Troubleshooting; Connecting The Drive To Your Computer - Fantom Drives G-Force Megadisk Quick Start Installation Manual

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Connecting the Drive
to Your Computer
1. Plug the AC adapter cord into the power port on the back of
the Drive. The plug should not require much effort to insert. Plug
the other end of the power cord into a wall receptacle.
2. Connect the appropriate cable to your host:
USB, eSATA, and FireWire plugs are shaped so they can only be
properly inserted one way. Be sure to insert the plugs properly or
you may damage the drive and void the warranty.
(USB) Connect the square USB 3.0 connector (type B) of the
included USB cable to a the square USB plug on the G-Force
Black, and the rectangular end to a free USB port on your
computer.
(eSATA) Connect the included eSATA cable to a free eSATA port
on your computer.
If your computer does not have USB 3.0 ports and/or
eSATA ports, you may purchase an expansion card for your
computer. Contact your authorized Fantom Drives reseller
for further details.
(FireWire) Connect the included FireWire cable to a free
FireWire port on your computer. The G-Force Black Quad Hard
Disk has two FireWire 800 ports and one FireWire 400 port for
connecting additional FireWire device in a daisy chain.
4. Press the power switch located on the back of the G-Force Black
Hard Disk. Once the Drive is powered up, your computer should
recognize it and the Drive will be ready to use.

Troubleshooting/

Frequently Asked
Questions (FAQs)
General Questions
Q: I bought a 500GB drive, but my computer is showing
465GB. Where is the missing capacity?
A: Hard drive manufacturers market drives in terms of decimal
(base 10) capacity. In decimal notation, one megabyte (MB) is
equal to 1,000,000 bytes, and one Gigabyte (GB) is equal to
1,000,000,000 bytes. Many operating systems use the binary
(base 2) numbering system to describe disk capacity; In the
binary numbering system, one megabyte is equal to 1,048,576
bytes, and one gigabyte is equal to 1,073,741,824 bytes.
Simply put, decimal and binary translates to the same amount
of storage capacity.
Q: Is my external hard drive bootable?
A: Yes! As long as your host hardware and operating system
support booting from eSATA or USB. Refer to your computer's
documentation for more information
Q: My drive was working fine yesterday but now its gone!
A: The disk may have been shut down without being dismounted,
or may have failed. If you do not hear and feel the drive spin up
when you connect the power, the drive will need to be replaced.
If you verify that the computer input and the drive data cable are
working, you may be able to repair or recover the data with your
computer's disk repair utility or a third party utility.
If your disk repair utility cannot repair or see the disk, the
drive has failed and will need to be replaced. If data recovery
is desired, please contact an established professional data
recovery firm. For a checklist of what qualities you might seek,
see www.drivesavers.com/why_drivesavers/index.html or www.
ontrack.com/services.
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