Mocet IG7600 Administration Manual

Mocet IG7600 Administration Manual

Smart telephone system
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MOCET
IG7600
Smart Telephone System
Administration Manual

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Summary of Contents for Mocet IG7600

  • Page 1 MOCET IG7600 Smart Telephone System Administration Manual...
  • Page 2: Fcc Statement

    IG7600 Administration Manual Environment The equipment you have purchased must not be disposed of with household waste. You should return these to your distributor if they are to replace or dispose of them in an approved recycling centre. FCC Statement...
  • Page 3 Electrical Powering: The IG7600 can be powered with correct power adaptor; the power adaptor must be 12V/1.5A. Any damage caused to the IG7600 as a result of using unsupported power adaptors will not be covered by the manufacturer’s warranty.
  • Page 4: Table Of Contents

    IG7600 Administration Manual Table Of Contents 1.  Introduction ..............................1  2.  Getting to Know the IG7600 .......................... 3  2.1 Front Panel..............................3  2.2 Rear Panel..............................4  3.  IG7600 Voice General Features ........................5  3.1  3-Way Conference ........................... 5  3.2  Access Control for Web Page ........................5 ...
  • Page 5 Transfer / Recall ........................... 29  4.36  Volume Control ..........................29  4.37  Web Management......................... 29  5.  Quick Installation............................30  5.1 Connecting the IG7600..........................30  5.2 Wizard Setup.............................. 30  5.2.1 WAN Setting ........................... 30  5.2.2 LAN Setting............................ 32  5.2.3 Wireless Basic..........................33  5.2.4 Internet Time........................... 33 ...
  • Page 6 IG7600 Administration Manual 6.5.6 Station Info ............................. 62  6.5.7 Power Saving ..........................62  6.6 Voice ................................63  6.6.1 Phone .............................. 63  6.6.2 Trunk............................... 69  6.6.3 System ............................77  6.6.4 Voice Mail............................87  6.6.5 NAT Traversal..........................95  6.6.6 Diagnostics ............................. 97 ...
  • Page 7: Introduction

    The IG7600 is so easy to configure that a fully working system can be set up in minutes. Plug and Play feature allows IP phone, iPhone or Android phone with M54 App to be automatically detected and registered when they are connected.
  • Page 8 (2) To build a common setting file for most users. (3) To configure each phone and install them into the network. (4) To configure each interfaces and install them into IG7600. (5) And to solve the problems that users encounter during operation.
  • Page 9: Getting To Know The Ig7600

    IG7600 Administration Manual Getting to Know the IG7600 2.1 Front Panel The front panel contains several LEDs that indicate the status of the IG7600. Figure 2-1. Front Panel of IG7600 LED Name Color Status Description POWER Red/Blue Red Flashing Application Restarting...
  • Page 10: Rear Panel

    IG7600 Administration Manual 2.2 Rear Panel The rear panel contains the ports for the IG7600's data and power connections. Figure 2-2. Rear Panel of IG7600 Label Function RJ-45 connector: Connects the device to your cable modem, or to your ADSL Modem. It’s to connect to the remote network.
  • Page 11: Ig7600 Voice General Features

    Service Control List, IP Address Access Control mode and password for Administrator, Supporter and User. IG7600 also provide an external user access to the internal IP phone’s Web page. The Registered Phone page will list all registered phones with their IP links for IP phone.
  • Page 12 IG7600 Administration Manual hours recording time that are shared by all extensions. The system can handle four simultaneous calls with following functions.  Auto Attendant Functions The Auto Attendant provides an incoming caller with a customized welcome greeting and specific prompts that will describe the options available to the caller.
  • Page 13: Auto Provisioning

    To make an intercom call, dial a Station number (IP Terminal, POTS) or a Voice Mail number. To make an outside call, dial a phone number. IG7600 chooses a line (PSTN line, IP trunk, another IG7600) via Call Routing Table to dial out.
  • Page 14: Call Abandon

    Press 2, back to AA greeting. Call Abandon For every PSTN call, IG7600 provides the facility to monitor the call status. If the remote party hangs up, the ongoing call will be terminated. The PSTN line monitor is accomplished through monitoring the loop-break signal, polarity reversal or busy tone.
  • Page 15: Call Pickup - Group

     Trunk Access IG7600 checks the field only when a call matches the associated interval. If the field is set to “Y”, the entry is valid when the trunk is accessed previously. If the field is set to “N”, the trunk isn’t accessed previously. The trunk will be accessed through Call Routing Table.
  • Page 16: Call Routing

    The appropriate route is determined based on the number dialed. If necessary, IG7600 can automatically modify the dialed number by deleting and inserting digits. The call routing destination is a PSTN line, an IP line or a line group. It allows you to...
  • Page 17: Caller Id Detection/Generation

    Call Waiting Tone 3.17 Direct In Dialing (DID) IG7600 provides a Direct In Dialing Table for IP Trunks. It will be able to offer its individual phone number for each extension. IG7600 provides 100 entries in the Direct In Dialing Table. Each entry includes DID Number: used to check the caller ID of the incoming call.
  • Page 18: Direct Inward System Access (Disa)

    Flash is the momentary operation of the hook-switch at the analog device, which can be deciphered by the IG7600 system in such a way that the previous call in progress is held, or placed in a status of transfer awaiting further instructions from the user.
  • Page 19: Message Waiting Indication (Mwi)

    3.26 Numbering Plan The Numbering Plan refers to the structure of dialed access to the various resources that are part of the system. IG7600 also allows for a very flexible configuration numbering for the various system resources. IG7600 provides the following resources to be programmed in Numbering Plan.
  • Page 20: Registration Server

    Proxy server. 3.29 Service Mode IG7600 provide Day and Night settings for each weekday in service mode page. It will be applied in the following function: - Answering Position: Trunk incoming call may be forwarded to different extensions according to the settings.
  • Page 21: Ucd (Uniform Call Distribution) Group (Or Hunt Group)

    UCD Group calls. 3.35 IGW Group IG7600 can discover other IG dynamically to build up an IGW Group. You can use IGW Group as a call routing way to expand your voice system conveniently. NOTE: This function is hidden in the newest version.
  • Page 22 IG7600 Administration Manual Entity‐2 Entity‐1  IG‐A Internet IG‐B  IG‐C Entity‐4  Entity‐5 Entity‐6  Entity‐3  IG-A IG-B IG-C Operation Support Entity-1 Entity-3 Entity-1 call/hold/retrieve Entity-3 Entity-1, Entity-3 Entity-1 transfer/forward Entity-2 to Entity-2 Entity-3 Entity-1, Entity-3 Entity-1 transfer/forward Entity-3 to Entity-2 Entity-2 Entity-1...
  • Page 23 When its name or IP address changed, it will inform the master IG. And then the master IG will let other IG know this change. [IG7600 programming—Call Routing Rule] To fulfill the condition of the Sample, IG A has one Call routing rule to IGW Group...
  • Page 24 Press “Flash” key on FXS to hold the call d) FXS Dial “101” and then hang up. e) Ext 101 rings and pickup it to speak with Ext 201. Features that support IGW Group: IG7600 Voice General Features 3-Way Conference Access Control for Web Page Answering Position...
  • Page 25 Web Management 3.36 Wizard Setup The IG7600 has a setup Wizard that provides the system administrator with a series of step-by-step operations. You can get in the wizard process from the entry shown on the Copyright 2013 Tecom, Co. LTD. All rights reserved...
  • Page 26 IG7600 Administration Manual main page. When you start setup wizard you can configure the corresponding settings step by step. The following four items are supported.  WAN Setting  LAN Setting  Wireless Basic  Internet Time (include Manual Time Setting) Copyright 2013 Tecom, Co.
  • Page 27: Ig7600 Voice Extension Features

    IG7600 Administration Manual IG7600 Voice Extension Features IG7600 follows SIP standard to serve SIP phones. Basically, telephone features that meets SIP standard can be applied in IG7600. Smart Phone M54(-i), M62 and IP20xx phone (IP2061/IP2062) support many phone features. But for adding some traditional KTS features that are not defined definitely in SIP protocol, some specified information are transmitted between IG7600 and IP20xx/M62/M54(-i) Phones.
  • Page 28: 3-Way Conference

    The Conference feature allows the user to connect two calls into a single conversation. IP20xx/M62 can establish a 3-way conference on the phone. M54(-i) needs to use IG7600’s resource to establish the 3-way conference call. IG7600 supports 1 set of 3-way conference for M54(-i).
  • Page 29: Call Forward

    For the Call Fork destination, IG7600 supports to have the second Fork destination. If the first destination is non-existed or busy, make the forking call to the second Forking Destination.
  • Page 30: Call Hold

    IG7600 Administration Manual Call Hold Trunk and Intercom calls can be placed on hold at any extension. Any PSTN/IP line caller placed on hold will hear the Music On Hold. The held trunk can be resumed by other extensions by pushing Feature Key.
  • Page 31: Co Flash

    Direct FWD > DND > Busy/No Answer FWD. 4.18 DSS/EDM IG7600 supports to provide the status of the extensions and trunk lines. The status can be shown on the LED of IP20xx/M62’s flexible keys. For IP2061 and M62, they support EDM modules that can have 24 more keys.
  • Page 32: Feature Reset

    IG7600 Administration Manual line appearance. To program a Feature Key, dial *70 + (Feature Key number: 01 – 04/28 ) + (Feature Key Type; 00 - 08) + Number Feature Key Type: 00: Null; Number should be null. 01: Extension; Number can be an Extension or Virtual number.
  • Page 33: Live Recording (One Touch Record)

    30 minutes. Live Recording feature isn’t applied in the conference call. 4.25 Multi-Line Appearance IG7600 provides PSTN line and IP line status to IP20xx/M62, it also provides PSTN line or IP Line status to M54(-i). Trunk LED: Dark –...
  • Page 34: Paging Allow/Deny

    When IP20xx/M62 and IG7600 connect to the same Router, IG7600 will assign a valid extension number to the IP20xx/M62 also. IG7600 will do Plug & Play with M54(-i) only when the pairing button is pushed. 4.33 Reminder Tone Play stutter dial tone to remind the user that DND or DCFW is enabled at your extension.
  • Page 35: Transfer / Recall

    4.35 Transfer / Recall Transfer is used to deliver calls at your extension to another extension. It means that calls can be routed to IG7600’s system destinations: an extension or an outside phone number. When transferring a trunk call to another extension, if the call is not picked up within 30 seconds, the call will be recalled back to the transferring extension.
  • Page 36: Quick Installation

    IG7600. Use of a different adapter may result in product damage. (4) Now that you have connected the IG7600 to your network, you are ready to begin setting it up. The Setup Wizard will take you through all necessary steps to help you to configure the IG7600 easily.
  • Page 37 IG7600 Administration Manual Figure 5-1. Wan Settings (Static IP mode) The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automating the configuration of computers that use TCP/IP. DHCP can be used to automatically assign IP addresses, to deliver TCP/IP stack configuration parameters such as the subnet mask and default router, and to provide other configuration information.
  • Page 38: Lan Setting

    IG7600 Administration Manual Figure 5-3. Wan Settings (PPPoE mode) 5.2.2 LAN Setting This page (Figure 5-4) allows you giving LAN IP and Subnet Mask for LAN interface. You can also select to enable or disable DHCP Server and configure related settings for that mode.
  • Page 39: Wireless Basic

    Figure 5-5. Wireless Basic 5.2.4 Internet Time The page allows you to configure the NTP time server, so the IG7600 can have correct system time. It is useful such as reviewing the System Log. (Figure 5-6). Figure 5-6. Internet Time – Automatic 5.2.5 Wizard Setup Finished...
  • Page 40 IG7600 Administration Manual Figure 5-7. Wizard Setup finished Congratulations! The wizard setup of the IG7600 is complete. For additional details, advanced configuration, or any other questions, refers to the next chapter. Copyright 2013 Tecom, Co. LTD. All rights reserved Page 34 of 117...
  • Page 41: Configuration

     The default LAN IP of the IG7600 is 192.168.123.1.  The default WAN IP of the IG7600 depends on upper router’s DHCP server.  For web login, the default user name is “admin1234”; the default password is “adminxxxxxx”. (“xxxxxx” are the last 6 characters of IG7600’s MAC Address with lower case letters.)
  • Page 42 IG7600 Administration Manual  Voice  Management  Diagnostics  Logout Figure 6-2. Device Info - Summery Copyright 2013 Tecom, Co. LTD. All rights reserved Page 36 of 117...
  • Page 43: Device Info

    IG7600 Administration Manual 6.3 Device Info This information reflects the current Status of IG7600 connection. It includes the following topics:  Summary  Statistics  Route   DHCP 6.3.1 Summary In the page (Figure 6-2) you can get the information reflects the current software version and connection status.
  • Page 44: Route

    IG7600 Administration Manual Figure 6-4. Device Info – Statistics – WAN 6.3.3 Route In this page you can get the IP route information of the device. (Figure 6-5) Figure 6-5. Device Info – Route 6.3.4 ARP This page shows an ARP table which maps IP network addresses to hardware addresses used by data link level protocol.
  • Page 45: Dhcp

    Figure 6-6. Device Info – ARP 6.3.5 DHCP This page shows a DHCP Leases table which shows the all used IP addresses under IG7600’s DHCP Server. (Figure 6-7) Figure 6-7. Device Info – DHCP Copyright 2013 Tecom, Co. LTD. All rights reserved...
  • Page 46: Advanced Setup

    Upnp 6.4.1 WAN There are three modes that you can give WAN IP address to IG7600: Static IP mode, DHCP mode and PPPoE mode. You can also enable or disable Firewall. Network Address Translation (NAT) allows you to share one public WAN IP address for multiple computers on your LAN side.
  • Page 47 IG7600 Administration Manual The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automating the configuration of computers that use TCP/IP. DHCP can be used to automatically assign IP addresses, to deliver TCP/IP stack configuration parameters such as the subnet mask and default router, and to provide other configuration information.
  • Page 48: Lan

    IG7600 Administration Manual 6.4.2 LAN It allows you to set LAN IP and Subnet Mask for LAN interface. A DSP IP address can be configured for FXO/FXS application. You can also enable or disable DHCP Server and configure related settings. End IP Camera Address cannot be configured; it is generated automatically when you configure the Start IP Camera Address.
  • Page 49 LAN initiates a TCP/UDP connection to a remote party using the "Trigger Ports". IG7600 allows the remote party from the WAN side to establish new connections back to the application on the LAN side using the "Open Ports".
  • Page 50 Figure 6-15. Advanced – NAT – Port Triggering – Add 6.4.3.3 DMZ Host IG7600 will forward IP packets that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer. Enter the computer's IP address and click "Save Settings"...
  • Page 51: Security

    IG7600 Administration Manual Figure 6-16. Advanced – NAT – DMZ 6.4.4 Security It supports IP Filtering Setup. It’s separated into two parts: Outgoing and Incoming. 6.4.4.1 IP Filtering - Outgoing It allows the administrator to create a filter rule to identify outgoing IP traffic by specifying a new filter name.
  • Page 52 By default, all incoming IP traffic from the WAN will be blocked if it is not consistent with the incoming filter rules. In fact, IG7600 has opened some necessary ports such as web port, sip port, and rtp port, to make sure that voice application can communicate well.
  • Page 53: Parental Control

    It’s separated into two parts: Time Restriction, and URL Filter. 6.4.5.1 Time Restriction The administrator can add time restriction to a special LAN device connected to IG7600. The “Browser's MAC Address” automatically displays the MAC address of the LAN device where the browser is running. To restrict other LAN device, click the "Other MAC Address"...
  • Page 54 IG7600 Administration Manual Figure 6-22. Advanced – Parental Control – Time Restriction – Add 6.4.5.1 URL Filter The administrator can add 100 entries maximum to include/exclude the URL address and Port number. Choose “Include” means the user can only connect to the URL that you add.
  • Page 55: Quality Of Service

    IG7600 Administration Manual Figure 6-24. Advanced – Parental Control – URL Filter – Add 6.4.6 Quality of Service It’s separated into two parts: DSCP Marking, and Bandwidth Control 6.4.6.1 DSCP Marking IP QoS is applied to the traffic from LAN to WAN; the traffic from WAN to LAN will not be applied.
  • Page 56: Routing

    IG7600 Administration Manual all voice packets have been queued in the highest IP packets, and the others have been queued in the normal IP packets if they have not been set in the traffic class rule. Figure 6-26. Advanced – Quality of Service – Bandwidth Control 6.4.7 Routing...
  • Page 57: Dynamic Dns

    The Dynamic DNS service allows you to alias a register domain name to a dynamic IP address. It allows IG7600 to be more easily accessed from various locations on the Internet. Click “Add” or “Remove” to configure Dynamic DNS. (Figure 6-29) Figure 6-29.
  • Page 58 IG7600 Administration Manual Figure 6-30. Advanced – Dynamic DNS – DynDNS.org Figure 6-31. Advanced – Dynamic DNS – TZO Copyright 2013 Tecom, Co. LTD. All rights reserved Page 52 of 117...
  • Page 59: Upnp

    It’s used to enable or disable the universal plug and play function. (Figure 6-33) Figure 6-33. Advanced – Upnp 6.5 Wireless Use the Wireless screen to configure the IG7600 for wireless access. It is separated into 7 parts:  Basic...
  • Page 60: Basic

    The max clients are 16. (Figure 6-34) Figure 6-34. Wireless – Basic – Primary 6.5.1.2 Additional IG7600 supports to configure 3 additional Wireless networks. Each SSID can have different name and configurations. (Figure 6-35) Copyright 2013 Tecom, Co. LTD. All rights reserved...
  • Page 61 IG7600 Administration Manual Figure 6-35. Wireless – Basic – Additional Copyright 2013 Tecom, Co. LTD. All rights reserved Page 55 of 117...
  • Page 62: Security

    User can use Push-Button or PIN to configure the connection with IG7600. In Push-Button method, IG7600 and client must press the WPS button to establish connection. In PIN mode, when the Access Point Pin is used, client can input the PIN to establish the connection.
  • Page 63 IG7600 Administration Manual Figure 6-37. Wireless – Security – 1 Figure 6-38. Wireless – Security – 2 WEP Encryption: Selecting Disabled disables WEP data encryption. Selecting Enabled enables WEP data encryption and requires that a valid network key be set and selected unless 802.1X is enabled.
  • Page 64: Mac Filter

    IG7600 Administration Manual physical layer. WEP is designed to make up for the inherent security in wireless transmission as compared to wired transmission. Network Key: Set whether shared key authentication is required to associate. A valid network key must be set and selected if required.
  • Page 65: Wireless Bridge

    All devices in your wireless network must use the same channel in order to function correctly. Auto Channel Timer: The IG7600 should search for the best wireless channel in this period (minute). 802.11n/EWC: Automatic or disable 802.11n support.
  • Page 66 IG7600 Administration Manual Control Sideband: Specify if the extension channel should be in the “Upper” or “Lower” sideband. 802.11n Rate: Set the Physical Layer rate. These rates are only applicable when the”802.11n/EWC” is configured as “Auto”. 802.11n Protection: In “Auto” mode, the wireless devices use RTS/CTS to improve 802.11n performance in mixed 802.11g/802.11b networks.
  • Page 67 IG7600 Administration Manual Figure 6-42. Wireless – Advanced RTS Threshold: This value should remain at its default setting of 2347. The range is 0~2347 bytes. Should you encounter inconsistent data flow, only minor modifications are recommended. If a network packet is smaller than the packet RTS threshold size, the RTS/CTS mechanism will not be enabled.
  • Page 68: Station Info

    IG7600 Administration Manual WMM (Wi-Fi Multimedia): Feature that improves the experience for audio, video and voice applications over a Wi-Fi network. WMM No Acknowledgement: When the “WMM No Acknowledgement" is enabled, the receiver will not acknowledge received packets during wireless packet transmit. It is suitable in the environment where communication quality is good and interference is weak.
  • Page 69: Voice

    IG7600 Administration Manual 6.6 Voice Use the Voice screen to configure the IG7600’s voice related parameters. It allows system administrator to configure the following topics:  Phone Phone Extension Programmable keys  Trunk IP Trunk Trunk DID Trunk Group Answering Position...
  • Page 70 IG7600 Administration Manual Figure 6-45. Voice – Phone – Phone Extension – 1 Figure 6-46. Voice – Phone – Phone Extension – 2 SIP Authentication: It provides 49 IP phones or Smart phones to register. Copyright 2013 Tecom, Co. LTD. All rights reserved...
  • Page 71 Minimal Expire: Minimal registered period of IP phone. SIP Port: The IG7600 listens for requests on the SIP port. This port is used for UDP application and 5070 is its default value. The port number cannot be the same as the “Local SIP Port for IP Trunk”...
  • Page 72 Programmable Keys 1-16 are specially for M62. EDM Key 1-24 can be applied to IP206x’s or M62’s EDM. Auto Hold: When you are using a line and press another key, IG7600 can hold the original line. Select “Enable” to open this function.
  • Page 73 IG7600 Administration Manual Figure 6-47. Voice – Phone – Programmable keys When there are IP phones registered to IG7600, you can configure their key setting. In Extension List, press “Configure” to configure keys of the specific phone. Follow Gateway Settings: Use default IG7600 key setting for the IP phone. If you check the checkbox, all the input operations are disabled, and the Ext’s...
  • Page 74 IG7600 Administration Manual Copyright 2013 Tecom, Co. LTD. All rights reserved Page 68 of 117...
  • Page 75: Trunk

    IG7600 Administration Manual Figure 6-48. Voice – Phone – Extension Linekey-Configure 6.6.2 Trunk Use the Trunk screen to configure the PSTN/IP Trunk function related parameters. It is separated into 7 parts:  IP Trunk  Trunk DID  Trunk Group ...
  • Page 76 IG7600 Administration Manual  Emergency Numbers 6.6.2.1 IP Trunk This page allows you to configure the Proxy and Register server of IP Trunks; up to 12 lines of IP Trunk are supported. (Figure 6-49, Figure 6-50) Figure 6-49. Voice – Trunk – IP Trunk – 1 Figure 6-50.
  • Page 77 Trunk 1 to 5. It means it can have 5 concurrent calls in the account. Server Type: If “Server Type” is CHTM, and if the Caller ID of the incoming Trunk call exists, IG7600 will use the Caller ID in From and P-Asserted-Identify header in the outgoing IP Trunk call.
  • Page 78 Choose “Enable” to use this function. Transmission Timer: If an outgoing trunk call matches more than one entries in Call Routing Table, if the former matched entry gets timeout after this specific seconds, IG7600 will try the next one. 6.6.2.2 Trunk DID The table offers its individual phone number for each extension (Figure 6-51).
  • Page 79 You can choose the search order to use the specified access priority. For example, when you choose IP First and increase, IG7600 will try to find an available IP Trunk and search from the first IP Trunk in the Group.
  • Page 80 IG7600 Administration Manual Figure 6-53. Voice – Trunk – Trunk Group – 2 6.6.2.4 Answering Position Figure 6-54. Voice – Trunk – Answering Positions This page allows you to configure an answering position for each Trunk line's incoming call including PSTN trunk and IP Trunk. You can choose Auto Attendant, Operator, UCD Group or manually configure the target extension phone number on Day/Night basis.
  • Page 81 IG7600 Administration Manual 6.6.2.5 Call Routing This page allows you to configure the call routing table. A maximum 40 entries are allowed. Each entry is a routing rule for outgoing call. From/To define the number range, Min/Max define the match length, Del/Insert can change the target number, Destination to define the outbound call interface.
  • Page 82 IG7600 Administration Manual Figure 6-56. Voice – Trunk – Call Restriction If the Trunk Access value is set to Y, the call will follow the restriction setting only when seizing line and make a call. If the Trunk Access value is set to N, the call will follow the restriction only when dialing a number directly.
  • Page 83: System

    IG7600 Administration Manual Figure 6-57. Voice – Trunk – Emergency Dial 6.6.3 System Use the System screen to configure the System function related parameters. It is separated into five parts:  Numbering Plan  Service Mode  Transmission  SMDR ...
  • Page 84 End extension: It’s the end phone number of system internal extension. All valid extension number can’t be greater than it. If receiving an IP20xx/M62’s Plug & Play request, IG7600 will allocate the first unused number from this limited region. FXS Phone Number: It determines the FXS phone number.
  • Page 85 All Paging range: You can select the range of the paged extensions. If it’s LAN, it pages the IP20xx/M62 on IG7600’s LAN side. If it’s WAN, it pages the IP200xx/M62 on IG7600 WAN side, but under the same Router with IG7600. If it’s Both, it pages the all IP20xx/M62 on LAN and WAN.
  • Page 86 IG7600 Administration Manual Start Paging Group number: 3 paging groups are defined in IG7600. If dialing a Paging Group number, the call will page to predefined internal IP phones. It can also select the Range like All Paging Number. The maximum phones for each paging group are 49.
  • Page 87 (Figure 6-62) Figure 6-62. Voice – System – Speed Dial Start Call Park Number: IG7600 supports to park 4 trunk calls maximum. The Call Park number can be programmed on the line keys. Start Conference Room Number: Conference Room Number allows the users to build a conference conversation.
  • Page 88 IG7600 Administration Manual Figure 6-63. Voice – System – Service Mode Figure 6-64. Voice – System – Service Mode 6.6.3.3 Transmission This page allows you to configure the Audio, FXS, and FXO settings. Click “Save Settings” button to save the new configuration. (Figure 6-65) Copyright 2013 Tecom, Co.
  • Page 89 IG7600 Administration Manual Figure 6-65. Voice – System – Transmission Copyright 2013 Tecom, Co. LTD. All rights reserved Page 83 of 117...
  • Page 90 RFC2833 Payload: It’s used as the default RFC2833 payload type when making the outbound calls. DTMF Type: In IG7600, there are two methods for transmitting DTMF tone. Select RFC2833 Method, the DTMF tone will be transmitted by event packet. Select SIP-INFO Method, the DTMF tone will be represent in SIP INFO Message.
  • Page 91 Ring Abandon Time: It specifies the maximum time between valid ring signals from the CO/PBX. If the duration between rings exceed the Ring Abandon time, IG7600 stops ringing the destination(s) and the port returns to idle. The timer range is 1 to 10 seconds on 1 second increments.
  • Page 92 IG7600 Administration Manual Figure 6-66. Voice – System – SMDR Figure 6-67. Voice – System –SMDR – View SMDR The “PSTN Outgoing Call Duration Start Time” is used to estimate whether the PSTN outgoing call to be recorded. If the duration is less than it, the call won't be recorded. If log mode is configured, the specified SMDR record will be sent to local or/and remote log server.
  • Page 93: Voice Mail

    This page shows the Call Log for incoming call to UCD group. (Figure 6-69) Figure 6-69. Voice – System – UCD Call Log 6.6.4 Voice Mail IG7600 provides a built-in Auto Attendant and Voice Mail System. It is separated into 7 parts:  General ...
  • Page 94 IG7600 Administration Manual The configurable items for each part would be described in the following. 6.6.4.1 General This page allows you to configure the general settings of the auto attendant and voice mail. Auto Attendant: (Figure 6-70) Admin Password: The password of administrator.
  • Page 95 IG7600 Administration Manual Figure 6-70. Voice – Voice Mail – General – 1 Figure 6-71. Voice – Voice Mail – General – Single Digit Table Copyright 2013 Tecom, Co. LTD. All rights reserved Page 89 of 117...
  • Page 96 Max recording time: The range of recording time is form 1 to 30 minutes. Silence detection for VM recording: Set “Enable” of this item will do the silence detection in VM recording. If “silence” is detected, IG7600 will terminate the recording and release the line. It doesn’t work when AA’s codec is G.729.
  • Page 97 IG7600 Administration Manual Figure 6-73. Voice – Voice Mail – Phone Extension The following items will be configured in the Extension Configuration (Figure 6-74): Voice Mail: Enable/Disable. To disable this item, there is not allowed to listen to the message from outside party.
  • Page 98 Figure 6-74. Voice – Voice Mail – Phone Extension – Extension Configuration 6.6.4.3 Virtual Extension IG7600 provides 50 Virtual Mailboxes. These Virtual Mailboxes can be used by the members not works in the office, or as a secondary mailbox (Figure 6-75).
  • Page 99 IG7600 Administration Manual Figure 6-76. Voice – Voice Mail – Virtual Extension Configuration 6.6.4.4 Update MOH File The Music On Hold (MOH) could be uploaded from the Local PC side. Click the “Browse” to locate the new MOH file in the PC. Then, click “Update File” to process the file upload.
  • Page 100 (Figure 6-79) Figure 6-79. Voice – Voice Mail – Holiday 6.6.4.7 Advanced This page allows you to browse, upload or download voice files through IG7600’s ftp server. (Figure 6-80) Copyright 2013 Tecom, Co. LTD. All rights reserved...
  • Page 101: Nat Traversal

    IG7600 Administration Manual Figure 6-80. Voice – Voice Mail – Advanced 6.6.5 NAT Traversal If IG is put behind a Router, you need to configure this page to enable NAT Traversal. (Figure 6-81, Figure 6-82) Figure 6-81. Voice – NAT Traversal – 1 Copyright 2013 Tecom, Co.
  • Page 102 IG7600 Administration Manual Figure 6-82. Voice – NAT Traversal - 2 The following items will be configured in the NAT Traversal page: NAT Traversal Enable: Enable/Disable. IG can work properly if it’s pub behind NAT only when it’s enabled. STUN Server: A STUN server located at Internet.
  • Page 103: Diagnostics

    IG7600 Administration Manual External DSP RTP Port Start: Port range that will be opened on Router for DSP RTP, it will reserve 14 ports. External IP Camera Port Start: Port range that will be opened on Router for IP Cameras, it will reserve 8 ports.
  • Page 104: Registered Phone

    Save SIP packets: If it’s checked, IG7600 will record SIP packets sent to or received from IP20xx/M62/M54(-i). Save IP Trunk SIP packets: If it’s checked, IG7600 will record SIP packets sent to or received from each IP Trunk. Download Log: You can download maintenance log to your local PC by pressing this button.
  • Page 105: Management

    6.7.1.1 Backup Click “Backup Settings”; you may save your IG7600’s configurations to a file on your PC. The backup file is a compress file (.tar). It includes System Configuration file, backupsettings.conf, and the individual extension’s voicemail configuration files (.ini) (Figure 6-85) Figure 6-85.
  • Page 106: System Log

    Emergency, Alert, Critical, Error, Warning, Notice, Informational, and Debugging. The Log Level implies that what log level is applied to IG7600 to record the log. The Display Level would just show the users the log message that they want to know. As a result, Display Level was just a subset of total log messages.
  • Page 107: Client

    IG7600 Administration Manual Figure 6-88. Management – System Log Figure 6-89. Management –System Log –Configure System Log 6.7.3 TR-069 Client WAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) to perform auto-configuration, provision, collection, and diagnostics to this device. Firmware upgrade or vendor configuration file backup can be done remotely on ACS server.
  • Page 108: Time Setting

    6.7.4.1 Internet Time This page allows you to configure the Internet time setting. You can choose the “Automatically synchronize with internet time servers”. So the IG7600 can synchronize its system time with NTP time server automatically (Figure 6-91). When you choose “Manual Date and Time Settings”, you can manually configure the date and time settings (Figure...
  • Page 109 IG7600 Administration Manual Figure 6-92. Management – Time Setting – Internet Time – Manually 6.7.4.2 Daylight Saving Time This page allows you to configure the Daylight Saving Time (DST) which supports auto adjustment for daylight saving time. Click “Save Settings” button that you can save the new configuration.
  • Page 110: Access Control

    Address access control, and password for user, support, and administrator. 6.7.5.1 Service Port This page allows you to change the IG7600's web port, ftp port, tftp port, ssh port and telnet port. And they will take effect after reboot. (Figure 6-95) Figure 6-95.
  • Page 111: Ptc

    Administrator has unrestricted access to change and view configuration of your IG7600. The Support is used to allow an ISP technician to access your IG7600 for maintenance and to run diagnostics. The User can access the IG7600, view configuration settings and statistics, as well as, update the router’s software.
  • Page 112: Ip Camera

    IG7600 Administration Manual Figure 6-99. Management-PTC 6.7.7 IP Camera IG7600 now provide 8 entries for IP Camera, You can either add IP Cameras automatically when you are configuring a tecom special supported IP Camera, or manually add an ordinary one. (Figure 6-100) Figure 6-100.
  • Page 113: Upgrade Phone Software

    IG7600 Administration Manual to process the software update. NOTE: The upgrade process takes about 5 minutes to complete, and your IG7600 will reboot. (Figure 6-102) Figure 6-102. Management – Update Software 6.7.9 Upgrade Phone Software Upgrade Phone Software page if for you to manage your IP Phones’ software, when the IP Phone Extensions’...
  • Page 114: Reboot

    6.7.11 Reboot Figure 6-105. Management – Save/Reboot Click “Reboot” to reboot the IG7600. The IG7600 would automatically save the configuration before reboot, so that modified settings would take effect after reboot. (Figure 6-105) Copyright 2013 Tecom, Co. LTD. All rights reserved...
  • Page 115: Diagnostics

    This page provides the following information to users: (Figure 6-106)  The network connection information on the net.  The status of IG7600's PSTN Line.  The status of IG7600’s IP Trunk Line.  The status of IG7600’s AA Line.  The status of IG7600’s FXS. ...
  • Page 116: Logout

    Diagnostics - Missed Voice Files 6.9 Logout Press “Logout”, you can logout the IG7600 web configuration page. 6.10 Web UI Language Move your mouse to the upper right corner of the webpage, a list will pop up to show the languages you can choose.
  • Page 117: Appendix 1: Product Summary

    IG7600 Administration Manual Appendix 1: Product Summary TCP/IP Protocols  IP Protocol (791)  ARP (RFC 826) / RARP (RFC 903)  ICMP (RFC792)  TCP (RFC 793)  UDP (RFC 768)  SNTP  DNS  HTTP  Telnet IP Address Assignment ...
  • Page 118 IG7600 Administration Manual  G.168 Echo Cancellation  Voice Codec: G.711u, G.711a, G726-16, G726-24, G726-32 and G.726-40 (G.729a optional)  Support FAX/modem tone detection and auto-fallback to G.711  T.38 Digital Audio  Codec: G.711 a-law/μ-law 64Kbps, G.729  SIP Call Offer /Answer: Codec auto capacity exchange ...
  • Page 119 IG7600 Administration Manual Language Support  English (North America) – default LED Status LED Name Color Status Description POWER Red/Blue Red On Firmware updating Blue System booting up Flashing Blue On System initialized and running Power off WIRELESS Blue Wireless LAN is active...
  • Page 120: Appendix 2: Feature Access Codes

    Appendix 2: Feature Access Codes The Feature Access Codes are applied in IP2061/2062 Phones, M54(-i) Smart Phones and FXS phone only. It’s to activate/cancel some IG7600 user-specified functions. These Feature Access Codes are used when the phone is at idle state.
  • Page 121: Call Pickup

    IG7600 Administration Manual To Activate *25 + Type + Ext No + * + Password To Cancel **25 + Ext No + * + Password Call Fork When extension gets an incoming call, the extension gets ringing. It rings another extension or rings an outside destination simultaneously.
  • Page 122: Remote Maintenance

    Reset all feature buttons to IG7600’s setting. *68 + (Password) Reset To Default Selected IG7600 extension features can be returned to default setting. *69 + (Extension/Administrator password) Feature Key Programming To program the line keys as a PSTN, IP Trunk, Trunk Group number, Call-Park number or Extension number.
  • Page 123 IG7600 Administration Manual Agent Log On/Off It can control the status in an UCD group. To Activate (Log On) To Cancel (Log Off) **91 Phone Lock/Unlock You can use the Lock feature to prevent unauthorized trunk calls from being made from extension.

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