Dealing With Problems - Panasonic Toughbook CF-27 Series Reference Manual

Dealing With Problems

When a problem occurs, please refer to this page. If you still cannot troubleshoot the problem, please contact Panasonic
Technical Support.
Starting Up
The power indicator or
battery indicator is not lit
is displayed
[POST Startup Error(s)] is
displayed
Windows startup, or an
operation is extremely
slow
The date and time are
incorrect
NT does not rise
Others
Battery Indicator
The red indicator lights.
Repeated beeping sound
while the computer is in
use.
The red indicator blinks
After the AC adapter is
connected, the orange in-
dicator blinks five times
Check the cable connection for the AC adapter.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adapter, then connect them again.
Please input your password (
sonic Technical Support.
page 35
Press F9 in the Setup Utility (
settings to their default values (except the password settings). Then, the Setup Utility
must be run once again for you to input the appropriate operating environment settings.
(The processing speed depends on the application software used, so this operation may
not cause the processing speed to increase.)
You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control
Panel].
If you continue to experience problems, the internal battery maintaining the clock
may need to be replaced. Please contact Panasonic Technical Support.
When [APM 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoe-
nix APM 2.0 for Windows NT
function is used under this condition, the date and time may be incorrectly dis-
played. Correct the date and time, and then install Phoenix APM 2.0 for Windows
NT ® . You can set the date and time through [Date/Time] in [Start] - [Settings] -
[Control Panel].
If [Cancel] at the [Path not found] is clicked during the LAN card driver installation,
the next time the system is activated it will hang up without NT being activated.
In such cases, follow the steps listed below.
1 Power off, then power on again.
2 If [Press spacebar NOW to ...] is displayed, press the space key.
3 If [Hardware Profile/Configuration Recover Menu] is displayed,
press L Enter
4 At the [PCMCIA Card Not Configured], select [OK].
5 At the [Path not found], set the floppy disk included with the LAN card, then select
[OK].
Follow the on-screen instructions.
Press F9 in the Setup Utility (
settings to their default values (except the password settings).
Try removing all peripheral devices.
The battery level is low. Save your data and power off your computer.
After connecting the AC adapter or replacing the battery pack with a fully charged
one, turn your computer on.
The battery pack or recharging function may be defective. Quickly remove the
battery pack and disconnect the AC adapter, then connect them again.
If the problem persists, contact Panasonic Technical Support.
Unable to charge because of an improper temperature range. (
tions")
page 30). If you have forgotten it, contact Pana-
page 27). This will restore the Setup Utility's
®
is not installed. When the suspend or hibernation
.
page 27). This will restore the Setup Utility's
38
"Precau-