Troubleshooting - Samsung NE59J7630 Series User Manual

Troubleshooting

Troubleshooting
Samsung works hard to ensure that you don't have problems with your new electric range.
If you run into unexpected trouble, look first for a solution in the table below. If, after trying
the suggested solution, you're still having trouble, call Samsung at 1-800-SAMSUNG (1-800-
726-7864).
Installtion
Problem
The range is not
level.
The appliance
must be accessed
for servicing and
cannot be moved
easily.
CONTROL DISPLAY
Problem
The Display goes
blank.
The Display
flashes.
Manual User_NE59J7630SS_AA_DG68-00598A-00_EN.indd 63
Possible cause
The appliance has been
installed improperly.
The floor is sagging or
sloping.
The kitchen cabinets are not
properly aligned and make the
range appear to be not level.
The kitchen cabinets are not
square and too close to the
appliance.
Carpet is interfering with
movement of the range.
Possible cause
A fuse in your home may be
blown or the circuit breaker
tripped.
There was a power failure.
Solution
• Place the oven rack in the center of
the oven. Place a level on the oven
rack. Adjust the leveling legs at the
base of the range until the oven rack
is level.
• Insure the floor is level and strong
and stable enough to adequately
support the range.
Contact a carpenter to correct the
situation.
Insure the cabinets are square and
provide sufficient room for installation.
Contact a builder or installer to make
the appliance accessible.
Provide sufficient space so the range
can be lifted over the carpet.
Solution
Replace the fuse or reset the circuit
breaker.
Reset the clock.
English 63
2015-01-19 9:30:47