Camera Reset - Logitech Alert 700e Getting Started

FAQs
Where can I find more information?
Commander Help
You can press the Fl key from any screen in the Alert
Commander to access the online Help system.
Knowledge Base
Troubleshooting help is available at www.logitech.com/ support
Customer Support
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Call1.888.469.4543
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Refer to System Requirements Guide.
Reading the Diagnostic LEOs
t
Motion LED
How do I know the camera is recording?
e
Camera is ready to record (Red)
-:~-:-Camera
is recording (Red, blinking)
Turning Off Motion and Diagnostic LEDs
You can turn off the motion and diagnostic LEOs in
the Settings> Camera dialog.
See Fl Help for instructions.
www.logitech.com
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What do I do
if
I need a longer power supply cable?
logitech CAT-Se
cables
have been
specially
designed to create a weatherproof
seal when attached to the camera and power supply. We do not recommend
using after market cables. Longer cables are available for purchase at
www.logitech.com/dvs/ (Accessories).
Want to see more FAQs?
Go to www.logitech.com/security/support
Camera Diagnostic LED
Which LED colors indicate "camera is working"?
e
Connected to Internet (Green)
e
Connected to Alert Commander (Purple)
e
Connected to Alert Commander & Internet (Blue)
0
Upgrading Firmware (White)
e
Camera in standalone mode (Yellow)
0
Not connected to Alert Commander or Internet (Light Blue)
Using the microSD'" card adapter
NOTE: Unplug the camera before removing, replacing, or upgrading
your microSD card.
microSD card comes pre-installed.
To review the video on the microSD card, we recommend you using
Logitech Alert Commander.
To review the video on the microSD card without Logitech Alert
Commander:
1) Open the hatch on the bottom of the camera and remove the
microSD card from its port.
2) Plug the microSD card into the adapter.
3) Plug the adapter into the PC's SD card slot.
• View video recordings using the free Apple Quicknme player or other
player that supports H.264 video playback. (To download Quicklime,
visit http://www.apple:com/quicktime/download!)
CD
microSD card must be installed in the camera for recording to
occur.
Troubleshooting camera connection:
What if camera/video disappears?
1) Test another outlet for your camera, perhaps one closer to your PC.
2) Verify that the camera power supply and the network bridge are plugged
directly into a power outlet and not a power strip.
3) Check firewall settings or press the Fl key in Commander Software for
additional help.
4) Go to Settings> Cameras > Add/Find> Find Cameras.
5) Reset the camera. See instructions in "Camera Reset Instructions."
Camera Diagnostic LED
Which LED colors indicate "camera is not working"?
_:. :_ Camera boot-up failed* (Red blinking)
',
:
/
microSD card read/write failure - No microSD
card* (Alternating Red /Yellow, blinking)
*See Camera Reset Instructions for assistance.
2
Camera Reset Instructions
Insert a paper clip into the reset hole located on the back of the camera
and press gently and then release.
If the camera does not appear after reset, go to Settings > Cameras >
Add/Find> Find Cameras. If the camera still does not operate, contact
technical support.
Resetting the camera will not delete video recorded on the microSD card.
·~~
P~wer
Su.ppy Power Supply
f
D1agnost1c LEOs Status LED
What do these LEDs tell me? What do these LEDs tell me?
•
•
Traffic and data is flowing (Green)
e
Link to Power Supply (Green)
Connection with Ethernet/LAN
e
Shows network traffic (Blue)
(Yellow)
3
microSD Logo is a trademark of SD-3C, LLC.