Promovec Element Instruction Manual page 14

Damage that may occur in consequence of a delayed notification
of the warranty claim is not covered by the warranty. In case a
defect is detected the e-bike must in no circumstances be used
any longer.
PRO-MOVEC guarantees that on the original day of the pur-
chase the product is in perfect condition with regard to material
and manufacture.
Should it however turn out that, in spite of extensive quality con-
trol, defects are found within the warranty period PRO-MOVEC
will rectify (repair or replacement) the defects at no cost.
The warranty does not include repair of defects and damage that
are the result of an accident, improper use, repairs carried out by
an unauthorized repairman, alterations or modifications of the
product, inappropriate storage, incorrect use compared to pre-
scriptions, lack of maintenance or normal wear and tear.
If you should need to invoke the warranty you must take the
product with the duly filled in warranty document and the origi-
nal purchase invoice to your e-bike expert dealer before expiry
of the warranty period.
In case the e-bike must be sent to the dealer by carrier you will
have to carry the costs as well as the risk of damage/loss unless
you have taken out insurance.
If a replacement product is offered within the scope of the war-
ranty, ownership of this product passes at the time of replace-
ment.
The returned product becomes the ownership of PRO-MOVEC
at the time of receipt at our premises.
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