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Before contacting a service centre
The camera buttons do not operate
ㆍCamera malfunction
→ Remove /re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
ㆍIncorrect memory card format
→ Re-format the memory card
The images don't play back
ㆍIncorrect file name (Violation of DCF format)
→ Do not change the image file name
Colour of image is different to the original scene
ㆍWhite balance setting is incorrect
→ Select appropriate White balance
Images are too bright
ㆍExposure is excessive
→ Reset exposure compensation
No image on external monitor
ㆍThe external monitor has not been connected properly with the camera
→ Check the connection cables
ㆍThere are incorrect files in the memory card
→ Insert a memory card that has correct files
When using the PC's explorer, the [Removable Disk] file does not show
ㆍCable connection is incorrect
→ Check the connection
ㆍThe camera is off
→ Turn the camera on
ㆍThe operating system is not Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.0 ~ 10.2.
Alternatively the PC does not support USB
→ Install Windows 98, 98SE, 2000, ME, XP/ Mac OS 9.0 ~ 10.2 to PC that supports USB
ㆍThe camera driver is not installed
→ Install a [USB Storage Driver]
Downloaded From camera-usermanual.com Samsung Manuals
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