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Thinklogical MX48 Product Manual

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KVM Matrix Switch
PRODUCT MANUAL
Thinklogical, LLC
100 Washington Street
Milford, Connecticut 06460 U.S.A.
Telephone: 1-203-647-8700
Fax: 1-203-783-9949
www.thinklogical.com
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  • Page 1 KVM Matrix Switch PRODUCT MANUAL Thinklogical, LLC 100 Washington Street Milford, Connecticut 06460 U.S.A. Telephone: 1-203-647-8700 Fax: 1-203-783-9949 www.thinklogical.com ® Extend Distribute Innovate...
  • Page 2 Copyright © 2012. All rights reserved. Printed in the U.S.A. Thinklogical ® 100 Washington Street Milford, Connecticut 06460 U.S.A. Telephone: 1-203-647-8700 All trademarks and service marks are property of their respective owners. Subject: MX48 Router Product Manual Revision: B, April 2012 Revision B April 2012...

  • Page 3: Table Of Contents

    Input/Output Cards ........................... 9 2.4 Firmware ........................... 10 On Screen Display (OSD) - Firmware Option ................. 10 Upgrades ............................10 3 Connecting to the MX48 ........................11 3.1 Pluggable SFP+ ........................11 3.2 Fiber Optic Cable ........................12 Requirements ..........................12 Handling Fiber Optic Cable ......................
  • Page 4 Return Authorization........................23 Our Address ........................... 24 APPENDIX A: ORDERING INFORMATION ..................25 APPENDIX B: QUICK START GUIDE ....................26 APPENDIX C: MX48 TOUCHSCREEN ....................27 APPENDIX D: X4 CONFIGURATOR SOFTWARE ................29 APPENDIX E: MIB FILE ........................44 Revision B...

  • Page 5: Preface

    PREFACE Conventions Used in this Manual Throughout this manual you will notice certain conventions that bring your attention to important information. These are Notes and Warnings. Examples are shown below. Note: Important Notes appear in blue text preceded by a yellow exclamation point symbol, like this.

  • Page 6: Introduction

    Data Upstream/Downstream Card, 16 Ports – MXM-000016 The MX48 is offered with a Touchscreen which allows the user to easily make connections with minimal set up time. The Touchscreen is available in the following three options, depending on the user’s needs: Front-Mounted, Rack-Mounted, or Standalone.

  • Page 7: Laser Information

    Figure 2: MX48 Router with Rack-Mounted Touchscreen (MXR-000048-RM). Rack-Mount Touchscreen shown mounted in rack. Figure 3: MX48 Router with Standalone Touchscreen (MXR-000048-SA) The MX48 Router ships configured to customer specifications. All physical connections to the product use industry-standard connectors. 1.3 Laser Information...

  • Page 8: Theory Of Operation

    1.4 Theory of Operation MRTS Technology Thinklogical MX48 Router is used together as a system with our Thinklogical Velocity Extenders ® utilizing breakthrough, patent-pending technology for transmission and reception of DVI, keyboard, mouse, and high-speed data peripherals. This technology, known as Multi Rate Transmission System (MRTS), provides end-to-end data transmission with unparalleled performance.

  • Page 9: System Features

    2 System Features General System Features Each MX48 Router System includes the following features: Configurations include: 16 x 16, 32 x 32, 48 x 48 Fiber Optic Non-Blocking Matrix Router Each Video Connection Supports 6.22 Gbps Single-Mode and Multi-Mode Fiber Optic Capability...

  • Page 10: Mx48 Technical Specifications

    2.2 MX48 Technical Specifications Dimensions: MX48 with Front-Mounted Touchscreen Rack Size: EIA 19" (482.6 mm) Height: 3 RU-5.22” (133 mm) Depth: 14.93" (379 mm) Width: 17.49" (437 mm) MX48 Chassis Rack Size: EIA 19" (482.6 mm) Height: 3 RU-5.22” (133 mm) Depth: 14.93"...

  • Page 11: Mx48 Modules

    If a power supply were to fail, the single power supply can withstand the entire current load of the MX48 system. Although the router functions properly with one Power Module, it is recommended that both Modules preferably be connected to two independent power sources (for redundancy).

  • Page 12: Fan Tray

    Fan Tray The MX48 uses 3 DC fans all located conveniently in one modular fan tray. The tray is designed to move air horizontally through the enclosure. This hot-swappable fan tray allows for easy replacement of the module (in case of failure) without interrupting the system functionality.
  • Page 13 20 Gig (minimum) hard drive If the MX48 Router is to be controlled via ethernet, it will require a static IP address. This value can be set via the DIP switch to the values listed below. Factory default setting will be 192.168.13.15.

  • Page 14: Input/Output Cards

    The simplest network connection is an isolated network with only the MX48, the control server, and any control clients using static IP addresses. The MX48 can be set to any of the above settings. The control server must be at 192.168.13.9, and the control clients could then be set to any other addresses in the 192.168.13.X family.

  • Page 15: Firmware

    Figure 10: The MX48 I/O Card and Controller Card 2.4 Firmware On Screen Display (OSD) - Firmware Option The X4 Configurator can be accessed and controlled via an OSD (on-screen display) technology. The X4 Configurator software can be installed on a designated OOB (out-of-band) PC which users can access from their workstation.

  • Page 16: Connecting To The Mx48

    Figure 11: SFP+ Module; it is good practice to install dust plugs in unused SFP+s Each I/O card can have as many as 16 SFP+s for an MX48, each mounted within a grounded metal enclosure. Each SFP+ module is locked into its enclosure with a built-in latch handle that can be opened for removal or locked for installation.

  • Page 17: Fiber Optic Cable

    Note: The Control Computer is supplied separately from the VX Router. The MX48 is controlled via a dedicated external Control module. This allows for customization as well as ease of control and administration with access provided via a network connection (browser).

  • Page 18: Connecting To Thinklogical

    Receiver using standard cables. Power can then be supplied to the unit. The Receiver then connects to the MX48 Receiver (Downstream) ports using fiber (Multi-mode fiber for distances up to 1000m; Single-mode fiber for distances beyond 1000m).

  • Page 19: Set-Up And Installation

    Insure that all thumb screws are finger tight so that all the modules are properly held in the chassis. 1. Carefully remove the MX48 Router from its shipping container. Inspect the router to make certain that no damage occurred during shipment.

  • Page 20: Order Of Installation Events

    7. When the VX Router has been inspected and found to be in good condition, the installation process can begin. 4.1 Order of Installation Events Please refer to the Quick Start Guide included with your products for detailed instructions. The Quick Start Guide is also available in Appendix B.

  • Page 21: How To Install/Replace Modules

    5 How to Install/Replace Modules 5.1 How to Install or Replace Input/Output Cards Note: A shutdown is not required prior to installing/replacing Input/Output Cards. Step 1 Turn the two thumbscrews counterclockwise until they disengage from the chassis. Pull the card out using both handles.

  • Page 22: How To Replace A Fan Tray

    5.3 How to Replace a Fan Tray The MX48 uses three DC fans to move air horizontally through the enclosure. Be sure not to block the air vents on the front and rear of the unit, and leave at least 2” of space on both sides.

  • Page 23: How To Replace A Power Supply

    5.4 How to Replace a Power Supply Warning! Disconnect the power cord before proceeding! Note: If ONE power supply is installed: shutdown IS required. If TWO power supplies are installed, shutdown IS NOT required. The Power Modules are universal input 120-240VAC 50-60Hz. Use the proper power cord for your region (supplied with the unit).

  • Page 24: Regulatory & Safety Compliance

    Markings and labels on the product follow industry-standard conventions. Regulatory markings found on the products comply with domestic and many international requirements. Regulatory Compliance ’s MX48 is designed and made in the U.S.A. MX48 has been tested by a certified testing Thinklogical ®...

  • Page 25: Standards With Which Our Products Comply

    6.2 Standards with Which Our Products Comply Safety CENELEC EN 60950-1, 1 Edition (2001) LASER Safety IEC60825:2001 Parts 1 and 2 Class 1 LASER Product Electromagnetic Emissions EN55022: 1994 (IEC/CSPIR22: 1993) EN61000-3-2/A14: 2000 EN61000-3-3: 1994 Electromagnetic Immunity EN55024: 1998 Information Technology Equipment-Immunity Characteristics EN61000-4-2: 1995 Electro-Static Discharge Test EN61000-4-3: 1996 Radiated Immunity Field Test EN61000-4-4: 1995 Electrical Fast Transient Test...

  • Page 26: Product Serial Number

    Note: If using a keyboard that is noise susceptible, a ferrite ring on the keyboard cable may be needed to comply with Immunity Requirements Product Serial Number Thinklogical products have a unique serial number, imprinted on an adhesive label that is fixed to the ®...

  • Page 27: How To Contact Us

    7.1 Customer Support Thank you for choosing a Thinklogical product for your application. We appreciate your business and ® are dedicated to helping you successfully use our product. Thinklogical is here to help you. ® Thinklogical is an engineering company and you will receive the information you require directly from ®...

  • Page 28: Fax

    Defect remedy shall be the repair or replacement of the product, provided that the defective product is returned to the authorized dealer within a year from the date of delivery. If you wish to return your device, contact the Thinklogical authorized dealer where you purchased the ®...

  • Page 29: Our Address

    Note: DO NOT return a product to Thinklogical without a Return Material Authorization. ® Return address for products with Return Material Authorization: Thinklogical , LLC ® Attn: RMA# 100 Washington Street Milford, CT 06460 USA PH: 1-800-291-3211 (USA only) Our Address...

  • Page 30: Appendix A: Ordering Information

    Multi-Media 48 Router Data Input/Output Card, 16 Ports, SFP+, Single-Mode MXM-D00E16 Multi-Media 48 Router Data Input/Output Card, 16 Ports, No SFP+ MXM-D00C16 Multi-Media 48 Router Data Input/Output Card, 16 Ports, Coaxial MX48 Redundant Configuration Components MXM-000001 Multi-Media 48 Router Controller MXM-000002 Multi-Media 48 Router Fan Module...

  • Page 31: Appendix B: Quick Start Guide

    APPENDIX B: QUICK START GUIDE MX48 Router Quick Start Guide Revision B April 2012...

  • Page 32: Appendix C: Mx48 Touchscreen

    The names of Sources and Destinations can also easily be changed from this page using the browser. Set a web browser to the IP address of the MX48. Make any changes to the names and be sure to press the “SAVE and UPDATE” button before disconnecting.
  • Page 33 (they turn blue when selected) and press “CONNECT”. To break a connection, select a destination (it turns blue when selected) and press “DISCONNECT”. Figure C4: Rack-Mounted Touchscreen displayed in a rack with Thinklogical VelocityKVM T-4200 units ®...

  • Page 34: Appendix D: X4 Configurator Software

    IP address used to identify it. Router information is stored by IP Address so it should not change. A web browser is used to manage the MX48(s). One or more MX48 Routers can be controlled via a web-based software package running on a Control Rack Computer running Microsoft Windows or Linux.
  • Page 35 To make a Connection a. Click a source to select it b. Click one or more destinations to make a connection Figure D1: PC 01 has been selected as a source A connection is made when the name of the source appears in half of the destination box, and the 'X' becomes the same color as the stripe(s) above the source.
  • Page 36 To “take” control of the keyboard and mouse on a different connection right click mouse and select “Take Mouse”. Figure D3: Take control of keyboard and mouse To disconnect a source from a destination you simply click the 'X' on the destination to break the connection.
  • Page 37 STATIONS Stations are descriptions of signal sources or display devices that should be treated as a single entity. A computer is an example of a source station, and the monitor(s), keyboard, and mouse at a user's desk is one example of a destination station. For example: A computer can have multiple video outputs that will most often be connected to multiple monitor's at the user's desk, so in this case we could say that the "source station"...
  • Page 38 Figure D4: View of Stations on the Administration Page The MX48 Router uses .csv formatted spreadsheet files as configuration files. Since the files can be created and modified with a spreadsheet, the interface is designed to mirror the experience of editing on a spreadsheet.
  • Page 39 Figure D5: How to edit a row on the Stations Page The viewable column in stations denotes which groups are able to view the connections. The administrator can view all sources and destinations. You can set up various groups (as seen in the next section) and restrict which pages are viewable by group.
  • Page 40 3. User names and Passwords a. Create/edit user names and passwords b. Select which group to which each user will be assigned when they successfully log in 4. Specific IP addresses which will automatically be assigned to a group without requiring login (touchscreens).
  • Page 41 Figure D8: Create a Macro from History TOUCHSCREENS A touchscreen allows user-friendly access to the Thinklogical X4 Configurator software for simple actions to be made with the touch of the screen. The unit connects independently to a network and with a one time configuration, the set-up is easily performed.
  • Page 42 Remote Configuration: Each touchscreen is shipped with DHCP enabled by default. 1. Attach one or more touchscreens to a network with a DHCP server 2. Use "ssh" to access each touchscreen in turn 3. When the login appears, type in the following- username: root password: emac_inc To set up the network:...
  • Page 43 Figure D9: View of Touch Screen TESTS The Test tab allows you to test the port connections of a VX Router. How to Perform a Test a. From the Router drop down list, select the router you want to test. b.
  • Page 44 SNAPSHOTS Snapshots are recorded and executed from the "Snapshot" tab of the ADMIN page. Snapshots are a way of recording and saving the connections of every single port on one or more routers, including whether or not they are connected at all. When a snapshot is played back or “executed” every port will be reset to the connections that were present when the snapshot was recorded.
  • Page 45 The (VIEW) button is rendered with parenthesis to remind users that VIEW only gives them the ability to see the source and not control it. Destination boxes with sources that are connected using VIEW will show the source name in parenthesis meaning that the source can be seen but not controlled. Only one destination will show the source name without parenthesis, and that is the one with the keyboard mouse channel.
  • Page 46 LOGS To view a log of the activity of the switch you can click on the Logs tab under ADMIN. This will allow you view logins, operations, connections, errors and system updates. Figure D13: View of Log File CONFIGURATION FILE STRUCTURE The configuration files (stations, groups, router, macros) all share a similar structure.
  • Page 47 There are three ways of interpreting the values found in the fields below a header: The first is “global”. This value is assigned to the name defined in the header above it and it will apply throughout the application. Examples of a global value would be: “Font Size”, “Connection Type”, and “Update Interval”.
  • Page 48 Figure D18: Right clicking a column Figure D19: After selecting “Append” from the “Column” drop down Figure D20: Left click a column header to see header name choices While each file uses a similar method to define and populate various objects, the kinds of objects created by each file depends on the file name and the software module that reads it.

  • Page 49: Appendix E: Mib File

    APPENDIX E: MIB FILE The MIB (Management Information Base) file contains information on the operational status of the MX48 Router hardware. The file is located on our FTP site and on the install disk included with your MX48 Router. Revision B...

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