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Eircom Advantage Installation Manual

Executive phone
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Advantage IP Executive Installation Guide
eircom advantage IP
Executive Phone
Installation Guide
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Summary of Contents for Eircom Advantage

  • Page 1 Advantage IP Executive Installation Guide eircom advantage IP Executive Phone Installation Guide...
  • Page 2 Advantage IP Executive Installation Guide Specifications subject to change without notice. This manual is based on Advantage IP Executive software version UN02007 Kernel 2_4_20 and Advantage Call Server software version 56.348. DM-950 Rev 2...

  • Page 3: Table Of Contents

    Programming the phone with a web browser ..................9 Local LAN Connection ......................... 10 Wiring Connections ..........................10 Installing and Programming the Advantage IP Executive for use over a LAN ....... 11 Step 1 Cabling ............................11 Step 2 Power ............................11 Step 3 Starting the phone ........................
  • Page 4 Advantage IP Executive Installation Guide Features ................................34 Remote Worker solution ..........................34 Requirements at Remote site ......................34 Requirements at Head office......................34 LAN IP solution ............................... 35 Security ................................35 Recommendations ............................35 Technical Specification ............................ 35 Physical Characteristics ........................... 36 Electronic Headset Volume Control .......................

  • Page 5: Introduction

    One Installation guide (this guide) One Quick Reference Guide There are two possibilities for connecting the Advantage IP Executive to the Advantage system – as a remote teleworker or as a local extension connected to the Advantage system on a LAN.

  • Page 6: Remote Teleworker Connection

    A remote teleworker with a broadband Internet connection can connect the Advantage IP Executive to the Advantage system in the main office across the Internet. The remote Advantage IP Executive will have the full system phone capability the same as an internal Advantage IP extension.

  • Page 7: Installing And Programming The Advantage Ip Executive For Remote Working

    Advantage IP Executive Installation Guide Installing and Programming the Advantage IP Executive for Remote working Step 1 Cabling Connect the LAN port of the phone to the broadband router using the straight Ethernet cable. Step 2 Power Connect the plug top power supply to the DC Power socket on the phone and to the electrical mains.

  • Page 8: Step 5 Enter The Address Of The Advantage System

    The last option in the wizard allows you to enable quality of service. Once you have answered Yes or No to this question, the setup wizard is complete and the Advantage IP Executive will attempt to connect to the Advantage system over the public Internet.

  • Page 9: Connected State

    The Advantage IP Executive may be programmed via a web browser interface. Open a browser on any PC that is on the same LAN and point it to the IP address of the Advantage IP Executive. Authentication details are as follows:...

  • Page 10: Local Lan Connection

    Advantage IP Executive Installation Guide Local LAN Connection The Advantage IP Executive may be connected to the Advantage system on the same Local area network. This allows additional digital IP telephones to be connected to the Advantage system without the need for additional digital ports.

  • Page 11: Installing And Programming The Advantage Ip Executive For Use Over A Lan

    Advantage IP Executive Installation Guide Installing and Programming the Advantage IP Executive for use over a Step 1 Cabling Connect the LAN port of the phone to the connection point of the local area network using the straight Ethernet cable supplied.

  • Page 12: Step 5 Enter The Address Of The Advantage System

    The last option in the wizard allows you to enable quality of service. Once you have answered Yes or No to this question, the setup wizard is complete and the Advantage IP will attempt to connect to the Advantage system.

  • Page 13: Connected Stated

    The Advantage IP Executive may be programmed via a web browser interface. Open a browser on any PC that is on the same LAN and point it to the IP address of the Advantage IP Executive. Authentication details are as follows:...

  • Page 14: Configuring The Advantage System For Ip Telephones

    The Advantage system must be equipped with an applications card and a software license for each Advantage IP Executive using an IP channel. The number of IP channels active on the system can be checked, by logging into the Advantage system using the installer login and password as described in the system manual.
  • Page 15 Click in the link called ‘more’ after the Applications Card version number to display the following screen. The number of active IP Compression channels is shown here. Each channel requires a software license, which can be purchased from your Advantage System supplier.

  • Page 16: Extension Name And Extension Pin

    The Advantage system administrator must configure an extension name and extension PIN for each Advantage IP Executive on the system. This is done by connecting to the Advantage system, through the web browser interface, using the installer login and password as described in the Advantage System Manual.

  • Page 17: Default Gateway

    The extension name and PIN code are now registered on the Advantage system. Default Gateway The Advantage system must be programmed with the IP address of the default gateway for Internet access, which is entered on the IP Addresses page. This allows the Advantage system to direct outgoing traffic to the correct Internet gateway.

  • Page 18: Port Forwarding

    IP address of the Advantage system on the LAN. Traffic on the following three ports must be sent to the local IP address of the Advantage system: Port 5075 for TCP packets (allows registration and signaling)
  • Page 19 Advantage IP Executive Installation Guide Step 1 Connect to the home page. Using a PC connected on the LAN as shown in the diagram, open a browser and type in the LAN IP address of the Netopia Modem Router. The default IP address is 192.168.1.254. However this may have been changed by the LAN administrator at installation.
  • Page 20 Advantage IP Executive Installation Guide Step 2 Lower the level of Firewall protection Click on the link Firewall in the top left corner of this page and the following screen will be displayed Set the level of firewall protection to LOW and press the button ‘Save Changes’.
  • Page 21 Advantage IP Executive Installation Guide Step 3 Define the port forwarding for TCP Click on the link ‘Custom Services’ on the top left corner of the screen and the following screen is displayed...
  • Page 22 Advantage IP Executive Installation Guide Click on the button ‘Define Custom Service’ to display the next screen: Select the button ‘Port Forwarding: Range of Ports’ as shown and press ‘Next’.
  • Page 23 Advantage IP Executive Installation Guide At the next screen type in the following information as shown: Service Name: Advantage TCP Global Port Range: 5075 - 5075 Base Host Port: 5075 Protocol: Press ‘Next’ and on the following screen press ‘Done’.
  • Page 24 Advantage IP Executive Installation Guide On the next screen, open the dropdown list and select the service ‘Advantage TCP’ which you have defined and press the button ‘Enable’.
  • Page 25 Advantage IP Executive Installation Guide The following screen is displayed: In the dropdown box ‘Select Host Service’ choose the local LAN IP address of the Advantage system. Press ‘Enable’.
  • Page 26 Advantage IP Executive Installation Guide All TCP traffic on port 5075 will now be forwarded to the Advantage system and this is recorded as shown on the following screen.
  • Page 27 Advantage IP Executive Installation Guide Step 4 Define port Forwarding for UDP Press the button ‘Define Custom Service’ to display the following screen. Select ‘Port Forwarding: Range of Ports’ and press ‘Next’.
  • Page 28 Advantage IP Executive Installation Guide Type in the following information on the next screen as shown: Service Name: Advantage UDP Global Port range: 50000 – 50001 Base Host Port: 50000 Protocol: Press ‘Next’ and on the following screen, press ‘Done’. The next screen is displayed.
  • Page 29 Advantage IP Executive Installation Guide Select ‘Advantage UDP’ from the drop down menu and press Enable.
  • Page 30 Advantage IP Executive Installation Guide In the following screen select the local LAN IP address of the Advantage system in the box ‘Select Host Device’ and press ‘Enable’.
  • Page 31 Advantage IP Executive Installation Guide All UDP traffic on ports 50000 and 50001 will now be forwarded to the Advantage system and this is recorded as shown on the next screen. This completes the configuration of the Port Forwarding.

  • Page 32: Trouble Shooting

    IP address range and also connected to the same LAN. If there is no DHCP server active to allocate an IP address to the Advantage IP Executive, then the DHCP client in the phone must be set to disabled and the IP address entered manually.

  • Page 33: 5.1.5 Failure To Boot Up

    Advantage IP Executive Installation Guide 5.1.5 Failure to boot up If the display is stuck in “ …” mode for longer than 2 Advantage IP Executive, Booting….., Please Wait minutes, please contact your dealer or service point for assistance.

  • Page 34: Summary - Advantage Ip Executive

    Advantage IP Executive Installation Guide The Advantage IP Executive is a user friendly VoIP Terminal for use with the Advantage systems. It can be used as a fully featured key set, with line and extension status and access, for the home worker over the Internet or connected directly to the in-house company LAN.

  • Page 35: Lan Ip Solution

    Advantage IP Executive Installation Guide LAN IP solution The Advantage system must be equipped with an Applications card with one IP channel license • per user (maximum 8). One valid IP address for the Advantage system from within the customer’s private LAN address •...

  • Page 36: Physical Characteristics

    Advantage IP Executive Installation Guide Physical Characteristics 4-line x 20 character back-lit display Context sensitive navigation keys Full Hands free Operation Electronic Headset Volume Control Electronic loudspeaker Volume Control Electronic Ringer volume Control Fixed Function Keys x 6, with dual colour LED’s...

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