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Funkwerk elmeg T240 Operating Instructions Manual

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  • Page 1 Operating instructions...
  • Page 2 You can also request this EC declaration of conformity at the following Internet URL: http://www.funkwerk-ec.com. The waste container symbol with the "X" through it on the device indicates that the device must be dis- posed of separately from normal domestic waste at an appropriate waste disposal facility at the end of its useful service life.

  • Page 3: Table Of Contents

    Table of contents Table of contents PABX Description..........1 Loss of power .
  • Page 4 Table of contents Voice announcement ......... . 16 Room monitoring.
  • Page 5 Table of contents Dial ranges ..........29 Time acceptance .
  • Page 6 Table of contents PIN 1 / PIN 2 ..........46 Changing PIN .
  • Page 7 Table of contents Firewall..........62 Costs for Internet connections .
  • Page 8 Table of contents...

  • Page 9: Pabx Description

    PABX Description PABX Description The PABX is an ISDN telecommunications system for operation at an ISDN access (point-to-point or point-to-mul- tipoint connection) using the Euro-ISDN protocol (DSS1 (DSS1). Analog terminal devices can be connected via inte- grated jacks. Fixed cabling using terminals is also possible for analog connections. Two analog ports are routed out via a common RJ45 jack.

  • Page 10: Supported Features

    Safety notes · Only terminals with SELV and/or which comply with ETS 300047 may be connected to the PABX system. This regulation is fulfilled when approved terminal devices are used as intended. · The distance between the plug-in power supply unit and the PABX and to the ISDN connection should not exceed 1.

  • Page 11: Display / Leds

    Display / LEDs · X.31: Support for packet data (V-25) on the D-channel, for example for electronic cashiers. · SMS in the fixed-line network. Note: Please note that some of the features described in these operating manual must be applied for at your service provi- der.
  • Page 12 Display / LEDs All LEDs lit New firmware not properly identified by the PABX. Please repeat the operation. All LEDs flashing New firmware being downloaded into the PABX. Do not remove the plug-in power supply unit for the PABX system during this phase, as it can result in data being lost in the PABX.

  • Page 13: Symbols

    Symbols Display / LEDs Symbols Please note: Different terminal devices will not necessarily have the same dial tones, ringing signals or procedures for use. Symbols used Lift up the handset, activate hands free calling, or start initializing selection. This symbol indicates the call status. Replace the handset of your phone in the carriage, or the telephone is idle.

  • Page 14: Acoustic Signals

    Display / LEDs Acoustic signals Acoustic signals The following tones describe signaling for the PABX when using analog telephones. Internal dial tone(421 Hz) You will hear this dial tone after lifting the handset for »cal- //___//___//________//___//___//________//___//_______// ling external parties with line access digit«. This signal indica- tes that you can dial a number.

  • Page 15: Calling Cycles

    Calling cycles Display / LEDs Calling cycles The figures below show the duration of the calling cycles when using analog telephones. Internal call, Internal call-back, internal recall Internal call: You are called either directly, or in an inquiry ////____////_____________________________////___///_____ calll by an internal user. Internal call-back: You are called automatically when the par- ty you attempted to call hangs up the handset for his/her pho- Internal repeat call: You initiate an inquiry call, but replace...

  • Page 16: Making Calls

    Making Calls calls Making Calls Some terminal devices use their own special procedures for the functions described in the following. Refer to the ope- rating instructions for the terminal device being used for detailed information. Only telephone connections, i. e. calls between subscribers, are presented in the following usage procedures as exam- ples.

  • Page 17: Call Pick-Up From Answering Machine

    Telephone interlock Making Calls Lift up handset Accept call Conversation Call pick-up from answering machine Calls that are signaled at the answering machine (the answering machine has not yet responded) can be taken within a group using the performance feature »Accepting a call«. If the answering machine has already accepted the connec- tion you can also take this call from your telephone.

  • Page 18: Announcement

    Making Calls Making outside calls Announcement Would you like to call your co-workers to a meeting, or invite your family out to eat? You could call each separate per- son to do this, or you can use the message function. With this function, you need to make only one call to reach all of the telephones that are authorized for messages, without the called parties having to lift up the handsets of their pho- nes.

  • Page 19: Making Outside Calls At Automatic Exchange Line Access

    Making outside calls Making Calls · is authorized for internal calls only. The individual users of the PABX can configure activation of direct exchange line access or dialing calls using a prefix digit. When direct exchange line access is activated, you will be switched immediately to the external ISDN connecti- on when you lift the handset and will then hear the dial tone for the exchange.

  • Page 20: Automatic Completion Of Call

    Making Calls Making outside calls Automatic completion of call This function can only be used by telephones that permit suffix dialing! Automatic call completions from an inquiry call are not possible. Automatic completion of call to busy subscriber Let’s assume that you must urgently contact a business partner or an internal extension. When you call their number you always get a busy signal however.

  • Page 21: Defining Your Own Number For The Next Call

    Making outside calls Making Calls · Team call linear: All assigned terminal devices are called one after the other (as entered in the PC configuration); if one telephone is busy, the next available one is called. The call is signaled for around 15 seconds at each terminal. You can set this time to between 1 and 99 seconds however during PC configuration.

  • Page 22: Noting An External Isdn Connection

    Making Calls Making outside calls Noting an external ISDN connection You can use for each terminal device an »automatic call back« (subscriber free) or note »an external ISDN connecti- on«. The last entered feature will be active. The performance feature entered previously will be canceled. You want to call an outside party but the external ISDN connection is busy.

  • Page 23: Direct Dial-In

    Making outside calls Making Calls Therefore, save all of your telephone directory data to your PC prior to loading new firmware. Reading/loading the telephone directory The contents of the telephone directory can be exported, and also loaded, via a connected PC (USB, ISDN connecti- on).

  • Page 24: Voice Announcement

    Making Calls Making outside calls Voice announcement You can use an analog port of your PABX for an intercom function by configuring this port for voice announcements. This enables you make voice announcements for example into a waiting room via an internal telephone. Note: A voice announcement extension can be reached by internal devices only.

  • Page 25: Tracing (Malicious Call Identification)

    Making outside calls Making Calls Note: In the initial state, this PIN 2 is set to 000000. To ensure adequate security you must change this 6-digit PIN 2 and enable remote access to the PABX if you wish to use this featur You are at an external telephone.

  • Page 26: Keypad Function (»Net Direct«)

    Making Calls Never Out of Touch Conversation Entering a pro- Ack. Continue call ject number signal (max. 6 - place) Keypad function (»Net direct«) Only recently you purchased the most modern telephone on the market. Since then, however, new features have been added to the public network which you are not able to use just by pushing a button.
  • Page 27 Never Out of Touch Making Calls Call forwarding in the exchange · You can use this option at the network service provider if you have activated these services for your connection. Contact your network service provider for more information. · The exchange connects calling parties with the external number that you have specified.

  • Page 28: Deactivating Call Forwarding

    Making Calls Never Out of Touch Deactivating call forwarding Lift up Permanent call forwarding Ack. Replace handset signal handset Call forwarding on no reply Call forwarding on busy Call forwarding in teams Certain conditions apply to subscribers that are assigned to a team for call forwarding: ·...

  • Page 29: Monitoring Costs

    Never Out of Touch Monitoring costs The factory setting of the 6-digit authorization PIN 2 is. You must change the PIN2 in the PC configuration, as otherwise you will not be allowed access to the PABX system. You are located at an external telephone. Lift up the handset of your phone and dial the MSN to which the internal service number of the PABX has been assig- ned to.

  • Page 30: Call Account (Charge Limitation, Pocket Money Account)

    Monitoring costs Never Out of Touch Analog terminal devices With your PABX system it is possible to transmit the charge rate information as metering pulses via the analog ports with appropriately equipped terminal devices. In the initial state transmission of the 12 or 16 kHz charge pulse is de- activated.

  • Page 31: Least Cost Routing (Lcr)

    Never Out of Touch Monitoring costs Least Cost Routing (LCR) The built-in Least Cost Routing feature lets you make calls via an alternative carrier or service provider. When this performance feature is activated the PABX system attempts to set up the most reasonably priced or optimum con- nection for that time.

  • Page 32: Activating The Lcr Procedure

    Monitoring costs Never Out of Touch · The rate information is not logged completely in the call data records of the PABX when using the LCR procedure, as this information is not furnished by all service providers. · When call forwarding is activated you should enter the network service provider as the main pro- vider to ensure a high degree of accessibility.

  • Page 33: Pabx Settings

    Never Out of Touch PABX Settings PABX Settings Activating and deactivating call signaling for analog terminal devices You can activate/deactivate the ringing of your analog terminal devices for internal, external or all calls. You will still have use of all of the other functions for the terminal device. When the caller places a call he/she will hear the ringing signal.

  • Page 34: Switching Team Call Day/Night Assignments (Call Distribution)

    PABX Settings Never Out of Touch Note: The specific internal number must be assigned to the corresponding team to enable or inhibit a telephone within a team. Enabling / Inhibiting subscribers within a team (log-in, log-off) Lift up Enable/Inhibit Team number Ack.

  • Page 35: Features Without User Action

    Never Out of Touch Features without user action Features without user action SMS (short messages) SMS (Short Message Service) allows you to send/receive text messages to/from other SMS-compatible telephones in the fixed-line network or to/from cell phones. The information for a new SMS is shown in the display of the corresponding terminal device after this information has been transferred.

  • Page 36: Calendar

    Features without user action Never Out of Touch No operating actions are required for this function. In PC configuration you can mark (specify) the user for which call authorization is to be changed. The calendar used to determine when changeover is to take place can be set in PC configuration.

  • Page 37: Emergency Call Priority

    Never Out of Touch Features without user action Emergency call priority For »Emergencies«: The »Emergency call« function. Let’s assume that an emergency occurs and you must urgently call the police, fire department or another emergency number. And to make matters worse, both external B channels of the ISDN connection are busy. You have, however, “informed”...

  • Page 38: Conducting Calls With Several Subscribers

    Features without user action Conducting calls with several subscribers Conducting calls with several subscribers While you are conducting a call you can · call a further party (inquiry call). · accept a second call during an ongoing call (call waiting). ·...

  • Page 39: Transfer Calls

    Conducting calls with several subscribers Features without user action Accepting a call (entering into an inquiry call) You are conducting a call. A second party calls you. You hear the call waiting signal. Dial this code. Youwillbeconnectedwiththewaitingparty.Yourfirstcallisputonhold(see»Inquirycall«).Forfurt- her procedures refer also to »Broker’s call« or »Three-party conference call«. Refusing a call You are conducting a call.

  • Page 40: Connecting (Ect)

    Features without user action Conducting calls with several subscribers Connecting (ECT) During an ongoing call, you have the option of accepting a further call, or of initiating a second call yourself. The first party is put on hold during the inquirycall. You can then connect both parties with one another and you will be dis- connected (from that call).

  • Page 41: Three-Party Conference Call

    Conducting calls with several subscribers Features without user action You can end the current call. Dial this code. · If you switch back and forth between an internal caller and an external party (broker’s call) and then hang up your handset, your call is terminated and the two callers will be connected with one another! ·...

  • Page 42: System Parked Inquiry

    Features without user action Conducting calls with several subscribers Note: The conference is ended when you hang up your handset. A party included in the conference call can hang up at any time and the party which initiated the call can then continue the conference with the remaining callers. System parked inquiry You are talking on the telephone and would like to route this call to a colleague.

  • Page 43: Installation

    Installation Installation Installation of the PABX Before beginning the installation check the package to ensure that all items are included. Contents: · 1 PABX unit · Plug-in power supply unit · 1 ISDN connection cable (3 meters) · 1 USB connection cable (3 meters) ·...
  • Page 44 Installation of the PABX Opening the PABX: »C« is the front of the PABX system. Pull the two plastic springs marked »A« outward until the cover is released. Lift off the cover ca- refully toward the rear. It can then be easily lifted off. The terminal panel is then visible under the enclosure cover.

  • Page 45: Connections To The Pabx System

    Installation of the PABX Connections to the PABX system Plug-in power supply unit View inside the PABX system ISDN port Answering machine: S0 intern S0 extern PC via USB 1a/b 2a/b 3a/b 4a/b Modul S0 intern a/b1 a/b1 a/b2 a/b3 a/b4 a/b5 a/b6...

  • Page 46: Pabx Terminals

    Installation of the PABX PABX terminals Plug-in power supply unit Analog connections a/b1, a/b2 Cable entries Cut-out area for POTS connection USB port Analog connections Only analog terminal devices with tone dialing (DTMF dialing) should be connected to the analog ports. The recall flash button must execute the flash function.
  • Page 47 Installation of the PABX Use the USB connecting cord supplied with the system for this. If you use a different USB connecting cord ensure that the distance between the PABX and the PC does not exceed five meters, depending on the type of USB connecting cord you are using.

  • Page 48: Modules

    Modules Modules Fastening screw for the module Connecting cable to the modules Module elmeg M2 a/b or module elmeg M2 POTS Fastening screw for the module External analog connection for the mo- dule POTS Module installation The modules have already been taken into account for the PABX system. If a module is installed prior to initial com- missioning, the numbers are automatically assigned to the connections.

  • Page 49: Installation Of The Module Elmeg M 1 Pots

    Modules Installation of the module elmeg M 1 POTS Fixing holes POTS Modul Connector Fixing holes External POTS-Connection Functional ground plug Functional ground jack Connection to the PABX system is made using the ribbon cable provided with the system. The external analog port and connection of the functional ground is made using the ports on the module.

  • Page 50: Installation Of The Module Elmeg M 2 A/B

    Modules Installation of the module elmeg M 2 a/b Fixing holes funkwerk Connector Fixing holes Connection to the PABX system is made using the ribbon cable provided with the system. The two analog subscribers are connected at jacks a/b5 and a/b6 on the PABX system.

  • Page 51: Commissioning The Phone Part

    Commissioning the phone part Commissioning the phone part Phone number plan When you start up your PABX for the first time a number of settings are already pre-configured (default settings). This includes the internal numbers. This means that you can place calls immediately after switching on your PABX. Internal numbers: ·...
  • Page 52 Commissioning the phone part · Music on hold (MOH): Melody 1 is played. · No time or date is stored. · The charge rate counters are set to 0. · Up to 500 call data records can be stored for the terminal devices. ·...

  • Page 53: Initial Startup (Telephone Operation)

    Commissioning the phone part Initial startup (telephone operation) Install your PABX as described in the section »Installation ». Make all necessary connections, including the 230 V AC mains power supply. Note: When you switch on the 230 VAC power supply you may not interrupt the supply of power during the initialization phase of the PABX (20 seconds!) In its initial state, the PABX will signal an external call at the analog terminal devices and at the ISDN terminal device that has the number.

  • Page 54: Pin 1 / Pin 2

    Commissioning the phone part · Activate/ de-activate LCR (see page 49) · Changing PIN 1 or PIN 2 (see page 45) PIN 1 / PIN 2 You can prevent misuse of your PABX by other parties by implementing various security functions. Your PABX set- tings can be protected using your 4-digit PIN1 (code number).

  • Page 55: Setting The Date And The Time

    Commissioning the phone part Code internal number Amount Ack. max. 6-place signal Deleting call accounts Code internal number Ack. signal If you delete a call account, external calls can no longer be made from the assigned terminal device. Charge limitation On/ Off Code internal number Activate / Deactivate...

  • Page 56: Configuration By The Specialized Dealer

    Commissioning the phone part Resetting the features for one internal subscriber or for all. You can cancel the performance features configured for the PABX system for one or all subscribers (for example, call forwarding, completion of call to busy subscriber and direct call). internal number or Ack.
  • Page 57 Commissioning the phone part When the data have been transferred the service center will terminate the connection. You hear the busy signal. Replace the handset. Note: The connection is terminated immediately if you hang up the handset during an ongoing connection to the service center.

  • Page 58: Pabx And Pc

    PABX and PC PABX and PC A CD containing the Windows configuration program and other software and drivers is included in the PABX packa- You do not require an additional ISDN card in your PC. The PABX is equipped with an integrated USB port for con- nection to the PC.

  • Page 59: Charge Manager

    PABX and PC those for a different user. Configuration is also used to define the calendar, numbers for call control (unrestricted numbers, restricted numbers) and emergency or direct calls. You can also make general settings for the PABX, for call data logging or for remote access to the PABX system. Charge manager You can use the charge manager program for logging connection data for reading out or clearing call data records stored in the PABX and user-specific counters.

  • Page 60: Setting Up/Terminating Internet Connections From The Phone

    PABX and PC Setting up/Terminating Internet connections from the phone Using a corresponding operating procedure you can terminate an ongoing Internet connection from any phone in the PABX system. The softkey »Info« is provided on the system telephone for monitoring Internet connections. If you have configured a status information key for the system phone, you can terminate ongoing Internet connections and set up new ones using the provider entered in the configuration data at the click of a button.

  • Page 61: Application Programs

    Application programs Application programs Adobe Acrobat Reader: Program for viewing and printing PDF documents. Drivers USB driver (Universal Serial Bus>Recognition and control of the phone after connecting to the USB port of the PC. The USB driver is installed as a virtual network card that uses the TCP/IP protocol. TAPI in the LAN: The package includes a program called »TAPI for LANs«...

  • Page 62: Installing The Programs From The Cd Rom

    Drivers Removing the default driver If you have not installed the elmeg USB driver, the standard driver for »Composite USB device« will be installed by Windows. This is indicated by an entry in the device manager under »Universal serial bus controller«. You must first remove this standard driver before you install the new elmeg USB driver as explained under »Installation«.

  • Page 63: Configuration With A Pc

    Setting up the ISDN router and WIN-Tools Configuration with a PC · One of the following operating systems has to be installed: Windows, 2000, ME, XP or Windows Vista (32 bit). · RAM for Windows: ME min. 64 MB, 2000, Windows XP (32 bit), min. 128 MB, Windows Vista (32 bit) min.

  • Page 64: Reconfiguring Your Internet Access And Pabx System Via Usb

    Configuration with a PC Setting up the ISDN router and WIN-Tools 1. Reconfiguring your Internet access and PABX system via USB · Connect the PABX system to the 230 V power supply system through the plug-in power supply unit. Connect the PC to the PABX system, but not via the USB port. ·...

  • Page 65: Configuring The Pabx System With Current Internet Access Via Isdn

    Setting up the ISDN router and WIN-Tools Configuration with a PC 2. Configuring the PABX system with current Internet access via ISDN Note: Two different Internet connections may be set up simultaneously if you do not make the following settings in the T-Online software.

  • Page 66: Description Of The Router Functions

    Description of the router functions Initial Commissioning and Minimum Configuration Description of the router functions The PABX system provides all functions required for high-performance Internet access for individual PC via ISDN. A firewall integrated into the PABX, together with NAT (network address translation) provides the necessary securi- ty, while the DHCP server and DNS proxy functions ensure that configuration effort is kept to a minimum, both for the PABX system and for your PCs.
  • Page 67 Initial Commissioning and Minimum Configuration Description of the router functions In its initial status the PABX is configured with the IP address 192. 168. 1. 250 and the DHCP server integrated into the PABX is activated, meaning that any PCs that are connected must be set to receive their IP address automatically. This mode is recommended to dispense with the complicated, manual configuration of the IP addresses for the PC that would otherwise be required.
  • Page 68 Description of the router functions Initial Commissioning and Minimum Configuration If you select a configuration in which some PC receive their IP addresses via DHCP, while others use set (manually configured) IP addresses, the following criteria must be fulfilled: · All IP addresses must belong to the same IP network.
  • Page 69 ISP in the list is selected. Connection to the Internet is always set up automatically by the PABX system when a data packet is to be sent to the Internet. This occurs automatically when you enter http: //www. Funkwerk-ec.com in your browser for example. Note: Billing of the costs is made through the telephone bill from your network provider.

  • Page 70: Firewall

    Description of the router functions Initial Commissioning and Minimum Configuration You can set the intervals between the attempts using the parameter »Time between attempts« in the configuration item Network Internet. You can set the number of attempts and the interval between these attempts separately for each ISP that has been configured.

  • Page 71: Costs For Internet Connections

    Initial Commissioning and Minimum Configuration Description of the router functions The Filter Wizard can be restarted at any time to load a modified (edited) configuration into the PABX system. Click the button »Send configuration data« to transfer and activate the filters. After the data is sent the new configuration is activated in the PABX system and any ongoing Internet connection is terminated.

  • Page 72: Portmapping

    Description of the router functions Initial Commissioning and Minimum Configuration Portmapping You wish to access your PC from an external location via Internet. Normally, access via the firewall should be prohi- bited. When you use port mapping, access to an ISDN router port that you have enabled is permitted from an external location.

  • Page 73: Appendix

    Appendix Appendix Troubleshooting Not every fault or malfunction is an actual PABX system error. Check your installation configuration with the aid of the following section. Fault Description Possible Cause Fault Remedy No dial tone after lif- PABX not connected to po- Check 230 V AC outlet (for example by plugging in a lamp) ting handset.
  • Page 74 Troubleshooting Fault Description Possible Cause Fault Remedy Room inquiry not The telephone’s flash key is Check the setting of your telephone’s flash key. »Flash key«, flash interval 80-120 possible during an not properly configured. external call. Attention: Inquiry calls are not possible with pulse dialing telephones. If the PABX is connected at the USB port of the PC and recognized by the PC the USB LED on the PABX will light up.

  • Page 75: Technical Specifications

    Technical specifications Technical specifications PABX: 260 x 192 x 40 mm Dimensions W x H x D: 0.7 kg without plug-in power supply Weight, approximately: 5° C...40° C Temperature range: Mains voltage: 230 V~ Rated power consumption approx. 8 VA 25 VA Maximum power consumption: 50 Hz...

  • Page 76: Index

    Index Index Call assignments ....26 Accepting ..... . 8 Call Control .
  • Page 77 Index Conference..... 33 Emergency calls ....29 Configuration by the specialized dealer.
  • Page 78 Index Installation..... 35 Melody ..... . . 44 of the CAPI driver .
  • Page 79 Index Adobe Acrobat Reader ... . 53 Resetting the PABX ....47 PC requirements ....54 Restricted numbers .
  • Page 80 Index Telephone directory for the PABX ..14 Transfer in the network (ECT)..32 Telephone Directory Manager ..51 Transferring a call.

  • Page 81: Brief Description Of Functions

    Brief description of functions Brief description of functions Pick-up of the call b*0g Pick-up of the call Making internal calls Making internal calls Internal calls with automatic line acquisition b*tg Making outside calls b0tg Making outside calls Outside calls with automatic line acquisition b#81=x)tg Sending MSN to remote parties =x) MSN-Index...
  • Page 82 Brief description of functions b#943==x=)qa Inhibiting a member’s phone within a team b*93*qa Activating day team call assignment for all teams b#93*qa Activating night team call assignment for all teams Call forwarding b*61t#qa Activating »immediate« call forwarding b*62t#qa Activating call forwarding »delayed« b*63t#qa Activating call forwarding »on busy«...

  • Page 83: Declaration Of Conformity

    Declaration of conformity Declaration of conformity Konformitätserklärung Declaration of conformity Funkwerk Enterprise Communications GmbH Hersteller /Verantwortliche Person: Manufacturer / responsible person: Adresse: Südwestpark 94 90449 Nürnberg Address: erklärt, dass die Produkte (Typen): ISDN-TK-Anlage elmeg T240 (incl. Module) declares that the products:...
  • Page 84 Declaration of conformity Funkwerk Enterprise Communications GmbH Südwestpark 94 D-90449 Nürnberg For information on support and service offerings please visit our Website at www.Funkwerk-ec.com where, you will find a Service / Support area Subject to modifications Ausgabe 4 / 010109...

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