Checking the printer status......................................................................................................................... 89
Checking printer readiness......................................................................................................................... 89
Resolving font problems ............................................................................................................................. 90
Printing a test page..................................................................................................................................... 91
Test page does not print............................................................................................................................. 92
Wrong printer is attached ........................................................................................................................... 95
Printer is out of paper ................................................................................................................................. 95
Updating the printer software ..................................................................................................................... 95
Paper jam in the printer .............................................................................................................................. 97
Paper jam in the duplex unit ....................................................................................................................... 98
Banner paper jams ................................................................................................................................... 100
Paper continues to jam............................................................................................................................. 100
Cartridge carrier jam................................................................................................................................. 101
Memory card troubleshooting..........................................................................................................102
Clearing error messages .......................................................................................................................... 104
Left/Right Cartridge Missing ..................................................................................................................... 104
Communication not available ................................................................................................................... 104
General Printing Problem ......................................................................................................................... 105
Ink Low ..................................................................................................................................................... 105
Out of Memory.......................................................................................................................................... 105
Out of Paper ............................................................................................................................................. 105
Fixing a printing failure ............................................................................................................................. 105
Print File Error .......................................................................................................................................... 106
7