Philips 19S4LSB/27 User Manual

Brilliance 19s4 series

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Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips 19S4LSB/27

  • Page 1 19S4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    Power Management ........33 Automatic PowerSaving .......... 33 Regulatory Information ......... 34 Customer care and warranty ...... 41 Philips' Flat Panel Monitors Pixel Defect Policy .................. 41 Customer Care & Warranty ........ 43 Troubleshooting & FAQs ......46 Troubleshooting ............46 SmartControl Premium FAQs ......
  • Page 3: Important

    DC power cord, wait for 6 ranges. seconds before attaching the power cable or Temperature: 0-40°C 32-95°F DC power cord for normal operation. Humidity: 20-80% RH • Please use approved power cord provided by Philips all the time. If your power cord is...
  • Page 4: Notational Descriptions

    1. Important Important information for Burn-in/Ghost image 1.2 Notational Descriptions • Always activate a moving screen saver The following subsections describe notational program when you leave your monitor conventions used in this document. unattended. Always activate a periodic screen Notes, Cautions and Warnings refresh application if your monitor will display Throughout this guide, blocks of text may be unchanging static content.
  • Page 5: Disposal Of Product And Packing Material

    WEEE and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and...
  • Page 6: Setting Up The Monitor

    19S4L www.philips.com/welcome Quick Start Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V.
  • Page 7 2. Setting up the monitor Install base stand (19S4L/19S4LA) Install base stand (19S4LC/19S4LM) 1. Place the monitor face down on soft and 1. Place the monitor face down on soft and smooth surface taking care to avoid scratching smooth surface taking care to avoid scratching or damaging the screen.
  • Page 8: Operating The Monitor

    2. Setting up the monitor Connecting to your PC 2.2 Operating the monitor Front view product description Kensington anti-theft lock VGA input DVI-D input Audio input (19S4LA/19S4LM) AC power input Connect to PC Connect the power cord to the back of the monitor firmly.
  • Page 9: The Osd Menu

    On-Screen Display. You can use this as a reference when you want to work your way around the On-Screen Display (OSD) is a feature in all Philips different adjustments later on. monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 10 2. Setting up the monitor Resolution notification Height adjustment (19S4LC/19S4LM) This monitor is designed for optimal performance at its native resolution, 1280×1024@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1280×1024@60Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
  • Page 11: Remove Base Stand And Base (19S4L/19S4La)

    2. Setting up the monitor 2.3 Remove base stand and base Remove the base (19S4L/19S4LA) Condition: • Remove the base stand For VESA standard mounting applications Before you start disassembling the monitor base, please follow the instructions below to avoid Remove the 4 screws and then remove the base damage or injury.
  • Page 12: Remove Base Stand And Base (19S4Lc/19S4Lm)

    2. Setting up the monitor Remove the base 2.4 Remove base stand and base (19S4LC/19S4LM) Condition: • For VESA standard mounting applications Remove the base stand Before you start disassembling the monitor base, 1. Extend the monitor base to its maximum please follow the instructions below to avoid height.
  • Page 13 2. Setting up the monitor Note This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. 100mm 100mm...
  • Page 14: Image Optimization

    How does it work? you need to disable SmartImage with the button at the front bezel of your monitor. SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed Except using key to scroll down, you can also on your screen.
  • Page 15: Smartcontrast

    3. Image Optimization There are six modes to be selected: Office, Photo, 3.2 SmartContrast Movie, Game, Economy and Off. What is it? Unique technology that dynamically analyzes displayed content and automatically optimizes a monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark...
  • Page 16: Smartsaturate

    3. Image Optimization 3.3 SmartSaturate 3.4 SmartSharpness What is it? What is it? Smart technology that controls color saturation, Smart technology that enhances sharpness when the degree to which one on screen color is you need it for ultimate display performance and blended in neighboring colors, to deliver rich and more entertainment fun when you are viewing vibrant images for more entertainment fun when...
  • Page 17: Philips Smartcontrol Premium

    3. Image Optimization First launch -Wizard 3.5 Philips SmartControl Premium • The first time after installation of SmartControl Premium, it will automatically go to Wizard for The new SmartControl Premium software first time launch. by Phillips allows you to control your monitor •...
  • Page 18 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allows you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 19 3. Image Optimization Color menu: • Color Menu allows you to adjust RGB, Black Level, White Point, Display Gamma, Color Calibration, and SmartImage (Please refer to SmartImage section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
  • Page 20 3. Image Optimization First color Calibration Screen: ECO Power • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File>Presets pane. • Cancel closes the UI and returns to the plug in page.
  • Page 21 3. Image Optimization To enable Theft Deterrence, clicking Enable Theft Deterrence Mode button brings up the following screen: • User can enter PIN between 4 and 9 digits numbers only. • After entering PIN, Accept button takes user to the pop-up dialog box on the following page.
  • Page 22 3. Image Optimization Options>Input - Will only be active when selecting Options>Audio - Will only be active when Input from the drop-down Options menu. On a selecting Volume from the drop-down Options non-supported display capable of DDC/CI, only menu. On a non-supported display capable of DDC/CI, the Help and Options tabs are available.
  • Page 23 3. Image Optimization Help>User Manual - Will only be active when Context Sensitive menu selecting User Manual from the drop-down Help The Context Sensitive menu is Enabled by default. menu. On a non-supported display capable of If Enable Context Menu has been checked in the DDC/CI, only the Help and Options tabs are Options>Preferences pane, then the menu will be available.
  • Page 24 3. Image Optimization Task Tray Menu Enabled Task Tray Menu Disabled The task tray menu can be displayed by right- When the Task Tray is disabled in the preference clicking on the SmartControl Premium icon from folder, only the EXIT selection is available. To the task tray.
  • Page 25: Smartdesktop Guide

    3. Image Optimization 3.6 SmartDesktop Guide Drag and Drop Windows SmartDesktop Once the partitions are configured and Align to partition is selected a window can be dragged SmartDesktop is in SmartControl Premium. Install into the region and it will automatically align. SmartControl Premium and select SmartDesktop When the window and mouse cursor are within from Options.
  • Page 26 3. Image Optimization Title Bar Options 2. Desktop Partition – Desktop Partition shows the current selected partition and allows the Desktop partition can be accessed from the title user to quickly change to any of the partitions bar of the active window. This provides a quick shown in the drop down.
  • Page 27 3. Image Optimization Left Click Menu Task Tray Right Click Left click on the Desktop Partition icon to quickly The task tray also contains most of the features supported in the title bar (with the exception of send the active window to any partition without automatically sending a window to any partition).
  • Page 28 3. Image Optimization SmartDesktop Partition Definitions Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 29 3. Image Optimization Name Description Image Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.
  • Page 30: Technical Specifications

    4. Technical Specification 4 Technical Specifications Picture/Display Monitor panel type TFT-LCD Backlight Panel size 19'' W (48.3 cm) Aspect ratio Pixel Pitch 0.294 x 0.294 mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast ratio (typical) 1000:1 Response time (typical) 5 ms Optimum Resolution 1280 x 1024 @ 60Hz Viewing angle...
  • Page 31 4. Technical Specification Power (19S4L) On mode 21.9W (typ.) On mode (ECO mode) (typical) 11.3W Energy Consumption AC Input Voltage at AC Input Voltage at AC Input Voltage at (EnergyStar 5.0 test method) 100VAC +/-5VAC, 115VAC +/-5VAC, 230VAC +/-5VAC, 50Hz +/- 3Hz 60Hz +/- 3Hz 50Hz +/ -3Hz Normal Operation (typical)
  • Page 32 4. Technical Specification Power (19S4LC) On mode 21.9W (typ.) On mode (ECO mode) (typical) 11.3W Energy Consumption AC Input Voltage at AC Input Voltage at AC Input Voltage at (EnergyStar 5.0 test method) 100VAC +/-5VAC, 115VAC +/-5VAC, 230VAC +/-5VAC, 50Hz +/- 3Hz 60Hz +/- 3Hz 50Hz +/ -3Hz Normal Operation (typical)
  • Page 33 Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest...
  • Page 34: Resolution & Preset Modes

    4. Technical Specification 4.1 Resolution & Preset Modes Maximum Resolution 19S4L/19S4LA/19S4LC/19S4LM 1280 x 1024 at 60 Hz (analog input) 1280 x 1024 at 60 Hz (digital input) Recommended Resolution 19S4L/19S4LA/19S4LC/19S4LM 1280 x 1024 at 60 Hz (digital input) H. freq (kHz) Resolution V.
  • Page 35: Power Management

    5. Power Management 5. Power Management 5.1 Automatic PowerSaving If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 36: Regulatory Information

    ISO 14001) substances in electrical and electronic equipment • Very low energy consumption both in on- and have been adhered to in order to make Philips standby mode minimize climate impact monitors safe to use throughout its life cycle. •...
  • Page 37 6. Regulatory Information EPEAT • 2005/32/EC (EuP Directive, EC No. 1275/2008 (www.epeat.net) mplementing Directive for Standby and Off mode power consumption) and is produced “The EPEAT (Electronic Product by a manufacturing organization on ISO9000 Environmental Assessment Tool) level. program evaluates computer The product also comply with the following desktops, laptops, and monitors standards...
  • Page 38 6. Regulatory Information Federal Communications Commission (FCC) FCC Declaration of Conformity Notice (U.S. Only) Declaration of Conformity for Products Marked with FCC Logo, This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC United States Only Rules.
  • Page 39 6. Regulatory Information EN 55022 Compliance (Czech Republic Only) Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à...
  • Page 40 6. Regulatory Information Polish Center for Testing and Certification North Europe (Nordic Countries) Information Notice Placering/Ventilation The equipment should draw power from a socket VARNING: with an attached protection circuit (a three- FÖRSÄKRA DIG OM ATT HUVUDBRYTARE prong socket). All equipment that works together OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU (computer, monitor, printer, and so on) should STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 41 6. Regulatory Information Ergonomie Hinweis (nur Deutschland) EU Energy Label The European Energy Label informs you on the Der von uns gelieferte Farbmonitor entspricht den energy efficiency class of this product. The greener in der "Verordnung über den Schutz vor Schäden the energy efficiency class of this product is the durch Röntgenstrahlen"...
  • Page 42 6. Regulatory Information China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products are produced and sold for China market have to meet China RoHS request.
  • Page 43: Customer Care And Warranty

    No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.
  • Page 44 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 45: Customer Care & Warranty

    Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 46 7. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Consumer care number Belarus +375 17 217 3386 Bulgaria LAN Service +359 2 960 2360 Croatia Renoprom +385 1 333 0974 Czech Rep. Asupport 800 100 697 Estonia FUJITSU...
  • Page 47 (9221) 2737411-16 (02) 633-4533 to 34, Philippines Glee Electronics, Inc. (02) 637-6559 to 60 Philips Electronics Singapore Singapore Pte Ltd (Philips Consumer Care (65) 6882 3999 Center) South Africa Sylvara Technologies Pty Ltd 086 0000 888 South Korea PCS One Korea Ltd.
  • Page 48: Troubleshooting & Faqs

    The Auto Function is not applicable in corrected by a user. If the problem still persists DVI-Digital mode as it is not necessary. after you have tried these solutions, contact Philips customer service representative. Visible signs of smoke or sparks •...
  • Page 49 Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer • Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.
  • Page 50: Smartcontrol Premium Faqs

    If it is still not working, we are sorry that the graphic adaptor is not supported. Please Ans.: If the following actions were executed, the visit Philips website and check if an updated monitor driver may need to be SmartControl Premium driver is available.
  • Page 51 8. Troubleshooting & FAQs Q5. I forgot my PIN for Theft Deterrence Function. What can I do? Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor. Please note that the anti-theft deterrence function is provided as a convenient free option.
  • Page 52: General Faqs

    1280x1024@60Hz. properties". • Shut down your computer, disconnect your Q5: What if I get lost when I am making old monitor and reconnect your Philips monitor adjustments via OSD? monitor. • Turn on your monitor and then turn on your Ans.:...
  • Page 53 Q9 Can I connect my monitor to any PC, workstation or Mac? Ans.: Yes. All Philips monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please...
  • Page 54 © 2012 Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trade marks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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