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ZyXEL Communications STB-1003 User Manual

ZyXEL Communications STB-1003 User Manual

Zyxel stb-1003 ip set-top box
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STB-1003
IP Set-Top Box
User's Guide
Version 1.0
01/2008
Edition 1
DEFAULT LOGIN
Password
123456
www.zyxel.com

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  • Page 1 STB-1003 IP Set-Top Box User’s Guide Version 1.0 01/2008 Edition 1 DEFAULT LOGIN Password 123456 www.zyxel.com...

  • Page 3: About This User's Guide

    Help us help you. Send all User Guide-related comments, questions or suggestions for improvement to the following address, or use e-mail instead. Thank you! The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. E-mail: techwriters@zyxel.com.tw STB-1003 User’s Guide...

  • Page 4: Document Conventions

    Syntax Conventions • The STB-1003 may be referred to as the “STB”, the “device”, the “system” or the “product” in this User’s Guide. • Product labels, screen names, field labels and field choices are all in bold font.
  • Page 5 Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The STB icon is not an exact representation of your STB. Computer Notebook computer Server DSLAM Firewall Telephone Switch Router STB-1003 User’s Guide...

  • Page 6: Safety Warnings

    • Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning. • Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device. This product is recyclable. Dispose of it properly. STB-1003 User’s Guide...
  • Page 7 Safety Warnings STB-1003 User’s Guide...
  • Page 8 Safety Warnings STB-1003 User’s Guide...

  • Page 9: Table Of Contents

    Contents Overview Contents Overview Using the STB ........................17 Introducing the STB ........................19 The Menu System ........................23 Demo Server Setup ........................33 Troubleshooting ......................... 43 Product Specifications ....................... 47 Appendices and Index ......................51 STB-1003 User’s Guide...
  • Page 10 Contents Overview STB-1003 User’s Guide...

  • Page 11: Table Of Contents

    2.3.1 Accessing and Exiting the Menus ................28 2.3.2 The Advanced Setup: Information Menu ..............28 2.3.3 The Advanced Setup: Network Menu ................ 29 2.3.4 The Advanced Setup: Firmware Upgrade Menu ............31 Chapter 3 Demo Server Setup......................... 33 STB-1003 User’s Guide...
  • Page 12 5.2 Power Adaptor Specifications ....................50 Part II: Appendices and Index............... 51 Appendix A Setting up Your Computer’s IP Address.............. 53 Appendix B IP Addresses and Subnetting ................75 Appendix C Legal Information ....................85 Appendix D Customer Support....................89 Index............................95 STB-1003 User’s Guide...

  • Page 13: List Of Figures

    Figure 35 Windows Vista: Control Panel ....................62 Figure 36 Windows Vista: Network And Internet ..................62 Figure 37 Windows Vista: Network and Sharing Center ................. 62 Figure 38 Windows Vista: Network and Sharing Center ................. 63 STB-1003 User’s Guide...
  • Page 14 Figure 58 Subnetting Example: After Subnetting ................... 79 Figure 59 Conflicting Computer IP Addresses Example ................ 83 Figure 60 Conflicting Computer IP Addresses Example ................ 83 Figure 61 Conflicting Computer and Router IP Addresses Example ............84 STB-1003 User’s Guide...

  • Page 15: List Of Tables

    Table 19 Subnet 2 ..........................80 Table 20 Subnet 3 ..........................80 Table 21 Subnet 4 ..........................80 Table 22 Eight Subnets .......................... 80 Table 23 24-bit Network Number Subnet Planning ................81 Table 24 16-bit Network Number Subnet Planning ................81 STB-1003 User’s Guide...
  • Page 16 List of Tables STB-1003 User’s Guide...

  • Page 17: Using The Stb

    Using the STB Introducing the STB (19) The Menu System (23) Demo Server Setup (33) Troubleshooting (43) Product Specifications (47)

  • Page 19: Introducing The Stb

    The following figure shows your STB (A) connected to your Internet access device (B) supplying content from the service provider on the Internet to your TV (C), operated by the remote control (D). Figure 1 Overview INTERNET STB-1003 STB-1003 User’s Guide...

  • Page 20: Front And Rear Panels

    The STB has an Ethernet connection to the network on the LAN port. Blinking Green The STB has an Ethernet connection to the network on the LAN port, and is transmitting or receiving data. The STB has no network connection on the LAN port. STB-1003 User’s Guide...

  • Page 21: Resetting The Stb

    YPbPr connectors do not carry audio. You must also connect your TV to one of the STB’s audio connectors. 1.3 Resetting the STB If you reset the STB, all configuration changes will be lost. STB-1003 User’s Guide...
  • Page 22 26). If you do this, all configuration changes will be lost. You can also reset the STB to its factory defaults by pressing the Help key on the remote control three times. If you do this, all configuration changes will be lost. STB-1003 User’s Guide...

  • Page 23: The Menu System

    1 Press the MENU key on the remote control. The Video Setup menu displays (see Section 2.2.2 on page 24). 2 To leave the basic setup menus, press the HOME key on the remote control at any time. The Home menu displays. STB-1003 User’s Guide...

  • Page 24: Video Setup Menu

    Use this when you connect your TV to the STB via the VIDEO socket. COMPONENT Highlight and select this to edit the STB’s component video settings. Use this when you connect your TV to the STB via the Y / Pb / Pr sockets. STB-1003 User’s Guide...

  • Page 25: Audio Output Menu

    Select this to store your changes. You may need to reboot your STB (use the ON/OFF hardware switch) before the new settings are used. 2.2.3 Audio Output Menu Use the Audio Output menu to check and change the STB’s SPDIF audio settings. STB-1003 User’s Guide...

  • Page 26: System Setup Menu

    Select this to store your configuration changes. 2.2.4 System Setup Menu Use the System Setup menu to check the STB’s date and time settings, change the time zone, and activate or deactivate Daylight Saving Time. Figure 6 The System Setup Menu STB-1003 User’s Guide...

  • Page 27: Language Setup Menu

    The Advanced Setup menus allow you to see and change network settings. DO NOT use this section unless you have been specifically told to by the service provider! Misconfiguration of the menus in this section could render your STB unusable. If in doubt, contact the service provider. STB-1003 User’s Guide...

  • Page 28: Accessing And Exiting The Menus

    Figure 9 The Information Menu The following table describes the labels in this menu. Table 6 The Information Menu LABEL DESCRIPTION Date This shows the current date configured on the STB. This shows the Central Processing Unit’s product code. STB-1003 User’s Guide...

  • Page 29: The Advanced Setup: Network Menu

    Section 2.3.3.2 on page • Select PPPoE to use a Point-to-Point Protocol over Ethernet service. See Section 2.3.3.3 on page 2.3.3.1 Network: DHCP Select DHCP in the Network menu. The following menu displays. Figure 10 The Network: DHCP Menu STB-1003 User’s Guide...

  • Page 30: Figure 11 The Network: Static Ip Menu

    Select Static to give the STB a specific IP address. STB IP Enter the IP address you want to assign to the STB. Subnet Mask Enter the subnet mask of the STB’s IP address. Gateway Enter the IP address of the network gateway. STB-1003 User’s Guide...

  • Page 31: The Advanced Setup: Firmware Upgrade Menu

    Advanced Setup: Network Setup menu’s ACS Server field (see Section 2.3.3 on page 29). Select Firmware Upgrade from the column on the left of the screen. The following menu displays. STB-1003 User’s Guide...

  • Page 32: Figure 13 The Firmware Upgrade Menu

    STB contacts the autoconfiguration server and downloads the firmware. If the following screen displays, the STB cannot reach the autoconfiguration server. Check the settings in the Advanced Setup: Network Setup menu (see Section 2.3.3 on page 29) and try again. Figure 14 Firmware Upgrade Error STB-1003 User’s Guide...

  • Page 33: Demo Server Setup

    192.168.1.33 and the STB’s IP address is 192.168.1.34. You have assigned static IP addresses (rather than using DHCP) because the media server must have an IP address that does not change. Figure 15 Media Server Overview 192.168.1.33 192.168.1.34 STB-1003 User’s Guide...

  • Page 34: Server Setup Overview

    This section contains some notes and warnings on the subjects discussed in this chapter. • The procedures described in this chapter are correct at the time of writing. Different versions of the third-party software discussed may differ in function and operation. STB-1003 User’s Guide...

  • Page 35: Set Up The Apache Http Server

    See the documentation from Apache for details. Click the link to download the software. If the download fails or is slow, return to the download page and select another download server mirror from the Mirror section. STB-1003 User’s Guide...

  • Page 36: Install Apache

    1 Open the Apache file you previously downloaded. 2 A screen similar to the following appears. Figure 16 The Apache Wizard Follow the directions in the wizard to install Apache. When installation is complete, a screen similar to the following displays. Click Finish. STB-1003 User’s Guide...

  • Page 37: Set Up The Demo Interface

    1 First, locate the demo files. These files provide an interface for the media server that allows you to select and watch videos on your TV using the STB’s remote control. The demo files are available on the CD that came with your STB. STB-1003 User’s Guide...

  • Page 38: Figure 19 The Apache Folder

    2 There are two demo files; one is for NTSC televisions and one is for PAL televisions. If you have an NTSC television, copy the demo-ntsc.zip file, and if you have a PAL television, copy the demo-pal.zip file. 3 Open the Apache folder. Figure 19 The Apache Folder STB-1003 User’s Guide...
  • Page 39 7 Open a browser window and enter http://localhost/demo-pal (if you are using the PAL version) or http://localhost/demo-ntsc (if you are using the NTSC version) in the URL bar. If the demo interface is successfully installed, a screen similar to the following displays. STB-1003 User’s Guide...

  • Page 40: Set Up The Live555 Media Server And Demo Content

    1 Ensure that the STB is set up and working correctly, as shown in the Quick Start Guide. 2 Press the blue key on the remote control three times. 3 Enter the STB’s password in the screen that appears. The default is 123456. Select OK. STB-1003 User’s Guide...

  • Page 41: Play Live Tv

    10.0.0.1 and the name of your index file is ‘abc-index.html’, enter ‘http://10.0.0.1/abc-index.html’. Figure 23 Enter IP Address 6 Select Save. The STB now uses your computer as its media server. 3.7 Play Live TV Take the following steps to test the live TV stream, STB-1003 User’s Guide...

  • Page 42: Play Vod

    1 In the D:\Content folder, click on Vod-1.bat to make the demonstration Video on Demand file available to the STB. 2 Using the STB’s remote control, select VOD > Movie 1. The demo video displays on the television. STB-1003 User’s Guide...

  • Page 43: Troubleshooting

    3 If the LED still does not turn green, turn the STB off and on. 4 If the problem continues, contact the vendor. One of the LEDs does not behave as expected. 1 Make sure you understand the normal behavior of the LED. See Section 1.2 on page STB-1003 User’s Guide...

  • Page 44: Stb Access And Login

    1.2 on page 2 The Login screen appears only when the network is disconnected. Remove the Ethernet cable from the LAN port and restart the STB using the ON/OFF hardware switch. 3 If the problem continues, contact the vendor. STB-1003 User’s Guide...

  • Page 45: Internet Access

    There might be a lot of traffic on the network. If you have computers or other devices using your Internet connection, try turning them off or disconnecting them. If your Internet access device uses bandwidth management, try reconfiguring it to allow the STB higher throughput. STB-1003 User’s Guide...
  • Page 46 Chapter 4 Troubleshooting STB-1003 User’s Guide...

  • Page 47: Product Specifications

    Supported video standards: • 480i • 576i • 480p • 576p • 1080i/60i • 1080i/50i • 720p/60 • 720p/50 Supported audio standards: • S-Video Port 1 x Separate Video 4-pin Mini-DIN connector. Supported video standards: • • NTSC STB-1003 User’s Guide...
  • Page 48 Protocols • MPEG-2 • H.264/MPEG-1 over SPTS • H.264/MPEG-1 video within MPEG-2 transport (ISO/IEC 13818-1) • Subscription to multicast groups • IGMP v1, v2 and v3 • RTP/RTSP • Kasenna Video Server compliant (dependant on service provider) STB-1003 User’s Guide...

  • Page 49: Table 11 Firmware Specifications

    RFC 1305 Network Time Protocol (NTP version 3) RFC 1441 SNMPv2 Simple Network Management Protocol version 2 RFC 1483 Multiprotocol Encapsulation over ATM Adaptation Layer 5 RFC 1661 The Point-to-Point Protocol (PPP) RFC 1723 RIP-2 (Routing Information Protocol) STB-1003 User’s Guide...

  • Page 50: Power Adaptor Specifications

    5.2 Power Adaptor Specifications Table 13 Power Adaptor Specifications AC Power Adaptor Model MU24-1120200-A1 Input Power 100~240 Volts AC/50~60Hz/1A Output Power 12 Volts DC / 2 A Safety Standards UL (UL60950-1) CUL (CSA C22.2 No.60950-1-03) ITS/GS (EN60950-1:2001, IEC60950-1:2001) STB-1003 User’s Guide...

  • Page 51: Appendices And Index

    Appendices and Index The appendices provide general information. Some details may not apply to your STB. Setting up Your Computer’s IP Address (53) IP Addresses and Subnetting (75) Legal Information (85) Customer Support (89) Index (95)

  • Page 53: Appendix A Setting Up Your Computer's Ip Address

    If you manually assign IP information instead of using dynamic assignment, make sure that your computers have IP addresses that place them in the same subnet as the STB’s LAN port. Windows 95/98/Me Click Start, Settings, Control Panel and double-click the Network icon to open the Network window. STB-1003 User’s Guide...

  • Page 54: Figure 24 Windows 95/98/Me: Network: Configuration

    2 Select Client and then click Add. 3 Select Microsoft from the list of manufacturers. 4 Select Client for Microsoft Networks from the list of network clients and then click 5 Restart your computer so the changes you made take effect. STB-1003 User’s Guide...

  • Page 55: Figure 25 Windows 95/98/Me: Tcp/Ip Properties: Ip Address

    • If you do not know your DNS information, select Disable DNS. • If you know your DNS information, select Enable DNS and type the information in the fields below (you may not need to fill them all in). STB-1003 User’s Guide...

  • Page 56: Figure 26 Windows 95/98/Me: Tcp/Ip Properties: Dns Configuration

    3 Select your network adapter. You should see your computer's IP address, subnet mask and default gateway. Windows 2000/NT/XP The following example figures use the default Windows XP GUI theme. 1 Click start (Start in Windows 2000/NT), Settings, Control Panel. STB-1003 User’s Guide...

  • Page 57: Figure 27 Windows Xp: Start Menu

    Appendix A Setting up Your Computer’s IP Address Figure 27 Windows XP: Start Menu 2 In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). Figure 28 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties. STB-1003 User’s Guide...

  • Page 58: Figure 29 Windows Xp: Control Panel: Network Connections: Properties

    • If you have a dynamic IP address click Obtain an IP address automatically. • If you have a static IP address click Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields. • Click Advanced. STB-1003 User’s Guide...

  • Page 59: Figure 31 Windows Xp: Internet Protocol (Tcp/Ip) Properties

    To manually configure a default metric (the number of transmission hops), clear the Automatic metric check box and type a metric in Metric. • Click Add. • Repeat the previous three steps for each default gateway you want to add. • Click OK when finished. STB-1003 User’s Guide...

  • Page 60: Figure 32 Windows Xp: Advanced Tcp/Ip Properties

    • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields. If you have previously configured DNS servers, click Advanced and then the DNS tab to order them. STB-1003 User’s Guide...

  • Page 61: Figure 33 Windows Xp: Internet Protocol (Tcp/Ip) Properties

    2 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab. Windows Vista This section shows screens from Windows Vista Enterprise Version 6.0. 1 Click the Start icon, Control Panel. STB-1003 User’s Guide...

  • Page 62: Figure 34 Windows Vista: Start Menu

    2 In the Control Panel, double-click Network and Internet. Figure 35 Windows Vista: Control Panel 3 Click Network and Sharing Center. Figure 36 Windows Vista: Network And Internet 4 Click Manage network connections. Figure 37 Windows Vista: Network and Sharing Center STB-1003 User’s Guide...

  • Page 63: Figure 38 Windows Vista: Network And Sharing Center

    During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. Figure 38 Windows Vista: Network and Sharing Center 6 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties. Figure 39 Windows Vista: Local Area Connection Properties STB-1003 User’s Guide...

  • Page 64: Figure 40 Windows Vista: Internet Protocol Version 4 (Tcp/Ipv4) Properties

    To manually configure a default metric (the number of transmission hops), clear the Automatic metric check box and type a metric in Metric. • Click Add. • Repeat the previous three steps for each default gateway you want to add. • Click OK when finished. STB-1003 User’s Guide...

  • Page 65: Figure 41 Windows Vista: Advanced Tcp/Ip Properties

    • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields. If you have previously configured DNS servers, click Advanced and then the DNS tab to order them. STB-1003 User’s Guide...

  • Page 66: Figure 42 Windows Vista: Internet Protocol Version 4 (Tcp/Ipv4) Properties

    2 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab. Macintosh OS 8/9 1 Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control Panel. STB-1003 User’s Guide...

  • Page 67: Figure 43 Macintosh Os 8/9: Apple Menu

    2 Select Ethernet built-in from the Connect via list. Figure 44 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4 For statically assigned settings, do the following: • From the Configure box, select Manually. STB-1003 User’s Guide...

  • Page 68: Figure 45 Macintosh Os X: Apple Menu

    2 Click Network in the icon bar. • Select Automatic from the Location list. • Select Built-in Ethernet from the Show list. • Click the TCP/IP tab. 3 For dynamically assigned settings, select Using DHCP from the Configure list. STB-1003 User’s Guide...

  • Page 69: Figure 46 Macintosh Os X: Network

    Check your TCP/IP properties in the Network window. Linux This section shows you how to configure your computer’s TCP/IP settings in Red Hat Linux 9.0. Procedure, screens and file location may vary depending on your Linux distribution and release version. STB-1003 User’s Guide...

  • Page 70: Figure 47 Red Hat 9.0: Kde: Network Configuration: Devices

    Figure 47 Red Hat 9.0: KDE: Network Configuration: Devices 2 Double-click on the profile of the network card you wish to configure. The Ethernet Device General screen displays as shown. Figure 48 Red Hat 9.0: KDE: Ethernet Device: General STB-1003 User’s Guide...

  • Page 71: Figure 49 Red Hat 9.0: Kde: Network Configuration: Dns

    Ethernet card). Open the eth0 eth0 configuration file with any plain text editor. • If you have a dynamic IP address, enter in the field. The dhcp BOOTPROTO= following figure shows an example. STB-1003 User’s Guide...

  • Page 72: Figure 51 Red Hat 9.0: Dynamic Ip Address Setting In Ifconfig-Eth0

    Figure 54 Red Hat 9.0: Restart Ethernet Card [root@localhost init.d]# network restart Shutting down interface eth0: [OK] Shutting down loopback interface: [OK] Setting network parameters: [OK] Bringing up loopback interface: [OK] Bringing up interface eth0: [OK] STB-1003 User’s Guide...

  • Page 73: Figure 55 Red Hat 9.0: Checking Tcp/Ip Properties

    HWaddr 00:50:BA:72:5B:44 inet addr:172.23.19.129 Bcast:172.23.19.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:717 errors:0 dropped:0 overruns:0 frame:0 TX packets:13 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:730412 (713.2 Kb) TX bytes:1570 (1.5 Kb) Interrupt:10 Base address:0x1000 [root@localhost]# STB-1003 User’s Guide...
  • Page 74 Appendix A Setting up Your Computer’s IP Address STB-1003 User’s Guide...

  • Page 75: Appendix B Ip Addresses And Subnetting

    Therefore, each octet has a possible range of 00000000 to 11111111 in binary, or 0 to 255 in decimal. The following figure shows an example IP address in which the first three octets (192.168.1) are the network number, and the fourth octet (16) is the host ID. STB-1003 User’s Guide...

  • Page 76: Figure 56 Network Number And Host Id

    Subnet masks can be referred to by the size of the network number part (the bits with a “1” value). For example, an “8-bit mask” means that the first 8 bits of the mask are ones and the remaining 24 bits are zeroes. STB-1003 User’s Guide...

  • Page 77: Table 15 Subnet Masks

    For example, 192.1.1.0 /25 is equivalent to saying 192.1.1.0 with subnet mask 255.255.255.128. The following table shows some possible subnet masks using both notations. Table 17 Alternative Subnet Mask Notation ALTERNATIVE LAST OCTET LAST OCTET SUBNET MASK NOTATION (BINARY) (DECIMAL) 255.255.255.0 0000 0000 255.255.255.128 1000 0000 STB-1003 User’s Guide...

  • Page 78: Figure 57 Subnetting Example: Before Subnetting

    The “borrowed” host ID bit can have a value of either 0 or 1, allowing two subnets; 192.168.1.0 /25 and 192.168.1.128 /25. The following figure shows the company network after subnetting. There are now two sub- networks, A and B. STB-1003 User’s Guide...

  • Page 79: Figure 58 Subnetting Example: After Subnetting

    Table 18 Subnet 1 LAST OCTET BIT IP/SUBNET MASK NETWORK NUMBER VALUE IP Address (Decimal) 192.168.1. IP Address (Binary) 11000000.10101000.00000001. 00000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: Lowest Host ID: 192.168.1.1 192.168.1.0 Broadcast Address: Highest Host ID: 192.168.1.62 192.168.1.63 STB-1003 User’s Guide...

  • Page 80: Table 19 Subnet 2

    Similarly, use a 27-bit mask to create eight subnets (000, 001, 010, 011, 100, 101, 110 and 111). The following table shows IP address last octet values for each subnet. Table 22 Eight Subnets SUBNET LAST BROADCAST SUBNET FIRST ADDRESS ADDRESS ADDRESS ADDRESS STB-1003 User’s Guide...

  • Page 81: Table 23 24-Bit Network Number Subnet Planning

    SUBNET 255.255.128.0 (/17) 32766 255.255.192.0 (/18) 16382 255.255.224.0 (/19) 8190 255.255.240.0 (/20) 4094 255.255.248.0 (/21) 2046 255.255.252.0 (/22) 1022 255.255.254.0 (/23) 255.255.255.0 (/24) 255.255.255.128 (/25) 255.255.255.192 (/26) 1024 255.255.255.224 (/27) 2048 255.255.255.240 (/28) 4096 255.255.255.248 (/29) 8192 STB-1003 User’s Guide...
  • Page 82 Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above. For more information on address assignment, please refer to RFC 1597, Address Allocation for Private Internets and RFC 1466, Guidelines for Management of IP Address Space. STB-1003 User’s Guide...

  • Page 83: Figure 59 Conflicting Computer Ip Addresses Example

    LAN and WAN addresses must be on different subnets. In the following example, the LAN and WAN are on the same subnet. The LAN computers cannot access the Internet because the router cannot route between networks. Figure 60 Conflicting Computer IP Addresses Example STB-1003 User’s Guide...

  • Page 84: Figure 61 Conflicting Computer And Router Ip Addresses Example

    LAN port both use 192.168.1.1 as the IP address. The computer cannot access the Internet. This problem can be solved by assigning a different IP address to the computer or the router’s LAN port. Figure 61 Conflicting Computer and Router IP Addresses Example STB-1003 User’s Guide...

  • Page 85: Appendix C Legal Information

    ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved.
  • Page 86 ZyXEL. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. STB-1003 User’s Guide...
  • Page 87 Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. STB-1003 User’s Guide...
  • Page 88 Appendix C Legal Information STB-1003 User’s Guide...

  • Page 89: Appendix D Customer Support

    • Sales E-mail: sales@zyxel.com.tw • Telephone: +886-3-578-3942 • Fax: +886-3-578-2439 • Web: www.zyxel.com, www.europe.zyxel.com • FTP: ftp.zyxel.com, ftp.europe.zyxel.com • Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park, Hsinchu 300, Taiwan Costa Rica • Support E-mail: soporte@zyxel.co.cr • Sales E-mail: sales@zyxel.co.cr •...
  • Page 90 Appendix D Customer Support • Regular Mail: ZyXEL Communications, Czech s.r.o., Modranská 621, 143 01 Praha 4 - Modrany, Ceská Republika Denmark • Support E-mail: support@zyxel.dk • Sales E-mail: sales@zyxel.dk • Telephone: +45-39-55-07-00 • Fax: +45-39-55-07-07 • Web: www.zyxel.dk • Regular Mail: ZyXEL Communications A/S, Columbusvej, 2860 Soeborg, Denmark Finland •...
  • Page 91 • Regular Mail: ZyXEL Malaysia Sdn Bhd., 1-02 & 1-03, Jalan Kenari 17F, Bandar Puchong Jaya, 47100 Puchong, Selangor Darul Ehsan, Malaysia North America • Support E-mail: support@zyxel.com • Support Telephone: +1-800-978-7222 • Sales E-mail: sales@zyxel.com • Sales Telephone: +1-714-632-0882 • Fax: +1-714-632-0858 • Web: www.zyxel.com STB-1003 User’s Guide...
  • Page 92 Appendix D Customer Support • Regular Mail: ZyXEL Communications Inc., 1130 N. Miller St., Anaheim, CA 92806- 2001, U.S.A. Norway • Support E-mail: support@zyxel.no • Sales E-mail: sales@zyxel.no • Telephone: +47-22-80-61-80 • Fax: +47-22-80-61-81 • Web: www.zyxel.no • Regular Mail: ZyXEL Communications A/S, Nils Hansens vei 13, 0667 Oslo, Norway Poland •...
  • Page 93 • Sales E-mail: sales@zyxel.co.uk • Telephone: +44-1344-303044, 08707-555779 (UK only) • Fax: +44-1344-303034 • Web: www.zyxel.co.uk • FTP: ftp.zyxel.co.uk • Regular Mail: ZyXEL Communications UK Ltd., 11 The Courtyard, Eastern Road, Bracknell, Berkshire RG12 2XB, United Kingdom (UK) STB-1003 User’s Guide...
  • Page 94 Appendix D Customer Support STB-1003 User’s Guide...

  • Page 95: Index

    22, 27 viewing FCC interference statement columns features compatibility firmware connectors flash contact information front panel content files controls copyright customer support gateway STB-1003 User’s Guide...
  • Page 96 LEDs 20, 43, 44 power adaptor specifications lights power specification live streaming PPPoE 29, 31 live TV test PPPoE password LIVE555 PPPoE username LIVE555 setup product registration login menu Quick Start Guide MAC address management mask STB-1003 User’s Guide...
  • Page 97 IP address 30, 34 STB version streaming streaming video subnet 30, 75 subnet mask subnetting syntax conventions System Setup menu 26, 27 temperature testing IPTV testing VOD TFTP third-party software time 26, 27, 30 STB-1003 User’s Guide...
  • Page 98 Index STB-1003 User’s Guide...

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