Before Contacting A Service Centre - Samsung HZ15W Quick Start Manual

Before contacting a service centre

Please check the following.
The camera doesn't switch on.
• There is low battery capacity.
Insert fresh batteries. (p.15)
• Battery is inserted incorrectly with the polarities reversed.
Insert the battery according to the polarity marks (+, -).
The camera power ceases while in use.
• The battery is exhausted.
Insert a fully charged battery.
• The Camera is turned off automatically
Turn on the camera power again.
• Operation has ceased in a low temperature outside of the camera
usage temperature range.
Remove the batteries from the camera. Warm the camera and
battery by placing them in your pocket and then immediately before
shooting, place the battery in the camera and then shoot.
The camera suddenly stops working while in use.
• The camera stopped due to a malfunction.
Remove /re-insert battery and switch the camera on.
The camera buttons do not operate.
• Camera malfunction.
Remove/re-insert battery and switch the camera on.
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Camera does not take images when pressing the Shutter button.
• There is insuffi cient memory capacity.
Delete unnecessary image fi les.
• The memory card has not been formatted.
Format the memory card (p.84).
• The memory card is exhausted.
Insert a new memory card.
• The memory card is locked.
Refer to [Card Locked!] error message.
• The camera's power is off.
Turn the camera power on.
• The battery is exhausted.
Insert fresh batteries. (p.15)
• Battery is inserted incorrectly with the polarities reversed.
Insert the battery according to the polarity marks (+, -).
The images are unclear.
• A picture was taken of a subject without setting an appropriate macro mode.
Select an appropriate macro mode to take a clear image.
• Taking a picture beyond the fl ash range.
Take a picture within the fl ash range.
• The lens is smudged or dirty.
Clean the lens.