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Q
Water went into my device. What do I do?
A
First, remove your battery from the device and
dry them in a dry place. After drying for a period
of time try turning it on. If it still does not turn
on, the main-board or other parts needs to be
replaced. Please refer to your service center.
Q
It won't turn on.
A
The program may be damaged. Please try resetting
your device. If it still doesn't work, refer to your
service center.
Q
It won't charge.
A
Make sure the power cable and your device
has been connected correctly. Try cleaning your
charging terminals. If it still doesn't work, your
battery life might be finished or it can be a broken
battery. (The battery warranty is 6 menthes)
Q
How do I get the repair service?
A
You can send via a delivery service to the
headquarters. When sending the package make
sure you pay for the shipping fee in advance.
When the repair is finished the headquarters will
be covering the shipping fee.
Q
My battery drains very quickly.
A
The battery can be drained quickly when the
Wi-Fi or Bluetooth is turned on. If it drains quickly
regardless of using the options above, please
purchase another battery.
If you have done the above and the device still
does not work, please refer to the service center.
After the 1 year warranty the repair service will be
charged.
BIP-1500
77
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