IPitomy IP620 User Manual
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IPitomy IP620 User Manual

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IP620 IP PHONE
User Manual
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Summary of Contents for IPitomy IP620

  • Page 1 IP620 IP PHONE User Manual...

  • Page 2: Table Of Contents

    V O I C E E N D P O I N T Smarter Business Communications Tables of Contents About ......................4 IP620 Overview: ..................4 Features..................... 4 Technical Parameters ................5 Inside the box .................... 6 Connecting Your Phone ................6 Adjustable Stand ..................
  • Page 3 IPitomy Communications, LLC While every reasonable precaution has been taken in the preparation of this document, neither the author nor the IPitomy Communications, LLC assumes responsibility for errors or omissions, or for damages resulting from the use of the information contained herein.

  • Page 4: About

    Combine HD audio with IPitomy’s acoustically tuned housing, and the end result is industry-leading speakerphone clarity. Your IP620 can utilize the g.722 codec and provide HD audio while taking up no more bandwidth than the standard g.711 codec. This means better sound and no sacrifice.

  • Page 5: Technical Parameters

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 4.

  • Page 6: Inside The Box

    V O I C E E N D P O I N T Smarter Business Communications 5. Inside the box If you are removing the IP620 from its carton, you can check the contents against the following list to assure that all parts have been received: Item...
  • Page 7 H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T...

  • Page 8: Adjustable Stand

    Figure 3 Adjustable Stand Your IP620 telephone is equipped with an integrated universal adjustable positioning stand. This feature allows you to position the telephone as you wish for your own optimum viewing angle. The design of the stand also allows the telephone to be wall mounted if desired –...

  • Page 9: Phone Buttons And Hardware

    Directories: Use to access Call History and Phone Books. Messages: Use to access voice mail Red = unheard voice messages Figure 4 IPitomy IP620 Buttons and Hardware Definitions waiting Menu: Used to set features and access programming. 480X272 Color LCD...

  • Page 10: Ip620 Display

    E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 9. IP620 Display Phone Standby Display Menu/Call History...

  • Page 11: Placing A Call

    1) The IPitomy PBX will automatically place your call based on the number dialed. a) Extension calls and network numbers are dialed in the same manner. 2) When calling an IPitomy telephone extension it is possible to place the call with hands-free reply. To do this preface the extension number with 3) The example in the display in these instructions shows extension 4950.

  • Page 12: Placing A Call (Pre-Dial)

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 11.

  • Page 13: Using Last Number Redial

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T...

  • Page 14: Using Call Logs

    E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 15. Using Call Logs: Your IPitomy IP620 telephone will store 100 numbers each for the following Call Logs:  Missed Calls ...

  • Page 15: Answering A Call

    Press Headset Button Notes: 1) Your IP620 gives you the option of Rejecting a ringing call. To do so press while ringing. 2) The example in the display in these instructions shows extension 4950. Your phone line number will likely be different.

  • Page 16: Auto - Answer: Answering A Call

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 18.

  • Page 17: Using Hold And Auto Hold

    You can hold calls and then retrieve them when you’re able. Auto Hold Your IP620 will automatically hold calls for you. While already on one line – press another (ringing or idle); the first call is held and the next line is accessed.

  • Page 18: Transfer A Call

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 20.

  • Page 19: Transfer Line-To-Line

    Smarter Business Communications 21. Transfer Line-to-Line Sometimes it’s desirable to transfer a call to a line that you have previously placed on hold. The IP620 makes this possible with Transfer Line-to-Line. In this operation, one caller is on hold and the other is on the active line (connected to you). To connect these two people together simply transfer the connected call to the held call.

  • Page 20: Do Not Disturb (Dnd)

    24. Selective DND Since up to eight SIP Accounts may be registered on your phone you may wish to activate DND on one or more specific SIP Lines. While leaving others available The IP620 accommodates this nicely with Selective DND.

  • Page 21: Conference - Three-Way

    Conference calling allows you to merge two other people onto a connection on your telephone. (3-way conference = you and two others.) When using an IPitomy IP PBX, conference capacities are greatly increased through the use of Conference Rooms. Conference – Three-Way is a telephone centric feature.

  • Page 22: Conference Rooms 901 & 902

    26. Conference Rooms 901 & 902 Conference Rooms are an IPitomy IP PBX feature and allow up to 32 parties to be connected. All IPitomy IP PBX’s are equipped with two Conference Rooms minimum (Room 901 and Room 902). Additional Conference Rooms are available as an option.

  • Page 23: Phonebook Individual/Enterprise

    “Park” Call. Button 6, 7 and 8 are designated Park locations 701, 702, and 703. Using Call Park is as simple as pressing the Park Call Button. When you do this the IPitomy IP PBX will position the call on the next available Park location (that is, if 701 is already in use, 702 will be selected.) The IPitomy IP PBX will verbally advise you of the park location where the call has been positioned.
  • Page 24 H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications If you want to…...
  • Page 25 H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications Phone Book (cont.)

  • Page 26: Speed Dial

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 29.

  • Page 27: Transfer To Voice Mail

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 30.

  • Page 28: Voice Mail Setup (The First Time You Log In)

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 34.

  • Page 29: Voice Mail - Listening To Messages

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T...
  • Page 30 H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T...

  • Page 31: Voice Mailbox - Greetings

    I will return on Monday, February 24.” Default Greetings - If you do not record any greetings, IPitomy will play a set of default greetings depending on the status of your extension. Be sure to record your name so your greeting will be a little more professional sounding.

  • Page 32: Phone Setup - Custom Ringing

    42. SPC – Starting Smart Personal Console 1) Open a web browser (e.g. Firefox, Microsoft Internet Explorer) 2) Navigate to the IPitomy IP-PBX by entering the IP-Address of the PBX in the Address Bar. Obtain the address 192.168.1.249/ippbx from your system administrator. At default the address is...
  • Page 33 H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T...

  • Page 34: Spc - Home

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 43.

  • Page 35: Spc - My Account

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 44.
  • Page 36 Set to yes to delete voice messages that are sent to email. Caution should be taken when using this feature. Email delivery of voice mail is not monitored for success through your email provider. IPitomy sends an email and its successful delivery is subject to internet email delivery conditions.

  • Page 37: Spc - Follow-Me Forward - Numbers And Settings

    45. SPC – Follow-Me Forward – Numbers and Settings Follow-Me Call Forward is a powerful feature of your IPitomy IP-PBX. Follow-Me Call Forward can be set to attempt to reach you at several locations. Locations can be searched sequentially or simultaneously using both Priority Settings and Rings to attempt at each destination.
  • Page 38 H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T...

  • Page 39: Spc - My Account - My Phone Settings

    47. SPC – My Phone Settings – Key Settings The Programmable Buttons of the IP620 are available here for assignment. In the picture, the first four buttons (0-3) are “Reserved”. This means that they have been assigned in database administration as Line buttons and are not available for program options through SPC.

  • Page 40: Spc - My Phone Settings - Audio Settings

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications Key Settings –...

  • Page 41: Spc - My Phone Settings - Sip / Network Settings

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 49.

  • Page 42: Spc - My Phone Settings - Display Settings

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 50.

  • Page 43: Spc - My Phone Settings - Expansion Modules

    51. SPC – My Phone Settings – Expansion Modules When your IP620 is equipped with one or more (up to six maximum) IPX32 Expansion Modules, you have an additional 32 buttons per module that can be programmed for various functions.

  • Page 44: Spc - My Schedule

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 52.

  • Page 45: Spc - Call Log

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 53.

  • Page 46: Spc - Voice Mail

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 54.

  • Page 47: Spc - Voice Mail - My Greetings

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 55.

  • Page 48: Spc Exit

    You can exit from SPC at any time using the Logout button at the upper-right of the web page. 57. Volume Adjustments – Receivers/Speaker Your IP620 telephone has the ability to adjust volume settings in both directions for the call types:  Handset ...

  • Page 49: Volume Adjustment - Microphones

    H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T Smarter Business Communications 58.

  • Page 50: Menu

    V O I C E E N D P O I N T Smarter Business Communications 59. Menu Your IP620 has many settings available via its MENU function. They are listed below. Language English only is available at this time...
  • Page 51 H D - E Q U I P P E D IP620 E N T E R P R I S E - G R A D E V O I C E E N D P O I N T...

  • Page 52: Buttons And Codes

    Transfer to + ext # Voicemail: want to ring their extension IPitomy’s directory and dial by name service Directory: Use this to transfer a caller when you don’t need to speak to the party you Blind Transfer: are transferring to before sending them the call...

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