IPitomy IP550 User Manual
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IPitomy IP550 User Manual

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IPitomy IP550
SIP IP Phone
User Guide
IPitomy Confidential
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Summary of Contents for IPitomy IP550

  • Page 1 IPitomy IP550 SIP IP Phone User Guide IPitomy Confidential...
  • Page 2 ..............4 3-person symbol ..........5 Mail symbol ............5 Standby Mode..............................6 Making a Telephone Call..........................6 Dialing from the Call List..........................6 Last Number Redialing..........................6 Calling From Missed Call List ......................... 7 Calling From Called List .......................... 7 IPitomy Confidential...

  • Page 3: Table Of Contents

    Line Screens..............................35 APPENDIX A TROUBLESHOOTING ..................... 37 Overview ..............................37 General Problems............................37 APPENDIX B SPECIFICATIONS ....................38 IP Phone ............................... 38 APPENDIX C MMI SPECIFICATIONS ..................39 1. DISPLAY RULE ............................. 39 1.1 Idle Display ............................39 IPitomy Confidential...
  • Page 4 3.8.4 Factory Default..........................94 3.9 Password ..............................98 3.10 Phone Lock ............................100 3.11 PHONE BOOK..........................100 3.12 Service ..............................103 3.12.1 Dialed Call list........................... 104 3.12.2 Missed Call list.......................... 104 4.SOFT KEY ..............................106 4.1 Programmable functions ........................106 IPitomy Confidential...
  • Page 5 Table of Contents 4.1.1 DND ............................106 4.1.2 Busy Lamp Field ......................... 107 4.2 State-Based Soft Keys ......................... 108 4.2.1 Idle state ............................109 4.2.2 Connected state..........................110 4.2.3 Incoming state ..........................111 4.2.4 Outgoing state..........................112 IPitomy Confidential...
  • Page 6 The following items should be included: • The IP Phone • Stand • Handset • Spiral handset connecting cable • Power Adapter • One Ethernet UTP cable If any of the above items are damaged or missing, please contact your dealer immediately. IPitomy Confidential...
  • Page 7 3. Power Up Connect the supplied power adapter to the IP Phone and power up. Use only the power adapter provided. Using a different one may cause hardware damage. Figure 1: Connecting IP Phone and Your PC IPitomy Confidential...
  • Page 8 Figure 2: IP Phone Faceplate Dialpad, Navigation, Soft, and Programmable Keys 0~9, *, #, A~Z, a~z Normal digits. Navigation Keys Navigation buttons: Up, Down, Left, and Right. Soft Keys Customer-definable keys with text display and LED Programmable Keys Customer-definable keys with LED IPitomy Confidential...
  • Page 9 22 No Serv When lit, indicating the current Line is not registered, “No Service” 23 DND When lit, indicating the phone rejects any incoming call. 24 FWD When lit, Call forward feature is enabled for the current Line. IPitomy Confidential...
  • Page 10 Operation 25 3-person symbol When lit, indicating the phone is under 3-way conference. 26 Mail symbol When lit, indicating the Line has voicemail(s). IPitomy Confidential...
  • Page 11 Press Detail for checking the chosen account. Press Dial or Quit to dial or quit to the upper menu. The” Dial” or “Quit to dial” function has to be first defined in soft keys settings in the webpage. ( See manual Page 21) IPitomy Confidential...

  • Page 12: Answering A Call

    When someone calls you, the caller’s name and number are displayed on the third line of the LCD panel. To answer the call, simply pick up the HANDSET or press Speaker/Headset button. Louis 3203 Remus Answer Ignore For more detailed operation information, please refer to Appendix for MMI specifications. IPitomy Confidential...

  • Page 13: Muting A Call

    Press another Line key and dial the second number when you hear the dial tone. After the second party answers the call, you may switch between the two calls by pressing the associated Line key. For more detailed operation information, please refer to Appendix for MMI specifications. IPitomy Confidential...

  • Page 14: Switching Between Two Calls

    3. The DND feature is enabled or disabled. Using Headset When Speaker key is pressed twice, handsfree will be replaced by headset automatically. Placing Calls Using Headset Press Speaker key twice will automatically seize a line just like user goes off-hook. IPitomy Confidential...

  • Page 15: Switch Audio Between Headset And Speaker

    Pressing Speaker key while in headset mode switches the audio paths from headset to speaker. Pressing Speaker key while in speaker mode switches the audio paths from speaker to head- set. Terminating Calls Using Headset Pressing Hang Up key when conversation is in progress will end the call. IPitomy Confidential...

  • Page 16: Using Phone Book

    Select the item you want to call (the one with a leading *), press Detail key, and then press Dial 4 Edison HOME Line3 Dial SetLabel Edit Quit For more operational details, please refer to Appendix C for MMI specifications. IPitomy Confidential...

  • Page 17: Using The Menu

    To access a sub-menu, press the navigation key and the soft key(s). Entering IP Address Use the numeric keys to enter IP address and net mask. Use Dot’.’ Soft key to input "." (dot). For more operational details, please refer to Appendix C MMI specifications. IPitomy Confidential...

  • Page 18: Menu Tree

    9 Password 4 Factory Default 8 Auto Prov. For more operational details, please refer to Appendix C for MMI specifications. 10 Phone Lock When settings are changed, it is required to save the settings and reboot IP Phone. IPitomy Confidential...

  • Page 19: Web Setup

    Using Your Web Browser To establish a connection from your PC to the IP Phone: 1. Start your web browser. 2. In the Address box, enter "HTTP://" and the IP Address of the IP Phone, for example: 192.168.1.250. http://192.168.1.250/ IPitomy Confidential...

  • Page 20: Login

    After connecting to the IP Phone from a web browser, you will see the following Login screen By default, the user name is “admin” and the default password is “1234”. Figure 3: Login Screen Enter the user name and password and click the OK button to log in the IP Phone. IPitomy Confidential...

  • Page 21: Network Screen

    • Gateway - The IP Address associated with the IP Address above. • Primary DNS – The primary domain name server. • Secondary DNS – Some networks also provide a secon- dary domain name server. Advanced Network Settings IPitomy Confidential...
  • Page 22 VLAN ID for Port 0 and Setting the ID value will identify the associated port to a Port 1 specific VLAN. VLAN Priority for Port 0 Setting the priority values will prioritize the packets on the and Port 1 port. IPitomy Confidential...

  • Page 23: Password Screen

    User Name Enter new user name if desired. Current Password Enter the existing password in this field. User Password Enter the new password here. Password Confirm Enter the new password again. This entry must match the value above. IPitomy Confidential...

  • Page 24: Status Screen

    Indicates the LINK status of ports 0 and 1. MAC Address The MAC address of the IP phone. Firmware Version The application firmware version. Boot Version The current version of the boot loader. Date/Time The build date and time of the application firmware. IPitomy Confidential...

  • Page 25: Phone Lock Screen

    Setup Phone Lock Screen This page allows you to lock the phone and the only phone numbers allowed to dial out when phone is locked. IPitomy Confidential...

  • Page 26: Soft Keys Screens

    BLF: This is a server-specific feature which monitors other phones on the network by sending SUBSCRIBE and receiving NOTIFY methods. You may input the person (Label) IPitomy Confidential...
  • Page 27 Call Retrieve: Server-specific feature to retrieve a call from server. The Label, Value and Line is effective only in idle mode. Last Call Return: Only the Label in idle mode the feature is effective. The phone will record the last incoming call number and line number. IPitomy Confidential...

  • Page 28: Programmable Keys Screen

    LED to show the status of the key if available. Similar to soft keys, one of the 10 features can be selected for each programmable key. Since there are no display concern, no Label and States can be set. IPitomy Confidential...

  • Page 29: Preferences Screen

    Line Specifies the Line through which the call is made. Outgoing Intercom Settings Auto-Answer The server-specific key string for placing an outgoing Intercom call. Microphone Mute Mute/Un-mute microphone when receiving an incoming Intercom call. Effective when Auto-Answer enabled. IPitomy Confidential...
  • Page 30 Line 1 ~ 4 Specify a specific ring tone for each line. Time Setting Time Format Specify 12hr or 24hr for display. Language Settings Web Page Language Specify the language for web page display. Currently, only English is available. IPitomy Confidential...

  • Page 31: Reset Screen

    The page allows you to restart the phone, restore settings to default, and remove user settings via web page and keypad. Phone Restart Phone Reboot the phone. Current Settings Restore To Factory Restore all settings to factory defaults Defaults Remove Local Configu- Restore all user settings via web pages and keypad. ration Settings IPitomy Confidential...

  • Page 32: Call Forward Screen

    Either Off, All, Busy, or No-Answer can be selected. Forward Number The destination you want to forward the incoming call for the Line. Time Effective only for the Line in No-Answer mode. Note: Per line settings, when enabled, over-write the global settings. IPitomy Confidential...

  • Page 33: System Configuration Backup Screen

    The page allows you to backup or restore all information on your phone, including the caller list, phone book, and the system configurations. All files are compressed into a single file, users can check each file when decompressed. Modification of the files is not recommended. IPitomy Confidential...

  • Page 34: Configuration Server Screen

    Settings TFTP Server Specify where the TFTP server is located. Auto-Resync Mode It can be NONE, Configuration Files, Firmware Upgrade, or BOTH. Duration Defines how long the period the phone should be re- synchronize with the server settings. IPitomy Confidential...

  • Page 35: Firmware Upgrade Screen

    Setup Firmware Upgrade Screen The page allows you to upgrade the application firmware. IPitomy Confidential...

  • Page 36: Set Log Level Screen

    Setup Set Log Level Screen The page allows you to set the levels of debug logs. IPitomy Confidential...

  • Page 37: Event Logs Screen

    Setup Event Logs Screen The page allows you to see the debug logs specified by the log levels. The message logs help to debug the troubles you are encountering. IPitomy Confidential...

  • Page 38: Sip-Related Settings

    The T2 timer defined in RFC 3261 Transaction Timer The T4 timer defined in RFC 3261 Transport Protocol UDP or TCP can be selected, UDP recommended. Registration Failed The timer to retry registration when several tries have failed Retry Timer IPitomy Confidential...
  • Page 39 Total of four voice codecs, G.711u, G.711A, G.722 and G.729 can be selected in order. 1 denotes the most prefer- able, and 4 the least. Silence Suppression Enable/Disable the silence suppression. Silence packets (small packets) will be sent when enabled and user is not talking. IPitomy Confidential...

  • Page 40: Line Screens

    Backup Proxy Port The port number of the backup proxy/registrar server. Outbound Proxy Server The outbound proxy server where all signaling and voice packets headed for. Default is 5082. Outbound Proxy Port The port number of the outbound proxy server. IPitomy Confidential...
  • Page 41 Advanced Administration Registration Period The period when the line should re-send the REGISTER method. IPitomy Confidential...

  • Page 42: Appendix Atroubleshooting

    • Some of parameters cannot be effective right after settings, please make sure the changes are saved and restart your phone and check if the changes take effective. • Generally speaking, if the changes are made to network and/or SIP, a phone restart will be necessary. IPitomy Confidential...

  • Page 43: Appendix Bspecifications

    Appendix B Appendix B Appendix B Specifications Specifications Specifications Specifications IP Phone Model IP550 VoIP Signaling Protocol Session Initiation Protocol (SIP) Voice Codecs G.711, G.729AB, G.722 Network Interface: 2 RJ45 10/100 Mbps Ethernet ports to PC and LAN Keypad 44 keys...

  • Page 44: Appendix Cmmi Specifications

    Network link status is shown on line 2 and a LED on the top. If phone connects to network successfully, message “Network Connected” should be displayed on line 2 for Ethernet link status. Date/Time information is shown on line 4. Idle state: DND FWD Serv 5555 Louis Network Connected Sat Jan 1 3:00 IPitomy Confidential...

  • Page 45: Basic Call Features

    Dial a number Dial a number. 5555 Louis 3202 Dial More Inter-Digit Timeout Inter-digit timeout Dialed digits will be sent out after inter-digit timer expires. Inter-digit Timer is programmable. 5555 Louis 3202 Cancel More Press Dial Soft Key IPitomy Confidential...
  • Page 46 Drop More Pre-Dial Dial a number without lifting handset or pressing Line key or speaker key. 5555 Louis 3202 Dial Backspace Quit Dial out Press Dial or lift handset or press Line key or speaker to dial out. IPitomy Confidential...
  • Page 47 5555 Louis 3202 Cancel Answered Remote end answers. Remote answers 5555 Louis 3202 Drop IPitomy Confidential...
  • Page 48 Hang up the Handset or press Hangup key or Drop softkey, call is termi- or Drop softkey nated and display is changed to show idle state message. pressed 5555 Louis Network Connected Sat Jan 1 3:00am Remote End Terminates The Call During call conversation. 5555 Louis 3202 Drop More IPitomy Confidential...

  • Page 49: Incoming Call

    5555 Louis 3202 “Remus” Answer Ignore Answer/ignore Press Answer soft key to pick up call. Press Ignore soft key to reject call and the missed calls counter will be increased by 1. 5555 Louis 3202 “Remus” Drop Missed Calls IPitomy Confidential...

  • Page 50: Waiting Call

    Missed Calls counter will show on idle screen if user misses calls. 5555 Louis Network Connected 4 Missed Calls Sat Jan 1 2:11am 2.1.3.1 Waiting Call When a call is in progress in Line 1. 5555 Louis 3202 Drop IPitomy Confidential...
  • Page 51 Waiting call info is displayed, and Answer and Ignore soft keys shown at L2 5555 Louis 3202 5555 “Anderson” Answer Ignore Press Answer to answer L2 screen shows up the waiting call 5555 “Anderson” Drop Press Ignore to send BYE to the waiting call IPitomy Confidential...

  • Page 52: Redial

    3 3348 Detail Quit Press Detail Key To show the detailed information of the dialed call. Number:3107 Line:1 Sun Feb 1 7:00 Dial Quit Press Dial Press Dial soft key to dial out immediately. 5555 Louis 3202 Cancel More IPitomy Confidential...

  • Page 53: Call Hold

    Press HOLD key to hold current call. Led of line 1 blinks slowly, HOLD led turns on. 5555 Louis 3202 “3207” More Access New Line Press Line Button When access Line2 ~ 4, Line 1 is put on hold. Led of line 1 flash slowly. Dial More IPitomy Confidential...

  • Page 54: Call Hold Retrieve

    2.4 Call Hold Retrieve While Line 1 is on-hold. 5555 Louis 3202 “3202”” More Press Line Button Press Line1 Button Press Line 1 Button to retrieve a held call. 5555 Louis 3202 “3202”” Drop More IPitomy Confidential...

  • Page 55: 3-Way Conference

    Press Conference key Press Conf soft key to start a 2 call. Dial 3203 1. 3202 “Nick” 2. 3203 Drop Press Conference key To start 3-way conference. 5555 ,3202 and 3203 in conversation again 1. 3202 “Nick” 2. 3203 Drop IPitomy Confidential...

  • Page 56: Call Transfer

    Dial a Number & press To start a 2 conversation.-->Dial 3203 and press dial soft key Dial soft key 3203 Drop More Press Transfer key again To transfer the 1 call to the 2nd. LCD screen displays in idle state. IPitomy Confidential...

  • Page 57: Blind Transfer

    Drop More Press Transfer key To hold the current call and access a new line. 3203 Dial More Dial the 2 call and press Blind transfer takes place, LCD screen goes back to idle state. Transfer key again IPitomy Confidential...
  • Page 58 Network Connected Sat Jan 1 3:00 IPitomy Confidential...

  • Page 59: Call Mute

    Mute is enabled. The Mute LED is ON. 5555 Louis 3202 “3202”” Drop More Deactivate Mute By MUTE Key Press MUTE Key Press MUTE key to deactivate Mute function. The Mute led turns OFF. 5555 Louis 3202 “3202”” Drop More IPitomy Confidential...

  • Page 60: Volume Control

    5555 Louis Speaker >>>> Dial More Control Handset Volume Press Volume Up or Volume Down key when handset is lifted. The adjusted volume value will be shown on LCD for 3 seconds. 5555 Louis Handset >>>>> Dial More IPitomy Confidential...

  • Page 61: Voice Mail

    2.10 Voice Mail Voicemail icon The envelope icon appears when voice messages exist. The number shown indicates how many messages you have. DND FWD Serv 5555 Louis VoiceMail: 3/0 1 Missed Call Sat Jan 1 10:38pm IPitomy Confidential...

  • Page 62: Status Icon

    If DND is enabled per phone, DND icon displays the status of DND. DND FWD Serv 5555 Louis Sat Jan 1 9:14am Forward status If forward is enabled on current line or per phone, forward icon will be displayed on top of LCD screen. IPitomy Confidential...

  • Page 63: Line Status

    If current line has voice mails, VM icon will be lit on top of LCD screen. DND FWD Serv 5555 Louis Sat Jan 1 9:14am 2.12 Line Status Line function: Each LED of the line hard key shows the status of the line. The following table provides a description for each LED status. IPitomy Confidential...
  • Page 64 There is no call activity for the line Off-hook or during a call A call is connected to the IP phone on this line. Ringing Fast flashing A call is ringing at this line. On Hold Slow flashing This line is on hold. IPitomy Confidential...

  • Page 65: Programming Via Phone Ui

    Press MENU key to enter the programming menu. Press Up and Down to change selection. Menu List 1*Language 2 Time and Date 3 Tones 4 Display Show Done Note: If the parameters being modified are line-related, only line 1 will be set. IPitomy Confidential...

  • Page 66: Language

    ISO 8859-1 font set is supported, all fonts except English needs verifications from customers. Menu List 1* Language 2 Time and Date. 3 Tones 4 Display Show Done Press Change soft key to select Language setting. Language English Change Cancel Done SP550 supports the font set defined in ISO 8859-1. IPitomy Confidential...

  • Page 67: Time And Date

    Time Format Time Zone Time and Date 1* Time Server 2 Time Format 3 Time Zone Show Done User can press up and down navigation key or option number to select the option, and configure the IP phone. IPitomy Confidential...

  • Page 68: Time Server

    Cancel Done 3.2.2 Time Format In this option, user can change time format between 12h and 24h in the IP phone. Select “Time Format” option to configure time format . Time and Date Time Format Change Cancel Done IPitomy Confidential...
  • Page 69 Press Change to configure time format . Time and Date Time Format Change Cancel Done IPitomy Confidential...

  • Page 70: Time Zone

    User can configure time zone in this option. Select Time Zone and press up/down navigation key to configure config- ure. Press Done to save or press Cancel to return to previous screen. Time Zone 1*Kwajalein 2 Midway Island 3 Hawaii 4 Alaska Cancel Done IPitomy Confidential...

  • Page 71: Tones

    Dial tone. Ring back tone. Busy tone. Congestion tone. Call waiting tone. The country tone sets list is shown as following: US (default- also used in Canada) United Kingdom Italy Germany France IPitomy Confidential...
  • Page 72 Australia IPitomy Confidential...

  • Page 73: Display

    There are 3 backlight modes could be selected by user. Always off, Always on, Automatic. In Automatic mode, user can setup Backlight on time by pressing the Advanced button. Backlight *Auto Change Advanced Cancel Done Backlight On Time (s) IPitomy Confidential...
  • Page 74 Backspace Clear Cancel Done IPitomy Confidential...

  • Page 75: Call Forward

    Select “ALL” in Mode option, by pressing Left/Right button, and setup destination phone number. IP phone will forward any incoming call to destination phone number. Call Forward Number:3202 Mode: ALL Seconds: 2 Backspace Cancel Done 1111 Louis Network Connected IPitomy Confidential...
  • Page 76 Sat Jan 1 12:30am CFWD IPitomy Confidential...
  • Page 77 Select “Busy” in Mode option then setup destination phone number. IP phone will forward any incoming call to destination phone number if it is already in use (one line is busy). Call Forward Number:3202 Mode: Busy Seconds: 5 Backspace Cancel Done 1111 Louis IPitomy Confidential...
  • Page 78 Network Connected Sat Jan 1 12:30am CFWD Busy IPitomy Confidential...

  • Page 79: Network

    Enter Network Setting option list and start to configure. Network Settings 1*DHCP 2 IP Address 3 Subnet Mask 4 Gateway Show Done 3.6.1 DHCP Enter DHCP option and select Yes or No. Press Done to save and return IPitomy Confidential...
  • Page 80 Press Done and restart message will show on LCD screen if this option has been changed. Press Restart to restart IP phone. Press Cancel to return to previous menu. Are you sure you wish to Restart the phone? Restart Cancel IPitomy Confidential...

  • Page 81: Ip Address

    Press Done and restart message will show on LCD screen if this option has been changed. Press Restart to restart IP phone. Press Cancel to return to previous menu. Are you sure you wish to Restart the phone? Restart Cancel IPitomy Confidential...

  • Page 82: Subnet Mask

    Press Done and restart message will show on LCD screen if this option has been changed. Press Restart to restart IP phone. Press Cancel to return to previous menu. Are you sure you wish to Restart the phone? Restart Cancel IPitomy Confidential...

  • Page 83: Gateway

    Press Done and restart message will show on LCD screen if this option has been changed. Press Restart to restart IP phone. Press Cancel to return to previous menu. Are you sure you wish to Restart the phone? Restart Cancel IPitomy Confidential...

  • Page 84: Dns

    Press Done and restart message will show on LCD screen if this option has been changed. Press Restart to restart IP phone. Press Cancel to return to previous menu. Are you sure you wish to Restart the phone? Restart Cancel IPitomy Confidential...

  • Page 85: Vlan

    Change Cancel Done VLAN ID Enter VLAN ID option and choose Port 0 or 1. Press Done to save or press Cancel to return to previous menu. VLAN ID 1*Port 0 2 Port 1 Show Done Port 0 IPitomy Confidential...
  • Page 86 Cancel to return to previous menu. Port 0 Priority Backspace Cancel Done Port 1 Enter VLAN Priority and enter ID number range from 1-4094. Press Done to save or press Cancel to return to previous menu. Port 1 Priority Backspace IPitomy Confidential...

  • Page 87: Type Of Service / Diffserv

    Cancel Done 3.6.7 Type of Service / DiffServ Enter Type of Service option and select RTP. Press Done to return to previous screen. Type of Service ToS 1*RTP IPitomy Confidential...

  • Page 88: Sip Settings

    Type of Service ToS Backspace Cancel Done 3.7 SIP Settings User could configure the following SIP parameters via IP phone UI. Proxy IP Proxy Port Phone Number Screen Name Auth. Name Auth. Password RTP Port Base IPitomy Confidential...
  • Page 89 SIP Settings 1*Proxy IP 2 Proxy Port 3 Phone Number 4 Screen Name Show Done Note: Before access SIP setting option, administrator password is required. Only Line 1 parameters are modified. IPitomy Confidential...

  • Page 90: Proxy Ip

    Press Cancel to return to previous menu. Press Done then Restart to restart IP phone. SIP Settings 1*Proxy IP 2 Proxy Port 3 Phone Number 4 Screen Name Show Done Are you sure you wish to Restart the phone? Restart Done IPitomy Confidential...

  • Page 91: Proxy Port

    Press Done to return to previous menu. Press Restart to restart IP phone. SIP Settings 1*Proxy IP 2 Proxy Port 3 Phone Number 4 Screen Name Show Done Are you sure you wish to Restart the phone? Restart Done IPitomy Confidential...

  • Page 92: Phone Number

    Press Done to return to previous menu. Press Restart to restart IP phone. SIP Settings 1*Proxy IP 2 Proxy Port 3 Phone Number 4 Screen Name Show Done Are you sure you wish to Restart the phone? Restart Done IPitomy Confidential...

  • Page 93: Screen Name

    Restart message will show on the lcd screen. Press Restart to restart IP phone. SIP Settings 1*Proxy IP 2 Proxy Port 3 Phone Number 4 Screen Name Show Done Are you sure you wish to Restart the phone? Restart Done IPitomy Confidential...

  • Page 94: Authentication Name

    Restart message will show on the lcd screen. Press Restart to restart IP phone. SIP Settings 1*Proxy IP 2 Proxy Port 3 Phone Number 4 Screen Name Show Done Are you sure you wish to Restart the phone? Restart Done IPitomy Confidential...

  • Page 95: Authentication Password

    Restart message will show on the lcd screen. Press Restart to restart IP phone. SIP Settings 1*Proxy IP 2 Proxy Port 3 Phone Number 4 Screen Name Show Done Are you sure you wish to Restart the phone? Restart Done IPitomy Confidential...

  • Page 96: Rtp Port Base

    Restart message will show on the lcd screen. Press Restart to restart IP phone. SIP Settings 1*Proxy IP 2 Proxy Port 3 Phone Number 4 Screen Name Show Done Are you sure you wish to Restart the phone? Restart Done IPitomy Confidential...

  • Page 97: Auto Prov

    Asterisk IP PBXs, such as IP1000, and IP1500 soon. Auto Prov. Extension Number 3400 Backspace NextsSpace Cancel Done Press the desired extension number, 3400 in this example, and press Done key. The auto-provision process starts negotiating with the PBX for establishing a correct extension. IPitomy Confidential...

  • Page 98: Phone Status

    1*Network Status 2 Firmware Version 3 Restart Phone 4 Factory default Show Done 3.8.1 Network Status Enter Network Status option to view the status of IP phone. LinkSt. Port0: LinkSt. Port1: DOWN IP Addr 10.30.48.47 MAC Addr 00-08-5D-1A-04-36 Done IPitomy Confidential...

  • Page 99: Firmware Version

    Enter Restart Phone menu. Press Restart soft key to restart IP phone. Are you sure you wish to restart the phone? Restart Cancel 3.8.4 Factory Default Enter the administrator password before restore IP phone to default. Please enter the Administrator Password Password Enter Backspace Clear Quit IPitomy Confidential...
  • Page 100 Select Factory defaults to restore or Remove local config to restore. Factory Defaults 1*Factory defaults 2 Remove local config Show Done IPitomy Confidential...
  • Page 101 Setting phone back to Factory Defaults After timeout Press Restart soft key to restart IP phone or Cancel soft key to return to previous menu. Are you sure you wish to restart the phone? Restart Cancel Remove Local Config IPitomy Confidential...
  • Page 102 Removed phone back to local config then wait for timeout to return to Restart page. Remove local config After timeout Press Restart soft key to restart IP phone or Cancel soft key to return to previous menu. Are you sure you wish to restart the phone? Restart Cancel IPitomy Confidential...

  • Page 103: Password

    Enter new password, then press Enter soft key. New Password Password:5678 Enter Backspace Clear Quit Re-enter Password Re-enter new password again, the press Enter. “Password Changed” will show on the screen for a few seconds then return idle state. IPitomy Confidential...
  • Page 104 If Enter wrong password, then press Enter soft key to Re-enter password again. If Re-enter wrong password, then it will be showed Invalid Pass- word and system will auto return to previous menu Current Password Invalid Password Quit Current Password Password: Enter Backspace Clear Quit IPitomy Confidential...

  • Page 105: Phone Lock

    User can press “PHONE BOOK” predefined key to access or edit phone book of the IP phone. Press PHONE BOOK key to enter phone book mode and press up or down key to look for each user 1*Louis 2 Remus 3 Michael 4 Eugene Detail Delete Search Add New Quit Search IPitomy Confidential...
  • Page 106 To change the attribute of the record, either HOME, OFFICE or MOBILE is available for the attribute. Press Set Label to set it. 1 David MOBILE 5899983 Line 1 Dial Delete Set Label Edit Quit Dial out Press Dial soft key to dial out. 1111 Louis IPitomy Confidential...
  • Page 107 Louis 3202 Line : 1 Save Backspace Cancel Press Save soft key to save this entry. Press OK soft key to return phone book list menu. Entry Saved Delete Press Delete soft key to delete the selected entry. IPitomy Confidential...

  • Page 108: Service

    Entry Saved 3.12 Service User can press SERVICE predefined key to access Dialed Call list and Missed Call list. Press SERVICE key Dial Call list and Miss Call list are shown on the IP phone screen. IPitomy Confidential...

  • Page 109: Dialed Call List

    Press Dial soft key to dial out and wait for remote answer. Press Quit soft key to return previous screen. 1111 Louis 3202 Dial Quit 3.12.2 Missed Call list. Select Missed Call list option Note: No missed call can be showing if no CID detected Missed Call list 1.*”Louis”(3107) IPitomy Confidential...
  • Page 110 Press Detail soft key to see detail information. Press Quit soft key to return previous screen. Name:”3202” Number:3102 Thu Nov 29 11:56am Dial Quit Dial out Press Dial soft key to dial out and wait for remote answer. 1111 Louis 3202 Cancel More IPitomy Confidential...

  • Page 111: Soft Key

    This is usually used to dial the server-specific string of digits for some specific services. 4.1.1 DND DND: When user press DND soft key to enable/disable “Do not Disturb”, the LED of soft key will be turn on/off and the color is green. IPitomy Confidential...

  • Page 112: Busy Lamp Field

    Idle Busy blinking Ringing User can use the BLF soft key to dial out if the remote extension is idle. User can use the BLF soft key to pick up the call if the remote extension is ringing. IPitomy Confidential...

  • Page 113: State-Based Soft Keys

    Idle, connected, incoming, outgoing, Do Not Disturb (DND) Idle, connected, incoming, outgoing, Idle, connected, incoming, outgoing, Last Call Return (LCR) Idle, Park Connected, Idle, Call retrieve Call pickup Idle, incoming, Intercom Idle, outgoing Prefix Idle, connected, Table 4.1 IPitomy Confidential...

  • Page 114: Idle State

    More soft key to switch soft key page if more than 5 soft key are defined via Web UI. 1111 Louis Sat Jan 1 5:47am 3202 More Press More Press More soft key to switch soft key page. 1111 Louis Sat Jan 1 5:47am 3203 Callers More IPitomy Confidential...

  • Page 115: Connected State

    Check table 4.1 to see which types of soft key work in this state. Predefined soft keys will show on this state first, press More soft key to show Stated-Based soft keys. 1111 Louis 3202 Drop More Press More Press More soft key to switch soft key page. 1111 Louis 3202 3203 Callers More IPitomy Confidential...

  • Page 116: Incoming State

    Check table 4.1 to see which types of soft key work in this state. Predefined soft keys will show on this state first, press More soft key to show Stated-Based soft keys. 1111 Louis 3202 Answer Ignore More Press More Press More soft key to switch soft key page. 1111 Louis 3202 3203 Callers More IPitomy Confidential...

  • Page 117: Outgoing State

    Check table 4.1 to see which types of soft key work in this state. Predefined soft keys will show on this state first, press More soft key to show State-Based soft keys. 1111 Louis 3202 Cancel More Press More Press More soft key to switch soft key page. 1111 Louis 3202 3203 More IPitomy Confidential...

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