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Summary of Contents for Datamax ANDES 3
- Page 1 7A300028 Rev. A ANDES 3 User Guide...
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Page 3: Table Of Contents
Contents General Precautions ...................... 1 Safety ........................... 1 Getting Started ....................... 2 Unpacking the Printer ..................2 Installing and Charging the Battery Cartridge ............. 3 1.2.1 Installing the Battery ................3 1.2.2 Charging the Battery ................4 Reading the LED Status ................... 5 Attaching Belt Loop System ................ - Page 4 3.7.4 Printer Graphic Commands ..............16 3.7.5 Magnetic Card Reader Control Commands (When MCR is installed) ..... 16 3.7.6 Smart Card Reader Control Commands (when SCR is installed) ....17 3.7.7 Graphic Logo and Bar Code Commands........... 17 3.7.8 Printer Supervisory and Control Commands ..........17 Printer Maintenance ....................
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Page 5: General Precautions
Datamax-O’Neil is not responsible for any operational results regardless of missing information, errors or any misprinting in this manual. Datamax-O’Neil is not responsible for problems created as a result of using options and consumables not approved by them. ... -
Page 6: Getting Started
1 Getting Started 1.1 Unpacking the Printer The ANDES 3 portable printer is a full featured portable receipt printer designed for varied job environments including field service, field sales, hospitality and restaurants, ticketing and many others where point of service receipts are required. The package contains: ... -
Page 7: Installing And Charging The Battery Cartridge
Note: One battery cartridge is included with the printer. Similar to a cordless phone battery, the printer’s battery must be charged before using it. Datamax-O’Neil batteries must be cycled several times to achieve maximum capacity. To cycle a battery fully, charge it and then allow full discharge through normal use in the printer. -
Page 8: Charging The Battery
47-63 Hz Output Voltage/Current ( 10VDC/1.32A Do not use a charger not approved by Datamax-O’Neil for use with the ANDES 3. Use of an unapproved charger could damage the battery pack or the printer and will void the warranty. The battery terminals are well recessed inside the printer. Do not allow them to contact conductive material since this may create a short circuit, which could cause injury or start a fire. -
Page 9: Reading The Led Status
1.3 Reading the LED Status The illustration below points out the location of the LED indicators described in Table 1. FIGURE 4 – LED INDICATOR LOCATIONS Note: Refer to the Troubleshooting guide to determine error or fault condition. Table 1 explains the LED indicator status. Refer to Figure 4 for the locations described for ON/OFF and FEED pushbutton switches and AC adapter socket Table 1 - Reading the LED Status... -
Page 10: Attaching Belt Loop System
1.4 Attaching Belt Loop System The belt loop system consists of two parts as seen in Figure 5: A knob located on the back part of the printer just above the battery door A strap with click on connector To attach the strap to the knob insert the knob located at the bottom of the printer into the slot of the connector. -
Page 11: Loading Supplies
2 Loading Supplies 2.1 Adding Paper or Labels The printer can print text, bar codes and graphics on thermal receipt paper. See “Supply Specifications” for the width, thickness requirements and approved vendors. Follow these steps to load printer paper. Open the paper door by pressing the Paper Door Unlock Button on the top cover as indicated in Figure 6. -
Page 12: Tearing Paper
Close the paper door and press close as shown in Figure 8. FIGURE 8 – CLOSING PRINTER 2.2 Tearing Paper The printer’s paper door acts as a tear bar. Pull one edge of the paper against the tear bar as indicated, then tear down and across against the tear bar to tear the paper. -
Page 13: Using The Printer
3 Using the Printer 3.1 Initial Power-Up and Self-Test Once the Battery is charged and the paper is loaded, an initial power up and self-test can be performed: Press the <On/Off> switch once. This turns printer on. LED #1 illuminates in green, blue or orange depending on the mode of communication. -
Page 14: Connecting The Printer
3.2 Connecting the Printer The ANDES 3 printer supports Serial RS232 and IrDA compatible infrared communication interfaces. Radio frequency (RF) Bluetooth ™ communication is available as an optional feature as well as 802.11 interfaces. Serial, IrDA, Bluetooth and 802.11b communication settings can be changed via a DIP switch located on the control card. -
Page 15: Setting Dip Switches
3.2.2 Setting Dip Switches 1 2 3 4 5 6 7 8 FIGURE 12: EXAMPLE: DIP SWITCH #1 SHOWN IN ‘ON’ POSITION Note: Use care when changing dip switch settings. Carefully use a pointer on the dip switch you are going to change. DO NOT use a screw driver or apply excessive force. 3.2.3 Dip Switch Functions Note: (Developer’s refer to Programming Manual for more information) -
Page 16: Communications
3.3.1 Serial Communications Specification The RS232C Interface signals for the ANDES 3 Series printers are terminated on a 6 PIN RJ type data connector located on the side of the printer. Six connections are provided from the Serial Interface to the host computer. The Table 3 below lists the Serial Interface signals and pin outs on the RJ connector and the connector pin locations are shown in Figure 13. -
Page 17: Infrared Communications Mode (Irda)
3.4 Infrared Communications Mode (IrDA) Dip Switch #1 must be in the <ON> position. The printer can be powered up by pressing the power <On/Off> switch If no IrDA connection is made, the printer will automatically power down to a lower power level to conserve battery life. -
Page 18: Programming Information
FIGURE 14: USING THE MAGNETIC CARD READER 3.7 Programming Information This section lists the printer control commands strings. Note: System Developers: Please refer to ANDES 3 developer’s manual for further details. Other features may be available and are described in the Developer’s manual... -
Page 19: Ascii Control Characters
3.7.1 ASCII Control Characters Character Hex/Dec CONTROL ACTION 04/04 End Of Text 08/08 Back Space 09/09 Horizontal Tab 0A/10 Line Feed 0B/11 Vertical Tab 0C/12 Form Feed 0D/13 Carriage Return 0E/14 Shift Out 0F/15 Shift In 11/17 Transmitter On. AUXON 12/18 Printer on. -
Page 20: Printer Graphic Commands
Table 5 shows the International and PC Line Character sets from 32 through 255. Table 5: International and PC Line Draw Character Set 3.7.4 Printer Graphic Commands Command String Printer Action ESC - ‘a’ – n Select dot line spacing between printed lines. ESC - ‘J’... -
Page 21: Smart Card Reader Control Commands (When Scr Is Installed)
3.7.6 Smart Card Reader Control Commands (when SCR is installed) Command String Printer Action ESC - ‘M’ - ‘nn’ - ‘7’- Cr Select SCR in direct mode with Serial RS232. (nn) is the auto timeout of the SCR. ESC - ‘M’ - ‘nn’ - ‘8’- Cr Select SCR in PassThru mode with BT/802.11 or IrDA on. -
Page 23: Printer Maintenance
4 Printer Maintenance 4.1 Print Head Cleaning Instructions You may need to clean the print head and platen roller after printing a number of rolls of paper, whenever you load new supplies or when you see voids in the printout. Do not use sharp objects to clean the print head. -
Page 24: Important Notes On Charging Batteries
4.2.2 Important Notes on Replacing Batteries Check for the correct Datamax-O’Neil part number for the battery and only use that part for your new battery Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to instructions in Section 4.5 4.3 Verifying Battery Charge State... -
Page 25: Battery And Safety Information
Press <ON/OFF> switch and wait until all LED’s are off Plug the AC power adapter into the printer. Press <ON>; the green LED is illuminated and after about 20 seconds the LED should go off If the amber LED is on, this will continue on through this test indicating that the battery is accepting a charge and that the charge circuit is ok. -
Page 26: Troubleshooting
After extended printing, print head may be hot; printer will pause before resuming printing. If the problem is not identified by following the above trouble shooting guide, contact Datamax-O’Neil Technical Support. Support numbers and Email addresses are listed at Section 6 of this manual. -
Page 27: Printer Supplies
Multi-Plug Battery Charger Adapter (US, UK, Euro & Australian Plug 756998-1 Spare Belt Loop System 757068 ANDES 3 Thermal Paper Pack (4” / 100’, 5 rolls) 757068-CASE ANDES 3 Thermal Paper (Case of 100 Rolls) 757150 Thermal Print Head Cleaning Pen... -
Page 29: Specifications
5 Specifications 5.1 Printer Specifications Height: 2.5 inches (64mm) Width: 6.5 inches (167mm) Length: 7.5 inches (192mm) Weight: w/battery & supply 1.8 lbs. (850g) Shipping weight: 3.3 lbs. (1.5kg) Power: 7.4 V Li-Ion battery Operating Temp. Limits: 32F to 122F (0 to 50C) Storage Temp. -
Page 30: Regulatory Notes
5.3.2 Warranty This printer is warranted by Datamax-O’Neil to be free of defects in parts and workmanship for a period of one year from date of shipment. This warranty does not apply to defects resulting from action of the user such as misuse, improper wiring, operation outside of specification, improper maintenance or repair, or unauthorized modification. -
Page 31: Customer Support
Tel: + 33 (0) 4 75 75 63 00 Fax: +33 (0) 4 75 82 98 38 eurotech@datamaxcorp.com Datamax-O'Neil Asia-Pacific Singapore Monday - Friday 0830 - 1730 Tel: +65 6505 2250 Fax: +65 6769 8135 tsaspa@datamax-oneil.com COPYRIGHT © 2010, DATAMAX-O’NEIL...
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