Tenvis JPT3815W Quick Start Manual
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Summary of Contents for Tenvis JPT3815W
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Page 1: Quick Start Guide
Quick Start Guide For security’s sake, please update the default user name and password of your IP camera. The exact process is on page 5 & 9. Please download the latest Quick Start Guide from www.tenvis.com/download... -
Page 2: Table Of Contents
Contents Chapter 1: Let’s get started What’s in the box Let’s show you around How it works Chapter 2: Let’s get PC view For windows For MAC Chapter 3: Let’s get mobile view For iPhone For Android For others Chapter 4: Last, but not least Learn more Support... -
Page 3: Chapter 1: Let's Get Started
Chapter 1: Let’s get started What’s in the box Wireless IP Camera x 1 Wi-Fi Antenna x 1 Power Adapter x 1 User Manual x 1 CD x 1 Mounting Bracket(set) x 1 Screws and Plastic Screw Anchors Stickers Let’s show you around Reset WIFI WIFI... -
Page 4: Chapter 2: Let's Get Pc View
For Windows Wired LAN View 1. Insert the CD or download the software from www.tenvis.com/download 2. Open the CD and use autorun to install. Then click 3. After installation, please double click 4. Open the wizard and select the installation mode. - Page 5 5. Please make sure both the IP camera and your computer are connected with the wireless router. 6. Search and select your camera. xxxx You can find this label on the camera 7. Set the IP address of the camera. If a red arrow appears, it means you could visit your camera with your internal network through the browser.
- Page 6 Please save the Access URL in your memo Tips: IP Camera Web Server will detect the type of your browser and match the correct sign-in mode accordingly. Please install the plug-in of the IE browser for the first time 2012-11-10[18:43:05] If you can view the scene, congratulations! Now you can view the live video from your LAN.
- Page 7 For the security, please update the default user name and password of your IP camera. The exact process is as below. If you only use wired LAN view, you could exit now. Wireless LAN View 8. Please come back to the IP Camera Wizard page, fulfill the factory setting to continue.
- Page 8 Internet View 10.If the DDNS checking succeed, please click Next . If failed, please recheck the Internet connecting. If still not connected, please contact your own Internet Service Provider. 11. If the port forwarding succeed, please click Next . If failed, please click Set port forwarding...
- Page 9 Please enter the router’s username and password Select your router brand, input the user name and password of your router, then click . If failed again, and the below 3 problems occur, please contact your Internet Service Provider or router provider. 1) You are not sure about the username or password.
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Page 10: For Mac
1. Insert the CD or download the software from www.tenvis.com/download 2. Click 3. If you see the scene 1, please continue. If you see the scene 2, first skip to page 10 and modify the camera’s IP address, and refresh to scene 1 to continue. - Page 11 Congratulations! You have finished wired LAN view for MAC successfully. For the security, please update the default user name and password of your IP camera. The exact process is as below. If you need wireless LAN view or Internet view for MAC, please visit www.tenvis.com...
- Page 12 Solution procedure to the scene 2 on page 8 Take the secondary click (right click) and select Network Configuration to set the IP address of the camera to the same subnet as LAN. PIC 1 PIC 2 Make sure there’s no IP address conflict.
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Page 13: Chapter 3: Let's Get Mobile View
Chapter 3: Let’s get mobile view For iPhone 1. Open the app store , and search tenvis, then install CamViewer for IP Webcams . Or visit www.tenvis.com/download to know more. 2. Run CamViewer for IP Webcams . Then click . -
Page 14: For Android
For Android 1. Search IP Cam Viewer in Google Play, you could install IP Cam Viewer Lite for simple use. Or visit www.tenvis.com/download to know more. Click and select IP Camera, DVR, NVR... - Page 15 2. If your camera model doesn’t show in the list, you could choose JPT3815. For LAN view, please fulfill them below. For windows, this address is LAN access URL which you can find on page 7 You can find this label on the camera For Internet view, please fulfill them below.
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Page 16: For Others
For Others Symbian, Windows Phone, Blackberry OS and all others 1. Open http://3g.tenvis.info in your mobile phone browser. 2. Register an account of TENVIS video surveillance system if you do not have. 3. Login with your own account. - Page 17 4. Please select Management for the first time of logining the video surveillance system . Then s elect to continue. 5. Input camera S/N and camera’s username and password. xxxx You can find the label on the cameras 6. Select Single Channel to view camera from Internet.
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Page 18: Chapter 4: Last, But Not Least
No video: IE does not support Server Push mode and other web browser does not support ActiveX mode, please login the correct mode for video. TENVIS mobile application support video but not support audio, you could find some 3rd party application support audio for TENVIS IP camera. -
Page 19: Learn More
2 Way Audio Learn more You can find more information, watch demos and learn more about TENVIS IP Camera at www.tenvis.com Support If you have any problem of the camera settings, please visit our forum to search your problem or post thread for help. - Page 20 TENVIS Technology Co., Ltd www.tenvis.com How are we doing? Welcome to email our COO via admin@tenvis.com for any suggestion or complaint. Thanks for choosing TENVIS!