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Gmate VOICE User Manual

Blood glucose monitoring system
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Gmate® VOICE User Manual
Thank you for purchasing the Gmate® VOICE
Blood Glucose Monitoring System. Please read
the User Manual carefully before use.
Please keep this User Manual in a safe place
for reference.

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  • Page 1 Gmate® VOICE User Manual Thank you for purchasing the Gmate® VOICE Blood Glucose Monitoring System. Please read the User Manual carefully before use. Please keep this User Manual in a safe place for reference.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS About the Gmate® VOICE Monitoring System System Functions Setting the Meter Testing your Blood Glucose About Alternate Site Testing Reviewing Results Control Solution Testing Replacing the Batteries Caring for the Gmate® VOICE Troubleshooting Gmate® VOICE Performance Characteristics...

  • Page 3: About The Gmate® Voice Monitoring System

    ABOUT THE GMATE® VOICE MONITORING SYSTEM Intended Use...

  • Page 4: Before You Begin

    Setting the Time and Date Your Gmate® VOICE Monitoring System comes with the date, time, year and unit of measure pre-set. All Gmate® VOICE Monitoring Systems sold in the United States are set to English, Eastern Standard Time (EST) and the measuring unit mg/dL.
  • Page 5 Test Strip Insert Control Solution Control Solution Insert Lancets Lancing Device AAA Battery User Manual Quick Reference Guide Log Book Carrying Case www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 6 ABOUT THE GMATE® VOICE MONITORING SYSTEM Important Safety Information About the Gmate® VOICE System...

  • Page 7: About The Gmate® Voice Monitoring System

    2. “CDC Clinical Reminder: Use of Fingerstick Devices on More than One Person Poses Risk or Transmitting Bloodborne Pathogens” ( 2010 ) http://www.cdc.gov/injectionsafety/Fingerstick-DevicesBGM.html www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 8 ABOUT THE GMATE® VOICE MONITORING SYSTEM...

  • Page 9: About The Gmate® Voice Monitoring System

    Gmate® VOICE Meter. If your Gmate® VOICE Meter has been exposed to extreme temperatures, do NOT use or test until you have kept the Gmate® VOICE Meter at room temperature for a minimum of 20 minutes. www.Gmate.com...

  • Page 10: System Functions

    SYSTEM FUNCTIONS Test Strip Port Insert the end of a Gmate® Test Strip into the test strip port to begin a blood glucose test. The Gmate® VOICE Meter will automatically power on when you insert the test strip. Buttons The two side buttons power the Gmate® VOICE Meter on/off, recall the...
  • Page 11 The Gmate® VOICE is a speaking meter, that will provide an audible output of your test result. Battery Cover Open this cover to replace batteries. Side View / Back View www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 12 SYSTEM FUNCTIONS Sample Tip Apply blood sample here. Electrodes This end of the test strip is inserted into the test strip port of the meter with Gmate® Test Strip the electrodes facing up.

  • Page 13: Lancets

    11. Test strip and blood drop 12. Date 13. Time Display Lancing Device Cover Lancet Carrier Barrel Pocket Clip Release button Adjustable Tip Lancing Device www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.

  • Page 14: Setting The Meter

    SETTING THE METER The Gmate® VOICE Blood Glucose Monitoring System has ve user settings: Volume, Alarm, Timer, Date & Time, and Language. The Gmate® VOICE meter is pre-set to the English language and Eastern Standard Time (USA). Power on the meter by pressing either the left or right button.
  • Page 15 Within each feature, the left button will scroll the numbers down. Within each feature, the right button will scroll the numbers up. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 16 SETTING THE METER The volume is automatically pre-set to level 4 for your convenience. If the meter is off, press and release either button to power the meter on. The screen will display the date, time, and the test strip symbol will begin to blink.
  • Page 17 0 = no sound to 4 = loudest. The higher the number, the louder the sound. Quickly press and release both the left and right buttons when you have reached your desired volume. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.

  • Page 18: Setting The Meter

    SETTING THE METER The Alarm will only ring when the meter is turned off. If the meter is off, press and release either button to power the meter on. The screen will display the date, time, and the test strip symbol will begin to blink.
  • Page 19 2 seconds. Note: To exit the Alarm setting at any time, press both the left and right buttons together for 2 seconds. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 20 SETTING THE METER Setting the Timer on the meter will set an alarm reminder for you to test. For example, if you would like the Timer to remind you to test 1 hour and 30 minutes after a meal, set the Timer to 1:30. The Timer has to be pre-set before you test your glucose level.

  • Page 21: Setting Date And Time

    SETTING THE METER HINT: The left button will decrease the number and the right button will increase the number. If the meter is off, press and release either button to power the meter on. The screen will display the date, time, and the test strip symbol will begin to blink.
  • Page 22 Day. Once the desired day has been selected, quickly press and release both left and right buttons together to con rm your entry and advance to the “Hour” setting. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 23 “Clock” setting. The Gmate® Voice System allows you to choose your clock setting to either the 12 hour (i.e. 9:00pm) or 24 hour (i.e. 21:00) format. Setting the Clock: The “12h or 24h”...

  • Page 24: Setting The Language

    ( En = English, ES = Spanish ) www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.

  • Page 25: Testing Your Blood Glucose

    Use only Gmate® Test Strips. Make sure to wash the puncture site with soap and water before sampling. Make sure the Gmate® VOICE meter and test strips are about the same temperature (room temperature is best) before you test. Immediately close the test strip vial after use to avoid contamination and damage.

  • Page 26: Testing Your Blood Glucose

    Take your lancing device. Hold the barrel rmly and twist off the device cover by turning it counter-clockwise. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 27 TESTING YOUR BLOOD GLUCOSE Insert a new sterile lancet into the bottom of the lancet carrier. Twist off the protective cap from the lancet. Place the device cover back onto the lancing device. Select the desired puncture depth that is suitable for your skin type by turning the adjustable tip: 1-2 for delicate skin 3 for normal skin...
  • Page 28 Replace the lancing device cover. Do NOT reuse lancets. Lancets are for single use only. Do NOT share lancets and the lancing device. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 29 Insert the Gmate® Test Strip with the electrode end facing up into the test strip port of the Gmate® VOICE Meter. Make sure that the test strip is inserted all the way. The meter will automatically power on and you will hear a chime.

  • Page 30: Testing Your Blood Glucose

    The volume of the blood sample must be at least 0.5 microliter. Please make sure that the blood sample completely lls the designated area of the Gmate® Test Strip. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 31 TESTING YOUR BLOOD GLUCOSE When the test is complete, your blood glucose test result will be displayed on the LCD screen. Discard the used test strip. The test result will automatically be stored in memory. The meter will power off automatically after one minute of nonuse. Used test strips and lancets may be considered a bio-hazardous waste in your area.
  • Page 32 Blood glucose levels will vary depending on food intake, medication dosages, health, stress or exercise. Consult your physician or healthcare professional for the target value that is appropriate for you. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 33 Reference 1: American Diabetes Association (2011). Standards of Medical Care in Diabetes – 2011. Diabetes Care, 34 (Suppl 1): S11-S61. Caution for Gmate® Test Strips Store the test strips in a cool, dry place between 36°F and 90°F (2°C and 32°C).

  • Page 34: About Alternate Site Testing

    The following gure shows the areas where you can test your blood with the Gmate® Voice Blood Glucose Monitoring System. Upper Arm Forearm Fingertips Thigh Calf www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 35 ABOUT ALTERNATE SITE TESTING Consult your physician or healthcare professional before you begin using alternate sites for testing. Avoid moles, veins, bones and tendons. Testing during or after a meal, physical exercise or any other event that will impact glucose levels can alter your blood glucose test results.
  • Page 36 Routine testing before meals can be done either at the ngertips, forearm, upper arm, hand, thigh or calf. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 37 The volume of the blood sample must be at least 0.5 microliter. Please make sure that the blood sample completely lls the designated area of the Gmate® Test Strip. Refer to page 26 for Obtaining a Blood Sample and Testing your Blood...

  • Page 38: Reviewing Results

    If there are no results stored in memory, the meter will display “- - -”. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 39 The most current test result will always be stored in memory Review as 1. The older the test result, the higher the memory Review number. The Gmate® VOICE Meter stores up to 5,000 test results.
  • Page 40 Insert the Gmate® Test Strip with the electrode end facing up into the test strip port of the Gmate® VOICE Meter. Make sure that the test strip is inserted all the way. The meter will automatically power on and you will hear a chime.
  • Page 41 The reading will only take 5 seconds. Please make sure that the control solution completely lls the designated area of the Gmate® Test Strip. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.

  • Page 42: Control Solution Testing

    CONTROL SOLUTION TESTING When the test is complete, your control solution test result will be displayed on the screen. Compare the control solution test result displayed on the meter to the control solution range printed on the test strip vial. If the result is not within the indicated range on the test strip vial, the meter and test strips may not be working properly.
  • Page 43 Support toll-free at 1-855-GO-GMATE (1-855-464-6283) / 24 hours a day, 7 days a week. Discard the used test strip. The control solution test result will automatically be stored in memory. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.

  • Page 44: Replacing The Batteries

    REPLACING THE BATTERIES Your Gmate® VOICE meter requires two 1.5 volt AAA alkaline batteries. To remove the battery cover, squeeze the tab and lift. Remove the old batteries and insert the new AAA batteries into the tray correctly. Insert the two hinges into the slots and press the battery cover down until it clicks.

  • Page 45: Caring For The Gmate® Voice

    Do NOT use test strips if the vial is damaged or left open to air. This could lead to inaccurate test results and error messages. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 46 Your Gmate® VOICE meter should be cleaned and disinfected when blood, dirt, or any visible residue is on the meter and lancing device. Cleaning and disinfecting of the Gmate® VOICE is a two-step process and should be done once a week.
  • Page 47 2. “CDC Clinical Reminder: Use of Fingerstick Devices on More than One Person Poses Risk or Transmitting Bloodborne Pathogens” (2010) http://www.cdc.gov/injectionsafety/Fingerstick-DevicesBGM.html www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 48 CARING FOR THE GMATE® VOICE Your Gmate® VOICE blood glucose monitoring system has an expected life of ve (5) years and should withstand the cleaning and disinfecting recommended in this User Manual. We tested the Gmate® VOICE Meter and re-usable lancing device with the CaviWipes™ disinfection towelettes, representing weekly cleaning and disinfecting (two separate steps, please see page 48) for ve (5) years and did not observe any change in performance, accuracy, or appearance.
  • Page 49 CARING FOR THE GMATE® VOICE Place the parts of the Gmate® VOICE meter in the carrying case and store it in a cool and dry place. Keep out of reach of children. Do not refrigerate. Avoid exposure to the sun.

  • Page 50: Troubleshooting

    Indicates that there may be a possible meter malfunction. Review the instructions and re-test with a new test strip. If this message appears again, contact Customer Service Support at 1-885-GO-GMATE (1-885-464-6283) or your local distributor. Indicates that the environmental temperature is ABOVE or BELOW the system operational range.
  • Page 51 The battery is low. The meter will self-adjust the volume to range to extend the limited battery life. If the battery icon is empty, the volume range will adjust only up to 3. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 52 Defective meter or test strips. Repeat the test with a new test strip. If the same problem persists, contact Gmate® Customer Service Support toll-free at 1-855-GO-GMATE (1-855-464-6283). Blood sample is applied after meter times out and turns Repeat the test using a new test strip.
  • Page 53 Two Alkaline ( AAA, 1.5 volt ) Batteries, replaceable Size 2.44" x 4.52" x 0.51" ( 62.0mm x 114.8mm x 13.0mm ) Weight 2.82oz ( 80g ) www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.

  • Page 54: Gmate® Voice Performance Characteristics

    ± 20% 100% ( 85/85 ) Regression statistics Slope 0.9978 Intercept -2.1025 mg/dL 0.9905 No. of samples Range tested 32.7~442 mg/dL www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.

  • Page 55: Gmate® Voice Meter Speci Cations

    GMATE® VOICE METER SPECIFICATIONS The Gmate® VOICE Meter has been tested for immunity to electrostatic discharge as speci ed in IEC 61000-4-2. The Gmate® VOICE Meter has been tested for immunity to radio frequency interference at the frequency range and test levels speci ed in IEC 61000-4-3.
  • Page 56 GMATE® VOICE PERFORMANCE CHARACTERISTICS System accuracy result for glucose concentrations < 75 mg/dL ( 4.2 mmol/L ) within ± 5 mg/dL ( 0.28 mmol/L ) 88% ( 7/8 ) within ± 10 mg/dL ( 0.56 mmol/L ) 100% ( 8/8 ) within ±...
  • Page 57 System accuracy result for glucose concentrations ≥ 75 mg/dL (4.2 mmol/L) within ± 5% 63% (59/94) within ± 10% 91% (83/94) within ± 15% 98% (92/94) within ± 20% 100% (94/94) www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 58 GMATE® VOICE PERFORMANCE CHARACTERISTICS System accuracy result for glucose concentrations < 75 mg/dL ( 4.2 mmol/L ) within ± 5 mg/dL ( 0.28 mmol/L ) 75% (6/8) within ± 10 mg/dL ( 0.56 mmol/L ) 88% (7/8) within ± 15 mg/dL ( 0.83 mmol/L ) 100% (8/8) System accuracy result for glucose concentrations ≥...
  • Page 59 Note: When you test your blood glucose after the Timer is set to “On”, the Timer will ring after the selected hour and minute you have selected. www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.
  • Page 60 (Level 2 Control Solution is included in the Starter Kit). The Gmate® Control Solution are available in three levels: Level 1, Level 2, and Level 3 and are available separately. To receive the level of control solution that you desire, please contact our Gmate®...
  • Page 61 Gmate® is a registered trademark of Rev. Date 2013-01 philosys, Inc. Patents Pending. 2013 philosys, Inc. All rights reserved. Printed in Korea www.Gmate.com Call Customer Service Toll Free at 855-GO-GMATE (855-464-6283) / 24 hours a day, 7 days a week.

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