Sending Information To Tomtom; Memory Card Slot; Device Not Starting; Charging Your Device - TomTom Rider Reference Manual

To ensure good satellite reception, use your Rider outdoors and keep it upright. Large objects such
as tall buildings can sometimes interfere with reception.
Important: QuickGPSFix contains information about satellite positions which helps your Rider find
your position faster. QuickGPSFix information is sent to Always Connected devices in real time and
to Smartphone Connected devices when connected to TomTom services using your smartphone. You
can also update QuickGPSFix using MyDrive.

Sending information to TomTom

When you first start navigating or you have reset your Rider, your Rider asks for permission to
collect some information about your use of the navigation device. The information is stored on your
Rider until we retrieve it. We use it anonymously to improve our products and services. If you use
our services, we will also use your location information to deliver the services to you.
You can change whether you send this information to us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order to
receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
Additional information
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
You can find current and more detailed information at tomtom.com/privacy.

Memory card slot

Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to
When your Rider is up to date, you can use a memory card as extra storage space to add extra
maps, tracks or routes to your device. Maps can be purchased from tomtom.com.

Device not starting

In rare cases, your TomTom Rider may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your Rider to the car
charger. It can take 3 - 5 hours to fully charge the battery, depending on the type of device.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your Rider begins to restart.

Charging your device

The battery in your TomTom Rider charges when you connect it to the car charger, to your
computer or to a USB Home Charger.
MyDrive using a computer.
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