Epson SureColor P600 User Manual page 169

• If you are printing on roll paper or with the sheet feeder, make sure the manual feed tray is not
extended. Extend it only to load fine art paper or posterboard. Once the media is fed into the product
and you see a message on the LCD screen, close the manual feed tray.
• If paper loaded using the front manual feed tray does not feed, make sure you installed the paper
correctly and guided it all the way into the product.
• Do not load more than the recommended number of sheets.
• Make sure paper is loaded in the correct orientation. Load cut sheets in the sheet feeder vertically.
• Make sure your paper meets the specifications for your product.
• If paper dust builds up on the rollers, they may lose traction and become unable to feed paper
properly. Clean the paper guide.
• If roll paper does not feed, cut the end straight across and uncurl it by rolling it backward, if necessary.
Then reload the paper.
• If thick media does not feed, make sure you are loading it straight into the product, not at an angle.
• Make sure the transportation lock is removed from the front manual feed tray.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not damp, curled, creased, old, too thin, or too thick.
• Load paper printable side up.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Sheet Feeder
Paper Jam Problems in the Front Manual Feed Tray
Paper Jam Problems - Thick Media
Paper Jam Problems - Roll Paper
Paper Ejection Problems
Cut Sheet Media Loading Capacity
Paper Specifications
Related topics
Loading Media
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