Call Handling
Transferring a call to another party
You are speaking to one participant & you want to transfer the call to a third participant. Note this can
be an internal extension or an external party.
Transfer without consultation
Press the Transfer key. The call is placed on hold
Internal user /group
EITHER: dial the telephone number for the participant to whom you wish to transfer & press the
Transfer key. The call is transferred & you can hang up
OR: press the internal Extension function key for the participant to whom you wish to transfer the call
& hang up
External number
Dial the telephone number with the defined prefix for the participant to whom you wish to transfer &
press the Transfer key.
The call is transferred & you can hang up.
Consultation call with or without transfer
Use this function to announce the call to the other party with the option to transfer or to return to the
caller again or to toggle between parties.
Press the Transfer key. The call is placed on hold
Internal user /group
EITHER: dial the telephone number for the participant whom you wish to call & press the DIAL soft
key as indicated in the display
OR: press the internal Extension function key for the participant to whom you wish to call
External number
Dial the telephone number with the defined prefix for the participant to whom you wish to & press the
DIAL soft key as indicated in the display
When the other party answers...
EITHER: announce the call & either press the Transfer key again or hang-up. Your connection to the
participant is ended & the call is transferred
OR: to return to the held party either use the Navigation key & select that party by confirming with the
green tick
Voice Mail
You will be notified of new messages by the flashing Envelope Message key. Also the quantity of
new messages is displayed next to the
Press the Message key or press & hold 1. Follow the prompts for instructions.
4
Voice Mail
icon in the display
Gigaset Desk Phone / Hybird 120 GE ~
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Line access code
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Voicemail
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V2 2014-05-12