Epson AcuLaser C4000 Owner's Manual
Epson AcuLaser C4000 Owner's Manual

Epson AcuLaser C4000 Owner's Manual

Color laser printer
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Table of Contents

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Where to Find Information

Setup Guide
Provides you with information on assembling the printer and
installing the printer software.
Reference Guide (this manual)
Provides you with detailed information on the printer's functions,
optional products, maintenance, troubleshooting, and technical
specifications.
Administrator's Guide (on CD-ROM)
Provides network administrators with information on both the
printer driver and network settings.
Quick Reference (PDF guide on CD-ROM)
Provides you with a list of LCD panel messages, solutions for
paper jam problems, and other information about your printer
you may need to refer to on a regular basis. We recommend
printing this guide and keeping it near the printer.

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Table of Contents
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Summary of Contents for Epson AcuLaser C4000

  • Page 1: Where To Find Information

    Where to Find Information Setup Guide Provides you with information on assembling the printer and installing the printer software. Reference Guide (this manual) Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications. Administrator’s Guide (on CD-ROM) Provides network administrators with information on both the printer driver and network settings.
  • Page 2: Reference Guide

    NEST Office Kit Copyright General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 2002 by SEIKO EPSON CORPORATION, Nagano, Japan...
  • Page 3: Table Of Contents

    Available Paper ......... . .18 EPSON special media ....... . .18 General paper .
  • Page 4 Printing on Special Media ........36 EPSON Color Laser Paper ......36 EPSON Color Laser Coated Paper .
  • Page 5 Monitoring Your Printer by Using EPSON Status Monitor 3 ..160 About EPSON Status Monitor 3 ......160...
  • Page 6 Accessing EPSON Status Monitor 3 ....160 Getting printer status details ......161 Setting Monitoring Preferences .
  • Page 7 Chapter 7 Using Options Large Capacity Paper Unit ....... . .214 Installing the Large Capacity Paper Unit .
  • Page 8 Jam AB (covers A and B) ......291 Jam A (cover A) ........293 Jam AC (cover A and paper cassettes) .
  • Page 9 In the I239X Emulation Mode ......359 In the EPSON GL/2 Mode ....... . .359 Appendix C Working with Fonts Available Fonts .
  • Page 10 For users in North America ......391 For users in Latin America......392 For users in the United Kingdom and the Republic of Ireland393 For users in the Middle East .
  • Page 11: Warnings, Cautions, And Notes

    Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips about the operation of your printer. Safety Precautions Be sure to follow these precautions carefully to ensure safe, efficient operation: Because the printer weighs approximately 34.5 kg (76 lb) with consumable products installed, one person should not...
  • Page 12 Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. Do not insert your hand deep into the fuser unit.
  • Page 13 Do not dispose of used toner cartridges, photoconductor units, fuser units, or transfer units in fire, as they can explode and cause injury. Dispose of them according to local regulations. Wait for at least one hour before using a toner cartridge or a fuser unit after moving it from a cool to a warm environment to prevent damage from condensation.
  • Page 14: Important Safety Instructions

    Adjust only the controls mentioned in the manual. Adjusting other controls can damage your printer. ® NERGY Compliance ® As an International NERGY Partner, EPSON has determined that this product meets the International NERGY ® Program guidelines for energy efficiency. The International NERGY ®...
  • Page 15 While the Data light is on or flashing. While printing.
  • Page 17: Chapter 1 Getting To Know Your Printer

    Chapter 1 Getting to Know Your Printer Printer Parts ..........8 Options and Consumable Products .
  • Page 18: Printer Parts

    Printer Parts top cover output tray control panel expansion tray power switch MP tray (Multi-Purpose tray) latch on cover B standard lower cassette latch on cover A Getting to Know Your Printer...
  • Page 19 stopper interface card slot cover Ethernet interface connector AC inlet parallel interface connector USB interface connector Getting to Know Your Printer...
  • Page 20 photoconductor unit fuser unit transfer unit toner cartridge cover D Getting to Know Your Printer...
  • Page 21 Control panel LCD panel Displays printer status messages and control panel settings. 2, 3, Up/Enter/Down/ Use these buttons to access the control 4, 5 Back buttons panel menus, where you can make printer settings and check the status of consumable products. For instructions on how to use each button, see “Using the Control Panel Menus”...
  • Page 22 Job Cancel button Press once to cancel the current print job. Press down for more than two seconds to delete all jobs from the printer memory, including jobs the printer is currently receiving, saving to the Hard Disk Drive, or printing. Start/Stop button Switches the printer between ready and offline status.
  • Page 23: Options And Consumable Products

    Options and Consumable Products Options You can add to your printer’s capabilities by installing any of the following options: The Large Capacity Paper Unit (C12C813861) holds two paper cassettes. It increases paper-feeding capacity up to 1,000 sheets of paper. The Hard Disk Drive (C12C823921) expands the printer’s capacity by allowing you to print complex and large print jobs at high speed.
  • Page 24: Consumable Products

    S051081 Transfer Unit S053006 Fuser Unit 120/220 S053008/S053007* * Product number varies by location. The EPSON special media listed below provide you with the best-quality printouts. EPSON Color Laser Paper (A4) S041215 EPSON Color Laser Paper (Letter) S041218 EPSON Color Laser Transparencies (A4)
  • Page 25: About Your Printer

    You can produce professional quality double-sided documents. Use this feature with any print job to cut costs and save resources. ® As an NERGY partner, EPSON recommends the use of ® the duplex printing function. See NERGY Compliance ®...
  • Page 26: Hdd Form Overlay Function

    50 for Windows, or “Making the print quality setting” on page 135 for Macintosh. Resolution Improvement Technology (RITech) Resolution Improvement Technology (RITech) is an original EPSON printer technology that improves the appearance of printed lines, text, and graphics. Getting to Know Your Printer...
  • Page 27: Chapter 2 Paper Handling

    Available Paper ......... . .18 EPSON special media ....... . .18 General paper .
  • Page 28: Available Paper

    S041175 (A4) S041174 (Letter) Caution: Do not use other EPSON media such as EPSON special media for ink jet printers, as this can cause paper jams and damage the printer. Do not use the media listed above in other printers, except when specified in the documentation.
  • Page 29 This media is thicker than EPSON Color Laser Paper and produces glossier printing. To print on EPSON Color Laser Coated Paper from the MP tray, choose Coated as the Paper Type setting in the printer driver. This setting is optimized for printing on coated paper.
  • Page 30: General Paper

    General paper You can use the following paper in addition to EPSON special media introduced in the previous section. Paper Type Description Plain paper Recycled paper is acceptable* Weight: 60 to 105 g/m² (16 to 12.70 kg) Envelopes No paste and no tape...
  • Page 31: Paper That Should Not Be Used

    Transparencies for color copiers or other color laser printers. Labels that peel easily or labels that do not cover the backing sheet completely Coated paper or special surface-colored paper except EPSON Color Laser Coated Paper Paper that has binder holes or is perforated Paper that has glue, staples, paper clips, or tape on it.
  • Page 32: Paper Sources

    Paper that is different on the front and back Paper that is folded, curled, wavy, or torn Paper of irregular shape, or paper that does not have right- angle corners Paper Sources This section describes the combinations of paper sources and paper types that you can use.
  • Page 33: Mp Tray

    88.9 × 139.7 mm minimum Extra thick paper Up to a 10 mm thick 215.9 × 457.2 mm maximum Weight: 160 to stack 216 g/m² EPSON Color A4, Letter (LT) Up to100 sheets Laser Paper (Total thickness: less than 10 mm) EPSON Color...
  • Page 34: Standard Lower Cassette

    Up to 500 sheets Executive (EXE), (Total thickness: less Letter (LT), than 58 mm) Legal (LGL) Government Legal (GLG), EPSON Color Laser A4, Letter (LT) Up to 500 sheets Paper EPSON Color Laser Up to 500 sheets Coated Paper Large Capacity Paper Unit This unit has two paper cassettes.
  • Page 35: Selecting A Paper Source

    Selecting a paper source You can specify a paper source manually, or set the printer to select the paper source automatically. Manual selection You can use the printer driver or the printer’s control panel to select a paper source manually. Using the printer driver In Windows, access the printer driver, click the Basic Settings tab, and select the paper source that you want to use from the...
  • Page 36: Manually Feeding Paper

    Note: If you make paper size settings or paper source settings in your application, these settings may override the printer driver settings. When you select an envelope for the Paper Size setting, it can be fed only from the MP tray regardless of the Paper Source setting. You can change the priority of the MP tray by using the MP Mode setting in the control panel’s Setup Menu.
  • Page 37 To access the printer driver from Windows XP, Me, 98, 95, 2000, or NT 4.0, click Start, point to Settings, and click Printers. Next, right-click the EPSON AL-C4000 Advanced icon and click Properties (in Windows Me, 98 or 95), Printing Preferences (in Windows XP or 2000) or Document Defaults (in Windows NT 4.0).
  • Page 38: Output Tray

    This section describes how to load paper into the MP tray, the standard lower cassette, and the optional Large Capacity Paper Unit. If you use special media such as EPSON Color Laser Coated Paper or EPSON Color Laser Transparencies or envelopes, see also “Printing on Special Media”...
  • Page 39: Mp Tray

    MP tray The MP tray is the most flexible paper source, accommodating various paper sizes and media types. See “MP tray” on page 23 for details. Follow these steps to load paper into the MP tray. 1. Open the MP tray, then pull out the expansion tray on the MP tray to accommodate the size of the media you want to load.
  • Page 40: Standard And Optional Lower Cassettes

    Large Capacity Paper Unit. In addition to plain paper, you can also use special media such as EPSON Color Laser Paper in the lower cassettes. Note: Use the included paper size labels to identify the size of paper being used in the cassettes.
  • Page 41 In Windows, you must select the optional Large Capacity Paper Unit in the printer driver’s Optional Settings menu after installing it on the printer. Follow these steps to load paper into the standard lower cassette or the Large Capacity Paper Unit. The illustrations show the standard lower cassette.
  • Page 42 2. Slide the guides to accommodate the paper you are loading. Tilt the rear guide forward to slide it. 3. To prevent the sheets from sticking together, fan a stack of paper. Then tap the edge on a firm surface to line it up. Note: If your printouts are curled or do not stack properly when using plain paper, try turning the stack over and reloading it.
  • Page 43 4. Insert the stack into the cassette, lining it up with both the back and right sides of the cassette. Make sure that all the paper is under the metal retaining clip, with the printable surface up. Note: Loading the cassette with too much paper may cause paper jams. Paper Handling...
  • Page 44 When loading A5 size paper, attach the adjuster that comes with the cassette, as shown below. Paper Handling...
  • Page 45 5. Slide the paper guides to fit the paper you are loading. 6. Insert the paper cassette gently into the printer, and push it back it the printer. 7. Use the printer’s control panel to select the LC1 Type setting that matches the type of loaded paper.
  • Page 46: Printing On Special Media

    Capacity Paper Unit, select LC1 Type through LC3 Type settings that match the loaded paper types. Printing on Special Media You can print on special media such as EPSON Color Laser Paper, EPSON Color Laser Transparencies, EPSON Color Laser Coated Paper, thick paper, envelopes, and labels.
  • Page 47: Epson Color Laser Coated Paper

    Windows, click Extended Settings on the Optional Settings menu. In Macintosh, click the Extended Settings icon in the Basic Settings dialog box. To print on both sides of EPSON Color Laser Coated Paper using the duplex unit, select Plain. EPSON Color Laser Transparencies EPSON recommends the use of EPSON Color Laser Transparencies.
  • Page 48 Please note the following when handling this media: Hold each sheet by its edges, as oil from your fingers may transfer to the surface and damage the printable surface of the sheet. The EPSON logo appears on the printable side. Paper Handling...
  • Page 49 When loading transparencies in the MP tray, insert the short edge first with the printable surface facing down. If transparencies are loaded incorrectly, the message Check Transparency appears on the LCD panel. Remove the transparencies from the MP tray and remove the jammed transparencies from the MP tray.
  • Page 50: Envelopes

    Envelopes The print quality of envelopes may be irregular because different parts of an envelope have different thicknesses. Print one or two envelopes to check the print quality. Caution: Do not use window envelopes unless they are specifically designed for laser printers. The plastic on most window envelopes will melt when it comes into contact with the fuser.
  • Page 51: Labels

    Please note the following when handling this media: Load envelopes with the short edge first and the printable side down, as shown below. Labels You can load more than one sheet of labels into the MP tray at a time. However, you may need to feed some types of labels one sheet at a time, or load them manually.
  • Page 52: Thick Paper

    Make settings on the Basic Settings menu (for Windows) or the Basic Settings dialog box (for Macintosh) in the printer driver as shown below: Paper Size: (Select appropriate size) Paper Source: MP tray Paper Type: Labels You can also make these settings on the Tray Menu and the Setup Menu in the control panel.
  • Page 53: Extra Thick Paper

    When using thick paper, you should make paper settings as shown below: Make settings on the Basic Settings menu (for Windows) or the Basic Settings dialog box (for Macintosh) in the printer driver as shown below: Paper Size: (Select appropriate size) MP tray Paper Source: Thick...
  • Page 54: Loading A Custom Paper Size

    Make settings on the Basic Settings menu (for Windows) or the Basic Settings dialog box (for Macintosh) in the printer driver as shown below: Paper Size: (Select appropriate size) Paper Source: MP tray Paper Type: ExtraThk You can also make these settings on the Tray Menu and the Setup Menu in the control panel.
  • Page 55 88.9 × 139.7 mm to Thick paper 215.9 × 355.6 mm (35 × 55 in. to 85 × 140 in.) (Weight: 106 to 159 g/m²) 88.9 × 139.7 mm to Extra thick paper 215.9 × 355.6 mm (35 × 55 in. to 85 ×...
  • Page 56 Paper Handling...
  • Page 57 Monitoring Your Printer by Using EPSON Status Monitor 3 ..87 About EPSON Status Monitor 3 ......87 Installing EPSON Status Monitor 3 .
  • Page 58: Using The Printer Software With Windows

    Uninstalling the printer driver and EPSON Status Monitor 3103 Uninstall only EPSON Status Monitor 3 ....106 Using the Printer Software with Windows...
  • Page 59: About The Printer Software

    The printer software contains a printer driver and EPSON Status Monitor 3. The printer driver lets you choose from a wide variety of settings to get the best results from your printer. EPSON Status Monitor 3 is accessed through the Utility tab in the printer driver.
  • Page 60: Making Changes To Printer Settings

    Making Changes to Printer Settings Making the print quality setting You can change the print quality of printouts through settings in the printer driver. The printer driver provides you with the choice of letting the printer make the settings automatically, choosing from a list of predefined settings, or customizing the settings.
  • Page 61 2. Click the Automatic button. Then choose desired printing resolution from Fast (300 dpi) or Fine (600 dpi) with the slider bar. 3. Click OK to accept the setting. Note: If printing is unsuccessful or a memory-related error message appears, selecting a lower resolution may allow printing to proceed. Using the predefined settings The predefined settings are provided to help you optimize print settings for a particular kind of printout, such as presentation...
  • Page 62 Follow these steps to use the predefined settings. 1. Select the Advanced button on the Basic Settings menu. You will find the predefined settings in the list on the right of the Automatic button. Note: This screen is a Windows Me, 98 and 95 screen. 2.
  • Page 63 Suitable for printing photos. PhotoEnhance4 Suitable for printing video captures, images taken with a digital camera, or scanned images. EPSON PhotoEnhance 4 automatically adjusts the contrast, saturation, and brightness of the original image data to produce sharper, more vivid color printouts.
  • Page 64 Automatic (High Quality) Suitable for printing high-quality printing documents. Advanced Text/Graph Suitable for printing high-quality presentation documents that include text and graphs. Advanced Graphic/CAD Suitable for printing high-quality graphs, charts, and photos. Advanced Photo Suitable for printing high-quality scanned photos and digitally-captured images.
  • Page 65 1. Click the Advanced button in the Basic Settings menu, then click More Settings. The following dialog box appears. Note: This screen is a Windows Me, 98, and 95 screen. 2. Choose Color or Black as the Color setting. 3. Choose desired printing resolution from 300 dpi, 600 dpi or 1200 dpi with the Resolution slider bar, then make other settings.
  • Page 66: Resizing Printouts

    4. Click OK to apply your settings and return to the Basic Settings menu. Click Cancel to return to the Basic Settings menu without applying your settings. Saving your settings To save your custom settings, click the Advanced button and click Save Settings on the Basic Settings menu.
  • Page 67 To automatically resize pages to fit the output paper 1. Click the Layout tab. 2. Select the Zoom Options check box. 3. Select the desired paper size from the Output Paper drop-down list. The page will be printed to fit on the paper you have selected.
  • Page 68 To resize pages by a specified percentage: 1. Click the Layout tab. 2. Select the Zoom Options check box. 3. Select the Zoom To check box. 4. Specify the magnification percentage in the box, then click OK. The percentage can be set between 50% and 200% in 1% increments.
  • Page 69: Modifying The Print Layout

    Modifying the print layout You can prints either two or four pages onto a single page and specify the printing order, automatically resizing each page to fit the specified paper size by using Layout printing. You can also choose to print documents surrounded by a frame. 1.
  • Page 70 3. Select the number of pages you want to print on one sheet of paper. 4. Select the Page Order in which the pages are printed on each sheet. Select the Print the Frame check box when you want to print the pages surrounded by a frame. Note: The Page Order choices depend on the number of pages selected above, and the paper orientation (Portrait or Landscape) selected on...
  • Page 71: Using A Watermark

    Using a watermark Follow the steps to use a watermark on your document. In the Watermark dialog box, you can select from a list of predefined watermarks, or you can make an original watermark with text or a bitmap (.BMP). The Watermark dialog box also allows you to make a variety of detailed watermark settings.
  • Page 72 4. Select a watermark from the Watermark Name drop-down list. 5. Select the location on the page where you want to print the watermark from the Location drop-down list. 6. Adjust the horizontal or vertical Offset position. 7. Select the color from the Color drop-down list. 8.
  • Page 73 11. Click OK to accept the settings. Making a new watermark You can make a new watermark as follows: 1. Click the Special tab. 2. Select the Watermark check box. 3. Click Watermark Settings. The Watermark dialog box appears. 4. Click New/Delete. The User Defined Watermarks dialog box appears.
  • Page 74 5. Select the Text button or the BMP button and type a name for the new watermark in the Name box. Note: This screen appears when you select the Text button. 6. If you select Text, type the watermark text in the Text box. If you select BMP, click Browse, select the BMP file you want to use, then click OK.
  • Page 75: Using An Overlay

    Using an overlay The Overlay Settings dialog box allows you to prepare standard forms, or templates, that you can use as overlays when printing other documents. This feature can be useful for creating corporate letterheads or invoices. Note: The overlay function is available only when High Quality (Printer) is selected as the Printing Mode in the More Settings dialog box.
  • Page 76 4. Select the Form Overlay check box, and click Overlay Settings to open the Overlay Settings dialog box. Using the Printer Software with Windows...
  • Page 77 5. Click the Create Overlay Data button, then click Settings. The Form Settings dialog box appears. Using the Printer Software with Windows...
  • Page 78 6. Select the Use Form Name check box. Then click Add Form Name. The Add Form dialog box appears. Using the Printer Software with Windows...
  • Page 79 7. In the Add Form dialog box, type the form name in the Form Name box and its description in the Description box. 8. Click the To Front or To Back button to specify whether the overlay will be printed as background or foreground of the document.
  • Page 80 2. From the application, access the printer driver. Open the File menu and choose Print or Print Setup. Then click Printer, Setup, Options, or Properties, or click a combination of these buttons, depending on the application you use. 3. Click the Special tab. 4.
  • Page 81: Using Hdd Form Overlay

    1. Re-access the printer driver as described in step 2 in “Creating an overlay” on page 65. 2. Make the printer settings and exit the printer driver. 3. Send the same data that you made by application to the printer like step 12 in “Creating an overlay” on page 65. This setting is available only for Form Name data.
  • Page 82 Disk Drive. 2. Login as an administrator to Windows XP, 2000 or NT 4.0. 3. Click Start, point to Settings, and click Printers. Next, right-click the EPSON AL-C4000 Advanced icon and click Properties. 4. Click the Optional Settings tab. 5. Click Register. The Register to HDD dialog box appears.
  • Page 83 6. Select the overlay data name from the Form Names list, then click Register. 7. If you distribute a form data list to the clients, click Print List to print the list. 8. Click Back to close the Register to HDD dialog box. Printing with a HDD form overlay All Windows users can use the registered form data in the optional Hard Disk Drive.
  • Page 84 1. Login as an administrator to Windows XP, 2000 or NT 4.0. 2. To access the printer driver from Windows, click Start, point to Settings, and click Printers. Next, right-click the EPSON AL-C4000 Advanced icon and click Properties. 3. Click the Optional Settings tab.
  • Page 85: Printing With The Duplex Unit

    ® As an NERGY partner, EPSON recommends the use of ® the double-sided printing function. Refer to NERGY ® Compliance for more information on the NERGY program.
  • Page 86 2. Select the Duplex check box. 3. Select the Left, Top, or Right button as a Binding Position. 4. Click Duplex Settings to open the Duplex Settings dialog box. Using the Printer Software with Windows...
  • Page 87 5. Specify the Binding Margin for the front and back sides of the paper. 6. Select whether the front or back side of the paper is to be printed as the Start Page. 7. When printing for binding as a booklet, click the Binding Method check box and make appropriate settings.
  • Page 88: Making The Extended Settings

    Making the Extended Settings You can make detailed settings such as font setting or offset setting in the Extended Settings dialog box. To open the dialog box, click Extended Settings on the Optional Settings menu. Note: This screen is a Windows 2000 screen. The settings vary according to the OS you use.
  • Page 89 1. Print True Type fonts Select this button to print, as as bitmap button: bitmap, the True Type fonts that are not substituted with device fonts in the document. 2. Print True Type fonts Select this button to print the True with substitution Type fonts in the document as button:...
  • Page 90 7. Skip Blank Page check This feature enables you to not box: print blank pages. Ignore the selected When you select this check box, the paper size check box: printer prints on loaded paper, regardless of size. 9. Automatically Select this check box to have the change to printer driver analyze the printing monochrome mode...
  • Page 91: Using The Reserve Job Function

    15. Help button: Clicking this button opens online help. 16. Default button: Clicking this button returns the driver settings to the initial settings. Using the Reserve Job Function The Reserve Job function allows you to store print jobs in the printer’s Hard Disk Drive and to print them later directly from the printer’s control panel.
  • Page 92: Re-Print Job

    Jobs stored in the Hard Disk Drive are handled differently depending on the Reserve Job option. Refer to the tables below for details. Reserve Job Maximum When When Drive is Full Option Number of Maximum is Jobs Exceeded Re-Print Job Oldest job Oldest job + Verify Job...
  • Page 93: Verify Job

    1. Select the Collate in Printer check box on the Basic Settings menu in the printer driver, and make printer driver settings as appropriate for your document. 2. Click the Optional Settings tab and click Reserve Jobs Settings. The Reserve Job Settings dialog box appears. 3.
  • Page 94 Follow these steps to use the Verify Job option. 1. Select the Collate in Printer check box on the Basic Settings menu in the printer driver. Specify the number of copies to be printed, and make other printer driver settings as appropriate for your document.
  • Page 95: Stored Job

    Stored Job The Stored Job option is useful for storing documents you print on a regular basis, such as invoices. The stored data remains on the Hard Disk Drive even if you turn off the printer or reset it using the Reset All function. Follow these steps to store print data using the Stored Job option.
  • Page 96: Confidential Job

    5. Click OK. The printer stores the print data in the Hard Disk Drive. To print or delete this data using the printer’s control panel, see “Printing and Deleting Reserve Job Data” on page 174. Confidential Job The Confidential Job option allows you to apply passwords to print jobs stored on the Hard Disk Drive.
  • Page 97: Monitoring Your Printer By Using Epson Status Monitor 3

    Monitor 3 About EPSON Status Monitor 3 EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status. For example, you can find out the amount of remaining toner or the remaining functional life of the photoconductor unit through this utility.
  • Page 98: Installing Epson Status Monitor 3

    Standard TCP/IP connections with Windows 6 clients do not support the Job Management function. Before using EPSON Status Monitor 3, be sure to read the printer driver’s README file. This file contains the latest information on the printer driver and EPSON Status Monitor 3.
  • Page 99: Accessing Epson Status Monitor 3

    2. In the Installation Program screen, double-click Install EPSON Status Monitor 3. Alternatively, you can install it by selecting Install EPSON Status Monitor 3 and then clicking the arrow at the top right. 3. In the dialog box that appears, make sure that your printer’s icon is selected, and click OK.
  • Page 100 Setup, Options, Properties, or a combination of these buttons. Then click the Utility tab, and click the EPSON Status Monitor 3 icon to start EPSON Status Monitor 3. To access EPSON Status Monitor 3 from Windows, click Start, point to Settings, and click Printers.
  • Page 101: Getting Printer Status Details

    Getting printer status details You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box. Icon/Message: The icon and message shows the printer status. Printer image: The image at the upper left shows the printer status graphically.
  • Page 102: Using The Job Management Function

    Indicates the remaining functional Unit: life of the photoconductor unit. Using the Job Management function You can obtain information on the print jobs on the Job Information menu on the EPSON Status Monitor 3 dialog box. Using the Printer Software with Windows...
  • Page 103 To display the Job Information menu, select the Show job information check box on the Monitoring Preferences dialog box. Then click the Job Information tab on the EPSON Status Monitor 3 dialog box. 1. Status: Waiting: The print job which waiting to be printed.
  • Page 104 The Job Management function is available when the following connections are used: When using the EPSON Net Direct Print TCP/IP connection (in Windows Me, 98, 95 and XP, 2000 or NT 4.0) When using the LPR connections (in Windows XP, 2000 and NT 4.0)
  • Page 105 To use this function, click the specified print job from the print job list on the Job Information menu in the EPSON Status Monitor 3 dialog box. When the target job is completed, the Notify when printing completed dialog box appears.
  • Page 106: Setting Monitoring Preferences

    Setting Monitoring Preferences To make specific monitoring settings, click Monitoring Preferences in the Utility menu of the printer driver. The Monitoring Preferences dialog box appears. Using the Printer Software with Windows...
  • Page 107 Once the shortcut icon is in the task bar, you can double-click it to open the EPSON Status Monitor 3 dialog box. Alternatively, you can right-click the shortcut icon and select Monitoring Preferences to...
  • Page 108: Status Alert Window

    Help button: Opens online help for the Monitoring Preferences dialog box. * These check boxes are displayed when confirming the connecting route to get the job information. Status Alert window The Status Alert window appears automatically when an error occurs. It indicates what type of error has occurred and offers you a possible solution.
  • Page 109: Setting Monitored Printers

    Utility menu of Document Defaults in Windows NT 4.0, or in the Utility menu of Printing Preference in Windows XP or 2000. You can find out the current printer status by clicking the EPSON Status Monitor 3 icon in the printer driver’s Utility menu.
  • Page 110: Setting For The Usb Connection

    Windows XP, Me, 98, and 2000 support the USB interface. 1. Click Start, point to Settings, then click Printers. 2. Right-click the EPSON AL-C4000 Advanced icon, and click Properties on the menu that appears. 3. Click the Details tab. In Windows XP or 2000, click the Port tab.
  • Page 111 4. Select the appropriate USB port from the Print to the following port drop-down list. In Windows Me or 98, select EPUSB1(EPSON AL-C4000 Advanced). In Windows XP or 2000, select USB001 in the list on the Ports menu. Note: This screen is a Windows Me and 98 screen.
  • Page 112: Canceling Printing

    Canceling Printing If the printouts are not what you expected and display incorrect or garbled characters or images, you may need to cancel printing. When the printer icon is displayed on the taskbar, follow the instructions below. Double-click the printer icon on the task bar, then click Purge Print Documents from the Printer menu.
  • Page 113: Uninstalling The Printer Software

    Uninstalling the Printer Software When you wish to reinstall or upgrade the printer driver, uninstall the printer driver that has been installed already. Uninstalling the printer driver and EPSON Status Monitor 3 1. Quit all applications. 2. Click Start, point to Settings, and click Control Panel.
  • Page 114 4. Select EPSON Printer Software, and click Add/Remove. Note: When using Windows XP or 2000, click Change or Remove Programs, select EPSON Printer Software, then click Change/Remove. Using the Printer Software with Windows...
  • Page 115 5. Click the Printer Model tab, and confirm the EPSON AL-C4000 Advanced icon is selected. 6. Click the Utility tab, and confirm the EPSON Status Monitor 3 check box is selected. Note: Select the EPSON Status Monitor 3 check box only when uninstalling EPSON Status Monitor 3.
  • Page 116: Uninstall Only Epson Status Monitor 3

    EPSON Status Monitor 3: Monitored Printers check box, and click OK. Note: You can uninstall only the Monitored Printers utility of EPSON Status Monitor 3. When the utility is uninstalled, you cannot change the setting of Monitored Printers from EPSON Status Monitor 3 of other printers.
  • Page 117 4. Select EPSON Printer Software, and click Add/Remove. Note: When using Windows XP or 2000, click Change or Remove Programs, select EPSON Printer Software, then click Change/Remove. Using the Printer Software with Windows...
  • Page 118 5. To not uninstall the printer driver, click the white space to select no icon in the Printer Model menu. 6. Click the Utility tab, select the EPSON Status Monitor 3 check box, then click OK. Note: Select the EPSON Status Monitor 3 check box only when uninstalling EPSON Status Monitor 3.
  • Page 119 7. If you uninstall the Monitored Printers, select the EPSON Status Monitor 3: Monitored Printers check box and click OK. Note: You can uninstall only the Monitored Printers utility of EPSON Status Monitor 3. When the utility is uninstalled, you cannot change the setting of Monitored Printers from EPSON Status Monitor 3 of other printers.
  • Page 120 EPSON USB Printer Devices appears only when the printer is connected to Windows Me or 98 with a USB interface cable. If the USB device driver is not installed correctly, EPSON USB Printer Devices may not appear. Follow these steps to run the “Epusbun.exe”...
  • Page 121 Double-click the Win9x folder. Double-click the Epusbun.exe icon. 3. Follow the on-screen instructions. Using the Printer Software with Windows...
  • Page 122 Using the Printer Software with Windows...
  • Page 123: Chapter 4 Setting Up Your Printer On A Network

    Chapter 4 Setting Up Your Printer on a Network About the Shared Printer ........114 Setting Up Your Printer as a Shared Printer .
  • Page 124: About The Shared Printer

    For Windows NT 4.0, see “With Windows NT 4.0” on page 129 Note: When sharing the printer, be sure to set the EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting Monitoring Preferences” on page 96.
  • Page 125: Setting Up Your Printer As A Shared Printer

    The printer server and clients should be set on the same network system, and they should be under the same network management beforehand. The on-screen displays on the following pages may differ depending on the version of Windows OS. Setting Up Your Printer as a Shared Printer When the printer server’s OS is Windows Me/98/95, follow these steps to set the printer server: 1.
  • Page 126 Do not use spaces or hyphens for the share name, or an error may occur. When sharing the printer, be sure to set the EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting Monitoring Preferences” on page You need to set the client computers so that they can use the printer on a network.
  • Page 127: Using An Additional Driver

    Printers and Faxes. For Windows XP Home edition users, point to Control panel first, then click Printers and Faxes. 2. Right-click the EPSON AcuLaser C4000 Advanced icon, and click Sharing in the menu that appears. For the Windows XP, if the following menu appears, click If you understand the security risks but want to share printers without running the wizard, click here.
  • Page 128 3. For the Windows 2000 or NT 4.0 printer server, select Shared (for Windows 2000), or Shared as (for Windows NT 4.0), then type the name in the Share Name box. For the Windows XP printer server, select Share this printer, then type the name in the Share name box.
  • Page 129 4. Select the additional drivers. Note: When the computers of the server and clients use the same OS, you do not have to install the additional drivers. Just click OK after step3. On the Windows NT 4.0 printer server Select Windows being used for clients. For example, select Windows 95 to install the additional driver for the Windows Me/98/95 clients.
  • Page 130 On the Windows XP/2000 printer server Click Additional Drivers. Select Windows being used for clients then click OK. For the Windows Select Intel Windows 95 or Me/98/95 clients 98 (and Me) For the Windows NT 4.0 Select Intel Windows NT 4.0 or 2000 clients For the Windows XP/2000...
  • Page 131 Note: You do not have to install the additional driver for Intel Windows 2000 (or XP) only, because that driver is preinstalled. Do not select additional drivers other than Intel Windows 95 or 98 (and Me) and Intel Windows NT 4.0 or 2000. The other additional drivers are not available.
  • Page 132 Note: Confirm the following items when sharing the printer. Be sure to set the EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting Monitoring Preferences” on page 96. Setting Up Your Printer on a Network...
  • Page 133: Setting For The Clients

    Network Neighborhood or My Network on the Windows desktop. When you want to use EPSON Status Monitor 3 at clients, you have to install both of the printer driver and EPSON Status Monitor 3 in each client from the CD-ROM.
  • Page 134: With Windows Me/98/95

    With Windows Me/98/95 Follow these steps to set Windows Me/98/95 clients: 1. Click Start, point to Settings, and click Printers. 2. Double-click the Add Printer icon, then click Next. 3. Select Network printer, then click Next. 4. Click Browse, and the Browse for Printer dialog box appears. Note: You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared...
  • Page 135: With Windows Xp/2000

    Note: When the printer driver is installed in the client beforehand, you need to select the new printer driver or the current printer driver. When the prompt to select the printer driver appears, select the printer driver according to the message. When the printer server’s OS is Windows Me/98/95 or the additional driver for Windows Me/98/95 is installed in the Windows XP/2000/NT 4.0 printer server, go to the next step.
  • Page 136 In Windows NT 4.0 printer server, the additional driver for Windows XP/2000 clients is the “Windows NT 4.0 x86” driver which is installed beforehand as the printer driver for Windows NT 4.0. When installing the printer driver in the Windows XP/2000 clients from Windows NT 4.0 printer server, the driver for Windows NT 4.0 is installed.
  • Page 137 4. For Windows 2000, type the name of the shared printer, then click Next. Note: You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name)” in Network path or queue name. You do not necessarily need to type the name of the shared printer.
  • Page 138 5. Click the icon of the computer or server that is connected to the shared printer, and the name of the shared printer. Then click OK. Note: The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network.
  • Page 139: With Windows Nt 4.0

    6. For Windows 2000, select whether to use the printer as the default printer or not, then click OK. 7. Make sure of the settings, then click Finish. With Windows NT 4.0 Follow these steps to set Windows NT 4.0 clients: You can install the printer driver of the shared printer, when you have the Power Users or more powerful access right even if you do not have the Administrator.
  • Page 140 4. Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer. Then click OK. Note: You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name)”...
  • Page 141: Installing The Printer Driver From The Cd-Rom

    When the additional driver for Windows NT 4.0 is not installed in the Windows XP/2000 printer server or the printer server’s OS is Windows Me/98/95, go to “Installing the Printer Driver from the CD-ROM” on page 131. 5. Select whether to use the printer as the default printer or not, then click OK.
  • Page 142 2. Insert the CD-ROM, then type the appropriate drive and folder names in which the printer driver for clients is located, then click OK. When installing drivers in Windows XP/2000, “Digital Signature is not found.” may appear. Click Yes (for Windows 2000) or Continue Anyway (for Windows XP) and continue installing.
  • Page 143: Chapter 5 Using The Printer Software With Macintosh

    Monitoring Your Printer by Using EPSON Status Monitor 3 ..160 About EPSON Status Monitor 3 ......160 Accessing EPSON Status Monitor 3.
  • Page 144: About The Printer Software

    The printer software contains a printer driver and EPSON Status Monitor 3. The printer driver lets you choose from a wide variety of settings to get the best results from your printer. EPSON Status Monitor 3 is accessed through the Apple menu. EPSON Status Monitor 3 lets you check the status of your printer.
  • Page 145: Making Changes To Printer Settings

    Making Changes to Printer Settings Making the print quality setting You can change the print quality of printouts through settings in the printer driver. The printer driver provides you with the choice of letting the printer make the settings automatically, choosing from a list of predefined settings, or customizing the settings.
  • Page 146 2. Click the Automatic button on Print Quality. Then choose desired printing resolution from Fast (300 dpi) or Fine (600 dpi) with the slider bar. Note: For details about the RITech function, see the Online Help. If printing is unsuccessful or a memory-related error message appears, selecting a lower resolution may allow printing to proceed.
  • Page 147 1. Click the Advanced button on the Basic Settings dialog box. You will find the predefined settings in the list on the right of the Automatic button. 2. Select the most appropriate setting from the list according to the type of document or image you want to print. When you choose a predefined setting, other settings such as Printing Mode, Resolution, Screen, and Color Management are set automatically.
  • Page 148 PhotoEnhance4 Suitable for printing images captured using the video input, a digital camera, or scanner. EPSON PhotoEnhance 4 automatically adjusts the contrast, saturation, and brightness of the original image data to produce sharper, more vivid color printouts. This setting does not affect your original image data.
  • Page 149 1. Click the Advanced button on the Basic Settings dialog box, then click More Setting. The following dialog box appears. 2. Choose Color or Black as the Color setting. 3. Choose desired printing resolution from 300 dpi, 600 dpi or 1200 dpi with the Resolution slider bar, then make other settings.
  • Page 150: Resizing Printouts

    To delete a custom setting, click the Advanced button and click Save Settings on the Basic Settings dialog box, select the setting in the User Settings dialog box and then click Delete. You cannot delete predefined settings. If you change any setting in the Advanced Settings dialog box when one of your custom settings is selected in the Advanced Settings list on the Basic Settings dialog box, the setting selected in the list changes to User Settings.
  • Page 151: Modifying The Print Layout

    2. Select the Fit to Page check box. 3. Select the desired paper size from the Output Paper drop-down list. The page will be printed to fit on the paper you have selected. 4. Click OK to accept the settings. Modifying the print layout You can prints either two or four pages onto a single page and specify the printing order, automatically resizing each page to fit...
  • Page 152 2. Select the Print Layout check box, then click Print Layout Settings. The Print Layout Setting dialog box appears. 3. Select the number of pages you want to print on one sheet of paper. Using the Printer Software with Macintosh...
  • Page 153: Using A Watermark

    4. Select the page order in which the pages are printed on each sheet. Note: Page Order choices depend on the number of pages selected above, and the orientation. 5. Click OK to close the Print Layout Setting dialog box. 6.
  • Page 154 2. Select the Watermark Settings check box and a watermark from the Watermark drop-down list. 3. Select the location on the page where you want to print the watermark by dragging the watermark image on the preview window. Also, when you want to resize the watermark, drag its handle.
  • Page 155 To make a text watermark 1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box appears. 2. Select the Watermark Settings check box and click New/Delete. The Custom Watermark dialog box appears. 3. Click Add Text on the Custom Watermark dialog box. Using the Printer Software with Macintosh...
  • Page 156 4. Type the watermark text in the Text box, and select the Font and Style, then click OK. 5. Type the file name in the Name box, and click Save. Note: To edit the saved text watermark, select it from the List box, and click Edit Text.
  • Page 157 To make a bitmap watermark Before making a custom watermark, you should prepare a bitmap (PICT) file. 1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box appears. 2. Select the Watermark Settings check box and click New/Delete.
  • Page 158: Printing With The Duplex Unit

    4. Select the PICT file and click Open. 5. Type the file name in the Name box, and click Save. Note: To remove the saved watermark, select it from the List box, and click Delete. After removing it, be sure to click Save to close the dialog box.
  • Page 159 ® As an NERGY partner, EPSON recommends the use of ® the double-sided printing function. Refer to NERGY ® Compliance for more information on the NERGY program.
  • Page 160 5. Specify the Binding Margin for the front and back sides of the paper. 6. Select whether the front or back side of the paper is to be printed as the Start Page. 7. Click OK to close the Duplex Settings dialog box. 8.
  • Page 161: Making The Extended Settings

    Making the Extended Settings You can make various settings in the Extended Setting dialog box, for example Page Protect. To open the dialog box, click the Extended Setting icon on the Basic Settings dialog box. 1. Uses the settings Select this button to use the specified on the printer Offset, Skip blank page, and check box:...
  • Page 162 4. Front Left: Adjusts the horizontal printing position of data on the front of a page. 5. Back Top: Adjusts the vertical printing position of data on the back of a page when printing with the duplex unit. 6. Back Left: Adjusts the horizontal printing position of data on the back of a page when printing with the...
  • Page 163: Using The Reserve Job Function

    14. Cancel button: Clicking this button exits the dialog box or printer driver without saving your settings. 15. OK button: Clicking this button saves your settings and exit the dialog box or printer driver. The settings are effective until you make new settings and click OK again.
  • Page 164: Re-Print Job

    Jobs stored in the Hard Disk Drive are handled differently depending on the Reserve Job option. Refer to the tables below for details. Reserve Job Maximum When When Drive is Full Option Number of Maximum is Jobs Exceeded Re-Print Job Oldest job Oldest job + Verify Job...
  • Page 165 1. Make printer driver settings as appropriate for your document, then open the Basic Settings dialog box and click Reserve Job icon. The Reserve Jobs Settings dialog box appears. 2. Select the Reserve Job On check box and click the Re-Print Job button.
  • Page 166: Verify Job

    4. Click OK. The printer prints your document, and stores the print job data on the Hard Disk Drive. To reprint or delete this data using the printer’s control panel, see “Using the Quick Print Job Menu” on page 174. Verify Job The Verify Job option allows you to print one copy in order to verify the content before printing multiple copies.
  • Page 167: Stored Job

    4. Enter a user name and job name in the corresponding text boxes. 5. Click OK. The printer prints one copy of your document, and stores the print data with information on the number of remaining copies on the Hard Disk Drive. After you have confirmed the printout, you can print the remaining copies or delete this data using the printer’s control panel.
  • Page 168: Confidential Job

    2. Select the Reserve Job On check box and click the Stored Job button. 3. Enter a user name and job name in the corresponding text boxes. 4. Click OK. The printer stores the print data in the Hard Disk Drive.
  • Page 169 2. Select the Reserve Job On check box and click the Confidential Job button. 3. Enter a user name and job name in the corresponding text boxes. 4. Set the password for the job by entering a 4-digit number in the password text box.
  • Page 170: Monitoring Your Printer By Using Epson Status Monitor 3

    Monitor 3 About EPSON Status Monitor 3 EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status. For example, you can find out the amount of remaining toner or the remaining functional life of the photoconductor unit through this utility.
  • Page 171: Getting Printer Status Details

    Getting printer status details You can monitor printer status and get information on consumable products using the EPSON Status Monitor 3 dialog box. 1. Icon/Message: The icon and message shows the printer status. 2. Printer image: The image at the upper left shows the printer status graphically.
  • Page 172: Setting Monitoring Preferences

    Setting Monitoring Preferences To make specific monitoring settings, select Monitor Setup from the File menu on EPSON Status Monitor 3. The Monitor Setup dialog box appears. The following settings and buttons appear in the dialog box: Using the Printer Software with Macintosh...
  • Page 173: Status Alert Window

    1. Error Notification Select the types of error that you wish Selection: to be notified about. 2. Default button: Restores default settings. 3. Cancel button: Cancels any changes. 4. OK button: Saves new changes. Status Alert window The Status Alert window appears automatically when an error occurs.
  • Page 174: Setting For The Usb Connection

    2. Select Background Printing to turn background printing on or off. Note: Background printing must be turned on for EPSON Status Monitor 3 to manage print jobs. When background printing is on, you can use your Macintosh while it is preparing a document for printing.
  • Page 175: Canceling Printing

    When you wish to reinstall or upgrade the printer driver, be sure to uninstall the current printer software beforehand. 1. Quit all applications, and restart your Macintosh. 2. Insert the EPSON printer software CD-ROM in your Macintosh. Using the Printer Software with Macintosh...
  • Page 176 3. Double-click the Install Software folder. 4. Double-click the Installer icon. 5. Click Continue. When the software license agreement screen appears, read the statement and then click Accept. 6. Select Uninstall from the menu at the upper left, and click Uninstall.
  • Page 177: Chapter 6 Functions Of The Control Panel

    Chapter 6 Functions of the Control Panel Control Panel Operation........168 Using the Control Panel Menus .
  • Page 178: Control Panel Operation

    Control Panel Operation The control panel is made up of three elements: a liquid crystal display (LCD) panel, indicator lights, and buttons. The LCD panel and indicator lights tell you the current status of the printer, and you can use the control panel buttons to make printer settings, check consumable products, and print status sheets.
  • Page 179 LCD panel: Displays printer status messages and control panel menu settings. 2, 3, Up/Enter/Down/ Use these buttons to access the control 4, 5 Back buttons: panel menus, where you can make printer settings and check the status of consumable products. For instructions on how to use each button, see “Using the Control Panel Menus”...
  • Page 180: Using The Control Panel Menus

    Data light: On when print data is stored in the print buffer (the section of printer memory reserved for receiving data) but not yet printed. Flashing when the printer is processing data. Off when no data remains in the print buffer.
  • Page 181: How To Access The Control Panel Menus

    How to access the control panel menus This section explains how to access, use, and exit the control panel menus. Refer to the illustrations below for an overview of the control panel button functions, and see the steps later in this section for detailed instructions.
  • Page 182 Using the control panel buttons Once you have accessed the menus, the control panel buttons function as shown below. 1. Up/Down buttons: Scroll through menus, items, and settings on the current level. 2. Enter button: Advance to the next level, carry out indicated operations, and activate settings.
  • Page 183 How to use the menus 1. Make sure the Ready light is on, then press any of the buttons indicated above to access the menus. 2. Use the Up and Down buttons to scroll through the menus. 3. Press the Enter button to view the items in a menu.
  • Page 184: Printing And Deleting Reserve Job Data

    Printing and Deleting Reserve Job Data Print jobs stored on the printer’s Hard Disk Drive using the Re-Print Job, Verify Job, and Stored Job options of the Reserve Job function can be printed and deleted using the control panel’s Quick Print Job Menu. Jobs saved using the Confidential Job option can be printed from the Confidential Job Menu.
  • Page 185: Using The Confidential Job Menu

    Using the Confidential Job Menu Follow these steps to print or delete Confidential Job data. 1. Make sure the LCD panel displays Ready or Standby, then press the Enter button to access the control panel menus. 2. Press the Down button repeatedly until ConfidentialJobMenu appears on the LCD panel, then press Enter button.
  • Page 186: Control Panel Menus

    Passwords consist of numbers from 1 through 4. If no print jobs have been saved with the password you entered, Password Error appears briefly on the LCD panel then the printer exits the control panel menus. Confirm the password and try again. 5.
  • Page 187 Press the Up and Down buttons to scroll through the menus. The menus and menu items appear in the order shown below. Menu Items Information Status Sheet, Reserve Job List* , Form Overlay Menu List* , NetworkStatus Sheet* , Color Regist Sheet, AUX Status Sheet* , PS3 Status Sheet* , PS3 Font...
  • Page 188 Menu Items AUX Menu* AUX I/F, AUX Config, Get IPAddress, IP Byte1, IP Byte2, IP Byte3, IP Byte4, SM Byte1, SM Byte2, SM Byte3, SM Byte4, GW Byte1, GW Byte2, GW Byte3, GW Byte4, NetWare, AppleTalk, NetBEUI, AUX Init, Buffer Size LJ4 Menu FontSource, Font Number, Pitch* , Height*...
  • Page 189: Information Menu

    Information Menu From this menu you can check the toner level and the remaining service life of consumable products. You can also print status and sample sheets showing the printer’s current settings, available fonts, and a brief summary of available features. Functions of the Control Panel...
  • Page 190 Press the Down or Up button to select an item. Press Enter button to print a sheet or font sample. Item Settings (default in bold) Status Sheet Reserve Job List* Form Overlay List* Network Status Sheet* Color Regist Sheet AUX Status Sheet* PS3 Status Sheet* PS3 Font Sample* ESC/Page Font Sample...
  • Page 191 is on. *4 Available only when an optional interface card is installed. *5 Available only when the optional Adobe PostScript 3 ROM module is installed. Status Sheet, AUX Status Sheet, PS3 Status Sheet Prints a sheet showing the current printer settings and installed options.
  • Page 192: Tray Menu

    C Toner/M Toner/Y Toner/K Toner/Photoconductr Displays the amount of toner left in the toner cartridges, and the remaining service life of the photoconductor unit, as shown below: (100 to 76%) E****F (75 to 51%) E***F (50 to 26%) E**F (25 to 1%) (0%) Total Pages Displays the total number of pages printed by the printer.
  • Page 193 The paper type settings in this menu can also be made from your printer driver. Settings you make in your printer driver override these settings, so use your printer driver whenever you can. Item Settings (default in bold) MP Tray Size A4*, A5, B5, LT*, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C5, C6, IB5 LC1 Size...
  • Page 194: Emulation Menu

    LC1 Type, LC2 Type, LC3 Type Lets you select the paper type loaded in the standard or optional lower cassettes. Emulation Menu Use this menu to select the printer emulation mode. You can specify different emulations for each interface; in other words, for each computer you connect the printer to.
  • Page 195: Page Size

    Item Settings (default in bold) Page Size A4*, A5, B5, LT*, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C5, C6, IB5, CTM Wide A4 Off, On Orientation Port, Land Resolution 600, 1200**, 300 RITech On, Off Toner Save Off, On Image Optimum Auto, Off, On...
  • Page 196 Resolution Specifies the printing resolution. 1200-dpi printing is available only when the emulation mode is ESC/Page, ESC/Page Color, or PS3. RITech Turning RITech on produces smoother and crisper lines, text, and graphics. Toner Save When this setting is selected, the printer saves toner by substituting a gray shade for the black inside of characters.
  • Page 197: Setup Menu

    T Offset B Adjusts the vertical printing position on the back of the paper when printing on both sides. Use this if the printout on the back is not where you expected. L Offset B Adjusts the horizontal printing position on the back of the paper when printing on both sides.
  • Page 198 Item Settings (default in bold) Lang English, Français, Deutsch, ITALIANO, ESPAÑOL, SVENSKA, Dansk, Nederl., SUOMI, Português Time Out 0, 5... 60 ... 300 in 1 minute increments Paper Source Auto, MP, LC1, LC2*, LC3* MP Mode Normal, Last Manual Feed Off, On Copies 1 to 999...
  • Page 199 Lang Specifies the language displayed on the LCD panel and that printed on the status sheet. Time Out Specifies the length of the time the printer waits when it is ready to print and no new data is received. When this time is up, the printer searches for new print data from other interfaces.
  • Page 200 Copies Designates the number of copies to be printed, from 1 through 999. Duplex Turns duplex printing on or off. Binding Specifies the binding direction of the printout. Start Page Specifies whether printing starts from the front or back of the page.
  • Page 201 Auto Eject Page Specifies whether or not to eject paper when the limit specified in the Time Out setting is reached. The default is Off, which means paper is not ejected when the time-out limit is reached. Size Ignore If you want to ignore a paper size error, select On. When you turn this item on, the printer keeps printing even if the image size exceeds the printable area for the specified paper size.
  • Page 202 LCD Contrast Adjusts the contrast of the LCD panel. Use the Up and Down buttons to set the contrast between 0 (lowest contrast) and 15 (highest contrast.) Cyan Regist Adjusts the registration position of the color cyan relative to black. To adjust the registration, select Color Regist Sheet on the control panel’s Information Menu to print a color registration sheet.
  • Page 203: Quick Print Job Menu

    Quick Print Job Menu This menu allows you to print or delete print jobs that were stored in the printer’s Hard Disk Drive using the Quick Print Job feature (Re-Print Job, Verify Job, Stored Job) of the printer driver’s Reserve Job function. For instructions on using this menu, see “Using the Quick Print Job Menu”...
  • Page 204: Parallel Menu

    Reset All Stops printing, clears the printer memory, and restores the printer settings to their default values. The print jobs received from all interfaces are erased. Note: Performing a Reset All clears print jobs received from all interfaces. Be careful not to interrupt someone else’s job. SelecType Init Restores the control panel menu settings to their default values.
  • Page 205: Usb Menu

    Speed Specifies the pulse width of the ACKNLG signal when receiving data in the Compatibility mode or Nibble mode. When Fast is selected, the pulse width is about 1 µs. When Normal is selected, the pulse width is about 10 µs. Bi-D Allows you to specify the bidirectional communication mode.
  • Page 206: Network Menu

    USB I/F Allows you to activate or deactivate the USB interface. Buffer Size Determines the amount of memory to be used for receiving data and printing data. If Maximum is selected, more memory is allocated for receiving data. If Minimum is selected, more memory is allocated for printing data.
  • Page 207: Lj4 Menu

    LJ4 Menu These settings control the fonts and symbol sets when in the LJ4 mode. Item Settings (default in bold) Font Source Resident, Download, ROM A* Font Number 0 to 65535 (depending on your settings) Pitch** 0.44 ... 10.00 ... 99.99 cpi in 0.01-cpi increments Height** 4.00 ...
  • Page 208 ** Depending on whether Letter (60) or A4 (64) paper has been selected. Note: If you normally use the HP LaserJet 4 printer driver when printing, you should change settings using this driver whenever you can. Printer driver settings always override the LJ4 Menu options. Font Source Sets the default font source.
  • Page 209 Form Selects the number of lines for the selected paper size and orientation. This also causes a line spacing (VMI) change, and the new VMI value is stored in the printer. This means that later changes in Page Size or Orientation settings cause changes in the Form value, based on the stored VMI.
  • Page 210: Gl2 Menu

    GL2 Menu This menu lets you set the printer to emulate a plotter, allowing you to use software which requires a plotter for output. The LJ4GL2 mode is similar to the GL/2 mode supported in the HP LaserJet 4 mode. The GLlike mode emulates some of the HP-GL plotter commands and includes all the commands found in HP’s GL/2 mode, as well as two additional commands.
  • Page 211 Plot origin Center or Corner Orientation GLlike offers landscape only LJ4GL2 offers landscape and portrait If you need to configure the printer settings, first switch to the GL/2 emulation mode, then change the settings using the printer driver, or the control panel menus. Note: Settings or data saved in the printer’s RAM (such as downloaded fonts) may be erased when you change the emulation mode.
  • Page 212: Ps3 Menu

    Join Specifies the way in which lines are joined. Pens 0 through 6 Allows you to set the thickness of the pens used to make the printout. Pen 0 and Pen 1 are available in the LJ4GL2 mode, and Pen 0 through Pen 6 are available in the GLlike mode. PS3 Menu These settings are available only when the optional Adobe PostScript 3 ROM module is installed.
  • Page 213: Escp2 Menu

    ESCP2 Menu This menu allows you to make settings which affect the printer when it is in the ESC P2 emulation mode. Item Settings (default in bold) Font Courier, Prestige, Roman, Sans Serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B Pitch 10, 12, 15 cpi, Prop.
  • Page 214 Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choose proportional spacing. Condensed Turns condensed printing on or off. T. Margin Sets the distance from the top of the page to the baseline of the first printable line.
  • Page 215 Auto CR Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If this setting is off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character.
  • Page 216: Fx Menu

    FX Menu This menu allows you to make settings which affect the printer when it is in the FX emulation mode. Item Settings (default in bold) Font Courier, Prestige, Roman, Sans Serif, Script, Orator S, OCR A, OCR B Pitch 10, 12, 15 cpi, Prop.
  • Page 217 Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choose proportional spacing. Condensed Turns condensed printing on or off. T. Margin Sets the distance from the top of the page to the baseline of the first printable line.
  • Page 218: I239X Menu

    Auto CR Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If this setting is off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character.
  • Page 219: Proportional Spacing

    These settings are available only when the printer is in the I239X mode. Item Settings (default in bold) Font Courier, Prestige, Gothic, Orator, Script, Presentor, Sans Serif Pitch 10, 12, 15, 17, 20, 24 cpi, Prop. Code Page 437, 850, 858, 860, 863, 865 T.
  • Page 220 Code Page Selects the character tables. Character tables contain the characters and symbols used by different languages. The printer prints text based on the selected character table. T. Margin Sets the distance from the top of the page to the baseline of the first printable line.
  • Page 221 Bit Image The printer is able to emulate the graphics densities set with the printer commands. If you select Dark, the bit image density is high, and if you select Light, the bit image density is low. If you select BarCode, the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots.
  • Page 222 Functions of the Control Panel...
  • Page 223 Chapter 7 Using Options Large Capacity Paper Unit ....... . .214 Installing the Large Capacity Paper Unit .
  • Page 224: Large Capacity Paper Unit

    Government Legal (GLG) less than 58 mm for Executive (EXE), one cassette) (Weight: 60 to 105 g/m², 16 to 28 lb) EPSON Color A4, Letter (LT) Up to 500 sheets in Laser Paper each cassette EPSON Color Up to 500 sheets in...
  • Page 225: Installing The Large Capacity Paper Unit

    When installing this option on the printer, make sure to lock the two casters at the front of the unit. The printer weighs about 34.5 kg (76 lb) with consumable products installed. One person should not attempt to lift or carry the printer.
  • Page 226 1. Turn the printer off and unplug the power cord. 2. Remove all interface cables from the interface connectors. 3. Carefully remove the Large Capacity Paper Unit from its carton and place it on the floor. Note: Make sure you have the four screws packed with the Large Capacity Paper Unit.
  • Page 227 4. Remove the protective materials inside of the cassette trays. 5. Lock the two casters at the front of the unit. Warning: Be sure to lock both casters before installing the unit on the printer. Otherwise, the unit may move and cause an accident. 6.
  • Page 228 Warning: Two people should lift the printer by the correct positions as shown below. Using Options...
  • Page 229 7. Align the corners of the printer and the unit, then lower the printer gently onto the unit so that the five pins on top of the unit fit into the holes on the bottom of the printer. 8. Remove the standard lower cassette from the printer. Using Options...
  • Page 230 9. Fasten the front of the Large Capacity Paper Unit to the printer with two of the provided screws. 10. Remove the cover on the back of the standard lower cassette, and secure the back of the unit to the printer with the remaining two screws.
  • Page 231: Removing The Large Capacity Paper Unit

    If the unit is not listed on the status sheet, make sure the cable connectors are secure. Note: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. Click the Update the Printer Option Information Manually button on the Optional Settings menu, then click Settings.
  • Page 232 Warning: Be sure to lock both casters before removing the unit from the printer. Otherwise, the unit may move and cause an accident. 4. Remove the standard lower cassette from the printer. 5. Remove the two screws securing the front of the unit to the printer.
  • Page 233 6. Remove the cover on the back of the standard lower cassette, and remove the two screws securing the back of the unit. Then reattach the cover. Warning: Removing other screws and covers will expose high voltage areas. 7. Insert the standard lower cassette into the printer. Using Options...
  • Page 234 8. Carefully lift up the printer with two or more people until the holes on the bottom of the printer are free from the five pins on the top of the unit, and place it on a flat stable surface. 9.
  • Page 235: Hard Disk Drive

    Hard Disk Drive The optional Hard Disk Drive (C12C823921) allows you to expand the printer’s input buffer when the Ethernet interface is used, and gives you additional memory for graphics, form data, and faster multi-page, multi-output sorting. Installing the Hard Disk Drive Follow these steps to install the Hard Disk Drive: Caution: Before you install the Hard Disk Drive, be sure to discharge any...
  • Page 236 3. Loosen the two screws on the back of the printer. Warning: Removing other screws and covers will expose high voltage areas. Using Options...
  • Page 237 4. Pull out the circuit board tray. 5. Connect the Hard Disk Drive cable to the circuit board. Using Options...
  • Page 238 6. Align the three screw holes on the Hard Disk Drive with the screw holes on the circuit board. Secure it by tightening the three screws provided. Note: Be careful not to damage the cable when tightening the screws. Caution: Do not remove any modules from the circuit board.
  • Page 239 7. Slide the circuit board tray into the printer. 8. Fasten the circuit board tray with the two screws. 9. Reconnect all interface cables and the power cord. Using Options...
  • Page 240: Removing The Hard Disk Drive

    Hard Disk Drive is securely connected to the socket on the circuit board. Note: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. Click the Update the Printer Option Information Manually button on the Optional Settings menu, then click Settings.
  • Page 241 3. Loosen the two screws on the back of the printer. Warning: Removing other screws and covers will expose high voltage areas. 4. Pull out the circuit board tray. 5. Loosen the three screws on the Hard Disk Drive, and pull out the connector from the circuit board.
  • Page 242: Memory Modules

    Memory Modules Your printer comes with 64 MB of standard memory. You can increase printer memory up to 1024 MB by installing optional DIMMs (Dual In-line Memory Modules). Increasing the printer’s memory is recommended if you regularly use numerous downloaded fonts or print graphics-intensive pages. This printer has two memory slots, but one slot has a 64 MB DIMM already installed in it at the time of manufacture.
  • Page 243 3. Loosen the two screws on the back of the printer. Warning: Removing other screws and covers will expose high voltage areas. 4. Pull out the circuit board tray. Using Options...
  • Page 244 5. Identify the memory slot. Its position is shown below. Memory slot S0 Memory slot S1 6. Hold the memory module above the memory slot and insert it into the slot until the clips come up to hold the memory module securely in place.
  • Page 245 Caution: Do not force the memory into the slot. Be sure to insert the memory facing the correct way. Do not remove any modules from the circuit board. Otherwise, the printer will not work. Make sure that one module (more than 64 MB) is installed in the S0 slot.
  • Page 246 Note: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. Click the Update the Printer Option Information Manually button on the Optional Settings menu, then click Settings.
  • Page 247: Removing A Memory Module

    Removing a memory module Follow these steps to remove a memory module: Caution: Before you remove a memory module, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components. Warning: Be careful when working inside the printer as some components are sharp and may cause injury.
  • Page 248 3. Loosen the two screws on the back of the printer. Warning: Removing other screws and covers will expose high voltage areas. Using Options...
  • Page 249 4. Pull out the circuit board tray. 5. Identify the memory slot. Its position is shown below. Memory slot S0 Memory slot S1 6. Grasp both sides of the memory module and pull the module out. Using Options...
  • Page 250 Caution: Do not remove any other modules from the circuit board. Otherwise, the printer will not work. Make sure that the more than 64 MB memory module is installed in the S0 slot. Otherwise, the printer will not work. 7. Store the memory module in an anti-static packet such as the one it came packaged in.
  • Page 251: Adobe Postscript 3 Rom Module

    Adobe PostScript 3 ROM Module In some locations, the Adobe PostScript 3 Kit (C12C832501) ROM module is available as an option. This module allows your printer to print documents in the PostScript printing language. Note: The features provided by the Adobe PostScript 3 ROM Module cannot be used when the printer is connected to a Macintosh computer using an optional IEEE 1394 Type B Interface Card.
  • Page 252 1. Turn the printer off and unplug the power cord. 2. Remove all interface cables from the interface connectors. 3. Loosen the two screws on the back of the printer. Using Options...
  • Page 253 Warning: Removing other screws and covers will expose high voltage areas. 4. Pull out the circuit board tray. 5. Identify the ROM slot A. Its position is shown below. ROM slot A 6. Remove the ROM module from its package. Using Options...
  • Page 254 7. Hold the ROM module above the slot and insert it into the slot A in the orientation shown below, until the clip comes up to hold the ROM module securely in place. Do not apply too much force. Caution: Do not force the ROM into the slot.
  • Page 255 Make sure that it is securely seated into the ROM slot on the circuit board. Note: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. Click the Update the Printer Option Information Manually button on the Optional Settings menu, then click Settings.
  • Page 256: Removing The Adobe Postscript 3 Rom Module

    Removing the Adobe PostScript 3 ROM module Follow these steps to remove the Adobe PostScript 3 ROM module: Caution: Before you remove the ROM module, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components. Warning: Be careful when working inside the printer as some components are sharp and may cause injury.
  • Page 257 Warning: Removing other screws and covers will expose high voltage areas. 4. Pull out the circuit board tray. 5. Identify the ROM slot A. Its position is shown below. ROM slot A 6. Push down on the tab on the right side of the ROM slot to raise the module out of the slot A.
  • Page 258 Caution: Do not remove the ROM module from the ROM slot P. Otherwise, the printer will not work. 7. Remove the ROM module from the slot A. Store the ROM module in an anti-static packet such as the one it came packaged in.
  • Page 259: Interface Card

    Interface Card You can install various optional interface cards to supplement your printer’s built-in parallel, USB, and Ethernet interfaces and provide added network compatibility. If you are unsure whether you need this optional interface or would like to know more about interfaces, contact your dealer. Installing an interface card Follow these steps to install an interface card: Caution:...
  • Page 260 3. Remove the screws and the interface slot cover from the back of the printer. Note: Keep the slot cover in a safe place. You will need to reattach it if you remove the interface card later. Warning: Removing other screws and covers will expose high voltage areas.
  • Page 261 4. Slide and push the interface card into the slot firmly, making sure that the connector at the back of the interface card is fully inserted into the socket. 5. Secure the interface card by fastening the retaining screws. 6. Plug the printer’s power cord into an electrical outlet. 7.
  • Page 262: Removing An Interface Card

    Make sure that the card is securely fastened to the socket. Note: If you are using Windows, and EPSON Status Monitor 3 is not installed, you have to make settings manually in the printer driver. Click the Update the Printer Option Information Manually button on the Optional Settings menu, then click Settings.
  • Page 263: Printing A Status Sheet

    2. Remove the two screws securing the interface card to the back of the printer. 3. Gently but firmly pull the interface card out of the socket. 4. Reinstall the interface slot cover (removed and stored when the interface card was installed) over the now empty slot. Use the two screws to secure it.
  • Page 264 2. Press the Enter button three times. The printer prints a status sheet. Enter button 3. Confirm that the information about the installed options is correct. If the options are installed properly, they appear under Hardware Configurations. If the options are not listed, try reinstalling them.
  • Page 265: Chapter 8 Maintenance And Transportation

    Chapter 8 Maintenance and Transportation Replacing Consumable Products ......256 Precautions during replacement ..... . .256 Replacement messages .
  • Page 266: Replacing Consumable Products

    Replacing Consumable Products Messages on the LCD panel and in EPSON Status Monitor 3 will inform you when it is time to replaces the printer’s consumable products. Precautions during replacement Keep the following in mind when replacing consumable products. Provide enough space for the replacement procedure. You will have to open some parts (such as the front cover) of the printer when you are replacing consumables.
  • Page 267: Replacement Messages

    Replacement messages When you see the following messages on the LCD panel, or when notified by the EPSON Status Monitor 3, it is time to replace the indicated consumable products. You can continue to print for a short time after a message appears, but EPSON recommends early replacement to maintain print quality and extend the life of your printer.
  • Page 268: Toner Cartridges

    If you continue to use the printer without replacing consumable products and a consumable product reaches the end of its service life, the printer stops printing, EPSON Status Monitor 3 notifies you of a change in printer status, and the following messages appear on the LCD panel.
  • Page 269 Dispose of them according to local regulations. Replacing a toner cartridge Follow these steps to replace a toner cartridge. 1. Confirm the color of the toner cartridge that needs to be replaced by checking the LCD panel or EPSON Status Monitor 3. Maintenance and Transportation...
  • Page 270 2. Remove the top cover. 3. Turn the toner cartridge knobs to the unlocked position. Note: Hold the knobs with both hands. Maintenance and Transportation...
  • Page 271 4. Lift the toner cartridge out of the slot. Note: Be careful not to spill the toner remaining in the cartridge. Put the used cartridge on a flat surface with the toner spout facing up to avoid spilling the toner. Dispose of the used toner cartridge by putting it into its disposal bag.
  • Page 272 Note: Do not remove the protective tape yet. 6. Hold the toner cartridge as shown below, and lower it into the slot. 7. Turn the toner cartridge knobs to the locked position. Note: Hold the knobs with both hands and turn them until they click. Maintenance and Transportation...
  • Page 273: Photoconductor Unit

    Caution: Be sure to turn the knob all the way to the locked position. Otherwise, you may have toner problems or leakage. 8. Remove the protective tape from the toner cartridge. 9. Replace the top cover. Photoconductor unit Prepare a new photoconductor unit for replacement when you see a message informing you to do so.
  • Page 274 Handling precautions Note the following handling precautions before replacing the photoconductor unit: The photoconductor unit weighs 4.5 kg (9.9 lb). Be sure to hold it firmly by the handle when carrying it. When replacing the photoconductor unit, avoid exposing it to room light any longer than necessary.
  • Page 275 2. Press the latch on cover A and open the cover. 3. Raise cover D. Maintenance and Transportation...
  • Page 276 4. Hold the photoconductor unit by the handle, and slowly lift it straight out of the printer. Maintenance and Transportation...
  • Page 277 5. Take the new photoconductor unit and tear away the top portion of the bag along the dotted line to expose the handle. Then, grab the handle and remove the styrofoam insert and tear open the bag along the dotted line. Note: Always keep the cartridge positioned as shown in the illustration.
  • Page 278 Caution: Be careful not to touch or scratch the surface of the drum. Avoid touching the drum, since oil from your skin may permanently damage its surface and affect print quality. 7. Remove the protective tapes. Maintenance and Transportation...
  • Page 279 8. Holding the handle firmly, lower the photoconductor unit into the printer, making sure the posts on the sides of the unit slide into the slots. 9. Close covers D and A. Maintenance and Transportation...
  • Page 280: Fuser Unit

    Fuser unit Prepare a new fuser unit for replacement when you get a message informing you to do so. Handling precautions Note the following handling precautions before replacing the fuser unit: Do not touch the surface of the fuser unit. Doing so may impair print quality.
  • Page 281 2. Press the latch on cover A and open the cover. 3. Raise cover D. Maintenance and Transportation...
  • Page 282 4. Close cover A. 5. Press the latch on cover B and open the cover. Maintenance and Transportation...
  • Page 283 6. Unlock the locks on both sides of the fuser unit. 7. Lift the fuser unit out of the printer as shown below. 8. Take the new fuser unit out of its package. Maintenance and Transportation...
  • Page 284 9. Hold the new fuser unit by the handles and lower it into the printer making sure that the guide posts slide into the holes on the bottom of the unit. 10. Lock the fuser unit. Maintenance and Transportation...
  • Page 285: Transfer Unit

    Note: Make sure that the locks are completely in the locked position. 11. Close covers D and B. Transfer unit Prepare a new transfer unit for replacement when you get a message informing you to do so. Handling precautions Note the following handling precautions before replacing the transfer unit: Do not touch the surface of the transfer unit.
  • Page 286: Replacing The Transfer Unit

    Warning: Do not dispose of the used transfer unit in fire, as it may explode and cause injury. Dispose of it according to local regulations. Keep the fuser unit out of the reach of children. Replacing the transfer unit Follow these steps to replace the transfer unit. 1.
  • Page 287 2. Grasp the two orange tabs and pull the unit forward and down, then lift the unit out of the printer. 3. Pull the transfer unit out of the printer. 4. Take the new transfer unit from its package. Maintenance and Transportation...
  • Page 288 5. Hold the new transfer unit by the orange tabs and lower it into the printer, making sure that it fits into the guides. Push the transfer unit in and up until it clicks into place. 6. Close cover A. Maintenance and Transportation...
  • Page 289: Cleaning The Printer

    Cleaning the Printer The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent. Caution: Never use alcohol or paint thinner to clean the printer case; these chemicals can damage the components and the case.
  • Page 290 2. Unplug the power cord. 3. Remove the photoconductor unit. For information on removing the photoconductor unit, see “Photoconductor unit” on page 263. Then pack them in their original boxes with the protective materials they came in. 4. Remove the optional Large Capacity Paper Unit. For information on removing the Large Capacity Paper Unit, see “Removing the Large Capacity Paper Unit”...
  • Page 291 Power cord Interface cable Paper Photoconductor unit 2. Be sure to lift the printer with two or more people. Caution: Do not hold the printer by the MP tray. 3. When moving the printer, always keep it horizontal. Moving the printer with the Large Capacity Paper Unit installed Follow these steps to move the printer together with the optional Large Capacity Paper Unit.
  • Page 292 Power cord Interface cable Paper Photoconductor unit 2. Unlock the two casters at the bottom of the Large Capacity Paper Unit. 3. Roll the printer to the new location. 4. Lock the casters after relocating the printer. Caution: Do not roll the printer on angled or uneven surfaces. Maintenance and Transportation...
  • Page 293: Finding A Place For The Printer

    Finding a place for the printer When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation. Maintenance and Transportation...
  • Page 294: Checking Color Registration

    To install and use the Large Capacity Paper Unit, you will need an additional 35.2 cm (14.3 in.) to install the unit beneath the printer. In addition to space considerations, note the following precautions when finding a place to locate the printer: Place the printer where you can easily unplug the power cord.
  • Page 295 Follow these steps to check the color registration. 1. Turn on the printer. 2. Load paper into the MP tray. 3. Make sure the LCD panel displays Ready or Standby, then press the Enter button on the control panel twice. 4.
  • Page 296 6. The arrow (l) points to the current settings. Check the patterns indicated by the arrows (l). If the color segment of the line is in alignment with the black segments on either side to make one straight line, you do not need to adjust the registration for that color.
  • Page 297 4. On the color registration sheet, find the line segments that are most closely aligned, then use the Up or Down button to display the number that corresponds to that pattern. Press the Enter button to complete the adjustment. 5. If necessary, print the color registration sheet for confirmation.
  • Page 298 Maintenance and Transportation...
  • Page 299: Chapter 9 Troubleshooting

    Chapter 9 Troubleshooting Clearing Jammed Paper ........290 Precautions for clearing jammed paper .
  • Page 300: Clearing Jammed Paper

    Clearing Jammed Paper When paper is jammed in the printer, the printer’s LCD panel and EPSON Status Monitor 3 display alert messages indicating the location of the jam. Read the general precautions below, then find the title in this section that corresponds to the alert message on your LCD panel and follow the instructions to clear the jammed paper.
  • Page 301: Jam Ab (Covers A And B)

    Jam AB (covers A and B) When there is paper jammed around the fuser unit, the LCD panel displays the Jam AB error message. Follow these steps to clear the jammed paper. 1. Press the latch on cover A and open the cover. Troubleshooting...
  • Page 302 2. Turn the inner green levers of the fuser unit outward, and gently remove any jammed paper with both hands. Note: If paper is torn, be sure to remove all torn pieces. 3. Close cover A. 4. Press the latch on cover B and open the cover. Troubleshooting...
  • Page 303: Jam A (Cover A)

    5. Raise the outer green knobs to open the paper path, and remove the jammed paper. 6. Close cover B. When the paper jam is cleared completely and the covers are closed, printing resumes from the page that jammed. Jam A (cover A) Follow these steps to clear paper jams at cover A.
  • Page 304 1. Press the latch on cover A and open the cover. 2. Remove any jammed paper gently with both hands. Troubleshooting...
  • Page 305 3. Open cover D. 4. Grasp the handle of the photoconductor unit firmly and remove the unit from the printer. Troubleshooting...
  • Page 306 5. Remove any jammed paper. 6. Reinstall the photoconductor unit, making sure the posts on the sides of the unit slide into the slots. Troubleshooting...
  • Page 307: Jam Ac (Cover A And Paper Cassettes)

    7. Close covers D and A. When the paper jam is cleared completely and the covers are closed, printing resumes from the page that jammed. Jam AC (cover A and paper cassettes) When there is paper jammed at the place where paper feeds into the printer, or in the paper cassettes, the LCD panel displays the Jam AC error message.
  • Page 308 1. Remove the paper cassette from the printer and discard any crumpled paper. Note: The illustration shows the standard paper cassette. If the optional Large Capacity Paper Unit is installed, check the unit’s paper cassettes in the same way. Troubleshooting...
  • Page 309 2. Gently remove any paper that has fed part way into the printer. Note: Confirm that the jammed paper is not still deep inside the printer. Troubleshooting...
  • Page 310 3. Remove the stack of paper from the cassette, tap it on a flat surface to even the edges, then reinsert it into the paper cassette. Be sure the paper is evenly aligned and the top of the stack is below the metal retaining clip and the maximum paper mark.
  • Page 311 5. Press the latch on cover A and open the cover. 6. Remove any jammed paper gently with both hands. Be careful not to tear the jammed paper. Note: Always try to remove jammed paper with both hands to avoid tearing it.
  • Page 312: Jam B (Cover B)

    When a paper jam occurs repeatedly at the paper cassettes (Jam AC or Jam ABC), jammed or crumpled paper may still be inside the paper cassettes. Remove the paper cassettes, then remove the black unit that is located on the top part of the inside of the cassette slot, and check whether any jammed paper is there.
  • Page 313 1. Press the latch on cover B and open the cover. 2. Gently remove any jammed or crumpled paper. Note: Be sure to remove the jammed paper by pulling it upward. If paper is torn, be sure to remove all torn pieces. Troubleshooting...
  • Page 314: Jam Abc (Cover A, Paper Cassettes And Cover B)

    Warning: Do not touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. 3. Close cover B. When the paper jam is cleared completely and cover B is closed, printing resumes from the page that jammed.
  • Page 315: Jam In The Mp Tray

    Note: When a paper jam occurs repeatedly at the paper cassettes (Jam AC or Jam ABC), jammed or crumpled paper may still be inside the paper cassettes. Remove the paper cassettes, then remove the black unit that is located on the top part of the inside of the cassette slot, and check whether any jammed paper is there.
  • Page 316: Problems And Solutions

    Problems and Solutions You can solve most printer problems with the help of this guide. Look through this section to find the kind of problem you have, then try the recommended solutions in the order they are presented until your problem is solved. Note: If the problem persists after you work through the suggestions in this section, contact your dealer for assistance.
  • Page 317: Printout Problems

    The Ready light is on but nothing prints Cause What to do Your computer may not be Perform the procedure described in properly connected to the “Connecting to the Computer” in the printer. Setup Guide. The interface cable may not be Check both ends of the interface cable plugged in securely.
  • Page 318 The registration position of Check the color registration and adjust each color may have shifted the alignment if necessary. “Checking color registration” on page while the printer was being 284 for instructions. shipped or moved to a new location. The font selected in the application software won’t print Cause What to do You may use the printer fonts...
  • Page 319 The position of the printout is not correct Cause What to do The page length and margins Make sure that you are using the correct are set incorrectly in your page length and margin settings in your application. application. Graphics don’t print correctly Cause What to do The printer emulation setting...
  • Page 320: Color Printing Problems

    Color printing problems Cannot print in color Cause What to do Black is selected as the Color Change this setting to Color. setting in the printer driver. The color setting in the Make sure that the settings in your application you are using is application are appropriate for color not appropriate for color printing.
  • Page 321: Print Quality Problems

    The color looks different from what you see on the computer screen Cause What to do Printed colors do not exactly Although it is difficult to match colors match the colors on your perfectly, selecting the printer driver’s monitor, since printers and ICM setting (for Windows XP, Me, 98, monitors use different color 95, or 2000) or ColorSync setting (for...
  • Page 322 If the surface of your paper is too rough, correct type of paper for your printed characters may appear printer. distorted or broken. EPSON special paper, or smooth, high-quality copier paper is recommended for best results. See “Available Paper” on page 18 for information on choosing paper.
  • Page 323 There may be no toner left in If the message appears on the LCD the toner cartridge. panel or in the EPSON Status Monitor 3 window, it indicates that the amount of toner is low. See “Toner cartridges” on page 258 for information on replacing the toner cartridges.
  • Page 324 There may be no toner left in If the message appears on the LCD the toner cartridge. panel or in the EPSON Status Monitor 3 window, it indicates that the amount of toner is low. See “Toner cartridges” on page 258 for information on replacing the toner cartridges.
  • Page 325: Paper Handling Problems

    The problem may be with your Print out a status sheet by pressing the application or interface cable. Enter button on the control panel three times. If a blank page is ejected, the problem may be with the printer. Turn off the printer and contact your dealer.
  • Page 326: Status And Error Messages

    The paper source setting may Make sure that you have selected the not be correct. correct paper source in your application. There may be no paper in the Load paper. cassette or MP tray. Too many sheets may be Make sure that you have not tried to loaded in a cassette or MP tray.
  • Page 327 Cancel All Print Job The printer is canceling all print jobs in the printer memory, including jobs the printer is currently receiving or printing. This message appears when the q Job Cancel button has been pressed down for more than two seconds. Cancel Print Job The printer is canceling the current print job.
  • Page 328 To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access the control panel menus” on page 171. Check Paper Type The media loaded in the printer does not match the paper type setting in the printer driver.
  • Page 329 C Toner Out See “XXXX Toner Out” on page 331. Duplex Mem Overflow There is not enough memory for duplex printing. The printer prints only on the front and ejects the paper. To clear this error, follow the instructions below. If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press N Start/Stop to print on the back of the next sheet, or press the q Job Cancel button to cancel the print job.
  • Page 330 Form Feed Hold down the N Start/Stop button for more than two seconds when the printer is offline to print the data that remains in the printer. Format Error ROM A An unformatted ROM module has been inserted. If the ROM module has been formatted, but is still unreadable, format it again.
  • Page 331 To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access the control panel menus” on page 171. Turn the Image Optimum setting off on the control panel’s Printing Menu if you do not want the printer to automatically lower the print quality to continue printing.
  • Page 332 Install Photoconductor There is no photoconductor unit installed or the photoconductor unit is not installed properly. Turn off the printer and install the photoconductor unit if it is not installed. If a photoconductor unit is already installed, turn off the printer, open cover A, then open cover D.
  • Page 333 Invalid PS3 An optional PostScript 3 ROM module that cannot be used on this printer. Turn off the printer and remove the module. Invalid ROM A The printer cannot read the installed optional ROM module. Turn off the printer and remove the ROM module. To clear this error, select Clear Warning from the control panel’s Reset Menu.
  • Page 334 This message appears if you try to change the printer’s settings through the control panel when the buttons are locked. You can unlock them by using the EPSON WinAssist or WebAssist utility. Refer to the Administrator’s Guide for information. M Toner Cart Out See “XXXX Toner Cart Out”...
  • Page 335 M Toner Low See “XXXX Toner Low” on page 331. M Toner Out See “XXXX Toner Out” on page 331. Need Memory The printer has insufficient memory to complete the current print job. Cancel printing by deleting it from the print queue on your computer, or by pressing the q Job Cancel button on the printer.
  • Page 336 Paper Out XXX YYY There is no paper in the specified paper source (XXX). Load paper of the indicated size (YYY) into the paper source. Paper Set XXX YYY The paper loaded in the specified paper source (XXX) does not match the required paper size (YYY).
  • Page 337 PS3 Hard Disk full The memory allocated for writing PostScript 3 commands on the optional Hard Disk Drive is full. To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access the control panel menus”...
  • Page 338 Reserve Job Canceled The printer cannot store the data of your print job using the Reserve Job function. The maximum number of print jobs stored in the printer’s Hard Disk Drive has been reached, or the drive has no more memory available to store a new job. To store a new print job, delete a previously stored job.
  • Page 339 Service Req xyyy A controller error or a print engine error has been detected. Turn off the printer. Wait at least five seconds and then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (xyyy) and turn off the printer, unplug the power cord, and contact a qualified service representative.
  • Page 340 Worn TransferUnit This message warns you that the transfer unit is near the end of its service life. You can continue to print until the Replace TransferUnit error message appears, but early replacement is recommended to maintain high print quality. To clear this warning message and continue printing, select Clear Warning from the control panel’s Reset Menu.
  • Page 341 XXXX Toner Low The indicated toner cartridges have less than 10% of toner remaining. (The letters C, M, Y, or K appear in place of XXXX and indicate the colors Cyan, Magenta, Yellow, and Black respectively.) You can continue to print until the XXXX Toner Out error message appears.
  • Page 342: Canceling Printing

    Y Toner Low See “XXXX Toner Low” on page 331. Y Toner Out See “XXXX Toner Out” on page 331. Canceling Printing You can cancel printing from your computer by using the printer driver, or from the printer by using the q Job Cancel button or the control panel’s Reset Menu.
  • Page 343: Using The Reset Menu

    Using the Reset Menu Selecting Reset from the control panel’s Reset Menu stops printing, clears the print job being received from the active interface, and clears errors that may have occurred at the interface. Follow these steps. 1. Press the Enter button to access the control panel menus.
  • Page 344 Troubleshooting...
  • Page 345: Appendix A Technical Specifications

    Appendix A Technical Specifications Available Paper ......... .336 Available paper types .
  • Page 346: Available Paper

    Available Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 347: Specifications

    Specifications Plain paper Weight: 60 to 105 g/m², 16 to 28 lb A4 (210 × 297 mm) Size: A5 (148 × 210 mm) B5 (182 × 257 mm) Letter (216 × 279 mm, 8.5 × 11 in.) Legal (216 × 356 mm, 8.5 × 14 in.) Half-Letter (140 mm ×...
  • Page 348 Envelopes Monarch (3 7/8 × 7 1/2 in.) Size: Commercial 10 (4 1/8 × 9 1/2 in.) DL (110 × 220 mm) C5 (162 × 1229 mm) C6 (114 × 163 mm) International B5 (176 × 250 mm, 7 × 9.8 in.) Paper Source: MP tray only Labels...
  • Page 349 88.9 × 139.7 mm to 215.9 × 355.6 mm Size: (35 × 55 in. to 85 × 140 in.) Paper Source: MP tray only EPSON Color Laser Paper A4 (210 × 297 mm) Size: Letter (216 mm × 279 mm, 8.5 × 11 in.) Paper Sources:...
  • Page 350: Printable Area

    EPSON Color Laser Coated Paper A4 (210 × 297 mm) Size: Paper Sources: MP tray only (when Coated is selected as the Paper Type setting in the printer driver) MP tray, standard lower cassette, and optional Large Capacity Paper Unit...
  • Page 351 Automatic or manual feed Paper feed alignment: Center alignment for all sizes Input paper supply: MP tray: Up to 100 sheets of plain paper, EPSON Color Laser Paper, and EPSON Color Laser Coated Paper Up to a 10 mm thick stack of envelopes,...
  • Page 352 * This media can be fed from this paper source only when Plain is selected as the Paper Type setting in the printer driver Paper output capacity: Up to 250 sheets (larger than B5/EXE) Internal emulation: HP listed LaserJet 4 emulation (LJ4 mode) HP-GL/2 emulation (GL2 mode) ESC/P2 24-pin printer emulation (ESCP2 mode)
  • Page 353: Environmental

    Environmental Temperature: Operation: 10 to 32°C (50 to 89.6°F) (0% humidity) Storage: 0 to 35°C (32 to 95°F) Humidity: Operation: 15 to 85% RH Storage: 15 to 85% RH Altitude: 3,100 meters (10,168 feet) maximum Mechanical Dimensions Height: 44.45 cm (17.5 in.) and weight: Width: 43.94 cm (17.3 in.)*...
  • Page 354: Standards And Approvals

    110 V to 120 V 220 to 240 V Model Model (Model KAA-1) (Model KAB-1) Power During Maximum 850 W 850 W consu printing* Average 450 Wh 450 Wh mption During standby mode 850 Wh 850 Wh Average In Energy Save Less than 45 Wh Less than 45 Wh mode**...
  • Page 355 Laser safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
  • Page 356: Interfaces

    Interfaces Parallel interface Use only IEEE 1284-I compliant parallel connector. Using the ECP mode in Windows Me, 98, and 95 To use the ECP mode with a parallel (IEEE 1284 level I compliant) interface connector, your computer must support the ECP mode. Note: The ECP mode is not available for Windows NT 4.0.
  • Page 357: Usb Interface

    8. Click OK to save the settings. USB interface USB 1.1 compliant. Note: Only computers equipped with a USB connector and running Mac OS 8.1 (or later) or Windows XP, Me, 98, or 2000 support the USB interface. Ethernet interface You can use an IEEE 802.3 100BASE-TX/10 BASE-T straight-through shielded, twisted-pair interface cable with an RJ45 connector.
  • Page 358: Memory Modules

    Paper types: Plain paper, EPSON Color Laser Paper, and EPSON Color Laser Coated Paper* * This media can be fed from this paper source only when Plain is selected as the Paper Type setting in the printer driver Power supply:...
  • Page 359: Toner Cartridges

    Toner cartridges Product number: Yellow: S050088 Magenta: S050089 Cyan: S050090 Black: S050091 Storage temperature: 0 to 35°C (32 to 95°F) Storage humidity: 15 to 80% RH Life: Black: Up to 8,500 images (under the conditions Yellow, Magenta, Cyan: Up to 6,000 images of A4 size paper, continuous printing, and 5% print ratio)
  • Page 360: Transfer Unit

    Transfer unit Product number: S053006 Storage temperature: 0 to 35°C (32 to 95°F) Storage humidity: 15 to 80% RH Life: 25,000 pages of continuous printing (when using A4 or Letter size paper) Service life may be shortened by repeatedly warming up the printer, or by frequently printing on envelopes, labels, thick paper, transparencies, or paper that is smaller than the print data’s page size.
  • Page 361: Appendix B Symbol Sets

    In the I239X Emulation Mode ......359 In the EPSON GL/2 Mode ....... . .359...
  • Page 362: Introduction To Symbol Sets

    Introduction to Symbol Sets Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language. Note: Since most software handles fonts and symbols automatically, you would probably never need to adjust the printer’s settings. However, if you are writing your own printer control programs, or if you are using older software that cannot control fonts, refer to the following sections for symbol set details.
  • Page 363: In The Lj4 Emulation Mode

    In the LJ4 Emulation Mode The following symbol sets are available in LJ4 emulation mode. Symbol set name: 76 typefaces + Line Printer are available for the following symbol sets: IBM-US (10U), Roman-8 (8U)* (includes another 19 sets), Roman-9 (4U), ECM94-1 (0N), 8859-2 ISO (2N), 8859-9 ISO (5N), 8859-10 ISO (6N), 8859-15 ISO (9N), IBM-DN (11U), PcMultilingual (12U),...
  • Page 364 OCR A is available for: OCR A (0O) OCR B is available for: OCR B (1O) Two types of Code 39 are available for: Code 39 (0Y) Two types of EAN/UPC are available for: EAN/UPC (8Y) * The other 19 sets are the following: ANSI ASCII, Norweg1, French, HP German, Italian, JIS ASCll, Swedis 2, Norweg 2, UK, French 2, German, HP Spanish, Chinese, Spanish, IRV, Swedish, Portuguese, IBM Portuguese, and IBM Spanish.
  • Page 365 The 76 typefaces refer to those listed below: Courier SWC Swiss 721 SWA Courier SWC Bold Swiss 721 SWA Bold Courier SWC Italic Swiss 721 SWA Italic Courier SWC Bold Italic Swiss 721 SWA Bold Italic Dutch 801 SWC Swiss 721 Narrow SWA Dutch 801 SWC Bold Swiss 721 Narrow SWA Bold Dutch 801 SWC Italic...
  • Page 366: International Character Sets For Iso

    International character sets for ISO The following are the available international character sets for ISO. Character sets: ANSI ASCII (0U), Norweg 1 (0D), French (0F), HP German (0G), Italian (0l), JlS ASCII (0K), Swedis 2 (0S), Norweg 2 (1D), UK (1E), French 2 (1F), German (1G), HP Spanish (1S), Chinese (2K), Spanish (2S), IRV (2U),...
  • Page 367: In The Esc/P2 Or Fx Modes

    EPSON available available not available available Prestige available EPSON available available not available available Roman available EPSON Sans available available not available available serif available Swiss 721 available available available available SWM* available Letter available available available...
  • Page 368: International Character Sets

    International character sets You can select one of the following international character sets using the Remote Control Panel utility or the ESC R command: Character sets: USA, France, Germany, UK, Japan, Denmark, Denmark2, Sweden, Italy, Spain1, Spain2, Norway, Latin America, Korea*, Legal* * Available only in ESC/P2 mode.
  • Page 369: In The I239X Emulation Mode

    Prestige, EPSON Gothic, EPSON Presentor, EPSON Orator, and EPSON Script. In the EPSON GL/2 Mode The available symbol sets in the EPSON GL/2 mode are the same as those in LaserJet4 emulation mode. See “In the LJ4 Emulation Mode” on page 353.
  • Page 370 Symbol Sets...
  • Page 371: Appendix C Working With Fonts

    EPSON Font Manager (Windows Only) .....367 Installing EPSON Font Manager ..... . .367 EPSON BarCode Fonts (Windows Only).
  • Page 372: Available Fonts

    Available Fonts The following table lists the fonts that are installed in your printer. The names of all the fonts appear in your application software’s font list if you are using the driver provided with the printer. If you are using a different driver, all of these fonts may not be available.
  • Page 373 Font Name Family HP Equivalent Dutch 801 SWM Medium, Bold, Italic, Bold Italic Times New Swiss 721 SWA Medium, Bold, Italic, Helvetica Bold Italic Swiss 721 Narrow SWA Medium, Bold, Italic, Helvetica Bold Italic Narrow Zapf Calligraphic 801 Medium, Bold, Italic, Palatino Bold Italic Roman...
  • Page 374: Esc/P2 And Fx Modes

    Print a sample and make sure the fonts can be read before printing large quantities. ESC/P2 and FX modes Font Name Family Courier SWC Medium, Bold EPSON Prestige EPSON Roman EPSON Sans serif Swiss 721 SWM* Medium, Bold Letter Gothic SWC Medium, Bold Dutch 801 SWM* Medium, Bold EPSON Script OCR A OCR B * Available only in ESC/P2 mode.
  • Page 375: I239X Mode

    EPSON Gothic EPSON Orator EPSON Script EPSON Presentor EPSON Sans serif OCR B Note: Depending on the print density, or on the quality or color of the paper, OCR B font may not be readable. Print a sample and make sure the font can be read before printing large quantities.
  • Page 376: Adding More Fonts

    4. Press the Enter button to print the selected font sample sheet. Adding More Fonts You can add a wide variety of fonts to your computer. Most font packages include an installer for this purpose. See your computer documentation for instructions on installing fonts.
  • Page 377: Epson Font Manager (Windows Only)

    EPSON Font Manager (Windows Only) EPSON Font Manager provides you with 131 software fonts. Installing EPSON Font Manager Follow these steps to install EPSON Font Manager.
  • Page 378: Epson Barcode Fonts (Windows Only)

    4. Follow the on-screen instructions. 5. When installation is complete, click OK. EPSON Font Manager is now installed on your computer. EPSON BarCode Fonts (Windows Only) EPSON BarCode Fonts let you easily create and print many types of bar codes. Working with Fonts...
  • Page 379 Start bar, Stop bar and OCR-B, in addition to the bar code characters themselves. However, EPSON BarCode Fonts are designed to add such codes automatically, allowing you to easily print bar codes that conform to a variety of bar code standards.
  • Page 380: System Requirements For Using Epson Barcode Fonts

    CD Num EPSON Codabar System requirements for using EPSON BarCode Fonts To use EPSON BarCode Fonts, your computer system should meet the following requirements: Computer: IBM PC series or IBM compatible with an i386SX or higher CPU Operating system: Microsoft Windows XP, Me, 98, 95, 2000 or NT Hard disk: 15 to 30 KB free space, depending on the font.
  • Page 381: Installing Epson Barcode Fonts

    Note: EPSON BarCode Fonts can only be used with EPSON printer drivers. Installing EPSON BarCode Fonts Follow these steps to install EPSON BarCode Fonts. The procedure described here is for installation in Windows 98; the procedure for other Windows operating systems is nearly the same.
  • Page 382: Printing With Epson Barcode Fonts

    7. In the List of fonts box, select the BarCode Font you want to install, or click Select All to install all EPSON BarCode Fonts. Note: Make sure that the Copy fonts to Fonts folder check box is selected. 8. Click OK. The selected EPSON BarCode Fonts are installed in the Windows Fonts folder.
  • Page 383 2. Select the characters, then select Font from the Format menu. 3. Select the EPSON BarCode Font you want to use, then set the font size and click OK. Note: In Windows XP, 2000 and NT 4.0, you cannot use font sizes larger than 96 points when printing bar codes.
  • Page 384: Driver Settings

    4. The characters you selected appear as bar codes similar to those shown below. 5. Select Print from the File menu, then select your EPSON printer and click Properties. Make the following printer driver settings. Item Value Color Black Print Quality...
  • Page 385 For best results, use only the font sizes recommended in “EPSON BarCode Font specifications” on page 376 for the EPSON BarCode Font you are using. Bar codes in other sizes may not be readable with all bar code readers. Working with Fonts...
  • Page 386: Epson Barcode Font Specifications

    EPSON BarCode Font specifications This section contains details on the character input specifications for each EPSON BarCode Font. EPSON EAN-8 EAN-8 is an eight-digit abbreviated version of the EAN bar code standard.
  • Page 387 Print sample EPSON EAN-8 EPSON EAN-13 EAN-13 is the standard 13-digit EAN bar code. Because the check digit is added automatically, only 12 characters can be input. Character type Numbers (0 to 9) Number of characters Up to 12 characters...
  • Page 388 Print sample EPSON EAN-13 EPSON UPC-A UPC-A is the UPC-A standard bar code specified by the American Universal Product Code (UPC Symbol Specification Manual). Only regular UPC codes are supported. Supplementary codes are not supported. Character type Numbers (0 to 9)
  • Page 389 Print sample EPSON UPC-A EPSON UPC-E UPC-E is the UPC-A zero-suppression (deletes extra zeros) bar code specified by the American Universal Product Code (UPC Symbol Specification Manual). Character type Numbers (0 to 9) Number of characters Up to 6 characters...
  • Page 390 Print sample EPSON UPC-E EPSON Code39 Four Code39 fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Code39 standard.
  • Page 391 EPSON Code39 EPSON Code39 CD EPSON Code39 Num EPSON Code39 CD Num EPSON Code128 Code128 fonts support code sets A, B, and C. When the code set of a line of characters is changed in the middle of the line, a conversion code is automatically inserted.
  • Page 392 The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Code128 standard. For this reason, it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping.
  • Page 393 Print sample EPSON Code128 EPSON ITF The EPSON ITF fonts conform to the USS Interleaved 2-of-5 standard (American). Four EPSON ITF fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Interleaved 2-of-5 standard.
  • Page 394 Font size When OCR-B is not used: 26 pt or more (up to 96 pt in Windows XP, 2000 or NT). Recommended sizes are 26 pt, 52 pt, 78 pt and 104 pt. When OCR-B is used: 36 pt or more (up to 96 pt in Windows XP, 2000 or NT).
  • Page 395 Print sample EPSON ITF EPSON ITF CD EPSON ITF Num EPSON ITF CD Num EPSON Codabar Four Codabar fonts are available, allowing you to enable and disable the automatic insertion of check digits and OCR-B. The height of the bar code is automatically adjusted to 15% or more of its total length, in conformance to the Codabar standard.
  • Page 396 Character type Numbers (0 to 9) Symbols (- $ : / . +) Number of characters No limit Font size When OCR-B is not used: 26 pt or more (up to 96 pt in Windows XP, 2000 or NT). Recommended sizes are 26 pt, 52 pt, 78 pt and 104 pt.
  • Page 397 Print sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num Working with Fonts...
  • Page 398 Working with Fonts...
  • Page 399: Appendix D Contacting Customer Support

    Appendix D Contacting Customer Support Contacting Customer Support......390 For users in North America ......391 For users in Latin America .
  • Page 400: Contacting Customer Support

    Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
  • Page 401: For Users In North America

    Before you call, make sure you have your Unit ID number ready. You can purchase ink or toner cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766 or visit our web site at http://www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.
  • Page 402: For Users In Latin America

    Electronic support services are available 24 hours a day at the following web sites: Service Access World Wide Web From the Internet, you can reach EPSON’s Latin American web site at http://www.latin.epson.com In Brazil, you can reach Epson at http://www.epson.com.br...
  • Page 403 Visit our Internet home page for a full list of support and warranty services including: Register your product on-line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactive web based support tool to help you quickly resolve...
  • Page 404: For Users In The Middle East

    Select your country from our Internet home page for a full list of support and warranty services including: Register your product on-line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactive web based support tool to help you quickly resolve...
  • Page 405: For Users In Scandinavia

    Select your country from our Internet home page for a full list of support and warranty services including: Register your product on-line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactive web based support tool to help you quickly resolve...
  • Page 406: For Users In South Africa

    Finland 0800 523 010 Norway 800 11 828 Sweden 08 445 12 58 Pre-Sales Enquiries Literature Requests and Nearest Dealer Denmark Home Page: http://www.epson.dk Telephone: 38 48 71 37 Finland Home Page: http://www.epson.fi Telephone: 0981 710 083 Norway Home Page: http://www.epson.no...
  • Page 407: For Users In Australia

    Telephone: (011) 448-2736 or 0800 005 956 For users in Australia EPSON Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Contacting Customer Support...
  • Page 408 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advise. Operators on the Helpdesk can aid you in installing, configuring and operating your EPSON product.
  • Page 409: For Users In Singapore

    We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your EPSON product documentation, type of computer, operating system, application programs, and any information you feel is required.
  • Page 410: For Users In Indonesia

    Sales enquires and product information Technical support Phone 62 21 5724350 62 21 5724357 For users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Contacting Customer Support...
  • Page 411: For Users In Malaysia

    Internet Home Page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: Product information Answers to Frequently Asked Questions (FAQs) Latest versions of EPSON product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk...
  • Page 412: For Users In India

    World Wide Web (http://www.epson.com.my) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Trading Shah Alam Head Office Phone: 03 5569 1366 Fax: 03 5569 1281 Epson Helpdesk (Phone: 1800 881 778)
  • Page 413: For Users In The Philippines

    Help Desk Phone: 2404932 For users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Corporation at the telephone and fax numbers and e-mail address below: Phone: (63) 2-813-6567...
  • Page 414 Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Helpdesk (Phone: (63) 2-813-6567) Our Hotline team can help you with the following over the phone: Sales enquiries and product information Product usage questions or problems...
  • Page 415 Glossary ASCII American Standard Code for Information Interchange. A standardized way of assigning codes to characters and control codes. The system is widely used by manufacturers of computers, printers, and software. buffer The section of the printer memory reserved for receiving data. character set A collection of letters, numbers, and symbols used in a particular language.
  • Page 416 drum The part of the printer mechanism where the image is formed and transferred to paper. emulation See printer emulation. FF (Form Feed) A control code to break the page. fixed-width font A font whose characters are allotted the same amount of horizontal space, no matter the width of the character.
  • Page 417 memory The part of the printer’s electronic system that is used to store information. Some information is fixed and is used to control how the printer operates. Information that is sent to the printer from the computer (such as downloaded fonts) is stored in memory temporarily.
  • Page 418 printer emulation A set of operating commands that determines how data sent from the computer is interpreted and acted upon. Printer emulations replicate existing printers, such as the HP LaserJet 4. proportional font A font whose characters have varying amounts of horizontal space depending on the width of the character.
  • Page 419 status sheet A printed report that lists the printer settings and other printer information. symbol set A collection of symbols and special characters. Symbols are assigned to specific codes in a character table. toner The colored powder contained in the toner cartridges that is used to print images on the paper.
  • Page 420 Glossary...

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