Your Philips F1Rst Choice Warranty; What Is Covered; What Is Excluded - Philips 19S1 User Manual

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Your Philips F1rst Choice Warranty

Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver high-quality
performance, ease of use and ease of installation. Should you encounter any difficulties while
installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips
F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site if your
monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being
received.

What is covered?

The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark, France, Germany, Greece,
Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Poland, Portugal, Sweden,
Switzerland, Spain and the United Kingdom and only for monitors originally designed, manufactured, approved and/or
authorized for usage within these countries.
Warranty coverage begins as from the day you buy your monitor. For three years thereafter, your monitor will be
swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage.
The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap monitor the warranty
period remains equal to that of your original monitor, being 36 months as from the purchase date of your original monitor.

What is excluded?

The Philips F1rst Choice Warranty applies provided the product is handled properly for its intended use, in accordance
with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase,
dealer's name and model and production number of the product.
The Philips F1rst Choice Warranty may not apply if:
The documents have been altered in any way or made illegible;
The model or production number on the product has been altered, deleted, removed or made illegible;
Repairs or product modifications and alterations have been executed by unauthorized service organizations or
persons;
Damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect;
Reception problems caused by signal conditions or cable or antenna systems outside the unit;
Defects caused by abuse or misuse of the monitor;
Product requires modification or adaptation to enable it to comply with local or national technical standards, which
apply in countries for which the product was not originally designed, manufactured, approved and/or authorized.
Therefore always check whether a product can be used in a specific country.
Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the
Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global

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