Gigaset A510H User Manual page 38

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Customer service & product warranty – Australia and New Zealand

If it is necessary to have the product serviced, the customer service representative will inform

you of the product return process. If it is necessary to have the product serviced under warranty

in both Australia and New Zealand you will need to return the product to your place of pur-

chase. If this is not possible please call the relevant Technical Support line listed in this docu-

ment whereby the customer service representative will inform you of the product return proc-

ess. Except as explicitly stated in this document, all other expenses with regard to claiming Prod-

uct Warranty shall be borne by you.

Please ensure that:

1. You provide proof of purchase;

2. Your product is suitably packaged; and

3. You have included all components from the original purchase.

In Australia and New Zealand the product will be serviced within ten business days after the

defective product is received by the authorised agent.

Any and all warranty services referred to under this Product Warranty will be provided

¤ In Australia by CommsPlus Distribution, Unit 3a, 100 Station Street, Nunawading, Victoria,

3131 Phone: 1300 780 878, and

¤ in New Zealand by Atlas Gentech (NZ) Limited, 76 Carbine Road, Mt Wellington, Auckland

1741 Phone: 0800 780 878.

Subject to your Statutory Rights:

1. Any claim under this warranty is limited to the cost of repair or replacement of the product;

and

2. If the goods are found to be in sound working order by the authorised service centre, you

may be charged a fee for service and for any other direct costs associated with having the

product delivered for service.

Replacement or repair services are only offered for products purchased in Australia and New

Zealand that bear Gigaset Communications GmbH local registered N Number and Telepermit

markings.

Please have your proof of purchase ready when calling.

IMPORTANT NOTICE

Under power failure conditions, this telephone may not operate.

Please ensure that a separate telephone, not dependent upon local power, is available for

emergency use.

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