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Troubleshooting - Zte MF25A User Manual

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Please select Static, input all the parameters, and then click Apply.
4.
On this mode, you can change dial-up settings, Wi-Fi settings and
NOTE: Your service provider gives you the static address information.
device settings, and begin to enjoy your Internet service.
Wireless Connection(Optional)
If you want to use Wi-Fi to connect to your router, please refer to the
following steps.
1.
Make sure that the Wi-Fi works normally. Please check the Wi-
Fi Setting on the WebGUI Configuration page or check the Wi-Fi
indicator.
Please select DHCP, and then click Apply.
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NOTE: Your service provider does not give you any parameters.
2.
Use your normal Wi-Fi application on the client to search for the
available wireless networks.
For Wireless Broadband mode
Please select the Wireless Broadband mode, and click Apply.
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NOTE:
Please set the client to obtain an IP address automatically, and the client
will get an IP address like 192.168.0.1.
3.
Select the SSID of your device, and then click Connect.

Troubleshooting

Voice Related Problems
Symptoms
Possible Problems/ Solutions
Please wait for 1~2 minutes after the
There is no dial tone,
router is turned on.
when I lift the phone off
If 2G/3G LED light is blinking, you have
the hook.
no good RF reception. Change the
NOTE:
location of the router.
Please check the label on your device to get the default SSID.
4.
Wait a moment, and then the client will connect to your device
Make sure your (U)SIM card is inserted
There is a prompt/ phone
successfully.
correctly and the PIN number has been
alert/ announcement as
If you want to use WPS function to get the Wi-Fi connection, please:
entered. If the PIN number has been
soon as I lift the phone
1.
Power on your device, and enable the Wi-Fi function on your device.
entered incorrectly then you will need to
off the hook.
2.
Enable WPS function. Please check the WPS Setting on the
enter the PUK code when prompted.
WebGUI Configuration page.
The line is noisy/
Remove any electrical appliance which
3.
Press the WPS button on your device to start Wi-Fi Protected Setup
distorted when I lift the
is too close to the phone or router.
authentication process.
phone off the hook.
The cable or phone set might be faulty.
4.
E n a b l e t h e W P S f u n c t i o n o n y o u r c l i e n t t o r e s p o n d t h i s
authentication process.
I hear a rapid engaged
5.
Follow the system prompts on your client to finish the connection.
tone as soon as I lift the
Put the phone on hook and try again.
phone off the hook.
Others
When you have finished dialing you can
After dialing the last digit
press the # key or wait 4-8 seconds to
I hear nothing /silence.
Symptoms
Possible Problems/ Solutions
connect the call.
The 2G/3G signal
This indicates poor reception. Try
Internet Related Problems
indicator is always
moving the router to another location
blinking or does not light.
near the window.
Symptoms
Possible Problems/ Solutions
The default password of the webGUI
Please check your configuration settings.
configuration page is admin.
I cannot access the
Please wait 1~ 2 minutes for the router
About the password
If you changed the password and forgot
Internet at all.
to initialize.
the new password, you need to restore
Check your service indicators.
the device to the factory default settings.
The speed is dependent on signal strength.
For more assistance, please:
The download or upload
Check your signal strength and network
Send E-mail to mobile@zte.com.cn
speeds are very slow.
type.
Visit http://www.zte.com.cn
Call Service Hotline: +86–755–26779999
Enter the correct address. The default
address is http://192.168.0.1.
Warning and Notice
Can not visit the webGUI
Only use one network adapter in your
configuration page
PC.
Safety Precautions
Do not use any proxy server.
Some electronic devices may be susceptible to electromagnetic
Make sure the Wi-Fi function is active.
interference. Locate the router away from TV set, radio and other
Refresh network list and select the
electronic equipment to avoid electromagnetic interference.
The router may interfere with medical devices like hearing aids and
correct SSID.
pacemakers. Consult a physician or the manufacturer of the medical
Check the IP address to make sure
Can not establish the Wi-
device before using the router.
your client can obtain an IP address
Fi connection between
Please keep yourself at least 20 centimeters away from router.
automatically in the Internet protocol
your device and client
Do not use your router in dangerous environments such as oil
(TCP/IP) properties.
Type the correct network key (Wi-Fi
terminals or chemical factories where there are explosive gases or
password) when you connect to the
explosive products being processed.
device.
Please use original accessories or accessories that are authorized
by ZTE. Unauthorized accessories may affect the router
performance, damage the router or cause danger to you.
Do not attempt to dismantle the router. There are no user serviceable
ii.
End User's failure to follow ZTE's installation, operation or
parts.
maintenance instructions or procedures.
Do not allow the router or accessories to come into contact with
iii.
End User's mishandling, misuse, negligence, or improper
liquid or moisture at any time. Do not immerse the router in any
installation, disassembly, storage, servicing or operation of the
liquid.
Product.
Do not place objects on top of the router. This may lead to
iv.
Modifications or repairs not made by ZTE or a ZTE-certified
overheating of the device.
individual.
The device must be placed in ventilation environment for use.
v.
Power failures, surges, fire, flood, accidents, actions of third
Do not expose the router to direct sunlight or store it in hot areas.
parties or other events outside ZTE's reasonable control.
High temperature can shorten the life of electronic devices.
vi. Usage of third-party products, or usage in conjunction with
Do not allow children to play with the router or charger.
third-party products provided that such defects are due to the
Keep the length of the cable between the router and the phone less
combined usage.
than 10 meters.
vii. Any other cause beyond the range of normal usage intended for
The router is for indoor use only. Do not use the router outside. Do
the Product.
not connect telephone extensions which run outside of the building.
End User shall have no right to reject or return the Product, or receive a
These can result in lightning damage to your unit.
refund for the Product from ZTE under the above-mentioned situations.
This warranty is End User's sole remedy and ZTE's sole liability
Cleaning and Maintaining
for defective or nonconforming items, and is in lieu of all other
Use an antistatic cloth to clean the router. Do not use chemical or
warranties, expressed, implied or statutory, including but not
abrasive cleanser as these could damage the plastic case. Turn off
limited to the implied warranties of merchantability and fitness for a
your router before you clean it.
particular purpose, unless otherwise required under the mandatory
Use the router within the temperature range of -10°C +55°C, and
provisions of the law.
the storage temperature range is -20°C+60°C. The humidity range is
Limitation of Liability
5%~95%.
Do not use your router during a thunderstorm. Remove the mains
ZTE shall not be liable for any loss of profits or indirect, special, incidental
power pack from the wall socket.
or consequential damages resulting from or arising out of or in connection
Do not take out your (U)SIM card unnecessarily. The (U)SIM card
with using of this product, whether or not ZTE had been advised, knew
may be easily lost or it can be damaged by static electricity.
or should have known of the possibility of such damages, including, but
not limited to lost profits, interruption of business, cost of capital, cost of
Limited Warranty
substitute facilities or product, or any downtime cost.
This warranty does not apply to defects or errors in the Product
caused by:
i.
Reasonable abrasion.

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