ZyXEL Communications SMG-700 User Manual
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ZyXEL Communications SMG-700 User Manual

ZyXEL Communications SMG-700 User Manual

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STB-1001S2
IP Set-Top Box
User's Guide
Version 1.0
4/2009
Edition 2
DEFAULT LOGIN
Password
123456
www.zyxel.com

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  • Page 1 STB-1001S2 IP Set-Top Box User’s Guide Version 1.0 4/2009 Edition 2 DEFAULT LOGIN Password 123456 www.zyxel.com...

  • Page 3: About This User's Guide

    Help us help you. Send all User Guide-related comments, questions or suggestions for improvement to the following address, or use e-mail instead. Thank you! The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan.

  • Page 4: Document Conventions

    Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User’s Guide. Warnings tell you about things that could harm you or your STB. Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations.
  • Page 5 Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The STB icon is not an exact representation of your STB. Server Telephone STB-1001S2 User’s Guide Computer Notebook computer DSLAM Firewall Switch Router Document Conventions...

  • Page 6: Safety Warnings

    Safety Warnings • Do NOT use this product near water, for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids. • Do NOT store things on the device. •...

  • Page 7: Table Of Contents

    Using the STB ... 15 Introducing the STB ... 17 The Menu System ... 21 Troubleshooting ... 31 Product Specifications ... 35 Appendices and Index ... 39 STB-1001S2 User’s Guide Contents Overview Contents Overview...
  • Page 8 Contents Overview STB-1001S2 User’s Guide...

  • Page 9: Table Of Contents

    About This User's Guide ... 3 Document Conventions... 4 Safety Warnings... 6 Contents Overview ... 7 Table of Contents... 9 List of Figures ... 11 List of Tables... 13 Part I: Using the STB ... 15 Chapter 1 Introducing the STB... 17 1.1 Overview ...
  • Page 10 Table of Contents Chapter 3 Troubleshooting... 31 3.1 Power, Hardware Connections, and LEDs ... 31 3.2 STB Access and Login ... 32 3.3 Internet Access ... 33 Chapter 4 Product Specifications ... 35 4.1 General STB Specifications ... 35 4.2 Power Adaptor Specifications ... 37 Part II: Appendices and Index...

  • Page 11: List Of Figures

    List of Figures List of Figures Figure 1 Application overview ... 17 Figure 2 LEDs ... 18 Figure 3 Rear Panel Connections ... 19 Figure 4 The Home Menu ... 22 Figure 5 The Video Setup Menu ... 22 Figure 6 The Audio Setup Menu ... 23 Figure 7 The System Setup Menu ...
  • Page 12 List of Figures Figure 39 Macintosh OS 8/9: TCP/IP ... 55 Figure 40 Macintosh OS X: Apple Menu ... 56 Figure 41 Macintosh OS X: Network ... 57 Figure 42 Red Hat 9.0: KDE: Network Configuration: Devices ... 58 Figure 43 Red Hat 9.0: KDE: Ethernet Device: General ...

  • Page 13: List Of Tables

    List of Tables List of Tables Table 1 LEDs ... 18 Table 2 Rear Panel Connections ... 19 Table 3 The Video Setup Menu ... 23 Table 4 The Audio Setup Menu ... 24 Table 5 The System Setup Menu ... 24 Table 6 The Information Menu ...
  • Page 14 List of Tables STB-1001S2 User’s Guide...

  • Page 15: Using The Stb

    Using the STB Introducing the STB (17) The Menu System (21) Troubleshooting (31) Product Specifications (35)

  • Page 17: Introducing The Stb

    H A P T E R This chapter introduces the main applications and features of the STB. It also introduces the ways in which you can manage the STB. 1.1 Overview Your STB is an IP Set-Top Box. Use it to watch Internet Television (IPTV) and Video on Demand (VOD) on your television.

  • Page 18: Leds

    Chapter 1 Introducing the STB 1.2 LEDs This section describes the LEDs (lights) on the front of the STB. Figure 2 LEDs Table 1 LEDs STATUS POWER Blinking REMOTE Blinking 1.3 Rear Panel Connections This section describes the rear of the STB. DESCRIPTION Blinking The STB is starting up, or is in standby mode.

  • Page 19: Resetting The Stb

    Figure 3 Rear Panel Connections Table 2 Rear Panel Connections LABEL DESCRIPTION ON/OFF Use this switch to turn the STB on or off. POWER Connect this port to a suitable power supply using the provided adaptor. Use this port to connect to a USB mouse or keyboard (not supplied). Note: The output power from your USB mouse or keyboard must Use this Ethernet port to connect the STB to your Internet access device or network.
  • Page 20 Chapter 1 Introducing the STB STB-1001S2 User’s Guide...

  • Page 21: The Menu System

    H A P T E R This chapter discusses the STB’s menus. These menus are displayed on the screen of the television connected to the STB, and operated using the STB’s remote control. • Use the Basic Setup menus to make basic changes to the STB’s configuration (such as activating Daylight Saving Time or selecting the video mode).

  • Page 22: Video Setup Menu

    Chapter 2 The Menu System Figure 4 The Home Menu 2 Press the MENU key on the remote control. The Video Setup menu displays (see Section 2.2.2 on page To leave the basic setup menus, press the HOME key on the remote control at any time. The Home menu displays.

  • Page 23: Audio Setup Menu

    Do not change the Mode in this menu! If you do so, the picture on your TV may not display correctly. NTSC is supported in North American televisions, and PAL is supported in European televisions. The following table describes the labels in this menu. Table 3 The Video Setup Menu LABEL Mode...

  • Page 24: System Setup Menu

    Chapter 2 The Menu System The following table describes the labels in this screen. Table 4 The Audio Setup Menu LABEL AC3/AAC Save 2.2.4 System Setup Menu Use the System Setup menu to check the STB’s date and time settings, change the time zone, and activate or deactivate Daylight Saving Time.

  • Page 25: The Factory Default Menu

    Figure 8 The Language Setup Menu 2.2.6 The Factory Default Menu Use this screen to return the STB to its default settings. Figure 9 The Factory Default Menu Click Factory Default to return the STB to its original settings. Any configuration changes you made will be lost.

  • Page 26: The Advanced Setup: Information Menu

    Chapter 2 The Menu System 1 Ensure that the STB is set up and working correctly, as shown in the Quick Start Guide. 2 Press Menu to enter the menu system. 3 Press the blue key on the remote controller three times. The Login menu displays. Figure 10 The Login Menu 4 Enter the password.

  • Page 27: The Advanced Setup: Network Menu

    Table 6 The Information Menu LABEL MAC Address IP Address STB Version Bootloader Kernel Rootfs Apps 2.3.3 The Advanced Setup: Network Menu Use this menu to set up the STB’s IP address, media server information, and homepage. This menu differs according to the Mode you select. •...

  • Page 28: Figure 13 The Network: Static Ip Menu

    Chapter 2 The Menu System Table 7 The Network: DHCP Menu LABEL Home URL ACS Server NTP Server Save 2.3.3.2 Network: Static IP Address Select Static in the Network menu. The following menu displays. Figure 13 The Network: Static IP Menu The following table describes the labels in this menu that were not already described in table 7.

  • Page 29: The Advanced Setup: Firmware Upgrade Menu

    2.3.3.3 Network: PPPoE Select PPPoE in the Network menu. The following menu displays. Figure 14 The Network: PPPoE Menu The following table describes the labels in this menu that were not already described in table 7. Table 9 The Network: PPPoE Menu LABEL Mode User Name...

  • Page 30: Figure 16 Firmware Upgrade Error

    Chapter 2 The Menu System If you want to get new firmware from the auto-configuration server, click Upgrade Now. The STB contacts the autoconfiguration server and downloads the firmware. If the following screen displays, the STB cannot reach the autoconfiguration server. Check the settings in the Advanced Setup: Network menu (see Section 2.3.3 on page 27) and try again.

  • Page 31: Troubleshooting

    H A P T E R This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • STB Access and Login • Internet Access 3.1 Power, Hardware Connections, and LEDs The STB does not turn on.

  • Page 32: Stb Access And Login

    Chapter 3 Troubleshooting 2 Check the hardware connections. See the Quick Start Guide and 3 Inspect your cables for damage. Contact the vendor to replace any damaged cables. 4 Turn the STB off and on. 5 If the problem persists, contact the vendor. I cannot operate the STB using the remote control.

  • Page 33: Internet Access

    3.3 Internet Access I cannot access IPTV or VOD services. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and device is working correctly. 2 Check the Home URL IP address in the Network menu. 3 Disconnect all the cables from your STB, and follow the directions in the Quick Start Guide again.
  • Page 34 Chapter 3 Troubleshooting STB-1001S2 User’s Guide...

  • Page 35: Product Specifications

    H A P T E R Product Specifications This chapter gives details about your STB’s hardware and firmware features. 4.1 General STB Specifications The following tables summarize the STB’s hardware and firmware features. Table 10 Hardware Specifications SPECIFICATION Dimensions (W x D x H) Weight Power LAN Ethernet Port...

  • Page 36: Table 11 Firmware Specifications

    Chapter 4 Product Specifications Table 10 Hardware Specifications SPECIFICATION Approvals Distance between wall- mounting holes on device’s base panel Screw size for wall mounting Table 11 Firmware Specifications FEATURE Default IP Address Default Subnet Mask Default Password Device Management Time and Date PPPoE The following list, which is not exhaustive, illustrates the standards supported in the STB.

  • Page 37: Power Adaptor Specifications

    Table 12 Standards Supported (continued) STANDARD RFC 2684 IEEE 802.11d TR-069 1.363.5 4.2 Power Adaptor Specifications Table 13 Power Adaptor Specifications AC Power Adaptor Model Input Power Output Power Safety Standards Wall-mounting Instructions It is recommended that you do NOT wall-mount the STB. Wall-mounting kit is not included.

  • Page 38: Figure 17 Wall-Mounting Example

    Chapter 4 Product Specifications 3 Do not insert the screws all the way into the wall. Leave a small gap of about 0.5 cm between the heads of the screws and the wall. 4 Make sure the screws are snugly fastened to the wall. They need to hold the weight of the STB with the connection cables.

  • Page 39: Appendices And Index

    Appendices and Index The appendices provide general information. Some details may not apply to your STB. Setting up Your Computer’s IP Address (41) IP Addresses and Subnetting (63) Legal Information (73) Customer Support (77) Index (77)

  • Page 41: Appendix A Setting Up Your Computer's Ip Address

    P P E N D I X Setting up Your Computer’s IP All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed. Windows 95/98/Me/NT/2000/XP/Vista, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/ IP on your computer.

  • Page 42: Figure 19 Windows 95/98/Me: Network: Configuration

    Appendix A Setting up Your Computer’s IP Address Figure 19 WIndows 95/98/Me: Network: Configuration Installing Components The Network window Configuration tab displays a list of installed components. You need a network adapter, the TCP/IP protocol and Client for Microsoft Networks. If you need the adapter: 1 In the Network window, click Add.

  • Page 43: Figure 20 Windows 95/98/Me: Tcp/Ip Properties: Ip Address

    Configuring 1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties 2 Click the IP Address tab. • If your IP address is dynamic, select Obtain an IP address automatically. • If you have a static IP address, select Specify an IP address and type your information into the IP Address and Subnet Mask fields.

  • Page 44: Figure 21 Windows 95/98/Me: Tcp/Ip Properties: Dns Configuration

    Appendix A Setting up Your Computer’s IP Address Figure 21 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’s IP address, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add. 5 Click OK to save and close the TCP/IP Properties window.

  • Page 45: Figure 22 Windows Xp: Start Menu

    Figure 22 Windows XP: Start Menu 2 In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). Figure 23 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties. STB-1001S2 User’s Guide Appendix A Setting up Your Computer’s IP Address...

  • Page 46: Figure 24 Windows Xp: Control Panel: Network Connections: Properties

    Appendix A Setting up Your Computer’s IP Address Figure 24 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and then click Properties. Figure 25 Windows XP: Local Area Connection Properties 5 The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP).

  • Page 47: Figure 26 Windows Xp: Internet Protocol (Tcp/Ip) Properties

    Figure 26 Windows XP: Internet Protocol (TCP/IP) Properties 6 If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: •...

  • Page 48: Figure 27 Windows Xp: Advanced Tcp/Ip Properties

    Appendix A Setting up Your Computer’s IP Address Figure 27 Windows XP: Advanced TCP/IP Properties 7 In the Internet Protocol TCP/IP Properties window (the General tab in Windows XP): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es).

  • Page 49: Figure 28 Windows Xp: Internet Protocol (Tcp/Ip) Properties

    Figure 28 Windows XP: Internet Protocol (TCP/IP) Properties 8 Click OK to close the Internet Protocol (TCP/IP) Properties window. 9 Click Close (OK in Windows 2000/NT) to close the Local Area Connection Properties window. 10 Close the Network Connections window (Network and Dial-up Connections in Windows 2000/NT).

  • Page 50: Figure 29 Windows Vista: Start Menu

    Appendix A Setting up Your Computer’s IP Address Figure 29 Windows Vista: Start Menu 2 In the Control Panel, double-click Network and Internet. Figure 30 Windows Vista: Control Panel 3 Click Network and Sharing Center. Figure 31 Windows Vista: Network And Internet 4 Click Manage network connections.

  • Page 51: Figure 33 Windows Vista: Network And Sharing Center

    5 Right-click Local Area Connection and then click Properties. During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. Figure 33 Windows Vista: Network and Sharing Center 6 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties. Figure 34 Windows Vista: Local Area Connection Properties STB-1001S2 User’s Guide Appendix A Setting up Your Computer’s IP Address...

  • Page 52: Figure 35 Windows Vista: Internet Protocol Version 4 (Tcp/Ipv4) Properties

    Appendix A Setting up Your Computer’s IP Address 7 The Internet Protocol Version 4 (TCP/IPv4) Properties window opens (the General tab). • If you have a dynamic IP address click Obtain an IP address automatically. • If you have a static IP address click Use the following IP address and fill in the IP address, Subnet mask, and Default gateway fields.

  • Page 53: Figure 36 Windows Vista: Advanced Tcp/Ip Properties

    Figure 36 Windows Vista: Advanced TCP/IP Properties 9 In the Internet Protocol Version 4 (TCP/IPv4) Properties window, (the General tab): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields.

  • Page 54: Figure 37 Windows Vista: Internet Protocol Version 4 (Tcp/Ipv4) Properties

    Appendix A Setting up Your Computer’s IP Address Figure 37 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties 10 Click OK to close the Internet Protocol Version 4 (TCP/IPv4) Properties window. 11 Click Close to close the Local Area Connection Properties window. 12 Close the Network Connections window.

  • Page 55: Figure 38 Macintosh Os 8/9: Apple Menu

    Figure 38 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 39 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4 For statically assigned settings, do the following: •...

  • Page 56: Figure 40 Macintosh Os X: Apple Menu

    Appendix A Setting up Your Computer’s IP Address • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your STB in the Router address box. 5 Close the TCP/IP Control Panel.

  • Page 57: Figure 41 Macintosh Os X: Network

    Figure 41 Macintosh OS X: Network 4 For statically assigned settings, do the following: • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. •...

  • Page 58: Using The K Desktop Environment (Kde)

    Appendix A Setting up Your Computer’s IP Address Make sure you are logged in as the root administrator. Using the K Desktop Environment (KDE) Follow the steps below to configure your computer IP address using the KDE. 1 Click the Red Hat button (located on the bottom left corner), select System Setting and click Network.

  • Page 59: Figure 44 Red Hat 9.0: Kde: Network Configuration: Dns

    • If you have a dynamic IP address, click Automatically obtain IP address settings with and select dhcp from the drop down list. • If you have a static IP address, click Statically set IP Addresses and fill in the Address, Subnet mask, and Default Gateway Address fields.

  • Page 60: Figure 46 Red Hat 9.0: Dynamic Ip Address Setting In Ifconfig-Eth0

    Appendix A Setting up Your Computer’s IP Address Figure 46 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 DEVICE=eth0 ONBOOT=yes BOOTPROTO=dhcp USERCTL=no PEERDNS=yes TYPE=Ethernet • If you have a static IP address, enter = followed by the IP address (in dotted decimal notation) and type IPADDR followed by the subnet mask.

  • Page 61: Stb-1001S2 User's Guide

    Verifying Settings Enter in a terminal screen to check your TCP/IP properties. ifconfig Figure 50 Red Hat 9.0: Checking TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet inet addr:172.23.19.129 UP BROADCAST RUNNING MULTICAST RX packets:717 errors:0 dropped:0 overruns:0 frame:0 TX packets:13 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:730412 (713.2 Kb) Interrupt:10 Base address:0x1000...
  • Page 62 Appendix A Setting up Your Computer’s IP Address STB-1001S2 User’s Guide...

  • Page 63: Appendix B Ip Addresses And Subnetting

    P P E N D I X IP Addresses and Subnetting This appendix introduces IP addresses and subnet masks. IP addresses identify individual devices on a network. Every networking device (including computers, servers, routers, printers, etc.) needs an IP address to communicate across the network.

  • Page 64: Figure 51 Network Number And Host Id

    Appendix B IP Addresses and Subnetting Figure 51 Network Number and Host ID How much of the IP address is the network number and how much is the host ID varies according to the subnet mask. Subnet Masks A subnet mask is used to determine which bits are part of the network number, and which bits are part of the host ID (using a logical AND operation).

  • Page 65: Table 15 Subnet Masks

    Subnet masks are expressed in dotted decimal notation just like IP addresses. The following examples show the binary and decimal notation for 8-bit, 16-bit, 24-bit and 29-bit subnet masks. Table 15 Subnet Masks BINARY OCTET 8-bit mask 11111111 16-bit mask 11111111 24-bit mask 11111111...

  • Page 66: Figure 52 Subnetting Example: Before Subnetting

    Appendix B IP Addresses and Subnetting Table 17 Alternative Subnet Mask Notation (continued) ALTERNATIVE SUBNET MASK NOTATION 255.255.255.192 255.255.255.224 255.255.255.240 255.255.255.248 255.255.255.252 Subnetting You can use subnetting to divide one network into multiple sub-networks. In the following example a network administrator creates two sub-networks to isolate a group of servers from the rest of the company network for security reasons.

  • Page 67: Figure 53 Subnetting Example: After Subnetting

    Figure 53 Subnetting Example: After Subnetting In a 25-bit subnet the host ID has 7 bits, so each sub-network has a maximum of 2 possible hosts (a host ID of all zeroes is the subnet’s address itself, all ones is the subnet’s broadcast address).

  • Page 68: Table 19 Subnet 2

    Appendix B IP Addresses and Subnetting Table 19 Subnet 2 IP/SUBNET MASK IP Address IP Address (Binary) Subnet Mask (Binary) Subnet Address: 192.168.1.64 Broadcast Address: 192.168.1.127 Table 20 Subnet 3 IP/SUBNET MASK IP Address IP Address (Binary) Subnet Mask (Binary) Subnet Address: 192.168.1.128 Broadcast Address:...

  • Page 69: Table 23 24-Bit Network Number Subnet Planning

    Table 22 Eight Subnets (continued) SUBNET SUBNET ADDRESS Subnet Planning The following table is a summary for subnet planning on a network with a 24-bit network number. Table 23 24-bit Network Number Subnet Planning NO. “BORROWED” HOST BITS The following table is a summary for subnet planning on a network with a 16-bit network number.

  • Page 70: Configuring Ip Addresses

    Appendix B IP Addresses and Subnetting Table 24 16-bit Network Number Subnet Planning (continued) NO. “BORROWED” HOST BITS Configuring IP Addresses Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask.

  • Page 71: Figure 54 Conflicting Computer Ip Addresses Example

    IP Address Conflicts Each device on a network must have a unique IP address. Devices with duplicate IP addresses on the same network will not be able to access the Internet or other resources. The devices may also be unreachable through the network. Conflicting Computer IP Addresses Example More than one device can not use the same IP address.

  • Page 72: Figure 56 Conflicting Computer And Router Ip Addresses Example

    Appendix B IP Addresses and Subnetting Conflicting Computer and Router IP Addresses Example More than one device can not use the same IP address. In the following example, the computer and the router’s LAN port both use 192.168.1.1 as the IP address. The computer cannot access the Internet.

  • Page 73: Appendix C Legal Information

    ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved.

  • Page 74: Zyxel Limited Warranty

    Appendix C Legal Information If this device does cause harmful interference to radio/television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1 Reorient or relocate the receiving antenna.
  • Page 75 Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser.
  • Page 76 Appendix C Legal Information STB-1001S2 User’s Guide...

  • Page 77: Index

    ACS server 28, 29 Advanced Audio Coding, see AAC advanced setup login menu password advanced setup menus accessing exiting alternative subnet mask notation analog audio output applications audio compression Audio menu auto-configuration server autoconfiguration server basic setup menus accessing exiting bootloader cable inspection Central Processing Unit, see CPU...
  • Page 78 Index IANA Information menu intended audience Internet access device modem router Internet Assigned Numbers Authority See IANA Internet television IP address default IPTV Kernel Language setup menu LED description LEDs LEDs troubleshooting lights login menu MAC address management media server memory menu navigation remote control...
  • Page 79 using remote management reset reset default Rootfs S/PDIF safety warnings saving changes saving settings screen menus server set-top box Sony/Philips Digital Interface Format, see S/PDIF specifications power adaptor standby mode startup static IP static IP address STB server subnet subnet mask subnetting supporting disk syntax conventions...
  • Page 80 Index STB-1001S2 User’s Guide...

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