase the fixing temperature.

  • Page 39: Unscannable And Unprintable Areas

    Loading paper Unscannable and unprintable areas The figures in the table show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (3) Right (4)

  • Page 40: Paper Settings

    Chapter 2 Paper settings NOTE • When an appropriate size is not in the tray, received faxes will be stored in the Paper Size machine’s memory and Size mismatch will appear on the Touchscreen (for more When you change the size of paper in the information, see Error and maintenance tray, you must also change the setting for messages on page 123).

  • Page 41: Tray Use In Copy Mode

    Loading paper Tray Use in Copy mode Tray Use in Fax mode You can change the priority tray that the You can change the default tray that the machine will use for printing copies. machine will use for printing received faxes. When you choose Tray#1 Only, MP Only When you choose Tray#1 Only, MP Only or Tray#2 Only...

  • Page 42: Tray Use In Print Mode

    Chapter 2 Tray Use in Print mode Swipe up or down, or press a or b to display Tray Use: Fax. You can change the default tray the machine Press Tray Use: Fax. will use for printing from your computer and for Direct Print.

  • Page 43: Acceptable Paper And Other Print Media

    Loading paper Acceptable paper and Recommended paper and print media other print media Print quality may vary according to the type of Paper Type Item paper you are using. Plain paper Xerox Premier TCF 80 g/m You can use the following types of print Xerox Business 80 g/m media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper,...
  • Page 44 Chapter 2 Paper Tray Capacity Paper size Paper types No. of sheets Multi-purpose tray Width: 76.2 to 215.9 mm Plain paper, Thin paper, up to 50 sheets (MP tray) Thick paper, (80 g/m Length: 127 to 355.6 mm Thicker paper, 3 Envelopes Recycled paper, Bond paper, Labels,...

  • Page 45: Handling And Using Special Paper

    • with letterheads using low temperature dyes or thermography • that is multipart or carbonless • that is designed for inkjet printing The types of paper listed above may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 46 • that are pre-printed on the inside machine. This damage may not be • that cannot be arranged neatly when covered under any Brother warranty or stacked service agreement. • that are made of paper that weighs...
  • Page 47 Loading paper Labels Types of labels to avoid The machine will print on most types of labels Do not use labels that are damaged, curled, designed for use with a laser machine. Labels wrinkled or an unusual shape. should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.

  • Page 48: Loading Documents

    Unfold the ADF document support (1). Lift up and unfold the ADF document The ADF can hold up to 35 pages output support flap (2). (MFC-L8650CDW) or 50 pages (MFC-L8850CDW/MFC-L9550CDW) and feeds each sheet individually. We recommend you use standard 80 g/m...

  • Page 49: Using The Scanner Glass

    Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book, one page at a time. Document Sizes Supported Length: (MFC-L8650CDW) Up to 297.0 mm (MFC-L8850CDW and MFC-L9550CDW) Up to 355.6 mm Width: Up to 215.9 mm...

  • Page 50: Sending A Fax

    Sending a fax How to send a fax To change fax sending settings, press Options. Swipe up or down, or press a or b to scroll through the fax settings. The following steps explain how to send a fax. When the setting you want is displayed, To send multiple pages use the ADF.

  • Page 51: Stop Faxing

    Sending a fax Faxing Letter/Legal/Folio size Enter the fax number. documents from the scanner Using the dial pad glass Using the Address Book  Address Book When faxing Letter, Legal , or Folio size Using call history documents, you must set the scan glass size ...

  • Page 52: Transmission Verification Report

    Chapter 4 Transmission Verification Press Report NOTE • If you choose On+Image or Off+Image, You can use the Transmission Verification the image will not appear on the Report as proof that you sent a fax. This Transmission Verification Report if Real report lists the receiving party’s name or fax Time Transmission is set to On.

  • Page 53: Receiving A Fax

    Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode.
  • Page 54 Chapter 5 Press Receive Mode. NOTE If you cannot change the Receive Mode, make sure the BT Call Sign feature is set to Off (see Advanced User's Guide). Press Fax, Fax/Tel, External TAD or Manual. Press...

  • Page 55: Using Receive Modes

    Receiving a fax Using receive modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax and Fax/Tel). You may want to calls. Incoming calls will be dealt with in the change the Ring Delay before using these following ways: modes (see Ring Delay on page 46).

  • Page 56: Receive Mode Settings

    Chapter 5 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.

  • Page 57: Fax Detect

    Receiving a fax Fax Detect Press On (or Off). Press If Fax Detect is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the Touchscreen or hear a click on the phone line through the handset you are using, just replace the handset.

  • Page 58: Fax Preview (Black And White Only)

    Chapter 5 Fax Preview Using Fax Preview (Black and White only) When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: New Fax(es):01 [View]) How to preview a received fax Press View. The Touchscreen displays the fax list. You can view received faxes on the NOTE Touchscreen by pressing...
  • Page 59 Receiving a fax Press the Touchscreen or Touchpanel When the Touchscreen displays to perform the following operations. Delete all pages?, do one of the following: Description  Press Yes to delete all pages of the fax you have printed. Enlarge the fax. ...

  • Page 60: Turning Off Fax Preview

    Chapter 5 Turning off Fax Preview Press Press (Fax Preview). Press Off. Press Yes to confirm. If there are faxes stored in the memory, do one of the following: If you do not want to print the stored  faxes, press Continue. Press Yes to confirm.

  • Page 61: Using Pc-Fax

    Software and Network User's Guide. From the (Start) menu, select All Swipe up or down, or press a or b to Programs > Brother > Brother display <USB> or your computer name if Utilities. the machine is connected to a network.

  • Page 62: Pc-Fax Send

    Chapter 6 PC-FAX Send Press NOTE The Brother PC-FAX feature lets you use your computer to send a document from an • Before you can set up PC-FAX Receive application as a standard fax. You can send a you must install the MFL-Pro Suite file created in any application on your software on your computer.

  • Page 63: Telephone And External Devices

    Telephone and external devices Telephone line NOTE services • If you choose On, pressing R will let you access an outside line. • If you choose Always, you can access an Setting the telephone line outside line without pressing R. type Do one of the following: If you are connecting the machine to a line...

  • Page 64: Connecting An External Tad

    Chapter 7 Connecting an external Connections The external TAD must be connected as shown in the illustration below. You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...

  • Page 65: Recording An Outgoing Message (Ogm)

    Telephone and external devices External and extension Recording an outgoing message (OGM) telephones Record 5 seconds of silence at the NOTE beginning of your message. This allows You must turn the Remote Codes setting your machine time to listen for fax tones. to on to use the Remote Activation Code l51 and Remote Deactivation Code #51 Limit your speaking to 20 seconds.

  • Page 66: Operation From External Or Extension Telephones

    Chapter 7 Operation from external or Using extension telephones extension telephones (U.K. only) If you answer a fax call on an extension Your premises may already be wired with telephone, or an external telephone that is parallel extension telephones (those correctly connected to the machine through connected to sockets in other rooms in the the T-piece connection, you can make your...

  • Page 67: Using A Non-Brother Cordless External Handset

    T-connector. Using a non-Brother cordless external handset If your non-Brother cordless telephone is connected to the telephone line cord (see page 55) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
  • Page 68 Chapter 7 Turning on the Remote Codes Changing the Remote Codes You must turn the Remote Codes setting to The preset Remote Activation Code is l51. On to use the Remote Activation Code and The preset Remote Deactivation Code is #51. Remote Deactivation Code.

  • Page 69: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Dialing from the Address Book You can dial in any of the following ways. Load your document. Manual dialling Press (Fax). Load your document. Press Address Book. Do one of the following: Do one of the following: ...

  • Page 70: Storing Numbers

    Chapter 8 Storing numbers NOTE If you downloaded Internet Fax: You can set up your machine to do the If you want to store an E-mail address to following types of easy dialling: Address Book use with Internet Fax or Scan to E-mail and Groups for broadcasting faxes.

  • Page 71: Changing Address Book Names Or Numbers

    Dialling and storing numbers Changing Address Book Do the following: names or numbers  To change the name, press Name. Enter the new name (up to 15 characters) using the keyboard on You can change or delete an Address Book the machine's Touchscreen.

  • Page 72: Making Copies

    Making copies How to copy Stop copying The following steps explain the basic copy To stop copying, press operation. Copy preset settings Do one of the following to load your document: You can copy with a variety of settings that ...

  • Page 73: Copy Settings And Options

    Making copies Copy Settings and Options Swipe up or down, or press a or b to display the available options, and then press your new option. Repeat steps g You can change the following copy settings. and h for each setting you want. (Basic User's Guide) NOTE For details about changing the following...

  • Page 74: Printing From A Usb Flash Drive Or Digital Camera Supporting Mass Storage

    USB Mass Storage Class From the menu bar of an application, click File, then Print. USB Mass Storage SCSI or SFF-8070i Sub Class Choose Brother MFC-XXXX Printer (1) Transfer protocol Bulk transfer Only and check the Print to file box (2). FAT12/FAT16/FAT32 Format Click Print.

  • Page 75: Storage

    Printing from a USB flash drive or digital camera supporting mass storage Printing directly from Connect your USB flash drive or digital camera to the USB direct interface (1) the USB flash drive or on the front of the machine. The Touchscreen will automatically digital camera display the USB menu to confirm the USB...
  • Page 76 Chapter 10 Press Direct Print. Press the option you want. NOTE NOTE If your machine has been set to Secure • You can choose the following settings: Function Lock On, you may not be able to Paper Type access Direct Print (see Advanced User's Paper Size Guide).

  • Page 77: Changing The Default Settings For Direct Print

    Printing from a USB flash drive or digital camera supporting mass storage Changing the default settings for direct print You can change the default settings for Direct Print. Connect your USB flash drive or digital camera to the USB direct interface on the front of the machine.

  • Page 78: How To Print From A Computer

    (For more information about printer driver settings, see Software and Network User's Guide) Install the Brother printer driver from the CD-ROM or Brother Solutions Center at http://solutions.brother.com/, (see Quick Setup Guide). From your application, choose the Print command.

  • Page 79: How To Scan To A Computer

    To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.  Install the scanner drivers from the CD-ROM or Brother Solutions Center at http://solutions.brother.com/, (see Quick Setup Guide). ...

  • Page 80: Scanning A Document As A Pdf File Using Controlcenter4 (Windows ® )

     (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.
  • Page 81 How to scan to a computer Click File. Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 82: How To Scan A Document As A Pdf File Using The Touchscreen

    Chapter 12 How to scan a document as a PDF file using the Touchscreen Load your document (see How to load documents on page 38). Press Scan. Swipe left or right to display to File. will be displayed in the centre of the Touchscreen highlighted in blue. Press OK.
  • Page 83 How to scan to a computer NOTE The following scan modes are available. • to USB ® • to Network (Windows • to FTP/SFTP • to E-mail Server • to E-mail • to Image • to OCR • to File •...

  • Page 84: A Routine Maintenance

    Replacing supplies You must replace supplies when the machine indicates that the life of the supply is over. You can replace the following supplies yourself: Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. NOTE The drum unit and toner cartridge are two separate supplies. Make sure both are installed. If the toner cartridge is placed in the machine without the drum unit, the message Drum ! may be displayed.
  • Page 85 Routine maintenance The messages in the table appear on the Touchscreen. These messages provide advanced warnings to replace the supply items before they reach end of life. To avoid any inconvenience, you may want to buy spare supply items before the machine stops printing. Touchscreen Supply to prepare Approximate life How to replace...
  • Page 86 50,000 pages Fuser unit Contact Brother customer service or your Replace Fuser 100,000 pages local Brother dealer to replace the fuser unit. Replace PF Kit MP Paper feeding kit Contact Brother customer service or your 50,000 pages local Brother dealer to replace the paper...
  • Page 87 • Go to http://www.brother.com/original/index.html for instructions on how to return your used supply items to the Brother recycling program. If you choose not to return your used supplies, discard the used supplies according to local regulations, keeping it separate from domestic waste.

  • Page 88: Replacing The Toner Cartridges

    Standard toner cartridge (BK=Black, C=Cyan, M=Magenta, Y=Yellow ). High yield toner cartridge Super high yield toner cartridge A new Brother Original toner cartridge will reset the Replace Toner message. Approximate cartridge yield is declared in accordance with ISO/IEC 19798. NOTE...
  • Page 89 Routine maintenance Replacing the toner cartridges Hold the blue handle of the drum unit. Pull the drum unit out until it stops. Make sure the machine is turned on. Press the front cover release button and pull open the front cover.
  • Page 90 Hold the handle of the toner cartridge WARNING and gently push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. • DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
  • Page 91 • Go to http://www.brother.com/original/ index.html for instructions on how to return your used supply items to the Brother recycling program. If you choose not to return your used supplies, discard the used supplies according to local...
  • Page 92 (or room light for long periods of time), the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges.
  • Page 93 Routine maintenance Hold the handle of the toner cartridge NOTE and slide the toner cartridge into the Make sure you installed the toner drum unit then gently pull it toward you cartridge correctly or it may separate from until you hear it click into place. Make the drum unit.

  • Page 94: Replacing The Drum Unit

    We cannot guarantee the print quality. Model Name: DR-321CL Replace the drum unit with a new one. We recommend a Brother Original drum unit be A new drum unit can print approximately installed at this time. 25,000 A4 or Letter size single-sided pages.
  • Page 95 Routine maintenance Press the front cover release button and Hold the blue handle of the drum unit. pull open the front cover. Pull the drum unit out until it stops.
  • Page 96 Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a clean, flat surface with a piece of handles of the drum unit, lift the front of disposable paper underneath it in case the drum unit and remove it from the you accidentally spill or scatter toner.
  • Page 97 Routine maintenance Hold the handle of the toner cartridge IMPORTANT and gently push it forward to unlock • Handle the toner cartridge carefully. If it.Then pull it out of the drum unit. toner scatters on your hands or clothes, Repeat this for all the toner cartridges. immediately wipe or wash it off with cold water.
  • Page 98 • Go to http://www.brother.com/original/ index.html for instructions on how to return your used supply items to the Brother recycling program. If you choose not to return your used supplies, discard the used supplies according to local regulations, keeping it separate from domestic waste.
  • Page 99 Routine maintenance Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.

  • Page 100: Replacing The Belt Unit

    Replacing the belt unit When you replace the drum unit with a new one, you must reset the drum Model name: BU-320CL counter. Instructions of how to do this can be found in the box your new drum A new belt unit can print approximately unit came in.
  • Page 101 Routine maintenance Press the front cover release button and Hold the blue handle of the drum unit. pull open the front cover. Pull the drum unit out until it stops.
  • Page 102 Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a clean, flat surface with handles of the drum unit, lift the front of disposable paper underneath it in case the drum unit and remove it from the you accidentally spill or scatter toner.
  • Page 103 Routine maintenance Hold the blue handle of the belt unit with Unpack the new belt unit and install the both hands and lift the belt unit up, then new belt unit in the machine. Make sure pull it out. the belt unit is level and fits firmly into place.
  • Page 104 Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.

  • Page 105: Replacing The Waste Toner Box

    Routine maintenance Replacing the waste toner When you replace the belt unit with a new one, you need to reset the belt unit counter. Instructions of how to do this can be found in the box your new belt Model name: WT-320CL unit came in.
  • Page 106 Press the front cover release button and Hold the blue handle of the drum unit. pull open the front cover. Pull the drum unit out until it stops.
  • Page 107 Routine maintenance Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a clean, flat surface with handles of the drum unit, lift the front of disposable paper underneath it in case the drum unit and remove it from the you accidentally spill or scatter toner.
  • Page 108 Hold the blue handle of the belt unit with Remove the two pieces of orange both hands and lift the belt unit up, then packing material and discard them. pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
  • Page 109 Routine maintenance Hold the blue handle of the waste toner WARNING box and remove the waste toner box from the machine. • DO NOT put the waste toner box into a fire. It could explode, resulting in injuries. • DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside...
  • Page 110 Unpack the new waste toner box and Slide the belt unit back into the machine. install the new waste toner box in the Make sure the belt unit is level and fits machine using the blue handle. Make firmly into place. sure the waste toner box is level and fits firmly into place.
  • Page 111 Routine maintenance Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.

  • Page 112: Cleaning And Checking The Machine

    Cleaning and Checking IMPORTANT the machine • Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine. Clean the outside and inside of the machine • DO NOT use cleaning materials that regularly with a dry, lint-free cloth.

  • Page 113: Cleaning The Outside Of The Machine

    Routine maintenance Cleaning the outside of the Cleaning the outside of the machine machine Press and hold down to turn the machine off. IMPORTANT DO NOT use any type of liquid cleaners Wipe the outside of the machine with a (including ethanol).

  • Page 114: Cleaning The Scanner Glass

    Cleaning the scanner glass Remove anything that is stuck inside the paper tray. Wipe the inside and the outside of the Press and hold down to turn the paper tray with a dry, lint-free cloth to machine off. remove dust. Unfold the ADF document support (1) and then open the ADF cover (2).

  • Page 115: Cleaning The Laser Scanner Windows

    Routine maintenance Cleaning the laser scanner In the ADF unit, clean the white bar (1) and the scanner glass strip (2) windows underneath it with a soft lint-free cloth gently moistened with water. Press and hold down to turn the machine off.
  • Page 116 Hold the blue handle of the drum unit. Turn the blue lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 117 Routine maintenance Wipe the four scanner windows (1) with IMPORTANT a dry, lint-free cloth. • We recommend that you place the drum unit on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. •...
  • Page 118 Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.

  • Page 119: Cleaning The Corona Wires

    Routine maintenance Cleaning the corona wires Hold the blue handle of the drum unit. Pull the drum unit out until it stops. If you have print quality problems or the Touchscreen shows Drum !, clean the corona wires as follows: Make sure that the machine is turned Press the front cover release button and pull open the front cover.
  • Page 120 Hold the handle of the toner cartridge Clean the corona wire inside the drum and gently push it toward the machine to unit by gently sliding the blue tab from unlock it. Then pull it out of the drum left to right and right to left several times. unit.
  • Page 121 Routine maintenance Hold the handle of the toner cartridge Push the drum unit in until it stops. and slide the toner cartridge into the drum unit then gently pull it toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.

  • Page 122: Cleaning The Drum Unit

    Cleaning the drum unit Press the front cover release button and pull open the front cover. If your printout has dots at 94 mm intervals, follow the steps below to solve the problem. Make sure that the machine is in the Ready mode.
  • Page 123 Routine maintenance Hold the blue handle of the drum unit. Turn the blue lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 124 Hold the handle of the toner cartridge IMPORTANT and gently push it forward to unlock it. • We recommend that you place the drum Then pull it out of the drum unit. Repeat unit on a piece of disposable paper or this for all the toner cartridges.
  • Page 125 Routine maintenance Turn the drum unit over by holding the Use the numbered markers next to the blue handles. Make sure that the drum drum roller to find the mark. For unit gears (1) are on the left hand side. example, a cyan dot in column 2 on the check sheet would mean that there is a mark in the “2”...
  • Page 126 Once the drum has been selected, place When you have found the mark on the one hand on the drum gear and at the drum that matches the drum dot check other end of that drum place your other sheet, wipe the surface of the drum hand on the edge, then rotate the drum gently with a cotton swab until the mark slowly towards you while looking at the...
  • Page 127 Routine maintenance Hold the handle of the toner cartridge Make sure the blue lock lever (1) is in and slide the toner cartridge into the the release position as shown in the drum unit, then gently pull it toward you illustration.

  • Page 128: Cleaning The Paper Pick-Up Rollers

    Cleaning the paper pick-up Turn the blue lock lever (1) clockwise to the lock position. rollers Cleaning the paper pick-up roller periodically may prevent paper jams by ensuring correct paper feeding. If you have paper feed problems, clean the pick-up rollers as follows: Press and hold down to turn the machine off.

  • Page 129: Colour Calibration

    Routine maintenance Colour Calibration Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) on the paper tray to The output density for each colour may vary remove dust. depending on the machine’s environment, such as temperature and humidity.

  • Page 130: Colour Registration

    Colour Registration NOTE • If an error message is displayed, press OK If solid areas of colour or images have cyan, and try again. magenta or yellow fringes, you can use the (For more information, see Error and auto-registration feature to correct the maintenance messages on page 123.) problem.

  • Page 131: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 132 Scanning problems:  Scanning difficulties on page 150 Software and Network problems:  Software difficulties on page 150  Network difficulties on page 151...

  • Page 133: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can clear most errors and perform routine maintenance yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit http://solutions.brother.com/. NOTE The Touchscreen names are as follows.
  • Page 134 Touchscreen, and put it back into the drum unit again. Put the drum unit back in the machine. If the problem continues, contact Brother customer service or your local Brother dealer. Poor telephone line quality Try sending the fax again or try connecting the Comm.Error...
  • Page 135 Troubleshooting Error Message Cause Action The front cover is not Close the front cover of the machine. Cover is Open. completely closed. The fuser cover is not  Close the fuser cover located inside the completely closed or paper back cover of the machine. was jammed in the back of the ...
  • Page 136 Error Message Cause Action The paper is jammed inside the See Paper is jammed inside the machine Jam Inside machine. on page 139. The paper is jammed in the See Paper is jammed in the multi-purpose tray Jam MP Tray multi-purpose tray of the on page 135.
  • Page 137 Troubleshooting Error Message Cause Action The toner cartridge for the Remove the drum unit, remove the toner No Toner colour indicated on the cartridge for the colour indicated on the Touchscreen is not installed Touchscreen from the drum unit, and reinstall correctly.
  • Page 138 It is time to replace the paper Contact Brother customer service or your local Replace PF Kit MP feeding kit. Brother dealer to replace the paper feeding kit. Replace PF Kit1 Replace PF Kit2 The toner cartridge is at the...
  • Page 139 (see Transferring your faxes or Fax Journal report on page 131).  If the problem continues, contact Brother customer service for support. The temperature of the fuser Self-Diagnostic Press and hold down...
  • Page 140 Error Message Cause Action One or more toner cartridges Pull out the drum unit. Remove all of the toner Toner Error are not installed correctly. cartridges, and then put them back into the drum unit. If the Touchscreen displays Order a new toner cartridge for the colour that Toner Low:X Toner Low you can still print;...

  • Page 141: Transferring Your Faxes Or Fax Journal Report

    Troubleshooting Transferring your faxes or Fax Transferring faxes to another fax machine Journal report If you have not set up your Station ID, you If the Touchscreen displays: cannot enter fax transfer mode (see Enter personal information (Station ID)  Print Unable XX on page 20).
  • Page 142 If you have not set up your Station ID, you cannot enter fax transfer mode (see Enter From the (Start) menu, select All personal information (Station ID) Programs > Brother > Brother on page 20). Utilities. Click the drop-down list and select...

  • Page 143: Document Jams

    Troubleshooting Document Jams Document is jammed under the document cover Document is jammed in the Remove any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Remove any paper from the ADF that is not jammed.

  • Page 144: Removing Small Documents Jammed In The Adf

    Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Remove any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.

  • Page 145: Paper Jams

    Troubleshooting Paper Jams When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on Always remove the remaining paper from the both sides of the tray. paper tray and straighten the stack when you are adding new paper.

  • Page 146: Paper Is Jammed In The Paper Tray 1 Or Tray 2

    Paper is jammed in the Paper Use both hands to slowly pull out the jammed paper. Tray 1 or Tray 2 If the Touchscreen displays Jam Tray1 or Jam Tray2, follow these steps: Pull the paper tray completely out of the machine.

  • Page 147: Paper Is Jammed At The Back Of The Machine

    Troubleshooting Paper is jammed at the back WARNING of the machine HOT SURFACE If the Touchscreen displays Jam Rear, After you have just used the machine, some follow these steps: internal parts of the machine will be Leave the machine turned on for extremely hot.
  • Page 148 Pull the blue tabs (1) at the left and right Use both hands to gently pull the sides down to release the fuser jammed paper out of the fuser unit. cover (2). Close the fuser cover (2). NOTE If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers to the original position before pulling the blue tabs (1)

  • Page 149: Paper Is Jammed Inside The Machine

    Troubleshooting Paper is jammed inside the Hold the blue handle of the drum unit. Pull the drum unit out until it stops. machine If the Touchscreen displays Jam Inside, follow these steps: Press the front cover release button and pull open the front cover.
  • Page 150 Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a piece of disposable paper or handles of the drum unit, lift the front of cloth in case you accidentally spill or the drum unit and remove it from the scatter toner.
  • Page 151 Troubleshooting Pull out the jammed paper slowly. Gently slide the drum unit into the machine until it stops at the blue lock lever. Make sure the blue lock lever (1) is in the release position as shown in the illustration. Turn the blue lock lever (1) clockwise to the lock position.

  • Page 152: Paper Is Jammed Underneath The Paper Tray

    Paper is jammed underneath Push the drum unit in until it stops. the paper tray If the Touchscreen displays Jam 2-sided, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
  • Page 153 Troubleshooting If paper is not caught inside the WARNING machine, check underneath the paper tray. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts.

  • Page 154: If You Are Having Difficulty With Your Machine

    If you are having difficulty with your machine IMPORTANT • For technical help, you must call Brother customer service or your local Brother dealer. • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.

  • Page 155: Paper Handling Difficulties

    Troubleshooting Printing difficulties (continued) Difficulty Suggestions The headers or footers appear There is an unprintable area on the top and bottom of the page. Adjust the top and when the document is displayed on bottom margins in your document to allow for this (see Unscannable and the screen but they are not on the unprintable areas on page 29).

  • Page 156: Printing Received Faxes

    Printing received faxes Difficulty Suggestions  Condensed print Usually this is caused by a poor telephone connection. Make a copy; if your copy looks good, you probably had a bad connection, with static or interference on the  Horizontal streaks telephone line.
  • Page 157  If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.

  • Page 158: Sending Faxes

    Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly (see Connecting an external TAD on page 54).

  • Page 159: Handling Incoming Calls

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 160: Scanning Difficulties

    Scanning difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is selected as the primary source in ® your scanning application. For example, in Nuance™ PaperPort™ 12SE, click starting to scan. (Windows Desktop >...

  • Page 161: Network Difficulties

    (Windows installed. If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
  • Page 162 2012 R2: Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. Right-click the Brother MFC-XXXX BR-Script3 icon, select Printer properties. From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol.

  • Page 163: Setting Dial Tone Detection

    Press needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP).  Normal sets the modem speed at 14400 bps.

  • Page 164: Improving The Print Quality

    NOTE Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources.
  • Page 165 Troubleshooting Examples of poor print quality Recommendation  Perform the calibration using the Touchscreen or the printer driver (see Colour Calibration on page 119). ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  Adjust the copy density and contrast if you are copying ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 166 (see Replacing the toner cartridges on page 79). To identify the colour of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Put in a new drum unit (see Replacing the drum unit...
  • Page 167 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. cartridges on page 79). To identify the colour of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  If coloured lines appear at 94 mm intervals, put a new drum Coloured lines across the page unit (see Replacing the drum unit on page 84).
  • Page 168 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. To identify the colour of the toner cartridge, visit 30 mm http://solutions.brother.com/ to view our FAQs and troubleshooting tips. 30 mm Coloured spots at 30 mm  Check the machine’s environment. Conditions such as high humidity and high temperatures may cause this print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 169 Identify the colour causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 79). To identify the colour of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and Uneven density appears troubleshooting tips.
  • Page 170 Examples of poor print quality Recommendation  Check the machine’s environment. Conditions such as low humidity and low temperatures may cause this print quality problem ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. (see Product Safety Guide). ...
  • Page 171 Troubleshooting Examples of poor print quality Recommendation  Make sure the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes (see Loading paper in the multi-purpose tray (MP tray) on page 24). NOTE When you have finished printing, open the back cover and reset the two grey levers back to their original positions (1) by...

  • Page 172: Machine Information

    Machine Information Reset operations The following reset functions are available: Checking the Serial Number 1 Machine Reset You can reset the machine partially back You can see the machine’s Serial Number on to its factory settings. The settings that will the Touchscreen.

  • Page 173: How To Reset The Machine

    Factory Press Reset takes more time than All Settings. Press All Settings. Brother strongly recommends you perform this operation when you dispose Swipe up or down, or press a or b to of the machine. display Initial Setup.

  • Page 174: C Settings And Features Tables

    Settings and features tables Using the Settings Tables Press the Touchscreen and Touchpanel buttons to choose the settings and options you want to set as they are displayed on the Touchscreen. See the step-by-step Settings Tables and Features Tables for all the available choices for each setting and feature.

  • Page 175: Settings Tables

    Settings and features tables Settings Tables The Settings tables will help you understand the menu settings and options that are found in the machine’s programs. The factory settings are shown in Bold with an asterisk. (Settings) Level 1 Level 2 Level 3 Options Descriptions...
  • Page 176 Level 1 Level 2 Level 3 Options Descriptions Page Set the type of paper Tray Setting Paper Type MP Tray Thin in the paper tray. Plain Paper* Thick Thicker Recycled Paper Bond Paper Label Envelope Env. Thin Env. Thick Glossy Paper Tray #1 Thin Plain Paper*...
  • Page 177 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page Set the size of paper Tray Setting Paper Size Tray #1 in the paper tray. (continued) (continued) Letter B5(JIS) A5(Long Edge) Executive Legal Folio Set the size of paper Tray #2 in the paper tray.
  • Page 178 Level 1 Level 2 Level 3 Options Descriptions Page — Choose the tray that Tray Setting Tray Use: Copy Tray#1 Only will be used for Copy, (continued) Tray#2 Only Fax or Print mode. MP Only MP>T1>T2* MP>T2>T1 T1>T2>MP T2>T1>MP (Tray#2 Only and T2 appear only if you installed Tray —...

  • Page 179: All Settings

    Settings and features tables All Settings Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Set the type of paper General Tray Paper Type MP Tray Thin in the paper tray. Setup Setting Plain Paper* Thick Thicker Recycled Paper Bond Paper Label...
  • Page 180 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Set the size of paper General Tray Paper Size MP Tray in the paper tray. Setup Setting Letter (continued) (continued) B5(JIS) B5(ISO) A5(Long Edge) Executive Legal Folio 3"x5" Com-10 Monarch Tray #1 Letter...
  • Page 181 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Choose whether to General Tray Check Size display the message Setup Setting to check that the size (continued) (continued) of the paper in the machine matches and the machine's Paper Size setting.
  • Page 182 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjust the ring General Volume Ring volume. Setup (continued) Med* High — Adjust the beeper Beep volume. Low* High — Adjust the speaker Speaker volume. Med* High — Adjust the brightness Backlight Light*...
  • Page 183 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Decrease printing General Ecology Quiet Mode noise. Setup (continued) Off* (continued) If your machine has been set to Quiet Mode On, you cannot set Toner Save to —...
  • Page 184 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Choose the receive Setup Receive Fax* mode that best suits Receive Mode Fax/Tel your needs. External TAD Manual — (0 - 8) Set the number of Ring Delay rings before the machine answers in (Example for the...
  • Page 185 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Set the machine to Setup Memory Off* forward fax Receive Receive (continued) Fax Forward messages, to store (continued) incoming faxes in the Fax Storage memory (so you can retrieve them while you are away from...
  • Page 186 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Set the interval for Report Journal Journal automatic printing of Setting Period Period (continued) Every 50 the Fax Journal. (continued) Faxes* If you select other Every 6 Hours than Off or Every 50 Faxes, you can Every 12 set the time for the...
  • Page 187 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — Check which Remaining scheduled jobs are in Jobs (continued) the memory and cancel selected jobs. — Used with BT Call Miscellaneous BT Call Sign.
  • Page 188 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Choose the Printer Emulation Auto* emulation mode. HP LaserJet BR-Script 3 — Print a list of the Print Internal HP LaserJet machine’s internal Options Font BR-Script 3 fonts.
  • Page 189 [000-255]. primary or [000-255] secondary WINS server. [000-255]. Secondary [000-255]. [000-255]. [000-255] Software and Network User's Guide Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 190 — — Enable or disable Wired the Wired LAN Enable manually. Software and Network User's Guide Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 191 [000-255]. primary or [000-255] secondary WINS server. [000-255]. Secondary [000-255]. [000-255]. [000-255] Software and Network User's Guide Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 192 WPS w/ PIN your wireless Code network settings using WPS with a PIN code. Software and Network User's Guide Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 193 Wi-Fi Direct network settings using WPS with a PIN code. Software and Network User's Guide Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 194 I/F Enable — — Enable or disable the Wi-Fi Direct Off* connection. Software and Network User's Guide Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 195 — Enter the mail box Mailbox name (up to 60 Name characters). Software and Network User's Guide Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 196 The IMAP4 server deletes error mails automatically after you read them. Software and Network User's Guide Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 197 — — Restore all network Network settings to the Reset factory settings. Software and Network User's Guide Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 198 Level 1 Level 2 Level 3 Options Descriptions Page — Display and print a Print XMIT Verify View on LCD Transmission Verification Reports Report for your last — Print Report transmission. — — List names and numbers stored Address Book in the Address Book.
  • Page 199 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — — Check the serial number of your Machine Serial No. machine. Info. — Check the firmware version of Firmware Main Version your machine. Version — Sub1 Version —...
  • Page 200 Level 1 Level 2 Level 3 Options Descriptions Page — Add the date and time on the Initial Date & Time Date Touchscreen and in the Setup — Time headings of faxes you send. Change to Daylight Saving Auto Daylight On* Time automatically.
  • Page 201 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — (Choose your Allow you to change the Initial Local Language language) Touchscreen language for your Setup (in Eastern country. (continued) Europe) Advanced User's Guide Quick Setup Guide The factory settings are shown in Bold with an asterisk.

  • Page 202: Features Tables

    Features Tables Fax (When Fax Preview is Off) Level 1 Level 2 Level 3 Options Descriptions Page — — — Redial the last — Redial/Pause number called. When you are entering a fax or telephone number on the Touchpanel, Redial changes to Pause on the Touchscreen.
  • Page 203 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — — Start sending a fax Address Book Apply using the address (continued) book. Choose a number Call History Outgoing Call Edit Add to Address from the Outgoing Book Call history and then Delete...
  • Page 204 Level 1 Level 2 Level 3 Options Descriptions Page Automatically send a Options Coverpage Coverpage cover page you Setup Setup (continued) Off* programmed. Coverpage 1.Comment Off Note 2.Please Call 3.Urgent 4.Confidential — Total Pages — If you are having Overseas Mode difficulty sending Off* faxes overseas, set...
  • Page 205 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — — Register the current Save as Address settings as a shortcut. Shortcut Fax Resolution 2-sided Fax Contrast Broadcasting Real Time TX Coverpage Setup Overseas Mode Glass Scan Size Advanced User's Guide The factory settings are shown in Bold with an asterisk.
  • Page 206 Fax (When Fax Preview is On) Level 1 Level 2 Level 3 Options Descriptions Page See Fax (When Fax Preview is Off) on page 192. Sending Faxes — Print the new Received Faxes Print/Delete Print All(New received faxes. Faxes) — Print the old received Print All(Old faxes.
  • Page 207 Settings and features tables Copy Copy Level 1 Level 2 Level 3 Options Descriptions Page — — — Make a — Mono Start monochrome copy. — — — Make a colour copy. Colour Start — — — Choose the desired Receipt settings from the Normal...
  • Page 208 Level 1 Level 2 Level 3 Options Descriptions Page — You can choose the Options Enlarge/Reduce Custom(25-400%) enlargement or (continued) (continued) reduction ratio for the next copy. — Adjust the Density Density for copies. When you choose 2in1(ID) from the preset items, the default setting is +1.
  • Page 209 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page Adjust the green Options Colour Adjust Green colour for copies. (continued) (continued) Adjust the blue Blue colour for copies. — Enable or disable 2-sided Copy Off* 2-sided copying and 2-sided2-sided choose long edge or short edge.
  • Page 210 Level 1 Level 2 Level 3 Options Descriptions Page — Choose the tray that Options Tray Use Tray#1 Only will be used for (continued) Tray#2 Only Copy mode. MP Only MP>T1>T2* MP>T2>T1 T1>T2>MP T2>T1>MP (Tray#2 Only and T2 appear only if you installed Tray 2.) —...
  • Page 211 Settings and features tables Scan Scan Level 1 Level 2 Level 3 Options Descriptions Page (PC Select) See Options (to OCR) on page 203. to OCR Options (PC Select) Add the current settings Save as as a shortcut. Shortcut — Start scanning.
  • Page 212 Page — — Choose the address of the to E-mail Address Book recipient from the address Server book. (MFC-L8650CDW — — Manually enter the Manual is supported only address of the recipient. after IFAX is downloaded) See Options (to E-mail Server) on page 208.
  • Page 213 Settings and features tables Options (to OCR) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. 2-sided Scan: Long Edge 2-sided Scan: Short Edge To change settings using Scan Settings Set at Device the Touchscreen, choose Set from Computer* Set at Device.
  • Page 214 Options (to File, to Image and to E-mail) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. 2-sided Scan: Long Edge 2-sided Scan: Short Edge To change settings using Scan Settings Set at Device the Touchscreen, choose Set from Computer* Set at Device.
  • Page 215 Settings and features tables Options (to USB) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. 2-sided Scan: Long Edge 2-sided Scan: Short Edge Choose the scan type for Scan Type Colour* your document. Grey Black and White (When you select Colour in...
  • Page 216 Level 1 Level 2 Options Descriptions Page (When you select Colour or Choose the file format for Options File Type Grey in Scan Type) your document. (continued) PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A Secure PDF...
  • Page 217 Settings and features tables Level 1 Level 2 Options Descriptions Page Save your scan settings Options Set New Default 2-sided Scan as the default settings. (continued) Scan Type Resolution File Type Glass Scan Size File Size Remove Background Colour Restore all the scan Factory Reset settings you changed back to the factory...
  • Page 218 Options (to E-mail Server) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. 2-sided Scan: Long Edge 2-sided Scan: Short Edge Choose the scan type for Scan Type Colour* your document. Grey Black and White (When you select Colour in Choose the scan Resolution...
  • Page 219 Settings and features tables Level 1 Level 2 Options Descriptions Page (When you select Colour or Choose the file format for Options File Type Grey in Scan Type) your document. (continued) PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A...
  • Page 220 Options (to FTP/SFTP and to Network) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. 2-sided Scan: Long Edge 2-sided Scan: Short Edge Choose the scan type for Scan Type Colour* your document. Grey Black and White (When you select Colour in...
  • Page 221 Settings and features tables Level 1 Level 2 Options Descriptions Page (When you select Colour or Choose the scan Options File Type Grey in Scan Type) resolution and file format (continued) for your document. PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF*...
  • Page 222 WPS/AOSS settings using the one-button push method. — — ® WLAN Assistant (Windows only) You can configure your wireless network settings using the Brother CD-ROM. Software and Network User's Guide The factory settings are shown in Bold with an asterisk.
  • Page 223 Settings and features tables Shortcuts Level 1 Level 2 Level 3 Options Descriptions Page See Copy Choose the desired settings Copy Receipt on page 197. from the preset items. Shortcut Normal 2in1(ID) 2in1 2-sided(12) 2-sided(22) Paper Save — Store fax numbers, so you can Address dial by pressing this shortcut.
  • Page 224 E-mail colour document into your E- mail application. Scan a black & white or a to E-mail Server Address colour document into your E- (MFC-L8650CDW is 2-sided Scan mail Server. supported only after Scan Type IFAX is downloaded) Resolution...
  • Page 225 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — Connect the Brother machine ® Skydrive to an Internet service. Shortcut — (continued) Web services may have been Picasa Web Albums™ — added and/or service names Google Drive™...
  • Page 226 — — — ® Evernote Dropbox — — Visit the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk. Apps (More1 screen) Level 1 Level 2 Options Descriptions...
  • Page 227 Settings and features tables USB (More2 screen) Level 1 Level 2 Level 3 Level 4 Options Descriptions Page See to USB on page 201 Scan to (Select File) Set the print media Direct Print Paper Type Thin type when printing Print Settings Plain Paper*...
  • Page 228 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Select File) Set the page layout Direct Print Multiple 1in1* when printing Print Settings Page (continued) 2in1 multiple pages (continued) (No. of Prints directly from the USB 4in1 (001-999)) flash drive.
  • Page 229 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — Print a thumbnail Direct Index Print page. Print — Set the default media DefaultSettings Paper Type Thin (continued) type when printing Plain Paper* directly from the USB flash drive.
  • Page 230 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Set the default page Direct DefaultSettings Multiple 1in1* style when printing Print Page (continued) 2in1 multiple pages (continued) directly from the USB 4in1 flash drive. 9in1 16in1 25in1 1 in 2x2 pages 1 in 3x3...

  • Page 231: Entering Text

    Settings and features tables Entering text When you need to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle through letters, numbers and special characters. Press to cycle between upper and lower case letters. Inserting spaces To enter a space, press Space or c.

  • Page 232: D Specifications

    Specifications General Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW Printer Type Laser Print Method Electrophotographic Laser Printer (single-pass) Memory Capacity Standard 256 MB Optional 1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB LCD (liquid crystal display) 3.7 in. (93.4 mm) 4.85 in. (123.2 mm) TFT Colour...
  • Page 233 Specifications Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW MFC-L8850CDW, MFC-L9550CDW 530 mm 490 mm 526 mm Weights (with supplies) 30.4 kg 31.0 kg Measured diagonally USB connections to computer Measured according to IEC 62301 Edition 2.0 Power consumption varies slightly depending on the usage environment or part wear.
  • Page 234 Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW Noise Level Sound Printing m = 55dB (A) m = 56dB (A) Pressure Printing(Quiet m = 52dB (A) m = 53dB (A) Mode) Ready m = 28 dB (A) Sound d = 6.73 B (A) L d = 6.71 B (A)

  • Page 235: Document Size

    Specifications Document Size Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW Document Size ADF Width 147.3 to 215.9 mm (1-sided) ADF Length 147.3 to 355.6 mm Scanner Glass Width Max. 215.9 mm Scanner Glass Max. 297.0 mm Max. 355.6 mm Length Document Size ADF Width 147.3 to 215.9 mm...

  • Page 236: Print Media

    Print media Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW Paper Input Paper Tray 1 Paper Type Plain Paper, Thin Paper, Recycled Paper (Standard) Paper Size A4, Letter, B5 (JIS), A5, A5 (Long Edge), A6, Executive, Legal, Folio Paper Weight 60 to 105 g/m...

  • Page 237: Fax

    Specifications Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW Compatibility ITU-T Super Group 3 Coding System MH/MR/MMR/JBIG Modem Speed 33,600 bps (with Automatic Fallback) 2-sided Print Receiving Automatic 2-sided Sending Yes (from ADF) Scanning Width Max. 208 mm Printing Width Max. 208 mm Greyscale...

  • Page 238: Copy

    Copy Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW Copy Width Max. 210 mm Automatic 2-sided Copy Yes (from ADF) Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200  600 dpi Resolution Less than 18 seconds at 23 C / 230 V...

  • Page 239: Scanner

    Scanning Width Max. 210 mm Automatic 2-sided Scanning Yes (from ADF) For the latest driver updates for the version of OS X you are using, visit http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning with the WIA driver in Windows...

  • Page 240: Printer

    Printer Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW Automatic 2-sided Print Emulations ® PCL6, BR-Script3 (PostScript 3™) 600  600 dpi Resolution 2400 dpi (2400  600) quality Print Speed Monochrome Up to 14 sides/minute (Up to 7 sheets/minute) (2-sided) (A4 size) Colour...

  • Page 241: Interfaces

    Specifications Interfaces Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW Hi-Speed USB 2.0 It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 2.0 metres long. 10BASE-T / 100BASE-TX Ethernet Use a straight-through Category 5 (or greater) twisted-pair cable.

  • Page 242: Network

    (Macintosh) Brother BRAdmin Light is available as a download from http://solutions.brother.com/. ® (Windows ) If you require more advanced machine management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/. MFC-L8650CDW is supported only after IFAX is downloaded.

  • Page 243: Direct Print Feature

    MFC-L9550CDW Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0 Interface USB direct interface PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.

  • Page 244: Computer Requirements

    PC-FAX (Send) Processor System OS X v10.9.x Scanning For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. Third party USB ports are not supported. PC-FAX supports black and white only. ® ®...

  • Page 245: Supplies

    Specifications Supplies Model MFC-L8650CDW MFC-L8850CDW MFC-L9550CDW Model Name Toner In the Black Approx. 2,500 pages A4 or Letter Approx. 6,000 — Cartridge pages A4 or page Letter page Cyan Approx. 1,500 pages A4 or Letter Approx. 6,000 — pages A4 or...

  • Page 246: Important Information For The Toner Cartridge Life

    Important information for the toner cartridge life Colour/Mono setting on the printer driver Users can change the Colour/Mono settings on the printer driver as follows:  Auto The machine checks the content of the document for colour. If colour is detected anywhere in the document, it will print the whole of the document using the colour cartridges.
  • Page 247 Specifications There are two messages that indicate when the toner nears or reaches its life end: Toner Low and Replace Toner. Toner Low is displayed on the LCD when the number of dots or rotations of the developer roller nears its maximum count: Replace Toner is displayed on the LCD when the number of dots or rotations of the developer roller reaches its maximum count.

  • Page 248: Index

    ......105 scanner ..........104 Connecting external TAD (answering machine) ..54 external telephone ........55 Control panel overview ......6 ControlCenter2 (Macintosh) See Software and Network User's Guide. ® ControlCenter4 (Windows See Software and Network User's Guide. Cordless telephone (non-Brother) ....57...
  • Page 249 Fax codes Machine information changing ..........58 firmware version ......... 162 Remote Activation Code .......57 how to reset the machine ....163 Remote Deactivation Code ....57 Reset operations ........ 162 Fax, stand-alone serial number ........162 receiving Macintosh Fax Detect .........47 See Software and Network User's Guide.
  • Page 250 Paper ............33 Redial ............59 how to load ..........22 Remote Setup in multi-purpose tray (MP tray) ...24 See Software and Network User's Guide. in paper tray ........22 Replacing recommended ........ 33 belt unit ..........90 size ..........30 drum unit ..........84 tray capacity ..........34 toner cartridges ........
  • Page 251 TAD (telephone answering device), Waste toner box external ............45 replacing ..........95 connecting ..........54 Weights ..........223 recording OGM ........55 Wi-Fi Direct™ .......... 11 ® Tel/R ..........56 Windows Telephone line See Software and Network User's Guide. connections ...........54 Wireless Network difficulties ..........146 See Software and Network User's Guide.
  • Page 252 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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