'pSDQQDJH
3UREOqPH
/
DSSDUHLO QH VH PHW
SDV HQ PDUFKH
/RUVTXH YRXV HIIHFWXH] O
DFWLRQ FLGHVVRXV GpEUDQFKH]
/HV LQJUpGLHQWV QH
VH PpODQJHQW SDV
8Q EUXLW DQRUPDO VH
SURGXLW
'HV YLEUDWLRQV
DQRUPDOHV VH
SURGXLVHQW
,PSRVVLEOH GH IL[HU
O¶DFFHVVRLUH
3RXU WRXWH TXHVWLRQ FRQWDFWH] OH VHUYLFH DSUqVYHQWH 3DQDVRQLF YRLU DX GRV SRXU OHV
FRRUGRQQpHV
)5
&DXVH HW $FWLRQ
/D ILFKH Q
HVW SDV GDQV OD SULVH
%UDQFKH] IHUPHPHQW
/D TXDQWLWp G¶LQJUpGLHQWV HVW WURS LPSRUWDQWH
5pGXLVH] OD TXDQWLWp G¶LQJUpGLHQWV
/HV LQJUpGLHQWV VRQW WURS JURV
&RXSH]OHV HQ SOXV SHWLWV PRUFHDX[
8WLOLVDWLRQ G¶LQJUpGLHQWV GXUV
(QOHYH] OHV LQJUpGLHQWV GXUV
8WLOLVDWLRQ G
XQH YLWHVVH LQDSSURSULpH 0;66 XQLTXHPHQW
$MXVWH] OD YLWHVVH HQ WRXUQDQW OH UpJXODWHXU GH YLWHVVH
/D ODPH HVW SHXWrWUH HQGRPPDJpH
&RQWDFWH] OH FHQWUH GH VHUYLFH
8WLOLVDWLRQ G¶LQJUpGLHQWV GXUV
(QOHYH] OHV LQJUpGLHQWV GXUV
/H ERvWLHU GX PRWHXU Q¶HVW SHXWrWUH SDV VROLGHPHQW IL[p
5HIL[H] OH ERvWLHU GX PRWHXU
3 )5 )5
/H FRXYHUFOH GX KDFKRLU Q
HVW SDV VROLGHPHQW IHUPp
3 )5 0;66 XQLTXHPHQW
5HIHUPH] OH FRXYHUFOH GX KDFKRLU
/D TXDQWLWp G¶LQJUpGLHQWV HVW WURS LPSRUWDQWH
5pGXLVH] OD TXDQWLWp G¶LQJUpGLHQWV
/HV LQJUpGLHQWV VRQW WURS JURV
&RXSH]OHV HQ SOXV SHWLWV PRUFHDX[
8WLOLVDWLRQ G¶LQJUpGLHQWV GXUV
(QOHYH] OHV LQJUpGLHQWV GXUV
/¶DFFHVVRLUH Q
HVW SDV IL[p FRUUHFWHPHQW
/H UHIL[HU 3 )5 )5
6L YRXV Q¶DUULYH] WRXMRXUV SDV j OH IL[HU FRQWDFWH] OH
FHQWUH GH VHUYLFH