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Eliminating minor
faults yourself
Before you call customer service, please
check whether you can eliminate the fault
yourself based on the following
information.
A technician who is called out for
consultation purposes will charge the
customer, even if the appliance is still
under guarantee.
What to do if ...
... the freezer compartment is too cold:
S The temperature selector has been set
too low.
S Fast freeze was inadvertently left ON
(yellow pilot light is ON). Switch OFF fast
freeze.
... all the pilot lights are OFF,
Check whether:
S The appliance has been switched ON.
S There has been a power failure.
S The fuse for the building electrical
system has been switched OFF.
S The mains plug has been correctly
inserted into the socket.
16
... the temperature warning lamp (red)
is glowing.
The freezer compartment is too warm
because:
S The door was opened frequently or
large quantities of fresh food were
frozen.
S The temperature selector was set to a
higher setting.
S The ventilation slots were covered.
When these faults have been rectified, the
temperature warning light goes out. If the
light does NOT go out, call customer
service.
Customer service
Please check your telephone book or the
customer service list for your nearest
customer service facility. When
contacting customer service, please
ALWAYS quote the product number
(E number) and production number
(FD number) of your appliance.
These numbers can be found on the
rating plate. Fig. e
To prevent unnecessary call outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
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