TECOM Challenger10 Administrator's Manual
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TECOM Challenger10 Administrator's Manual

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Challenger10
Administrators Manual
P/N MAADMN-TS1016 • REV 01 • ISS 18FEB13

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Summary of Contents for TECOM Challenger10

  • Page 1 Challenger10 Administrators Manual P/N MAADMN-TS1016 • REV 01 • ISS 18FEB13...
  • Page 2 Copyright © 2013 UTC Fire & Security. All rights reserved. Trademarks and The Challenger10 name and logo are trademarks of patents UTC Fire & Security. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

  • Page 3: Table Of Contents

    Option 20 Door and Floor Groups 42 Option 21 Holidays 44 Option 22 Open Door 46 Option 23 Unlock, Lock, Disable and Enable 46 Appendix A Programming worksheets 49 Users worksheet 50 Door groups worksheet 51 Floor groups worksheet 52 Holidays worksheet 53 Challenger10 Administrators Manual...
  • Page 4 Glossary 55 Index 63 Challenger10 Administrators Manual...

  • Page 5: Important Information

    Installation in accordance with this manual, applicable codes, and the instructions of the authority having jurisdiction is mandatory. While every precaution has been taken during the preparation of this manual to ensure the accuracy of its contents, Interlogix assumes no responsibility for errors or omissions. Challenger10 Administrators Manual...
  • Page 6 ‘111’ Emergency Service. • The associated equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing. Refer to the Challenger10 Programming Manual for details about programming these parameters. Challenger10 Administrators Manual...

  • Page 7: Preface

    Preface This is the Challenger10 Administrators Manual. It is part of the following suite of manuals for the Challenger10 intrusion detection and access control panel. • The Challenger10 Installation and Quick Programming Manual is for installation technicians to install and commission a Challenger panel.
  • Page 8 Challenger10 Administrators Manual...

  • Page 9: Introduction

    TS0804 system alarm LEDs 6 Internal beeper 6 Using the keypad 7 Displaying input names 8 Selecting areas by searching 8 Entering text via RAS 9 Using the menu 10 What is a user? 10 Codes 11 Challenger10 Administrators Manual...

  • Page 10: Welcome To The Challenger System

    In an Enterprise-wide intrusion detection and access control system, thousands of Challenger systems can be programmed, controlled, and monitored by hundreds of operators working on management software computers in remote locations. Refer to the documentation provided with the management software for details. Challenger10 Administrators Manual...

  • Page 11: Testing Your System

    MAINTENANCE, RECORDS AND REPORTS. Note that this standard requires that routine maintenance be performed at least once per year. Refer to the Challenger10 Programming Manual for maintenance recommendations. Challenger user interfaces A Challenger system typically has at least one LCD RAS connected to one of two LANs (RS-485 data buses).

  • Page 12: The Lcd Screen

    Welcome screen A RAS’s LCD screen displays messages about the state of the Challenger system and to help navigate the menu options (subject to permissions). The display might also show information you have entered on the keypad. Challenger10 Administrators Manual...

  • Page 13: Area Leds

    CA111x RASs have four status LEDs above the LCD screen. The indications are as follows: • Power—illuminates when the RAS is powered. • Fault—flashes when there is a system fault (i.e. comms fault, RAS fault, DGP fault, battery test fail, or hardware tamper). Challenger10 Administrators Manual...

  • Page 14: Ts0804 System Fault Leds

    A continuous tone indicates that an input test is being performed. • Continuous beeping indicates that one or more inputs are in local alarm. • Your Challenger system may be programmed so that the RAS beeps whilst an entry timer, exit timer, or warning timer is running. Challenger10 Administrators Manual...

  • Page 15: Using The Keypad

    [ENTER]. The information will be saved. Press [ENTER] to display the next option. To program a YES/NO option, press [ENTER] to accept the display or press [MENU*] to toggle between YES and NO. Press [0] [ENTER] to skip options. Challenger10 Administrators Manual...

  • Page 16: Displaying Input Names

    1. Press nnnn (where nnnn is your code), and then press [ENTER] or [ON]. Any disarmed areas that are assigned to your alarm group are listed. 2. Press the area search mode key (Figure 1, item 3) to begin area search. Challenger10 Administrators Manual...

  • Page 17: Entering Text Via Ras

    Note: If you make a change, then only the letters to the left-hand side of the cursor will be saved (the cursor must be to the right-hand side of the name when you press [MENU*] to save). Challenger10 Administrators Manual...

  • Page 18: What Is A User

    (called alarm control), handle alarms, or open doors (called access control). User tasks are described in the Challenger User Manual. • Administrators: In addition to a user’s role, administrators can add users and perform other administrative tasks, as described in this manual. Challenger10 Administrators Manual...

  • Page 19: Codes

    Installers: Installers (or alarm technicians) typically install, program, and maintain the Challenger system. Installer tasks are described in the Challenger10 Programming Manual. Some tasks (such as testing inputs) may be performed by installers instead of administrators. These tasks are described in this manual.
  • Page 20 Chapter 1: Introduction > What is a user? Challenger10 Administrators Manual...

  • Page 21: Administrator Tasks

    This chapter describes the tasks that a user with administrator privileges would typically perform via a Challenger RAS. These administrator tasks are in addition to tasks such as arming, disarming, and so on, which are described in the Challenger10 User Manual. Content Testing input devices 14...

  • Page 22: Testing Input Devices

    Access testing is typically used for alarm inputs and cameras that you need to test as soon as the area is disarmed. For example, to enable you to test a hold- up button immediately after disarming the area. Challenger10 Administrators Manual...

  • Page 23: Cancelling An Access Test

    See also “Option 13 Start Auto Access Test” on page 27 for details of how to manually initiate the access testing interval. Cancelling an access test From the access test RAS display (Figure 6 above), press [0] [ENTER] [ENTER]. The RAS beeper stops sounding and the selected areas are disarmed. Challenger10 Administrators Manual...

  • Page 24: Conducting A Secure Test

    From the secure test RAS display (Figure 7 above), press [0] [ENTER] [ENTER]. The RAS beeper stops sounding (after the auto test interval expires) and the selected areas are armed. The secure test takes a little time to finish, in order to give the tested inputs time to reseal. Challenger10 Administrators Manual...

  • Page 25: Menu Reference

    Chapter 3 Menu reference Summary This chapter provides details of the Challenger10 user menu options, with the exception of option 19 Install Menu (which is described in the Challenger10 Programming Manual). The ability to access a particular RAS menu option is subject to both the user’s and the RAS’s alarm groups.

  • Page 26: Option 1 Panel Status

    When one or more inputs are unsealed, the LCD screen displays the inputs. If you see only numbers and no names, refer to “Displaying input names” on page 8. The input number is preceded by A if the unsealed input is in alarm, or T if in tamper. Challenger10 Administrators Manual...

  • Page 27: Option 3 Input In Alarm

    It would typically be isolated because it is faulty, and by isolating it you stop it from causing an alarm. See “Option 10 Isolate” on page 25 for details. The LCD screen displays the following information when no inputs are isolated. Challenger10 Administrators Manual...

  • Page 28: Option 5 History

    Enter [2] and press [ENTER] to display events currently held in the panel’s memory that are not reported to the monitoring station but sent to local printer or computer (for example, access granted at door). Challenger10 Administrators Manual...

  • Page 29: Option 6 Test Report

    No Untested Inputs. Press ENTER Alternatively, when one or more inputs are untested, the LCD screen displays the inputs. If you see only numbers and no names, refer to “Displaying input names” on page 8. Challenger10 Administrators Manual...
  • Page 30 Press [NEXT] to update the list of untested inputs, and to display the remaining inputs in the list (if any). Press [ENTER] to exit the option. Use “Option 12 Test Input” on page 26 to manually test any untested inputs reported. Challenger10 Administrators Manual...

  • Page 31: Option 7 Service Menu

    If there is more than one path with “Connect on Service” option enabled, then the path with the highest priority is automatically selected. From the Service menu, press [2] [ENTER] to disconnect from management software. Challenger disconnects and exits the menu. Challenger10 Administrators Manual...
  • Page 32 Use this option to answer a current dial-in attempt. There can be one or more communication paths with the “Connect on Service” option enabled. The path with the highest priority is automatically selected. Enter [5] and press [ENTER] to answer the call. Challenger connects and exits the menu. Challenger10 Administrators Manual...

  • Page 33: Option 8 Film Counters

    (see “Option 11 Deisolate” on page 26). From the User menu prompt (see “Using the keypad” on page 7), press [1] [0] [ENTER]. The LCD screen displays the first unsealed input or the message “All Inputs are Sealed”. Challenger10 Administrators Manual...

  • Page 34: Option 11 Deisolate

    PIR) and verifying that the system correctly identifies the state. During the test, the keypad buzzer will sound when the input is unsealed. From the User menu prompt (see “Using the keypad” on page 7), press [1] [2] [ENTER]. Challenger10 Administrators Manual...

  • Page 35: Option 13 Start Auto Access Test

    This option may be used regardless of the programmed Challenger system test mode. However, if an access test was automatically run and completed before using this option, then the Test Completed message will display, and no inputs will need to be tested. Challenger10 Administrators Manual...
  • Page 36 Test Completed Press ENTER Press [ENTER] to exit this option. Challenger10 Administrators Manual...
  • Page 37 1 to 4. The LCD screen will resemble the example in “Option 8 Film Counters” on page 25 until you press [ENTER] or the display times out. If there are any tests not completed, you can again select Start Auto Access Test to finish the testing. Challenger10 Administrators Manual...

  • Page 38: Option 14 Program Users

    5—see “Card learn” on page 36. • Press [0] [ENTER] to exit this option. See also “Programming non-Tecom magnetic card formats” on page 36. We suggest that you record the details of users on the User worksheet (see “Users worksheet” on page 50).
  • Page 39 • trace user • card only • privileged • long access Press [ENTER] to display the user’s name (if the system is programmed to allow user name files), for user numbers in the range 1 to 2000. Challenger10 Administrators Manual...
  • Page 40 From the Program Users menu, press [3] [ENTER] to create or modify a user. Assuming that there is room in the user database, the following screen displays. Create User User No: Enter the new or existing user number, and then press [ENTER] to select or change the alarm group. Challenger10 Administrators Manual...
  • Page 41 99 areas. Area Group 1 may need to be modified so that it contains all the required areas for your users. Refer to “Working with multi- area systems” in the Challenger10 Installation and Quick Programming Manual for details.
  • Page 42 At the Waiting For Card prompt, present a card at the designated card learn reader. The LCD screen displays the card bit data. Card Bits: 27.0.0.0.25.0.6 Bits: Press [ENTER] to save the card bit data in the user record, and then return to the Create User screen. Challenger10 Administrators Manual...
  • Page 43 Waiting For Card prompt. Card Bits: 27.0.0.0.25.0.6 *-Del Press [MENU*] to erase the user’s card data and return to the Waiting For Card prompt. Alternatively, press [ENTER] to return to the Create User screen. Challenger10 Administrators Manual...
  • Page 44 Press [ENTER] to return to the User screen. Programming non-Tecom magnetic card formats The following procedure must be used to allow non-Tecom format cards such as credit cards, financial institution cards, and so on, to be programmed as users. Your system must be equipped with the appropriate card reader in order to perform this function.

  • Page 45: Option 15 Time & Date

    Time 14:33:59 05/09/2012 Wednesday Hours: Enter the hours in 24-hour format (or accept the current value), and then press [ENTER]. Time 14:33:59 05/09/2012 Wednesday Minutes: Enter the minutes (or accept the current value), and then press [ENTER]. Challenger10 Administrators Manual...
  • Page 46 The following example shows the LCD screen where a value of 1 is entered. 1-First Sunday, Month 00 Start Sunday: If correct press [ENTER] to accept, and then to program the start month. Challenger10 Administrators Manual...
  • Page 47 Seconds Correction Per Day: +0 *-Chg, Sec: Enter the value in seconds, press [MENU*] to toggle the + or – factor, for the amount of seconds you need to add or subtract each day, and then press [ENTER]. Challenger10 Administrators Manual...

  • Page 48: Option 16 Isolate/Deisolate Ras/Dgp

    PIN or card prior to the expiration of the service time. Note: This menu is disabled when any areas are armed, unless the system option “Skip Access Check For Service Menu” is enabled. Challenger10 Administrators Manual...

  • Page 49: Option 18 Reset Cameras

    Option 19 Install Menu Access to the Install menu is typically limited to installers or administrators. Refer to the Challenger10 Programming Manual if you are an installer or administrator and you need to know details of Challenger system programming. Challenger10 Administrators Manual...

  • Page 50: Option 20 Door And Floor Groups

    Enter a time zone number in the range 1 to 63, and then press [ENTER] to return to the Enter Door prompt. Alternatively, if you need to disable a door, enter [MENU*] as the time zone and then press [ENTER] to return to the Enter Door prompt. Challenger10 Administrators Manual...
  • Page 51 [ENTER] to return to the Enter Floor prompt. Floor Grp 1 F1-01 F2-** F3-** F4-** Enter Floor: We suggest that each time you program or change a floor group, you record the details on the floor groups worksheet. Challenger10 Administrators Manual...

  • Page 52: Option 21 Holidays

    Enter a holiday number in the range 1 to 24 and then press [ENTER]. The holiday programming screen displays. Holiday 1:00/00/00–00/00/00 Start Day: Enter a number in the range 1 to 31, and then press [ENTER] to program the day that the holiday begins. Challenger10 Administrators Manual...
  • Page 53 Holiday 1: Hol Types: Type (1) – (8): To assign a holiday type to a holiday, enter the holiday type number and then press [ENTER]. The holiday type number will display in the top line of the LCD screen. Challenger10 Administrators Manual...

  • Page 54: Option 22 Open Door

    4 p.m., the door can be locked using the lock option, but will still automatically unlock at 8 a.m. again the following morning. 1-Unlock 2-Lock 3-Disable 4-Enable Option: Challenger10 Administrators Manual...
  • Page 55 Use 1-Unlock to unlock a door that you are authorized (via the door group assigned to your PIN code) to unlock. Unlock Door Door No: Enter the door number (17 to 64 or 81 to 128) and then press [ENTER]. Alternatively, press [ENTER] to return to the User menu. Challenger10 Administrators Manual...
  • Page 56 Chapter 3: Menu reference > Option 23 Unlock, Lock, Disable and Enable Challenger10 Administrators Manual...

  • Page 57: Appendix A Programming Worksheets

    Programming worksheets Summary Print or copy the following worksheets as needed. • “Users worksheet” on page 50 • “Door groups worksheet” on page 51 • “Floor groups worksheet” on page 52 • “Holidays worksheet” on page 53 Challenger10 Administrators Manual...

  • Page 58: Users Worksheet

    User number Name Alarm group Door group Floor group Dual custody Visitor Trace Privileged Long access Guard Card only User number Name Alarm group Door group Floor group Dual custody Guard Visitor Trace Card only Privileged Long access Challenger10 Administrators Manual...

  • Page 59: Door Groups Worksheet

    Appendix A: Programming worksheets Door groups worksheet Door groups are programmed in user menu option 20. Door and Floor Groups. Figure 9: Door groups worksheet Challenger Site Door group no. Description Door Door Door Door Challenger10 Administrators Manual...

  • Page 60: Floor Groups Worksheet

    Appendix A: Programming worksheets Floor groups worksheet Floor groups are programmed in user menu option 20. Door and Floor Groups. Figure 10: Floor groups worksheet Challenger Site Floor group no. Description Floor Floor Floor Floor Challenger10 Administrators Manual...

  • Page 61: Holidays Worksheet

    Holidays worksheet Holiday records are programmed in user menu option 21. Holidays. Figure 11: Holidays worksheet Challenger Site Mark check box to indicate YES Holiday Description Start Recur Holiday types 1 2 3 4 5 6 7 8 Challenger10 Administrators Manual...
  • Page 62 Appendix A: Programming worksheets Figure 12: Holiday types worksheet Challenger Site Holiday type Description Challenger10 Administrators Manual...
  • Page 63 123456), and the alarm code prefix value is two, then the first two digits are removed for access control, and the user can operate doors by entering only the last four digits of the PIN (for example, 3456). Alarm control The control over alarm (arm and disarm) functions. Challenger10 Administrators Manual...
  • Page 64 Area A logical grouping of input devices that are armed and disarmed simultaneously. Area group A Challenger10 system can have 99 areas, so area groups are used to help manage them. There can be 255 area groups. Armed See “secure”.
  • Page 65 Hold-up alarm A (silent) alarm that is triggered by a hold-up button. Normally it will not trigger any siren, only send a message to a remote monitoring company. Challenger10 Administrators Manual...
  • Page 66 When enabled, a duress code (user’s alarm code + 1) can be entered on a keypad to activate a duress alarm. Keypad duress is enabled or disabled in Alarm Groups. The system’s two RS-485 data busses (LAN1 and LAN2). Challenger10 Administrators Manual...
  • Page 67 Poll An inquiry message continually sent by the control panel to DGPs and arming stations. Polling allows the remote unit to transfer data to the control panel. Challenger10 Administrators Manual...
  • Page 68 The Challenger PCB’s serial (J15) port. Tamper Indication that a security device may have been interfered with. Some devices such as panels and DGPs have tamper switches to detect if they have been opened or removed from their mounting. See “input tamper”. Challenger10 Administrators Manual...
  • Page 69 Vault areas are areas that, when armed, will automatically arm other areas after a specified time. Visitor status If the user flag “visitor status” is set to YES the user must be accompanied by a non-visitor user. Zone input See “input”. Challenger10 Administrators Manual...
  • Page 70 Glossary Challenger10 Administrators Manual...
  • Page 71 RAS, 40 tamper, 18 dial management software, 24 testing, 14, 26 disable service tech, 40 unsealed, 18 disconnect management software, 23 install menu, 41 door intrusion detection, 2 disable, 46 isolate enable, 46 DGP, 40 lock, 46 Challenger10 Administrators Manual...
  • Page 72 PIN, 10 unsealed input, 6, 8, 14, 18 PIN code, 34 users, 10 program users, 50 create, 32 delete, 30 display, 30 learn card data, 34 programming, 30 beeper, 6 total, 35 keypad, 7 LCD screen, 4 Challenger10 Administrators Manual...

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