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Tharo Systems V-Series User Manual

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THARO V-Series Users Manual
P/N. 920-011311-00
Edition 4
July 2004

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Summary of Contents for Tharo Systems V-Series

  • Page 1 THARO V-Series Users Manual P/N. 920-011311-00 Edition 4 July 2004...
  • Page 2 Dispose of used batteries according to the manufacturer’s instructions. Copyright and Trademark Notice © 2004 by Tharo Systems, Inc. It is illegal to photocopy or electronically transmit a facsimile of this manual or any portion of its contents for any means or purpose without the publisher’s permission. Fines of up to $10,000.00 may be imposed for violation.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. P ..................5 RODUCT ESCRIPTION General Information ......................... 5 Printer Options............................ 5 2. G .................... 7 ENERAL AFETY 3. U ..........7 NPACKING THE RINTER AND CCESSORIES 4. I .................. 8 DENTIFYING OMPONENTS 5. P ......................9 RINTER ETUP 6.
  • Page 4 Removing the USB HS Serial Converter................. 25 B. E ........26 PPENDIX RROR ESSAGES ROUBLESHOOTING Self Test .............................. 26 Dump Mode............................26 LED Error Message Descriptions....................27 Problems and Recommended Solutions ................. 28 C. M ..........29 PPENDIX AINTENANCE AND DJUSTMENT Cleaning the Thermal Printhead ....................

  • Page 5: Warranty Information

    Surface transportation charges for the return of the printer to the customer shall be paid by THARO SYSTEMS within the 48 contiguous states and the District of Columbia. Customer shall pay shipping costs, customs clearance, and other related charges outside the designated area.

  • Page 6: Product Description

    The compact V-426 and V-433 feature a small footprint to fit your work environment. The V-Series Printers are constructed of a durable, impact-resistant composite with a media window for easy viewing and monitoring of remaining supplies.

  • Page 7: Technical Specifications

    Technical Specifications - Specifications are subject to change without notice. Model THARO V–426 THARO V-433 Resolution 8 dots/mm (203dpi) 12 dots/mm (300dpi) Print Mode Thermal Transfer/Direct Thermal Thermal Transfer/Direct Thermal Printer CPU 16 Bit Processor Sensor Location Moveable, center aligned Sensor Type Reflective, Transmissive Type: Label gap and black mark sensing...

  • Page 8: General Safety Tips

    2. General Safety Tips CAUTION! During the print process the printhead will become hot. Do NOT attempt to clean the printhead until it has had time to cool. The Printhead is the Most Fragile part of your Printer. Do NOT use sharp or hard objects to clean the Printhead.

  • Page 9: Identifying Components

    4. Identifying Components Printhead Pressure Adj. Open Cover Button Fan-Fold Label Slot Screw (left/right) Top Cover LED (Ready) Power Switch Label Roll Core LED (Status) Power Socket Ribbon Rewind Wheel FEED Key USB Port Print Mechanism Print Line Adjustment Parallel Port Ribbon Rewind Shaft + Empty Ribbon Take Up Ribbon Supply Shaft...

  • Page 10: Printer Setup

    5. Printer Setup CAUTION! When choosing a location for the Printer, ensure that the Printer and operator remain dry. If the Printer or the operator get wet, serious injury to the operator or damage to the Printer may occur. CAUTION! Make sure that the Printer’s power switch is in the “O”...

  • Page 11: Control Panel

    6. Control Panel General Description and Operation Feed Key Pressing the Feed key will cause the Printer to advance the media (according to media type) to a specified stop position. If the Printer is loaded with continuous media the Printer will feed the media out a certain length.

  • Page 12: Loading Media

    7. Loading Media Ribbon Installation 1. Open the Printer’s top cover. 2. Release the Print Mechanism by pushing in on the Head Latches. The Print Mechanism will now rotate 3. Remove the Ribbon Supply and Ribbon Rewind Shafts. 4. Place the new Ribbon Roll onto the Ribbon Supply Shaft and reinstall the Shaft in the printer.

  • Page 13: Label Installation

    Label Installation 1. Open the Printer’s top cover. 2. Place the roll of label stock onto the Label Roll Core and place it in the printer. 3. Release the Print Mechanism by pushing in on the Head Latches. The Print Mechanism will now rotate 4.

  • Page 14: Label Roll Core Installation Instructions

    Label Roll Core Installation Instructions 1” Roll Core Installation 1.5” Roll Core Installation 3” Roll Core Installation - 13 -...

  • Page 15: Direct Thermal / Thermal Transfer Mode Switch

    Direct Thermal / Thermal Transfer Mode Switch To switch into Direct Thermal (DT) Mode: 1. Turn the Printer Off and press and hold the Feed key. 2. Turn the Printer On while holding down the Feed key. 3. The Printer will beep three times. Continue to hold the Feed key down until the Printer beeps three more times.

  • Page 16: Installing The Printer S Optional Accessories

    Failure to do so could result in personal injury or damage to the Printer! THARO V-Series Stripper Sensor Module Components 27. Stripper Sensor Module 28. Screws (M3X6), Qty. 2 THARO V-Series Stripper Sensor Module Installation Instructions 1. Open the Printer’s Top Cover. - 15 -...
  • Page 17 2. The Front Cover Panel has two tabs, one on each side. Push these in to release them and then remove the Front Cover Panel as shown. 3. To the right you will see two sockets. Choose the socket that has the same number of pins as the connector on the Stripper Sensor Module.

  • Page 18: Stripper Sensor Module Installation Diagram

    Stripper Sensor Module Installation Diagram Stripper Sensor Module Installation Diagram LABEL LINER LABEL LINER - 17 -...

  • Page 19: Cutter Module Components

    THARO V-Series Cutter Module Components 29. Cutter Module and connector 30. Screws (M3X6), Qty. 2 THARO V-Series Cutter Module Installation Instructions 1. Open the Printer’s Top Cover. 2. The Front Cover Panel has two tabs, one on each side. Push these in to release...
  • Page 20 5. Pull up on the Cutter’s Stainless Cover (see photo A) to release the Cutter and then flip the Cutter Module open. 6. Hold the Cutter Module while tightening the screws. 7. Pull on the Cutter’s Stainless Cover to release the Cutter and then rotate the Cutter back into place.

  • Page 21: 2Mb Flash Memory Expansion With Real-Time Clock Components

    THARO V-Series 2MB Flash Memory Expansion with Real-Time Clock Components 31. 2 MB Flash Memory Expansion Card with Real-Time Clock 32. PCB Pillar, Qty. 2 THARO V-Series 2MB Flash Memory Expansion with Real-Time Clock Installation Instructions 1. Open the Printer’s Top Cover.
  • Page 22 3. Insert the PCB Pillars into the holes in the Mainboard. 4. Carefully line up the connector and then plug the Memory Expansion Card into the Mainboard. 5. Replace the Memory Expansion Cover. - 21 -...

  • Page 23: Appendix A. Communication Interfaces

    Appendix A. Communication Interfaces Parallel Interface The Printers are equipped with a 36-pin Parallel interface connector. Any standard IBM PC compatible parallel cable can be used to connect to your Printer. In the event of any difficulties, the table listed below can be used to obtain a suitable cable. PIN NO.

  • Page 24: Usb Interface

    USB Interface The Printer is equipped with a Type B USB connector that can be connected to any compatible USB port. PIN NO. USBVC FUNCTION Installation of the USB HS Serial Converter 1. USB is a Plug & Play facility. Once the USB cable is connected from the PC to the Printer, the PC will automatically detect the new device and begin the...
  • Page 25 3. Select “CD-ROM drives” as the location of the driver. Once the USB device driver is assigned and saved, click “Next”. This USB device driver uses a virtual COM port that redirects any data sent to it out of the PC’s USB port. It will be listed in Device manager as an additional COM Port.

  • Page 26: Removing The Usb Hs Serial Converter

    Removing the USB HS Serial Converter To remove the USB device driver, go to the Windows Control Panel and double click the Add/Remove Programs icon. Click on FTDI USB to Serial Converter Drivers in the program list and click the Add/Remove button.

  • Page 27: Appendix B. Error Messages / Troubleshooting

    Appendix B. Error Messages / Troubleshooting Self Test The Printer’s Self Test function prints a Test Label that consists of a test pattern and a variety of information about how the Printer is configured as well as its status. To perform a Self Test: 1.

  • Page 28: Led Error Message Descriptions

    LED Error Message Descriptions Condition or LEDs Beeps Description Solution Message Ready Status Re-open print head and make Print head is open Printhead not firmly in place. sure it closes tightly. Entering the Printhead temperature is too Printer will go back into None Cooling Process high.

  • Page 29: Problems And Recommended Solutions

    Problems and Recommended Solutions Problem Recommended Solution LED does not light after Check the power cord switching the Printer on LED turns red (power/status) Check for software setting or program command errors after printing stops Check if labels or ribbon is out and replace with suitable labels or ribbon Check if label stock is jammed Check if Printhead Mechanism is closed (Printhead not...

  • Page 30: Appendix C. Maintenance And Adjustment

    Appendix C. Maintenance and Adjustment Cleaning the Thermal Printhead CAUTION! The Printhead is the Most Fragile part of your Printer. Do NOT use sharp or hard objects to clean the Printhead. Do NOT touch the glass surface of the Printhead with your hand. CAUTION! During the print process the Printhead will become hot.

  • Page 31: Thermal Printhead Print Line Adjustment

    Thermal Printhead Print Line Adjustment When printing on stiff or thick paper, the Print Line needs to be moved forward (paper feed direction) in order to achieve better print quality. 1. Release the Print Mechanism by pushing in on the Head Latches.

  • Page 32: Thermal Printhead Replacement

    Thermal Printhead Replacement 1. Switch the power to the printer off and unplug the printer. 2. Open the Printhead and remove the media from the printer. 3. Remove the Printhead Carriage Screw as shown. 4. Once the Printhead Carriage Screw is removed, the Printhead Carriage will drop down and...

  • Page 33: Auto Sensing

    Auto Sensing Using Auto Sensing the Printer automatically detects and records the label type and length (gap or black mark paper). Then the Printer can accurately detect the label positions. 1. Adjust the Moveable Sensor so that it is located in a position to sense the label gaps or black marks.

  • Page 34: Clearing Cutter Jams

    Clearing Cutter Jams 1. If the Cutter jams or malfunctions turn the Printer Off. 2. There is a hole (marked “A”) on each side of the Cutter. Insert a 3mm hex key into one of these holes and turn the cutter blade clockwise.

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