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Issue II I : October 1997
The Challenger
Version 8 User Guide
www.msealarms.com.au

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  • Page 1 Issue II I : October 1997 The Challenger Version 8 User Guide www.msealarms.com.au...
  • Page 2: Table Of Contents

    CONTENTS Introduction ......................3 Glossary ....................... 4 The Challenger Console .. Liquid Crystal Display ..........6 Keypad ................ 7 Indicator Lights ............8 User Identification ... PIN ................9 Using a PIN ..............9 Duress ......Duress Facility ............10 How to activate the Duress Facility ......
  • Page 3 User Record ..............63 Door Group Record ............ 64 Floor Group Record ............ 65 Holiday Record ............66 Alarm Group Record ..........67 Timezone Record ............68 The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 4: Introduction

    THE CHALLENGER The Challenger panel combines sophisticated design with versatility. It is easy to use and this, together with its many other features, makes The Challenger the leader in its field. Programming and system features: The Challenger can be programmed to function in a number of different ways. The way that your system functions depends on the requirements of your organization and on the way those requirements have been achieved via the programming.
  • Page 5: Glossary

    DOOR GROUP : A Challenger feature which defines a group of doors to a user, in order to allow access at those doors. Access to each door in the group may be restricted by a timezone.
  • Page 6 SYSTEM ALARM : The state of a security system when a Challenger device (Challenger panel, Data gathering panel or Remote arming station) is tampered, stops communicating or detects a fault condition such as mains fail, low battery, fuse fail etc.
  • Page 7: The Challenger Console

    The liquid crystal display (LCD) on The Challenger is where messages are displayed. These messages will guide you through the functions of The Challenger. These functions include the identification of problems, the procedures necessary to rectify problems, programming functions and other menu options.
  • Page 8 THE CHALLENGER CONSOLE The Keypad The Challenger keypad consists of numeric keys - 0 to 9, and operational keys - MENU *, ENTER, NEXT, CLEAR, ON, and OFF. Not all keys are available on all arming stations. 0 - 9 ~ The numeric keys are used primarily as numbers but can be used for text when programming user names.
  • Page 9: Indicator Lights

    Any system faults will be displayed on the arming station consoles if the arming station has an LCD fitted and/or "System faults" LEDs. Comms Fail : Will display if there is a failure in the communications between The Challenger and a remote monitoring station. RAS Fail : Will display if a remote arming station is off-line.
  • Page 10: User Identification

    Your User number is assigned to a floor group and will therefore access only the floors of that floor group during the specified timezone/s. The Challenger can therefore be programmed so that a PIN and/or Card may be used to perform any function or combination of functions during any time period.
  • Page 11: Duress

    DURESS A duress facility is available on The Challenger but will operate only if your system has been programmed to use it. The duress facility is a device which will activate a silent signal to security personnel. If you are asked, under threat, to breach your system security (eg. being forced to disarm the system), you are able to do so in a way that will also activate the system duress facility.
  • Page 12: Door Opening

    DOOR OPENING OPTION Challenger console may be used to open a door, by entering a door code. Your door code is related to your PIN. It varies, depending on whether your PIN has been programmed to allow you to arm/disarm your system, as well as open doors.
  • Page 13: Arming

    Unsealed Inputs. After an area is armed you will have a pre-set time to exit the area before an alarm occurs. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 14: How To Arm Your System

    ARMING YOUR SYSTEM OFF/ON Operation. To arm the system, you must specify that you are leaving an area, by using the ON key. Arming Procedure: Before commencing, the display must show: There Are No Alarms In This Area Code: 1 2 3 4 Enter your PIN Press The result of step 2 will depend on:...
  • Page 15 (as shown in b/ above) or continue to press NEXT to view all the areas and return to the first display. The area light(s) will illuminate when the arming procedure has been successful. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 16: Disarming

    DISARMING YOUR SYSTEM Disarming your system is turning off those devices which would cause an alarm if they were left on when the building is occupied. Note that the security system is not necessarily turned off but that other devices may still operate which will cause an alarm under different circumstances.
  • Page 17: How To Disarm Your System

    This will disarm all the areas assigned to your PIN and which were not already disarmed. The display will return to that shown in step 1. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 18 DISARMING YOUR SYSTEM b/ Disarm individual areas Enter the area number ENTER Press This will disarm the selected area immediately and remove it from the display. If there are more areas than can be shown on the display the list will now show the next area. You may disarm any of the areas listed by selecting them in this way.
  • Page 19: Unsealed Inputs (When Arming/Disarming Your System)

    For example, all the doors and windows must be closed. If any input is unsealed when you try to arm or disarm an area, The Challenger console will sound 7 quick beeps and will display the unsealed inputs.
  • Page 20: Types Of Alarms

    TYPES OF ALARMS The are three types of alarms that are used in The Challenger. A description of each of the three types is provided here. Local Alarm. Alarm. System Alarm. Local Alarm: An alarm which is transmitted only within a building, and occurs when an area is occupied.
  • Page 21: System Alarm

    TYPES OF ALARMS System Alarm: The state of a security system when a Challenger device (Challenger panel, Data gathering panel or Remote arming station) is tampered, stops communicating or detects a fault condition such as mains fail, low battery, fuse fail etc.
  • Page 22: Local Alarm

    LOCAL ALARM A local alarm is one which occurs when an area is occupied. The circumstances causing the alarm need to be checked and can possibly be rectified without the need to contact a remote monitoring station. The alarm is therefore transmitted only within the building and not relayed to a remote monitoring station. A local alarm could be caused by opening a fire door which is monitored 24 hours a day.
  • Page 23: How To Acknowledge A Local Alarm

    When a re-alarm does occur, the letter preceding the input number will not be shown. See Also: Alarm Panel Status - Menu Option 1 Inputs in Alarm - Menu Option 3 The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 24: Alarm

    ALARM Alarm is the state of your security system when a device has been activated by a breach of security. When an alarm occurs: An area light will flash to indicate which area the alarm is coming from. The display will show the following message on the second line: Code: Note: When an alarm occurs, There Are No Alarms In This Area is removed from the top line.
  • Page 25: How To Reset An Alarm

    See Also: Local Alarm Panel Status - Menu Option 1 Inputs in Alarm - Menu Option 3 Quick Alarm History The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 26: Quick Alarm History

    QUICK ALARM HISTORY This function provides a list of past alarm events. It is a fast and simple way to determine the location of the input which caused an alarm. This information may be necessary where you have to reset an alarm without first checking the cause. Before commencing, the display must show: There Are No Alarms In This Area Code:...
  • Page 27: The Challenger Menu

    THE CHALLENGER MENU The Challenger menu has 24 options available for performing various functions. Some of the functions are specific only to certain installations, while others may not be authorized to you. It is therefore unlikely that you will see all the menu options when you access the menu, but only those which have been programmed to be available when your PIN is used.
  • Page 28: How To Exit A Menu Option

    THE CHALLENGER MENU Exit a menu option: ENTER Press This will return you to the menu. Exit the Menu: Press ENTER Press This will return you to the original display shown in step 1 of how to display menu items.
  • Page 29: Panel Status

    Using Panel Link changes the standard numbering system seen here, to reflect that of Panel Link's system. \See Also: Alarm Types Inputs Unsealed - Menu Option 2 Inputs in Alarm - Menu Option 3 Inputs Isolated - Menu Option 4 The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 30: Inputs Unsealed

    INPUTS UNSEALED - Menu Option 2 This function is used to display all unsealed inputs. eg. Door open. The function would be used to determine whether you need to check an input in order to maintain security. eg. Close the door. No inputs unsealed: The display will show: All Inputs Are Sealed...
  • Page 31: Inputs In Alarm

    Using Panel Link changes the standard numbering system seen here, to reflect that of Panel Link's system. See Also: Alarm Types Panel Status - Menu Option 1 Alarm The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 32: Inputs Isolated

    INPUTS ISOLATED - Menu Option 4 This function is used to display details of all isolated inputs. An isolated input is one which is excluded from functioning as part of the security system. It would be isolated because it is faulty or broken and by isolating it you would stop it causing an alarm.
  • Page 33: History

    Using Panel Link changes the standard numbering system seen here, to reflect that of Panel Link's system. Events are sorted across all panels in chronological order. See Also: Quick Alarm History. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 34: Test Report

    TEST REPORT - Menu Option 6 This function is used to display the results of the Access Test or Secure Test. The display will show: Test Report: 1-Access 2-Secure Option: ? ENTER ~ Select the Test Report option required. ENTER Return to the menu.
  • Page 35 Return to the menu. Untested cameras will be listed: Cameras Not Tested : 1, 2. Press ENTER ENTER Return to menu. See Also: Access Test The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 36: Menu Options

    Allows a temporary telephone number to be programmed and dialled for the remote computer/RAS connection. 5 - Direct (via J15) Management Software: The Challenger panel will establish a temporary direct connection to a PC connected to the Serial Port (J15) on the motherboard. Service Technician option only. 6 - Answer Management Software: Instructs The Challenger panel to answer a current dial-in attempt immediately.
  • Page 37 If "Dial Temporary Management Software" is used to make the connection to the remote computer, the computer operator will not be required to use the Security Password to gain access to the Challenger. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997...
  • Page 38: Film Counters

    FILM COUNTERS - Menu Option 8 This function is used to display the current frame number position on each of the security camera films. If you maintain a log on frame counts it will indicate whether the cameras have operated since they were last checked. Film Counts 1: 0123 2:1077 3:0056 4:---- Press ENTER ENTER...
  • Page 39: Input Text

    Display the remaining inputs in the list (if any). ENTER Exit the function and return to the menu. ? ENTER Display the input name in full. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 40: Isolate

    ISOLATE INPUT - Menu Option 10 This function is used to isolate inputs ie. exclude them from functioning as part of the security system. An input would be isolated because it is faulty or broken and by isolating it, you would stop it causing an alarm. The function provides a list of unsealed inputs for you to select an input to isolate.
  • Page 41: Deisolate

    A "U" displayed before the input number indicates that the input is unsealed. Do not De-isolate the input before checking the circumstances, as de-isolating an unsealed input may cause an alarm. See Also: Isolate Input The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 42: Test Input

    TEST INPUT - Menu Option 12 This function is used to test an individual input device to determine if it is operating correctly. The display will show: Test Individual Input: Input No: ENTER Return to the menu. ? ENTER Test the selected input. If you selected an input, one of four responses may be given: SEALED On 12, Roller Door a/ The input is sealed...
  • Page 43: Start Auto Access Test

    Test Completed a/ The test is completed Press ENTER Test Not completed b/ The test is not completed Press ENTER ENTER Return to the menu. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 44: Program Users (Cards)

    The user programming includes a record of: The Challenger user (or card) number. This is a number between 1 and 11,466* which is used by the system to link a PIN or card to the functions it will perform and the doors it can enter.
  • Page 45 A master code cannot be deleted. You cannot delete a user unless your alarm group authorized you to do so. See Also: User Record. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 46 PROGRAM USERS - Menu Option 14 DISPLAY A USER The display will show: Display User User No: ? ? ? ENTER ~ Enter the system user number. The display will show the user’s alarm group*. *-View, Alm Grp:12,Forman Press ENTER ENTER Press The display will show the user's door group*.
  • Page 47 The procedure to create a user may vary depending on whether yor are creating a user higher than 200 or higher than 1000. If your system has the ability to program non-Tecom format magnetic cards (e.g. credit cards, financial institution cards, etc.) into the system as users, follow the special procedure described on page 51, before proceeding with step 1.
  • Page 48 If set to YES the user will NOT be able to use the PIN code. This allows the PIN code field to be used to program cards on formats not normally compatible with the Challenger, when a special reader is used. See special procedure on page 51.
  • Page 49 If the system has been programmed so that users don't have name files or if you are programming a user higher than 200, skip to step 9. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 50 PROGRAM USERS - Menu Option 14 The display will show. Your Name is , (*)-End This allows you to enter a user’s name of up to 16 characters, by using the text option on the keypad. Keys 1 to 9 have alphabetical characters printed above them. To enter a letter, press the key the number of times relative to the position of the letter.
  • Page 51 PROGRAM USERS - Menu Option 14 Special Procedure for programming non-Tecom magnetic card formats. The following procedure must be used to allow non-Tecom format magnetic cards such as credit cards, financial institution cards, etc. to be programmed in the Version 8 Challenger System as Users.
  • Page 52: Time And Date

    The time and date are not visible during normal use of The Challenger however all internal functions are reliant on them. A new date or time would only need to be programmed when The Challenger is first installed or if the time needs to be adjusted for daylight saving.
  • Page 53 You cannot exit this function halfway through. Press ENTER on each value that does not need to be changed until you return to the menu. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 54: Isolate/De-Isolate Ras/Dgp

    ISOLATE / DE-ISOLATE RAS / DGP - Menu Option 16 This function is used to isolate Remote Arming Stations (RASs) and Data Gathering Panels (DGPs). i.e. Exclude fault and tamper messages (System Alarms) from a RAS or DGP from the security system. This would be used if a RAS or DGP has generated a system alarm or is out of service, and needs to be isolated while awaiting service.
  • Page 55: Enable/Disable Service Tech

    Enable the Service Tech's code for the programmed time period and return to the menu. 0 ENTER ~ Cancel the Service Tech's code and return to the menu. ENTER Return to the menu The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 56: Reset Cameras

    RESET CAMERAS - Menu Option 18 This function is used to reset the film frame count on a security cameras to zero or to change the frame count number on an individual camera. This would be necessary when you change the film in the camera. The display will show: Reset Camera Counts “0#”-All Camera No:...
  • Page 57: Installer Menu 20

    Enter time zone number, and return to Step 2. ENTER Press. Return to step 2. Important Note! Always remember to update your "Door Group" List when any changes are made. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 58 DOOR AND FLOOR GROUPS - Menu Option 20 FLOOR GROUPS Each floor group contains a list of 64 floors and the time zone for each floor within the group. Authorised access to the floor is only valid during the time zone. The display will show: Floor Groups Group No:...
  • Page 59: Holidays

    Return to the first display shown to input the next holiday. Important Note! Always remember to update your "Holidays" List when any changes are made. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 60: Open Door

    OPEN DOOR - Menu Option 22 This function is used to open a valid door via the LCD Arming Station. The display will show: Open Door Door No: ? ENTER Select the door number you wish to open. ENTER Return to the menu. Note: 1.
  • Page 61: Unlock, Lock, Disable And Enable Doors

    2. Using Panel Link changes the standard numbering system seen here, to reflect that of Panel Link's system. See Also:Door Groups - Menu Option 20. User Identification. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 62: Print History

    PRINT HISTORY - Menu Option 24 This function is used to instruct The Challenger panel to print all the system history from when the last print history command was issued (max 200 events with standard memory or 2000 events with expanded memory).
  • Page 63: Programming Records

    It is recommended to keep the User guide and any copies of record sheets together in a safe place, and ensure that they are always kept up to date. The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 64: User Record

    USER RECORD - Menu Option 14 Use this page to record details of the relevent user data for your system. It is suggested you use pencil to complete these details. By erasing obsolete entries you can then keep the record up to date and compact.
  • Page 65: Door Group Record

    ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ * = Disabled * = Disabled The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 66: Floor Group Record

    FLOOR GROUP RECORD - Menu Option 20 Floor Group No: __________ Floor Group No: __________ Floor Floor Floor Floor Timezone: Timezone Timezone: Timezone ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________...
  • Page 67: Holiday Record

    _________ .._______/_______/____________ Number Date Year Holiday Number: .._________ .._______/_______/____________ Number Date Year Holiday Number: .._________ .._______/_______/____________ Number Date Year The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 68: Alarm Group Record

    ALARM GROUP RECORD - Details to be supplied by the Installer ..............................Number: Name: Function Summary: ..................................................................................................................................Number: Name: ............................Function Summary: ....................................................................................................... Number: Name: ........................
  • Page 69: Timezone Record

    Start ____________End ____________ Days: SUN/MON/TUE/WED/THU/FRI/SAT/HOL ________ Start ____________End ____________ Days: SUN/MON/TUE/WED/THU/FRI/SAT/HOL Start ____________End ____________ Days: SUN/MON/TUE/WED/THU/FRI/SAT/HOL Start ____________End ____________ Days: SUN/MON/TUE/WED/THU/FRI/SAT/HOL Start ____________End ____________ Days: SUN/MON/TUE/WED/THU/FRI/SAT/HOL The Challenger Version 8.0 User Guide : Issue I , Revision I : October 1997 www.msealarms.com.au...
  • Page 70 The Challenger is Designed and Manufactured by: Tecom Systems Pty. Ltd. A.C.N. 005 523 562 646 Whitehorse Rd MITCHAM VIC AUST 3132 Telephone: 03 9259 4700 Facsimile: 03 9259 4799 Tecom Systems Pty. Ltd. 1995 V8-U-TXT.PM6 : Issue I , Revision I : October 1997...

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