Nokia 3120 User Manual page 73

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reference
but including charging unit and SIM which
remains the property of Orange) approved
by Orange for connection to its Network.
Price Guide
publication listing our current Charges,
updated from time to time.
Registration
our acceptance of your application to
register individual pay as you go Voucher,
Register has a corresponding meaning.
Roaming
a service which allows you to use your
Phone on other operator's networks,
usually in foreign countries.
Services
Network and other services, provided by us
and made available for your use.
SIM
card or other device, bearing a unique
telephone number programmed to allow a
Phone to access Network Services.
Suspension
the temporary discontinuance of Services.
144
User
you or another person notified by you to us
as authorised to use your Phone.
2
provision of services
2.1 We will use reasonable efforts to
make the Services available to you at
all times. The Services are available
only within the range of base stations
which form the Network. Quality and
availability of the Services may be
affected by factors outside our control
such as local physical obstructions,
atmospheric conditions and other
causes of radio interference or faults
in other telecommunication networks
to which the Network is connected.
2.2 The Network and the Services may
from time to time require upgrading,
modification, maintenance and other
works (including but not limited to
works required for security reasons),
or may be affected by unforeseen
events which may result in the partial
or complete non availability of
the Services.
We will use all reasonable efforts to
provide back-up Services and to keep
all such periods of non availability to a
minimum but some interruption may
be inevitable. You Register in the
knowledge of this and accept our
obligation to carry out works from
time to time in the interests of all
our customers.
2.3 We may from time to time tape
conversations between you and our
customer services for training
purposes only. For the purposes of
good management and security, we
may need to monitor the contents of
any text message you send from
time to time.
2.4 We may Suspend the Services in whole
or part at any time without notice if you
do not comply with any of these terms
and conditions or if any money owed
by you to us, whether in relation to
Services or not, remains unpaid.
2.5 We shall investigate all complaints
made whether by or against you and
reference
reserve the right to Suspend the
Services if a complaint has been
made against you pending the results
of investigation of the complaint.
3
pay as you go Vouchers
3.1 Free airtime given to the customer on
initial registration of their new pay as
you go phone (if any) shall be valid for
the periods set out in the Price Guide
and/or Customer Literature current as
at the date of Registration.
3.2 In the event that the cash value of
airtime forming part of free airtime
given to a Customer in accordance
with 3.1 above is not used within the
relevant validity period stated in
Condition 3.1 such unused airtime
will be forfeited.
3.3 Notwithstanding that you use all of a
pay as you go Voucher or that the
free airtime given to a Customer in
accordance with 3.1 above expires
your Phone will continue to be
capable of receiving incoming calls for
145

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