Bristol Babcock Network 3000 Setup Manual page 3

A Few Words about Bristol Babcock
For over 100 years, Bristol® has been providing innovative solutions for the measurement
and control industry. Our product lines range from simple analog chart recorders, to
sophisticated digital remote process controllers and flow computers, all the way to turnkey
SCADA systems. Over the years, we have become a leading supplier to the electronic gas
measurement, water purification, and wastewater treatment industries.
On off-shore oil platforms, on natural gas pipelines, and maybe even at your local water
company, there are Bristol Babcock instruments, controllers, and systems running year-in
and year-out to provide accurate and timely data to our customers.
Getting Additional Information
In addition to the information contained in this manual, you may receive additional
assistance in using this product from the following sources:
Contacting Bristol Babcock Directly
Bristol Babcock's world headquarters are located at 1100 Buckingham Street, Watertown,
Connecticut 06795, U.S.A. Our main phone numbers are:
Regular office hours are Monday through Friday, 8:00AM to 4:30PM Eastern Time, excluding
holidays and scheduled factory shutdowns. During other hours, callers may leave messages
using Bristol's voice mail system.
Telephone Support - Technical Questions
During regular business hours, Bristol Babcock's Application Support Group can provide
telephone support for your technical questions.
For technical questions regarding ACCOL, Open BSI, or UOI call (860) 945-2286.
For technical questions regarding Bristol's OpenEnterprise product, call (860) 945-2501 or
e-mail openenterprise@bristolbabcock.com
For technical questions regarding Bristol's Enterprise Server® / Enterprise
Workstation® products, call (860) 945-2286.
For technical questions regarding TeleFlow products call (860) 945-8604.
For technical questions regarding Network 3000 hardware products call (860) 945-2502.
For technical questions about ControlWave call (860) 945-2244 or (860) 945-2286.
You can e-mail the Application Support Group at: bsupport@bristolbabcock.com
The Application Support Group maintains an area on our web site for software updates and
other technical information. Go to: www.bristolbabcock.com/services/techsupport/
(860) 945-2200
(860) 945-2213 (FAX)
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