Troubleshooting - Motorola VIP1200 User Manual

Here are some solutions to problems you may encounter. If you
need further assistance, please contact West Wisconsin Video at
715-664-8311.
An Easy Solution for Most Problems: Reboot Your STB
Pb
TO WALL
(VIDEO IN)
Pr
NETWORK
HDMI
Back of Your STB
(Your STB will take roughly 2-6 minutes to reboot.)
"I Do Not Have A Picture." (Blue or Snowy Screen)
1st CHECK
- Check if the STB has Power. This is indicated by a
GREEN lighted ring around the Power button on the STB.
Guide for illustration.)
2nd CHECK
- Check if the LINK light is ON. This is indicated with a
GREEN light.
(See Set-top Box Guide for Illustration.) If this LINK light is OFF,
you need to Reboot Your STB, see instructions on the following pages.

TROUBLESHOOTING

L
Y R
TO TV
(VIDEO OUT)
OPTICAL
VIDEO OUT AUDIO OUT
S VIDEO
2nd
the GREEN lighted ring around the Power button
is OFF, press the Power button to turn it ON.
Simple Self-Checks
1st
POWER
from the back of the STB for
+ 12V
DC
USB
15 seconds.
- Plug
the power cord back into the STB. If
OR
- Unplug the power cord
(See Set-top Box
25