Lorex LW2960 Series User Manual
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USER'S GUIDE
LW2960 Series

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  • Page 1 USER’S GUIDE LW2960 Series...
  • Page 3 USER’S GUIDE LW2960 Series #LX400011; r. 2.0/24200/24203; en-US...
  • Page 4 Thank you for purchasing this product. Lorex is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: LW2960 Series (9” wireless surveillance system For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com...
  • Page 5: Table Of Contents

    Table of contents Important Safeguards ................1 General Precautions..............1 Installation................. 1 Service ..................3 Use..................3 LW2960 Series Features ...............4 Getting Started..................5 Installing the Camera(s) ...............6 Installation Tips ................6 Mounting Positions..............6 Installing the Receiver................9 Camera Overview ................11 Receiver Overview................
  • Page 6 Camera On/Off .................. 42 Using the Mobile App ................. 43 18.1 System Requirements..............43 18.2 Lorex SD Pro for iOS Devices ............43 18.2.1 Getting Started .............. 43 18.2.2 Live Viewing..............44 18.2.3 Event Log ..............45 18.2.4 Modify Password............47 18.2.5 Setting Alert Interval............
  • Page 7: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.
  • Page 8 Important Safeguards 5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.
  • Page 9: Service

    Important Safeguards 17. Camera Installation - Cameras are not intended for submersion in water. Not all cam- eras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.
  • Page 10: Lw2960 Series Features

    LW2960 Series Features • All-in-one rechargeable wireless 9” LCD receiver and recorder • 3 minute Internet setup with free smartphone / tablet apps (iOS / Android™) • Record video in 720p HD with audio • Simple installation. No video cables required •...
  • Page 11: Getting Started

    Getting Started The system includes the following components: Indoor / outdoor wireless Power adapters for receiver and 9” rechargeable LCD receiver / camera(s) camera(s) recorder Mounting kit(s) 8GB microSD memory card Cat5e Ethernet cable Quick Start Guide * Configuration may vary by model NOTE Camera configuration, memory card size, and the number of accessories may vary by model.
  • Page 12: Installing The Camera(S)

    Installing the Camera(s) CAUTION Cameras are suitable for outdoor installation, but are weather resistant, not weatherproof. Cameras are not intended for direct exposure to rain or snow. For outdoor applications, install under shelter pro- tected from the elements, such as beneath roof eaves. The diagram below shows an example of an ideal location for outdoor placement.
  • Page 13 Installing the Camera(s) Ceiling Wall NOTE For ceiling installation, position the antenna as high as the ceiling allows. See the "Ceiling" mounting posi- tion in the figure above. To install the camera(s): 1. Use the included mounting screws to mount the cameras to the mounting surface: •...
  • Page 14 Installing the Camera(s) 2. Loosen the thumbscrews (1, 2) and the adjustment ring (3) by turning them counter clockwise. 3. Adjust the angle of the cameras until the desired view is set. Tighten the thumbscrews and the adjustment ring to secure each camera’s position. 4.
  • Page 15: Installing The Receiver

    Installing the Receiver Step 1 of 4: Raising the antennas For best reception, raise the antennas to point directly upward. Step 2 of 4: Installing the battery 1. Use a Phillips screwdriver (not included) to open the battery compartment on the back panel.
  • Page 16 Installing the Receiver Step 3 of 4: Turning on the receiver 1. Connect the cable from the power adapter to the 5V DC port on the back panel of the receiver. Plug in the power adapter to an outlet or surge protector NOTE Ensure you charge the receiver for at least 6 hours before using for the first time.
  • Page 17: Camera Overview

    Camera Overview 1. Microphone: Built-in microphone. 2. Lens: Camera lens. 3. PIR Sensor: Passive IR motion sensor. 4. Speaker: Speaker for intercom. 5. Night Vision IR: Night vision IR LEDs. 6. Pair: Pairing button. For more details, see 16 Pairing Additional Cameras, page 40. 7.
  • Page 18: Receiver Overview

    Receiver Overview 7.1 Front Panel Buttons Button Function Enable two-way audio Intercom. : Two-way Audio Activate / deactivate motion recording. : Motion Recording Activate / deactivate manual recording. : Manual Recording Switch between connected cameras. : Change Channel Switch between Sequence and Quad (up to 4- channels) viewing mode.
  • Page 19: Rear Panel

    Receiver Overview 7.2 Rear Panel 1. Wireless Antennas: Position the antennas as needed for best reception. 2. Power Button: Press and hold to turn the receiver on / off. Press and release while the unit is powered on to turn Scan mode on / off. See 12 Scan Mode, page 33. 3.
  • Page 20: Using The System

    Using the System By default, the camera(s) included with your system are automatically paired to the re- ceiver. The camera(s) and receiver will communicate with each other once they are pow- ered on. NOTE It is recommended to power on the cameras before powering on the receiver. 8.1 Understanding the On-screen Display With camera 1 properly connected and powered on, the system displays a full-screen live view of the camera.
  • Page 21 Using the System 1. Signal indicator: The signal indicator shows the strength of the signal being received from the camera. The number of bars in the Signal Indicator shows the strength of the signal. One, or no bars indicates the signal is poor, and 4 bars indicate a very strong signal.
  • Page 22: Navigating Menu Screen

    Using the System 8. Overwrite icon: Indicates Overwrite mode is on, which means the system will over- write the oldest recordings when the memory card is full. For details, see 10.6 Enabling / Disabling File Overwrite, page 28. 9. File icon: Indicates that there are new recordings saved to the microSD card. 10.
  • Page 23: Auto Sequence Viewing Mode

    Using the System 8.3.1 Auto Sequence Viewing Mode Auto Sequence Viewing mode cycles through connected channels in full-screen. To enable Auto Sequence: • Press until a single channel is shown on screen. The receiver automatically switches through connected channels. • Press to return to single channel viewing.
  • Page 24: Using The Intercom (Two-Way Audio)

    Using the System 3. Press again to exit digital zoom. 8.5 Using the Intercom (Two-way Audio) Use the Intercom feature for two-way communication between the receiver and the cam- era. Talk and listen to persons near the camera from behind closed doors for added security.
  • Page 25: Setting The Time

    Setting the Time It is highly recommended to set the date and time on the system prior to recording, as they will be used to stamp recordings. You must set the correct date and time in order to use scheduled recording. To set the time: 1.
  • Page 26 Setting the Time 5. Press to close any remaining menu windows. The date and time appears at the bottom of the screen in live viewing mode. NOTE When using the system for the first time, check if the time zone is correct for your area. For details, see 14.2 Time Zone, page 36.
  • Page 27: Recording

    64 GB 416 hours 142 hours NOTE The system supports microSD or microSDHC cards up to 64GB. The following brands of microSD cards are confirmed by Lorex: Adata, Kingston, Patriot, Sandisk, and Toshiba. Recording Mode Summary: Mode Description How to Operate Scheduled Recording •...
  • Page 28: Scheduled Recording

    Recording CAUTION Formatting erases all data on the microSD card. This step cannot be undone. 1. Insert the microSD card into the card slot on the receiver until you hear a "click." Please insert the card according to the diagram on the side panel of the receiver. 2.
  • Page 29 Recording 2. Move the joystick left / right to view existing recording schedules for each day of the week. Continuous recording schedules appear as green bars, while motion recording schedules appear as yellow bars. 3. Push the joystick to create a new recording schedule. 4.
  • Page 30: Stopping Scheduled Recording

    Recording 8. Press until all menus are closed. 10.2.2 Stopping Scheduled Recording When the stop time arrives, the system stops recording automatically. If necessary, you can stop schedule recording manually. To stop schedule recording: • Press to stop schedule recording. NOTE If you stop schedule recording before the end time, the system will automatically resume recording after half an hour.
  • Page 31: Manual Recording

    Recording 5. Select the start time and end time of the schedule you want to delete. Move the joystick left / right to move the cursor, then move the joystick up / down to change the start and end time. NOTE The time uses a 24-hour clock.
  • Page 32: Setting Up Motion Recording

    Recording video before a motion event. This allows you to see the entire event instead of starting when motion detection is triggered. The system detects motion in two ways. The cameras have a built-in Passive InfraRed (PIR) sensor that tracks heat from body movements to detect movement up to a maximum range of 21 feet (6.5 meters).
  • Page 33: Configuring Motion Recording Time

    Recording To enable motion recording: 1. Press on the front panel of the receiver to enable motion recording. 2. Press again to stop motion recording. • By default, the system is set to record for 15 seconds after the triggered motion event. To set an alternative motion recording time, see10.4.2 Configuring Motion Recording Time, page 27.
  • Page 34: Recording Resolution

    Recording 10.5 Recording Resolution The recording resolution determines the size and quality of video images. The higher the resolution, the more space your recordings will take up on the memory card. 1. Press , then select Camera. Push the joystick to confirm. 2.
  • Page 35: Playback

    Playback Playback mode allows you to playback recorded video files from the microSD card. You can view videos directly on the system or by connecting the microSD card to your computer. 11.1 Video Playback To playback recorded video on the system: 1.
  • Page 36: Deleting Video Files

    Playback To control playback using the joystick: • LEFT: Rewind (2x > 4x > 8x > 16x). • UP: Pause / Play video. • RIGHT: Fast-forward (2x > 4x > 8x > 16x). • DOWN: Stop video. • To change playback volume, press on top of the receiver.
  • Page 37: Viewing Video Directly From The Microsd Card

    Playback 7. A confirmation message appears. Select YES and push the joystick to delete the file. 8. Repeat the steps above for other files on the microSD card. CAUTION Do NOT delete folders on the microSD card using your computer. Deleting folders may affect your access to other files on the card or may affect normal operation of the microSD card with the system.
  • Page 38: Mac

    Playback 11.3.2 Mac NOTE Downloading and installing the Flip4Mac WMV Components will allow you to play ASF files in QuickTime. VLC Player is recommended for viewing ASF files on a Mac. VLC is an open-source software application available at www.videolan.org To playback recorded video on a Mac: 1.
  • Page 39: Scan Mode

    Scan Mode In Scan mode, the receiver’s LCD screen and speaker will turn off unless motion is de- tected by one of the cameras. The LCD screen turns on and displays video from the cam- era where motion was detected for 15 seconds before turning off again. This conserves battery power and alerts you only when needed.
  • Page 40: Brightness

    Brightness Adjust the brightness level of video coming from the camera(s). NOTE You cannot adjust the brightness of the LCD display. To adjust camera brightness: 1. Press , then select Camera. Push the joystick to confirm. 2. Select Brightness. 3. Move the joystick up / down to select the camera you wish to configure brightness for. 4.
  • Page 41: Settings

    Settings The Settings menu contains the following sub-menus: • Date & Time: Set the date and time on the system. For details, see 9 Setting the Time, page 19. • Default Settings: Restore the system to default settings. • Format Memory: Format the microSD card. •...
  • Page 42: Time Zone

    Settings 1. Press , then push the joystick to select Settings. 2. Select Default Settings and push the joystick to confirm. 3. Select Yes and then push the joystick to confirm. The system takes a few moments to restore default settings. 4.
  • Page 43: Ip Addressing Options

    Settings 14.3.1 IP Addressing Options CAUTION This section is for advanced users only. To enable dynamic IP addressing: NOTE Dynamic IP addressing is enabled by default. 1. Press , then push the joystick to select Settings. 2. Select Network and push the joystick to confirm. 3.
  • Page 44: Firmware Upgrade

    Settings 8. Repeat the above process for the Subnet Mask and Default Gateway fields. 9. Select OK, then push the joystick to confirm. 10. Press until all menus are closed. 14.4 Firmware Upgrade Ensure the system is up-to-date with the latest firmware for optimal performance. There are two ways to upgrade firmware: from the server, or from a microSD card.
  • Page 45: Alert Volume

    Alert Volume Increase or decrease the volume of the buzzer when motion is detected by the camera(s). The alert volume also affects the volume of the ’beep’ when you press buttons on the re- ceiver. If you want to turn off the buzzer or button sounds, turn the alert volume to the mini- mum setting.
  • Page 46: Pairing Additional Cameras

    Pairing Additional Cameras NOTE If you have purchased additional cameras, it is highly recommended to pair the cameras to the receiver before permanent installation. "Pairing" is an electronic handshake between wireless devices. Wireless devices and components need to be paired in order to communicate with each other. The camera(s) provided with the system have already been paired to the receiver.
  • Page 47 Pairing Additional Cameras NOTE • If you do not press the Pair button on the camera during the 30 second pairing window, repeat steps 2~5 to try the pairing process again. • If the speaker begins squealing, move the camera and receiver away from each other. #LX400011;...
  • Page 48: Camera On/Off

    Camera On/Off Use the Camera On / Off menu if you need to disable empty channels so they do not ap- pear on the monitor in any viewing mode. You only need to do this if you have moved a camera to a different channel using the pairing function.
  • Page 49: Using The Mobile App

    Using the Mobile App Use the free Lorex SD Pro app to conveniently connect to your system on a smartphone / tablet. The mobile app is free with no recurring fees. View live video from the camera(s) from anywhere with an Internet connection.
  • Page 50: Live Viewing

    Using the Mobile App 7. Enter a personalized name for the system in the Name field, then enter the password in the Password field (default 000000). NOTE If you tapped Add in the previous step, enter the UID number printed on the QR code label on the back of the receiver.
  • Page 51: Event Log

    Using the Mobile App 6. Snapshot: Tap to take a snapshot of the current video display. You can also share snapshots via e-mail. See 18.2.7 Sharing Snapshots, page 49. 7. Mute: Tap to mute or unmute sound from the current camera. 8.
  • Page 52 Using the Mobile App 4. Use the buttons to control video playback: • Tap and drag the progress bar to change playback time. • Tap to start / stop playback. • Tilt your smartphone or tablet to view in landscape mode, or hold upright to view in portrait mode.
  • Page 53: Modify Password

    Using the Mobile App 6. Use the buttons to control video playback: • Tap and drag the progress bar to change playback time. • Tap to start / stop playback. • Tilt your smartphone or tablet to view in landscape mode, or hold upright to view in portrait mode.
  • Page 54: Setting Alert Interval

    Using the Mobile App 4. Enter the following information: • Old: Enter the current password for the system. • New: Enter a new password. • Confirm: Reenter the new password. 5. Tap OK. To revert to the default password: 1. Press , then push the joystick to select Settings.
  • Page 55: Sharing Snapshots

    Using the Mobile App 18.2.7 Sharing Snapshots Share snapshots with friends and family via e-mail. 1. Tap 2. Tap the name of the system you wish to share snapshots from. 3. Tap 4. Tap the snapshot you want to share, then tap 5.
  • Page 56: Lorex Sd Pro For Android Devices

    Android™ device for details. 3. Download the freeLorex SD Pro app from the Google Play Store. 4. Tap the Lorex SD Pro icon ( 5. Tap Click here to add device. 6. Enter a personalized name for the system in the Name field, then enter the password (default 000000).
  • Page 57: Live Viewing

    Using the Mobile App 18.3.2 Live Viewing 1. System information: The system name followed by the channel currently displayed. 2. Network status 3. Viewing resolution: Streaming resolution for the video feed. 4. Channel button: Tap to choose which channel to display. 5.
  • Page 58 Using the Mobile App To open the event log: 1. Tap next to the system name. 2. Tap View Event. A list of events appears from the last half day. If you wish to view an event which took place prior to the current date, use the search feature detailed below. 3.
  • Page 59 Using the Mobile App 2. Tap View Event. 3. Tap 4. Choose a time frame to search for video, or tap Custom to configure the start time, end time, and channels included. Tap Done to begin the search. A list of recordings that meet the specifications of your search appears. 5.
  • Page 60: Modify Password

    Using the Mobile App 18.3.4 Modify Password Change the password used for remote access to the system. You can also revert the pass- word to the default directly on the receiver (default password: 000000) To modify your password: 1. Tap next to the system name.
  • Page 61: Setting Alert Interval

    Using the Mobile App 2. Tap View Snapshot. 3. Tap any picture to view it in full screen. 18.3.6 Setting Alert Interval The alert interval determines the minimum amount of time between motion alerts on your smartphone / tablet. You may want to increase the interval length to decrease the fre- quency of alerts on your smartphone / tablet, or even turn smartphone / tablet alerts off.
  • Page 62 Using the Mobile App 5. Tap High, Medium, or Low. High video quality results in greater bandwidth consump- tion, which requires a high speed connection. Reduce quality if video is choppy. #LX400011; r. 2.0/24200/24203; en-US...
  • Page 63: Technical Specifications

    Technical Specifications 19.1 General Description Specification Transmission Frequency 2,400 ~ 2,43.5MHz Transmission Power 16dBm Data Rate 4 Mbps Unobstructed Wireless Range 660ft (200m) outdoors / 165ft (50m)indoors Spread Spectrum FHSS Modulation GFSK Operating Temperature 14 ~ 104°F / -10 ~ 40°C Operating Humidity <...
  • Page 64 W: 24mm, L: 251mm, H: 154mm Weight 1.30lbs / 0.58kg As our products are subject to continuous improvement, Lorex Corporation and its subsid- iaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE...
  • Page 65: Strengthening The Range Of The Wireless Signal

    Strengthening the Range of the Wireless Signal There are a few things you should consider when selecting a location for the receiver and camera(s) that will help to boost your wireless signal. 20.1 Clear Line-of-Sight The digital wireless signal is virtually interference free. However, you should always ensure there is a clear line-of-sight between the camera and the receiver.
  • Page 66: Troubleshooting

    Troubleshooting Problem Solution There is no picture from the • Check power to the camera. camera(s) • Make sure that the cameras and receiver are both ON. • Make sure that the camera is in range of the receiver. • The battery is dead.
  • Page 67: Frequently Asked Questions

    The signal range also depends on whether there are competing signals using the same frequency as the camera. For example, signals from cordless phones or routers may affect signal strength. Adaptive Frequency Hopping Spread Spectrum (FHSS) technology fea- tured in the latest Lorex models greatly reduces signal interference. Range Limiting Factors Reflection...
  • Page 68 Q: How many frames per second should I expect from a digital wireless camera? A: Current Lorex digital wireless cameras offer 10 - 30 FPS (Frames Per Second) perform- ance. Actual frame rate depends mainly on signal strength (see the chart in section above).
  • Page 69: Notices

    Notices WARNING Infants have been STRANGLED in power cords. Keep power cords more than 3 feet away from cribs, bassinets, play yards and other safe sleep environments for infants. 23.1 FCC Notice This equipment has been certified and found to comply with the limits regulated by the FCC part 15, subpart C.
  • Page 70: Rohs

    Notices 23.4 RoHS This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/ 95/EC). The RoHS directive prohibits the sale of electronic equipment containing certain hazardous substances such as lead, cadmium, mercury, and hexavalent chromium, PBB, and PBDE in the European Union.
  • Page 72 Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation & subsidiaries reserve the right to modify product design, specifications & prices without notice and without incurring any obligation.E&OE.

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