12 Get Help; Customer Support; Qualified Service; 13 Notes - Kyocera Rally User Manual

12 Get Help

Customer Support

Contact the Kyocera Communications Inc.
Customer Care Center in any of the
following ways:
● Web site: www.kyocera-wireless.com.
● Email: phone-help@kyocera-
wireless.com.
● Phone: 1-800-349-4478 (U.S. and
Canada) or 1-858-882-1401.
Before requesting support, please try to
reproduce and isolate the problem. When
you contact the Customer Care Center, be
ready to provide the following information:
● The actual error message or problem
you are experiencing.
● The steps you took to reproduce the
problem.
● The phone's international mobile
equipment ID (IMEI). To locate the IMEI,
select MENU > Settings > Phone Info
> My Phone# and scroll down.

Qualified Service

If the problem with your phone persists,
return the phone with all accessories and
packaging to the dealer for qualified
service.
Get Help / Notes

13 Notes

● Instructions to perform tasks in this
guide may change depending on the
version of software or application on
your phone.
● All screens and icon images in this
guide are simulated. Actual displays
may vary.
● Certain features, services and
applications are network dependent and
may not be available in all areas;
additional terms, conditions and/or
charges may apply. Contact your
service provider about feature
availability and functionality.
● All features, functionality and other
specifications, as well as the information
contained in this guide are based upon
the latest available information and are
believed to be accurate at the time of
issuing.
Kyocera Communications, Inc. reserves
the right to change or modify any
information or specifications without
notice or obligation.
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